HP Pavilion 11 x2 error with 5 and 6 keys

My product number is f5w70ua#aba, and my 5 and 6 keys are typing g and h, my \ key is backspacing.  Is anyone else having this problem, and if they've fixed it, could you please let me know.  My computer was recently reset to factory defaults, and completely updated.  Thanks!

Hi moptlav. I understand you are not able to use the touch screen. What is the model or product number of you pavilion 11 x2? What version of Windows is installed?
Guide to finding your product number
Which Windows operating system am I running?
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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