HP Officejet J6480 All-In-One'[]

I am running windows vista and I am able to print doc. from  my files and off the web,  but...I can not print my pictures that I have filed but was able to a week ago.  Does anyone have any suggestions? I have checked all the off line/on line, que, plugs and have done a test page.  All checks out ok except I am unable to print my pictures.

Took awhile to find it, but the solution is at Add the Duplex Unit.  Seems obvious now that I know.
On the Windows taskbar, Click the Windows icon ( ), and then click Devices and printers .
Right-click the printer icon ( ) for your product, click Printer Properties , and then click the product. The Printer Properties window opens.
Click the Device Settings tab.
If necessary, click the plus sign (+ ) next to Installable Options to expand the list.
Click Duplex Unit , and then click Installed .
Click Apply , and then click OK .

Similar Messages

  • Having problem with my hp officejet j6480 all-in-one printer

    i am having problem with my HP officejet j6480 all-in-one printer it prints very slow
    the operating system is windows 7  32-bits i download full driver software but that did not fix the problem
    This question was solved.
    View Solution.

    Hi - Does it print slowly from all applications or just certain ones?  In either case, you can try following the steps in this document.
    In addition, try going into Control Panel, Printer, right click on the printer and choose Printer Properties.  Click on the Advanced Tab and select Print Direcly to the Printer.
    Hope that helps.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • How to download hp solution center for windows 8.1 on officejet j6480 all in one

    I would like to install HP Solutions Center on my new HP computer which has Windows 8.1.  My printer is HP Officejet J6480 all in one.

    Hi,
    Please download the following software and drivers, save on your computer (remember where) and double click the downloaded file to install:
      http://ftp.hp.com/pub/softlib/software12/COL31995/mp-109977-2/OJ_AIO_J6400_Full_Win_WW_140_408-4.exe
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Communication Failure With HP Officejet J6480 All-In-One

    I bought a new printer, an HP Officejet J6480 All-In-One, and set it up with my PC.
    Then, I set it up with my mac. I get this error: "Communication Failure: The computer is no longer able to communicate with your printer. Turn the printer off, check your printer connections and check for printer errors, and turn the printer back on."
    I recently bought an Epson printer but returned it cause it was too slow. That printer gave me a similar (maybe the same, I don't remember) error. I can scan and check ink levels but I can't print. I'm connected by USB by the way.
    What's wrong? I downloaded the latest drivers and software yesterday. Why can't I print?

    And on HP Photosmart C7280 All-In-One.
    I've got mine connected to the network on Ethernet - figured that would be less problematic than wifi - and my MacPro can see everything about the printer, just not print to it. This includes the C7280's built-in webserver which - like alot of SOHO routers - gives you a web-based interface to the printer's configuration and status. Everything on that page looks right-on, but no printing.
    The printer's copy and fax functions work, and I can even scan images and save them across the network onto my machine, so the printer is already interoperating with the network to a high degree, just not printing.
    Like alot of people, I bypassed the HP driver CD and downloaded a fresh software package yesterday from HP's site (200MB+, ***?), which is what I used to configure my system. As far as I could tell, there appear to be no firmware updates available for this printer. MacOS "Software Update" doesn't offer any printer driver updates - I'll try the posted link to Apple's site next.

  • I have 1 HP Officejet J6480 All-in-one printer, when I print a page off of the net, it only prints o

    I have 1 HP Officejet J6480 All-in-one printer, when I print a page off of the net, it only prints one top line (ex: Page 1 of 1) and it only prints the footer. It does the same with my HP Deskjet F4100 series printer.

    Call and/or check HP Support website for updated drivers.  You can also check KB Articles:  http://support.apple.com/kb/HT3669 Printer and scanner software available for download
    and http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
    What to do when you can't print

  • My HP Officejet J6480 All-In-One has started printing multiple pages.

    All of a sudden my officejet J6480 printer is printing multiple pages every time I print.  I've made sure it is saying only 1 copy, but it still continures printing the extra pages.

    Disconnect the power cable and the usb cable from the computer. Restart both the printer and the computer. Clear the print que. Fan all the pages in the printer. Power on the printer connect the usb cable and try printing again. Happy Printing
    The HP Print and Scan Doctor will guide you through troubleshooting your network printer setup and connectivity problems.  It also provides you with a wealth of information regarding your network and, in some cases, automatically fixes network connectivity issues.
    The HP Print and Scan Doctor runs on Windows XP, Vista, Win 7, and Win 8.  You will need administrator privileges in order to run the utility.
    Get it here:  HP Print and Scan Doctor
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"
    (Although I am employed by HP, I am speaking for myself and not for HP)

  • IE 8 and compatibility with Officejet J6480 All-in-one

    I have the above Officejet J6480, connected via USB, XP operating system and earlier this year after installing IE 8 I found that the printer was not compatible.  Therefore I went back to IE 7, and have been awaiting news from HP that the compatibility issue has been resolved, but I haven't heard anything.   It would seem that installing IE 8 would be a good move if it is compatible with the printer.
    Questions:
    Is the Officejet J6480 now compatible with IE 8 assuming I have updated my printer software from the HP site?
    If not, what do I need to do in order to use IE 8?
    Is there any reason not to go to IE 8?
    Thanks for your help....

    What version of OS X?  What router?
    Get the latest software for your printer from the "Support & Drivers" link at the top of this page.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Wireless setup problem for HP Officejet J6480 All - in - One printer

    I can not get my printer setup wirelessly.  When I send a print job to it, the message comes back, printer offline. 
    I can hook up the USB cable and it prints fine.  I installed the software on my IMac as instructed.  I used the HP Printer manager.  My IMac is setup with the airport and I have a wireless router.
    Through the setup button on the printer I printed off the "wireless network test report" and  the "HP network configuration" page.  They show no errors.
    Can anyone help me out? 
    I need to be able to wirelessly print from my IMac, a Gateway desktop, a Dell laptop and a Toshiba laptop. 

    connecting Wireless to HP j6480 printer
    Problem is when I go to menu and press wireless network printer option. It’s just press menu then use the arrow keys on each side of the OK button. Then press down to Wireless Network Wizard. Press the OK button. I think the Wireless Network Wizard is the third option down when you are in the Wizard. It will then ask you for the wep for your router. I have the Verizon Jet pack from Verizon. But I assume you could use any router. My router wep was all numbers for example 99000627xxxxx all numbers. I tried and tried and kept putting in the wep but it kept coming back wrong wep code. What I did not watch was the numbers I was putting in were wrong. For example when I was putting in 990000627XXXXX that was not being put in. What was being put in was something like ypt$&^ etc. I did not know when you were putting in the numbers you had to keep pushing on the 9 key until a nine came up, then it would go to the next number you had to put in. You had to do the same for the second, third, fourth and etc until you entered all of the code. Then the wireless router connected. Why does someone not tell you that.

  • Officejet J6480 All-In-One Printer

    I just bought a new Dell tower with Windows 8.1.  When I was installing the printer's software, it told me that I needed new software for a 64 bit computer, which I found online.  Everything seemd fine for the type of documents I first printed.  However, when I attempted to print a document created with Microsoft Works, I would get an error message telling me to clear a paper jam, even though the printer would kick out a blank sheet of paper. 
    I would always check to make sure there wasn't a jammed piece of paper, even though I knew there wasn't one.  Three times I unplugged both the power and USB cords, and still it would not print.  I finally created a new document from a blank letterhead page, then copied and pasted the content of the first document.  That new document printed.  However, this afternoon, when I attempted to print another Works document, I got the same paper jam message, even though it kicks out a full sheet of paper.  I tried my same fix, creating a new document, but this time, I got the error message.
    This afternoon, I downloaded HP's Install Wizard and Print And Scan Doctor.  Both told me nothing was wrong.  I then uninstalled and reintalled the printer's software.  Again, I get the same paper jam error message, though the paper does not jam.
    I am able to print documents created with Quatro pro though, with no problems.  Thinking the problem has to be with Works, yesterday, I uninstalled and reinstalled that program, which did no good.  A thought did occur to me right now, I use Works 9, an outdated program (I know, I'm probably the only one still using Works and Quatro pro).  Could this be the problem?

    Hey there @GnirpsNevets , welcome back to the community
    Yes, using Microsoft Works could very well be the issue.  You have tried all of the troubleshooting for the printer that I would have suggested to you in hopes to have it working for your however, it's discontinued and support on it seems scarce.
    Check out this alternative from Paul_Tikkanen to see if that helps:
    Re: Microsoft Works
    Best wishes!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Officejet J6480 All-in-One Printer prints document leaves "error sent to printer" message in que.

    I have an officejet 6480 connected wirelessly that I'm printing to from an eithernet connected computer running Windows 8. When I print a document from various programs (notepad, adobe, outrlook, etc.) the document prints OK, but I'm left with a message in the que under status that says "error - sent to printer". 8/2 is listed under pagesand I'm printing a two page document. I've run HPSSdr and it says errors were found and it clears the que, but the next time I print I have the same problem. The printer is connected to an Actiontec PK5000 wireless/eithernet DSL modem/router. It is a securred router with a WEP password. When I do a test print from the HP software it clears OK, but it leaves the other message in the que. I also ran SFC /scannow, which didn't find any problems.
    This question was solved.
    View Solution.

    The problem seems to have rectified itself. I did a system restore to before the last required updates and still had the problem. I reinstalled the updates that were removed and the problem seems to have gone away. I had to turn off and back on the printers wifi connection because I was getting a printer unavailable message. After all that it seems to be working now.

  • Officejet J6480 All-in-one wireless setup issues

    I recently changed my wifi router and I can't get the printer connected to my laptop over wifi.
    Here is the error I get:
    The network subnet mask 0.0.0.0 of the printer does not match your router. Reconfigure the setting on your printer to match.
    Your computer is unable to communicate with your printer at 160.70.201.185. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic.
    Your PC can not communicate with your printer at address 160.70.201.185. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network.
    Here is more info:
    My laptop can connect to the network(internet)
    My printer is connected to the router
    I uninstalled and re-installed the correct HP software\drivers
    the wireless network test report says there are no problems.
    I ran the diagnostic tool with no help
    I cannot connect to the printer via a browser (no errors, just can't find the device)
    I disabled all firewalls (Norton, WIndows and wifi router)
    Here are some configuration settings that are printed out:
    Network Status: ready
    URL: http://192.168.1.255
    Wireless status: connected
    IP address: 192.168.1.255
    Subnet mask: 255.255.240.0 (same as my wifi router)
    Primary and Secondary DNS: 0.0.0.0
    So what else can I do. Also from the error message, why is the subnet say 0.0.0.0 and what is the 160.70.201.785 IP address? By the way, I also can't connect to this IP Address either.
    Not sure what else I can do...
    This question was solved.
    View Solution.

    OK, did you try this diagnostic?: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03286146&cc=us&dlc=en&lc=en
    What did it say?
    Belkins are not exactly standard.  Did you restart the router by pulling its power cable momentarily?  If you have antivirus software, disable its firewall.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Cartridge door on officejet j6480 all-in-one printer

    the cartridge door on my officejet printer has come off/out of the back hinges and no matter what I do, it won't reconnect or close.  Any thoughts?

    I opened my cartridge too far and it came off its hinges.  How do I get it back installed ?  There appears that nothing is broken.

  • How can I use Active Print on my Ipad and print to my usb connected HP officejet 6110 all in one

    I was previously able to use Active Print on my Ipod to print to my usb connected HP officejet 6110 all in one.  Now, however, with my Ipad version 2 I can no longer get this to work.  Can anyone help?  Thanks.

    Hi,
    HP do not provide any USB connection solution for iOS.
    As Active Print is a 3rd party application which provide this functionality, i believe you may find a better help within Active Print support as they more familier with their application requirement and functionality:
    http://www.activeprint.net/support/
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Installation Officejet 4335 all-in-one

    Since my laptop crashed (Acer Aspire - Vista) I have bought a new one (hp 250 G3 – windows 7). And I therefore want to reinstall my Officejet 4335 all-in-one. I have reinstalled this printer many times on my old laptop using AIO_CDB_Full_Non-Network_enu_NB which I downloaded from your support site and have never had any problems with the installation.
    This time the installation doesn’t work... chronicle of events
    Attached USB cable to printer/laptop
    Got the usual “device is ready for use” notification
    Started installation software
    Got error message ...
    USB Drivers etc.
    Checked to see if Printer visible to laptop – it is !!!
    Just for devilment, tried to print something – it worked !!!
    But still cannot continue installation because of USB error message
    Tried cable on all three USB ports – installation software repeats error message
    All USB ports work with various devices (including the printer cable to the all in one)
    I need to complete the installation as I need the other functions – particularly scanning.
    All help appreciated.
    Regards
    David M. Gullever

    Hello there! Welcome to the forums @Dragonfish 
    I read your post about the issue you're having with installing your Officejet 4335 on your Windows 7 system.
    There is most likely issues installing the printer, as it does not have a driver available for Windows 7, which also means there is no scanning software available either.
    Check out the drivers available here: HP Officejet 4355 All-in-One Printer Drivers
    The best bet you have would be to try the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the printing issue. If printing still does not work, I would suggest a printer upgrade.
    Good luck
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • My iPad does not recognize my printer (HP officejet 5510 All-in-One). What can I do?

    My iPad does not recognize my printer (HP officejet 5510 All-in-One). What can I do?

    The Photosmart 5510 is AirPrint capable.  You can find that information linked below.  There may be something in the network that is preventing communication.  To use AirPrint your router needs to support Bonjour services.  Run the download below.  It will let you test Bonjour services from your Windows PC.  If this app can't see the printer either, then the router's Bonjour services are off, or it does not support Bonjour.  Let me know what the app finds.  If it can't find the printer, let me know what brand and model router you have, and I'll see if it has Bonjour services at all.
    Bonjour Print Services for Windows v2.0.2
    HP Web Connected Printers and Supported Cloud Services
    I am a printer tech for HP.

Maybe you are looking for

  • I returned my iphone and they gave me a new one...

    I returned my iphone and they gave me a new one and they activated it at the iphone store. when i got home and tried to sync my contacts, they were gone. there are a few contacts that it imported but only about 25% of my original list. I think the co

  • What's going on? Lots of problems!

    Hi there, I'm having a few different problems that seem to have happened all at the same time. They are all very annoying. Firstly, I have a 1gHz eMac, 768MB RAM, MacOS 10.2.8 My first problem is that Adobe Photoshop Elements 2.0 will no longer open.

  • Output message ME29N

    Hi, I am trying to cancel an output message for a Purchase Order based on some rules, when releasing (ME29N). Does anyone have any clue about that? I've got break points at the Requirement and at the Program FM06AEND form CHANGE_FLAG in the ouput typ

  • CS4 Circular Text

    I was playing around trying to get my text to go in a circle and I when I was using the pen tool to add points it drew four lines around my circle shape. Now I am trying to replicate that and I am not having any luck. I've tried using the freeform pe

  • Lost mail after folder rename

    I just renamed a parent folder in Mail and one of the subfolders lost all the messages in it. After doing a search in Spotlight, I assured myself that the messages are still there. When I click one of them in the spotlight list it opens the message i