HP officejet Pro 8500A - problem with wireless setup switching from ATT Uverse to Verizon FiOS

I had this all-in-one printer set up and working on wireless through ATT Uverse router in one city. just moved to another city and got Verizon FiOS. Now when I try to set up the wireless connection, the printer will connect to the router, but my computer cannot locate the printer. It gave a 169 IP address which doesn't seem right. I've tried uninstalling and reinstalling the printer software on my computer, but when going through setup on the computer, it can't find the printer automatically or by me typing in the IP address it shows on the printer. Not sure what I have done wrong.
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It is not connected to your router (indicated by the 169.254 IP address).
Let me know the model of your FIOS router (Rev D, E, etc).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Thank you "PrintDoc" for your interest.

HP Officejet Pro 8500a problem with printing black ink

I have an Officejet Pro 8500a printer. When I print documents, it will not print anything in black ink. The colors work fine, but black just won't print. The printer claims that the black ink cartridge has plenty of ink, and when I shake it I can tell that there is something in there. So, I don't think it is an issue of the black ink being out. Is there a chance that something is blocking the ink from coming out? Any fixes to this besides buying a new ink cartridge?
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The document here may help resolve black not printing on your HP Officejet Pro 8500a.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Re: HP Officejet Pro 8500a problem with printing black ink

I have an Officejet Pro 8500A. I did a printhead clean. I have plenty of black HP ink. Printhead status indicates black/yellow is good. I am barely getting any black to print. All the colors are fine. Help!
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Hi @di43
I appreciate the troubleshooting you have already completed to resolve the issue. I understand the black ink is not printing as expected. Although you have already done some of the steps in the following document, I suggest completing all of the recommended solutions in the order they are presented, even if that means doing something you already tried; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet Pro 8500A e-Al...
I hope this helps.
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Sunshyn2005 - I work on behalf of HP

HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.

HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page. I continually get a message that the computer cannot communicate with the printer.   Not only will it not print docs, it will not print web pages using IE 11 or Google Chrome.
I've used Print and Scan Doctor, it always reports there are no issues and prints a test page even though I can't print anything else.
Each time I want to print, I must reboot the computer. After reboot I have one chance to print.   This problem started February 15, 2015.
My operating system is Windows 8.1.   I have unintalled the HP software, rebooted, then reinstalled the software:
OJ8500_A910_1315-1.exe
HP Print and Scan Doctor - HPPSdr.exe
HPSupportSolutionsFramework-11.51.0049.msi
All versions were last downloaded on April 4, 2015.
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This printer has served us well for two years and I have expensive cartridges waiting; another two rounds of refills.
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Addendum: I can scan using HP Printer Assistance. I open the HP Printer assistant, it "retrieves" info from the printer, then I select "scan a document or photo" and the printer responds.   I have no trouble with scanning.
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Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Hp officejet pro 8500a - could print wirelessly previously, but now does not print documents.

Our HP Officejet Pro 8500A was successfully networked via our wireless network to both computers in our household. We were able to print from both, as well as IPod Touch. We have not changed any settings, etc.; however, the printer is no longer printing.
We are able to print a test document from the printer; however, we are receiving the following error message on the printer:
Connection Error
The printer was unable to connect to the server. Check your internet connection and try again. Would you like to retry?
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Sorry that you are having a problem printing.
Can you print a self test page or printer status report from the printer itself?
Do you get an error message when you try to print?
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Officejet pro 8500A connected via wireless, but not accessible....

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I tried:
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The workgroup shouldn't matter. It's strange that the printer will communicate with the laptop as long as one of them is connected via Ethernet to the router. It shouldn't be doing that at all. It has to be something in the router. I know you mentioned using a different router and it worked just fine. Problem is I'm not sure why this router isn't working right. I'm sure the printer is out of warranty, which is why I'm sure you came to the forums first, but you may need to contact HP tech support. They should be able to remote in and find the setting that's blocking communication. II'll link the information to get in touch with them below. The link will take you to a form to fill out. Once you fill it out and it is processed, it will give you the printers warranty information, a case number, and the phone number to call.
HP Technical Support Case Call Form
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HP Officejet Pro 8600 "Problem with Printer or Ink System'

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Hi @Robin_Perth,
Welcome to the HP Forums!
I am sorry to hear about you getting the problem with printer or ink system error, with your HP Officejet 8600, but I am happy to look into this for you!
I am assuming you have already been through this guide, A 'Problem with Ink System' Error Message Displays on the Control Panel or Computer During Setup.
If this guide does not resolve the issue, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
This guide, Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies, will help you to determine if your printhead is still in warranty or not.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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I have the same problem..
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Hi everyone,
I recently switched from Labview 8.2.1 to Labview 10.
Before I can run the project I get the error which you can see in the attachment.
(The project is running well in Labview 8.2.1)
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The variables are also without any slashes, so that couldn't be the problem either.
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I hope to hear from some of you soon.
Regards,
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Attachments:
Error Labview 10.JPG ‏19 KB

Your other post in the other thread indicates you've looked at that thread. Based on that have you checked your variable names to see if any of them are multi-line? The error message is basically telling you that you have illegal characters. A carriage return (\r) or a new line (\n) is an illegal character.

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William Kucharski wrote:
V.K. wrote:
when an IMAP account is set to use IDLE (a desktop equivalent of push) the emails are pushed by the IMAP server to Mail as soon as they are received. when this happens no new mail sound is played.
That is incorrect.
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Officejet pro 8500a I am trying to print from yahoomail.when I press print my IE disappears

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Have you tried printing from a different Program to verify its not just an IE issue. Try using notepad for a test print.
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If I have solved your issue, please feel free to provide kudos
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How do I print from my iPhone to my Officejet Pro 8500A?cc=us

I have an HP Officejet Pro 8500a, I would like to print from my iPhone 4, how do I set it up?

The printer must be connected to a router, either wired with Ethernet or wirelessly.
On the front of the printer, find and enable "Web Services". If this is successful you will get a printout of your printer's email address and other details.
Now, make sure your iPhone has the latest version of iOS and connected to your wireless router (wirelessly, obviously). Now, it should work!
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Cannot get Wireless Printing to setup on OfficeJet Pro 8500A

I just purchased the OFFICEJET PRO 8500A and am not able to setup the wireless to work properly
I ran the wireless setup through the printer - it found my network, I entered the WEP - it says it's connected and lists the IP address as 169.254.24.215 . I've run the wireless network test report and there are NO ISSUES on it.
When I load the software and enter the IP address above, it can't find it. I'm running Windows XP. I also loaded the software onto my wireless laptop running Windows Vista and I get the same issue there. The software does not find the printer on my network.
I have a verizon ACTIONTEC wireless router. When I go to the Verizon Broadband page that shows all my active connections I don't see the printer or any device with the IP address of 169.254.24.215. In fact, ALL of the devices (wireless, ethernet and Coax) that I have setup and listed have IP addresses starting with192.168 so this seems odd to me as well.
I've run the diagnostic software and it can't find the printer either. I've loaded, unloaded and downloaded the software from the HP site - same issue. I've turned off ALL firewalls, shut down, etc. Still nothing.
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Hi,
a 169. ip adress actually shows you its not connected as this is whats called an apipa adress which is assigned when not connected or when connected directly to a pc or other network device. To be on your network the units need to get an ip adres like 192.168 as well.
So go into the setup menu of the unit and find the network menu. In there select restore network default and run the wireless wizard again. But before doing this you can try turning the router security off temporaraly (wep isnt that safe anyway as it can be cracked with free software within 10 minutes, so you might want to change to a WPA key). When the security is turned off run the wizard and see if you get a 192.adres. if yes open your browser and go to the so called EWS of the printer by typing in the ip adres of the printer in the adres bar. From there go to the networking tab and fill in your security data and press apply. you will loose connection to the printer now. Restart the routers security and and the connection should return. You might need to restart the printer first btw.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
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HP officejet Pro 8500A - problem with wireless setup switching from ATT Uverse to Verizon FiOS

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