HP PAVILION DV7 4170 us

I have a black screen, I  get a flash every for seconds from my caps lock butten I sent my DV-7 4170us Notbook off to get repaird , Hooked it up AND IT worked once, It doing the same thing,  I changed the hard drive once it worked a week, I just want to know what is the problem with my Notbook, I did not use it to much I cant belive that it's to old, Thats what I was told when I called when I called HP Repair.   I NEED THE TRUTH!

Hi timsg2000!
When was the last repair of your pc?  Here Blank Screen LED Error Codes that you can refer. So if the led light is flashing once, i think replacing your hard drive is not necessary.
Please communicate this with HP Technicians 1-800-474-6836
Caps Lock/Num Lock LED Component Tested Error Condition LEDs blink 1 time CPU CPU not functional LEDs blink 2 times BIOS BIOS corruption failure LEDs blink 3 times Memory Module error not functional LEDs blink 4 times Graphics Graphics controller not functional LEDs blink 5 times System board General system board failure LEDs blink 6 times BIOS BIOS authentication failure
Here's the link for Blank Screen LED Error Codes
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​dlc=en&docname=c01443366&lc=en&jumpid=reg_r1002_us​...
Thanks!
Otilol

Similar Messages

  • Is it possible to upgrade/add a graphics card to a Pavilion dv7-7000 laptop?

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    Mostly I've come across the unfortunate agreement that most laptops cannot have their graphics cards upgraded/swapped out, since the graphics card is soldered on to the motherboard. However, after talking to an HP "support representative", they said they believed it was possible to add a graphics card, as long as it is compatible with the HM77 45W UMA Motherboard my computer has.
    Furthermore, after finding the maitenence and service manual online for my computer ( http://h10032.www1.hp.com/ctg/Manual/c03221579.pdf ) it says that it could have come with switchable graphics, specifically the Nvidia Geforce 630M or 650M. 
    So I am wondering, is it really at all possible to add a dedicated graphics card, either by having switchable graphics or something else? Or am I stuck with the integrated Intel HD graphics? 
    If I can upgrade/add a new card, where would I be able to find/buy a compatible one, and would I be able to install it myself or would I need to go to a local computer repair?
    My laptop is the HP Pavilion dv7-7025dx Entertainment Notebook.
    It has an Intel Core i7- 3610QM CPU @ 2.30 GHz, 8GB memory, 750GB hard drive (5400 rpm).
    I am currently running Windows 7 Home Premium SP1 (64-bit).
    Any other specifications can be found here:
     http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lang=en&lc=en&product=5263030
    This question was solved.
    View Solution.

    YoureInMySpot wrote:
    I've been doing a lot of research lately, to mostly no avail, about whether or not my HP Pavilion dv7-7025dx laptop can have a dedicated GPU added to it, as currently it only has the integrated Intel HD 4000 Mobile graphics card.
    Mostly I've come across the unfortunate agreement that most laptops cannot have their graphics cards upgraded/swapped out, since the graphics card is soldered on to the motherboard. However, after talking to an HP "support representative", they said they believed it was possible to add a graphics card, as long as it is compatible with the HM77 45W UMA Motherboard my computer has.
    Furthermore, after finding the maitenence and service manual online for my computer ( http://h10032.www1.hp.com/ctg/Manual/c03221579.pdf ) it says that it could have come with switchable graphics, specifically the Nvidia Geforce 630M or 650M. 
    So I am wondering, is it really at all possible to add a dedicated graphics card, either by having switchable graphics or something else? Or am I stuck with the integrated Intel HD graphics? 
    If I can upgrade/add a new card, where would I be able to find/buy a compatible one, and would I be able to install it myself or would I need to go to a local computer repair?
    My laptop is the HP Pavilion dv7-7025dx Entertainment Notebook.
    It has an Intel Core i7- 3610QM CPU @ 2.30 GHz, 8GB memory, 750GB hard drive (5400 rpm).
    I am currently running Windows 7 Home Premium SP1 (64-bit).
    Any other specifications can be found here:
     http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lang=en&lc=en&product=5263030
    Hi,
    You can't add a dedicated graphics card to the system like this. The vga is soldered to the board so no way you can just plug it in like on a desktop. However, you can buy a new motherboard with the dedicated graphics card on it. It also requires a new heat sink. 
    Manual: http://h10032.www1.hp.com/ctg/Manual/c03221579.pdf
    You need a 682040-001 board plus 682061-001 heat sink to have a dedicated graphics card on your laptop. Have a look on ebay for the part numbers. 
    Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
    Testing - HP 15-p000
    HP Touchpad provided by HP
    Currently on Debian Wheeze
    *Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

  • What do I need to install a second hard drive in my Pavilion dv7-6b77dx​?

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    Hi, you can order the hard drive upgrade kit here:
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    The service guide for your PC is here  http://h10032.www1.hp.com/ctg/Manual/c03043778.pdf
    -Bryan
    I am an HP employee

  • Pavilion dv7 - Can I add a second hard drive?

    I have an HP Pavilion dv7 2173cl laptop. I've read that I can add a second internal hard drive. Is that correct? If so, what is the max size that it will take? Any special type that I should buy?
    Thanks!
    This question was solved.
    View Solution.

    Hi,
    This model allows to use 2 HDD's. Max capacity is 500 GB.
    To install second drive you will need Hard Drive Caddy and Cable Connector. You may buy them here.
    Here is service documentation for your model. On page 46 you may check where you may install secondary hard drive.
    ** Say thanks by clicking the "Thumb up" icon which is on the left. **
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  • Graphic card for hp pavilion dv7-3152

    Hi all!
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    http://h10025.www1.hp.com/ewfrf/wc/document?cc=fr&lc=fr&dlc=fr&docname=c02143694
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    Thanks

    If the video card is bad, it will mean replacing the whole motherboard. The video chip is soldered to it. If you need help finding the part let us know.

  • Can I upgrade my processor in my pavilion dv7 4179nr laptop?

    Can I upgrade my processor in my pavilion dv7 4179nr laptop from a 1.70 GHz to a 2.0+ GHz processor & if so, what kind & how much do they usually run?  I am running Windows 7 Home Premium 64 bit.

    Hi:
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    http://h10032.www1.hp.com/ctg/Manual/c02642701.pdf
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    Part numbers for processors can be found in chapter 3.
    Enter the part number in the box at the link below and you can see what HP charges for them.
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    I would look on eBay and see what is for sale there.
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  • Sound does not work on my HP Pavilion dv7-6b78us

    Running windows 7 on my HP Pavilion dv7-6b78 us laptop computer. The sound has never worked on this machine. Trouble shooting sound test fails.  Any recommendations appreciated.
    Thanks
    This question was solved.
    View Solution.

    Thanks work great. Don't know what caused this problem.

  • Pavilion dv7 blue screening - HP support assistant cannot test BIOS or memory modules but BIOS can?

    About a month ago my dv7 started doing something strange - during normal use (not gaming, just word processing, showing a powerpoint presentation, showing a video on youtube, etc.) the cooling fan speed would suddenly ramp up to jet-engine speed and shortly thereafter the computer would blue screen, crash dump, etc. (no, I did not write down any info from the blue screen message - I will do so next time). Having experienced a blue screen issue with a Dell laptop I thought the hard drive was going bad, because about the same time I was suddenly unable to run a backup of the hard drive. After several attempts, I was finally able to backup the hard drive, and then replaced it with a new drive, re-installed OS with my recovery flash drive, worked through all of the windows updates that were recommended, and thought everything would be good to go. Now I have no problems backing up hard drive, etc. Then on day 2, after only a few hours of use, the cooling fan speed suddenly ramped up again and the blue screen returned.
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    Hi @h20roks ,
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv7 and  getting the BSOD and shutting down. I recommend to restore the BIOS defaults with this document selecting the reloading the BIOS default settings. Not rollback.
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    Hope this helps you.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • HP Pavilion dv7 doesn't start and I can't install operating system

    Product: HP Pavilion dv7-1125eo
    p/n: NA034EA#UUW
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    I tried a trick that going to BIOS five times and always save changes and exit. That kind of worked and I were able to use Windows like 15 min but then computer turned off.
    Windows repairing things:
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    Taking CMOS battery out for hours and trying with only one memory or both hard disks didn't work.
    Do I need to install some drivers from DVD during the Windows installation or is the hard disk connections broken or what is the problem? Can't I repair it by myself?
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    I didn't know where to post this because I don't know what the real problem is.

    Hey @mnbvc ,
    Welcome to the HP Forums!
    I see you're unable to install Windows on another HDD after experiencing an HDD failure.
    The hard drive not found error would indicate the drive has failed. Not being able to test the drive confirms this. 
    -Source: Resolve Boot Device not Found Error Message.
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    Have you tried installing Linux onto the HDD instead of using a USB boot? This will help you test the validity of the HDD.
    You can try downloading a version of Windows 8.1 and skip the license key to activate the 30 day trial. (Search Google for Windows 8.1 Pro ISO downloads). Once installed activate Windows using the license key you purchased for an upgrade which theoretically should work.
    Let me know if that helps or if installing Linux to the HDD fails as well.
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • Pavilion dv7 Microphone works, but not when setting up Wima Blackboard Webinar

    Can't get microphone to install for Wimba setup for my Blackboard class webinars. Mic works otherwise. Pavilion dv7 user.

    Here is a link to a document regarding batteries and testing the battery in HP Support Assistant.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00821429&tmp_task=solveCategory&cc=us&dlc=en&la...
    If you don't have HP Support Assistant on your system follow the instructions below to download it:
    Where do I get HP Battery Check?
    You can download the latest version of the HP Battery Check for Windows XP as a single program. Or you can do one of the following download and install it as part of the HP Support Assistant for Vista or Windows 7 for your model; or see HP Support Assistant (English Only) .
    Make sure you have had your ac adapter plugged in to charge the battery for at least 30 min before running the test from Support Assistant to get an accurate result.
    Hope this helps
    I work for HP.

  • Pavilion Dv7 4165dx Hard drive failure and performanc​e issues?

    I have a pavilion dv7 4165dx notebook that was working great until a couple of months  when the performance of my machine started to decrease rapidly. I have performance issues with the machine because it takes 1 to 2 minutes to get from the welcome screen to the actual desktop and another 3 to 4 minutes for it to be ready to use. I already upgrade the memory from 4gb to 8gb but instead of going faster it goes slower and i also did a clean install of windows but it didn't help. Before i have problems it took maybe 30 to 50 seconds to go from the welcome screen to the actual desktop and 1 minute and 30 seconds to be ready to use and by the way i use soluto to tell me when the machine is ready for use.Then last week i notice that the headphone jack wasn't working properly so i contact hp and they told me to send them the laptop so i did, they replace the motherboard and they  send it back to me and i just got it today it got a little better but it still lags on the welcome screen and to open programs. I check the memory using memtest 86 and the memory it's fine, but i check the hard drive with HDD Regenerator 2011 and it show i have one delayed sector. Then i check on hd tune pro and it show me some WARNING on section Calibration retry count( as you can see on the picture below)  so my question is should i be worry and send it back to hp or what can i do to fix the problem i am having with this notebook?

    I have the same laptop and have had issues with it since the day i brought it home. I have had it for a year now and am now replacing the hard drive for the 3rd time. My guess would be its your hard drive because most of the issues you seem to be having ar the same ones ive been dealing with for a while. I can say I'm very mad about the quality of this laptop and am in the process of  battling with HP over this issue. If you have a chance go online and look at all the hard drive issues that this laptop has had and even look at the HP forums for this issue it will irritate you and make you wonder why this hasn't been fixed yet!

  • HP Pavilion dv7-6b21sm Entertainment Notebook PC Motherboard - disc info

    Hello guys
    I have pavilion dv7 series laptop like it's stated up in the subject
    I bought cable with conector for 2nd disk.
    Now the question is what speed is possible through this cable or what my motherboard supports?
    I want to install SSD disk inside but if there is only sata support there's no meaning for me to buy an SSD disc.
    I tried msinfo32, dxdiag, info in support but can't find the product number or motherboard number to check what it supports
    I'm attaching a picture of cable just in case somebody doesn't know how it looks
    my product number is A6J05EA#BED 
    thank you
    This question was solved.
    View Solution.

    Page 51 here should give you the info:
    http://h10032.www1.hp.com/ctg/Manual/c03043778
    Wish you luck,
    Karthik
    --Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
    --Please mark the post that solves your problem as "Accepted Solution"

  • Looking for a high gain portable digital antenna for HP Pavilion DV7

    Hi guys,
    I bought a PAVILION DV7-3160 eh laptop this year. It has DVB-T MPEG-4 digital HDTV tuner originally made by Avermedia.
    There is a problem that the digital signal is very poor at my living place. (It will be reduced until turning analog signal down finally. It will happen only 2 years later but I do not want to wait 2 years  to watch digital TV channels.)
    I have decided to plug a third party digital antenna to my laptop instead of the brand HP antenna.
    I have founded in the Ebay a lot of digital (active and passive) arials but I don’t know what types are the best to my HP.
    I’m helpless as the user manual tell nothing about technical details of TV tuner and it’s antennas.
    I give preference to the high gain active antennas with built-in amplifier but these arials good for DVB-T USB stick and its are required 5V or more voltage. There are two types of arials, one is 50 ohm and the other is 75 ohm. (I have a conversion cable on the end a connector which is fit to my laptop (50 OMH) and on the other end a coax cable female connector(75 OMH) This two types is a little bit annoying.)
    What are your opinions about this active type of antennas? Are these antennas compatible with my DV7?
     Can provide DV7’s antenna connector the needed power to gain signal or the passive types are only suitable for my notebook? And what type would be better 50 or 75 OMH?
    I would be glad if you answer my questions suggested me some useful portable antennas what are you using to your HP laptops.
    Thanks in advance.
    Julio

    jacksoneric,
    Could you explain what have you wanted to tell me with this link?
    I have clicked on it but  I could not find any information on the subject. Thanks.

  • I would like to add a ssd to my pavilion DV7-3090ED

    Hallo,
    I own a pavilion DV7-3090ED, and I'm looking to add a ssd,but i do not know if my pc has Sata I or Sata II.
    Does anyone knows how can i find out?
    Thanks!
    This question was solved.
    View Solution.

    Yes. Your notebook does use a SATA hard disk, so you can upgrade it to an SSD disk.  
    reference source. Pavilion dv7 Maintenence & service Guide
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • I would like to add a ssd to my pavilion dv7

    Hey
    I own a pavilion dv7 4050eb, and I'm looking to add a ssd.
    There are 2 compartments to place a hard drive in my notebook, one is currently used and the second one is empty.
    So I thought there wouldn't be a problem.
    But when I went to my local specialized computer store (where I bought this notebook), they told me I won't work if the bracket and connection cable for a second hard drive weren't included with my notebook (which is te case) because they can't get those from HP, no matter how hard they try.
    Is there realy no way HP can supply these simple parts (bracket and cable)?
    And if I could get those, would there be any problems whith installing a ssd in this specific notebook?
    Thanks in advance.
    This question was solved.
    View Solution.

    Hi,
    Yes you can add a second HDD or a SSD to the second slot/bay on your machine. You need a caddy cable to go with it. Please watch these videos:
      http://www.youtube.com/watch?v=5kZ4irwlyEY
      http://www.youtube.com/watch?v=EZgiX-pzdL8
    (and many more)
    And the caddy is something like this:
       http://www.newmodeus.com/shop/index.php?main_page=product_info&products_id=345
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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