HP Pavilion dv6 audio stops working upon inserting headphone

I have a HP Pavilion dv6 Notebook PC with Windows 7 64-bit Service Pack 1 installed. Almost every time that I insert a headphone into either of the two headphone jacks the audio stops functioning and this issue continues even after I remove the headphone from the headphone jack. As a result when I want to play an audio on my laptop I get an error that there is a problem with the driver/sound device. I have the latest IDT High Definition Audio Codec driver installed, i.e. sp59542 ver. 6.10.6381.0. Occasionaly, disabling and enabling, or uninstalling and reinstalling the audio driver would resolve the issue but the problem would happen again upon connecting a headphone to my laptop. I have used two different headphones (differen brands) and the problem continues. From the searches I have done this seems to be a hardware issue and something related to the on/off switch in the headphone jack so I was wondering if HP is aware of this and whether any recall has been made. It looks like there are different symptoms associated with this hardware issue. Any help with fixing this problem would be greatly appreciated.

Hi HP-User22,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv6 and audio stops working when inserting headphone. Here is a link to update the BIOS.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Have you tried to run a hardware test? Here is a link to do a hardware test. This will test all hardware functions.
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
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