HP Pavilion 23 computer - internet is not working

Hi,
I have had my HP Pavilion 23 for about 2 weeks.
Today, all of a sudden it stopped connecting to the internet, my laptop and phone connects to my internet/modem except the HP.
On the desktop it says I am connected to my modem, although when going on the internet it says 'this page can't be display'.
Spoke to my internet provider today and I believe it is a problem with the HP.
Please HELP!

Hi Dandan22,
I understand your computer is having trouble connecting to the Internet. Depending on what operating system you are using, reference one of the following two documents: Resolving Dial-up Connection Problems (Windows 7) OR Resolving Dial-up Connection Problems (Windows 8). Hopefully the information in one of these two documents will be helpful. Best of luck.
Ryan1216
I work on behalf of HP
The advice and opinions given here are my own and not those of HP

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HP Pavilion 23 computer - internet is not working

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