HP Pavilion DV6 Webcam Issue.

I have an HP Pavilion dv6-6033cl with Windows 7 64 bit installed.
I have an issue with my webcam, it appears to turn on randomly every now and then.
Not longer than a week ago I thought this may have been a virus and I deleted my entire hard drive and installed Windows on the empty partition.
The webcam light just keeps turning on, I have no current software that uses it and i've only had windows reinstalled for about a week, I have a couple of virus protectors and nothing seems to make the webcam light stop until I restart the computer.
Any help would be much appreciated.

Hi David:
Thank you for your inquiry. I am pleased to assist you the best I can!
I understand you are having an issue with the battery. Here is a document on "Testing and Calibrating the Battery (Windows 7)"  click here. For your convenience I  am also sending the" HP ENVY dv6 Notebook PC  Maintenance and Service Guide"  click here. Please see page 51, Battery for replacement part numbers and how to remove  it.  Here is a document which contains a video on  "Removing and Replacing the Battery for HP Pavilion dv6-7000, dv6-7100 and HP ENVY dv6-7200, dv6-7300 Notebook PCs"   click here. Here is a link to the HP  Parts store click here, if you should require it   I hope this helps.
Sparkles1
I work on behalf of HP
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    Hi David:
    Thank you for your inquiry. I am pleased to assist you the best I can!
    I understand you are having an issue with the battery. Here is a document on "Testing and Calibrating the Battery (Windows 7)"  click here. For your convenience I  am also sending the" HP ENVY dv6 Notebook PC  Maintenance and Service Guide"  click here. Please see page 51, Battery for replacement part numbers and how to remove  it.  Here is a document which contains a video on  "Removing and Replacing the Battery for HP Pavilion dv6-7000, dv6-7100 and HP ENVY dv6-7200, dv6-7300 Notebook PCs"   click here. Here is a link to the HP  Parts store click here, if you should require it   I hope this helps.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Pavilion dv6 Webcam not working?

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    Message Edited by annabelle89 on 07-27-2009 08:30 PM
    Message Edited by annabelle89 on 07-27-2009 08:31 PM
    This question was solved.
    View Solution.

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    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

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    DJuNHP
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    If you have any further questions or concerns please feel free to re-post.
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    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
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    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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    ||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
    //Click on Kudos if my reply was helpful and answered your question//
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    Thank you again for posting and have a great day.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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    I work on behalf of HP

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    Although I am an HP employee, I am speaking for myself and not for HP.
    Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"

  • I have a hp pavilion dv6-6c16nr. i can not use either microphone or webcam.

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    Hi
    Please contact HP technical support over the phone and get the unit service. Please check if the unit is still under warranty the service will be done free.
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    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

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