HP Pavillion A5T37AV#ABA unable to open program.

My Adobe Illustrator application won't open. It starts to open, then shuts down. I've tried restarted the computer and reinstalling the software with no luck. This doesn't happen with my other Adobe programs.

Did you uninstall and then restart your machine before you tried to reinstall?  Try to run a check disk on your hard drive (open computer, right click on the c drive, click on properties, click on tools, click on scan now and say yes to schedule a scan at startup).
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Similar Messages

  • Photoshop Elements 13 - Unable to open program.

    I recently purchased Adobe Photoshop Elements & have installed it on my pc laptop.  I have no issue opening or using the organizer, however, the editing program itself will not open. It brings me to the screen where it says Sign In Required. I sign in with my information and then it brings me to the Adobe Software License Agreement. I have read through the agreement and selected 'Accept' multiple times. On multiple occasions. After clicking "accept", NOTHING happens. Why is the program not opening? Even when I open my task manager, It does not show Adobe being an active process. I will be requesting a refund if this is not resolved, as I can not even use the program!! Also, as I try to send this it tells me the "Chat is currently closed." So much for "Chat help: 24 hours a day, 7 days a week"!! W.T.H. ADOBE?! GET IT TOGETHER!
    (I had originally had this set up to send as a chat for help. This is getting on my nerves, quickly.)

    Hi,
    You can try to activate your product offline and it would not ask you for Sign in Window again.
    1.Disconnect your Internet connection
    2.Follow the steps mentioned here(though teh steps are mentioned for Acrobat but they are applicable for PSE and PRE as well) : Offline Activation
    Thanks,
    Shikha

  • I am unable to open my Photoshop program after installing the entire Creative Suite: Premium Production 6. All other programs work, but with Photoshop it says that the program is "locked or in use by another user". I need this fixed immediately.

    I am unable to open my Photoshop program after installing the entire Creative Suite: Premium Production 6. All other programs work, but with Photoshop it says that it "Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file." Then I select "OK" and the next message comes up "Could not initialize Photoshop because the file is locked, you do not have the necessary permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock this file. I installed all of the programs on the same day from a CD. I need this fixed immediately.
    I am not interested in switching to Creative Cloud, so don't even suggest it. I spoke to Mashmi (or something to that effect) on the "Support" Chat and there was absolutely no support. Useless actually.
    Thanks in advance.

    Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
    Mylenium

  • Many years ago synced iCal with Microsoft program. Since installing Lion whenever I try to create an event in iCal it flashes up message "Unable to open Microsoft sync services Power PC applications no longer supported." How do I get rid of message?

    Many years ago synced iCal with Microsoft program. Since installing Lion whenever I try to create an event in iCal it flashes up message "Unable to open Microsoft sync services Power PC applications no longer supported." How do I get rid of message?

    Lion no longer supports PowerPC apps. If this is Microsoft Office 2008 (Entourage 2008) then you should disable the syncing services.  (I don't have Office 2008 installed anymore so I don't know exactly what it's called anymore.)  If you have Microsoft Office 2004 or earlier, then it can't be run on Lion at all since Lion removed Rosetta, which is what allowed a PPC app to run on an Intel based Mac.
    Also, I believe Microsoft removed sync services from the current Outlook 2011 (which replaces Entourage) so even upgrading to a newer version of Microsoft Office will not get you back that calendar sync feature.  Supposedly Microsoft is working on a new syncing system, but I wouldn't hold my breath.

  • Unable to open the physical file "D:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA\abc.mdf". Operating system error 2: "2(The system cannot find the file specified.)".

    hi,
    am running the below command for moving sql serevr mdf and ldf files  from one  drive to another : c  drive to d drive:
    but am getting the below error
    SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA\abc.mdf". Operating system error 2: "2(The system cannot find the file specified.)".
    use master
    DECLARE @DBName nvarchar(50)
    SET @DBName = 'CMP_143'
    DECLARE @RC int
    EXEC @RC = sp_detach_db @DBName
    DECLARE @NewPath nvarchar(1000)
    --SET @NewPath = 'E:\Data\Microsoft SQL Server\Data\';
    SET @NewPath = 'D:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA\';
    DECLARE @OldPath nvarchar(1000)
    SET @OldPath = 'C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\';
    DECLARE @DBFileName nvarchar(100)
    SET @DBFileName = @DBName + '.mdf';
    DECLARE @LogFileName nvarchar(100)
    SET @LogFileName = @DBName + '_log.ldf';
    DECLARE @SRCData nvarchar(1000)
    SET @SRCData = @OldPath + @DBFileName;
    DECLARE @SRCLog nvarchar(1000)
    SET @SRCLog = @OldPath + @LogFileName;
    DECLARE @DESTData nvarchar(1000)
    SET @DESTData = @NewPath + @DBFileName;
    DECLARE @DESTLog nvarchar(1000)
    SET @DESTLog = @NewPath + @LogFileName;
    DECLARE @FILEPATH nvarchar(1000);
    DECLARE @LOGPATH nvarchar(1000);
    SET @FILEPATH = N'xcopy /Y "' + @SRCData + N'" "' + @NewPath + '"';
    SET @LOGPATH = N'xcopy /Y "' + @SRCLog + N'" "' + @NewPath + '"';
    exec xp_cmdshell @FILEPATH;
    exec xp_cmdshell @LOGPATH;
    EXEC @RC = sp_attach_db @DBName, @DESTData, @DESTLog
    go
    can anyone pls help how to set the db offline. currently  i  stopped the sql server services from services.msc and started the  sql server agent.
    should i stop both services for moving from one drive to another?
    note: I tried teh below solution but this didint work:
    ALTER DATABASE <DBName> SET OFFLINE WITH ROLLBACK IMMEDIATE
    Update:
    now am getting the message :
    Msg 15010, Level 16, State 1, Procedure sp_detach_db, Line 40
    The database 'CMP_143' does not exist. Supply a valid database name. To see available databases, use sys.databases.
    (3 row(s) affected)
    (3 row(s) affected)
    Msg 5120, Level 16, State 101, Line 1
    Unable to open the physical file "D:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA\CMP_143.mdf". Operating system error 2: "2(The system cannot find the file specified.)".

    First you should have checked the database mdf/ldf name and location by using the command
    Use CMP_143
    Go
    Sp_helpfile
    Looks like your database CMP_143 was successfully detached but mdf/ldf location or name was different that is why it did not get copied to target location.
    Database is already detached that’s why db offline failed
    Msg 15010, Level 16, State 1, Procedure sp_detach_db, Line 40
    The database 'CMP_143' does not exist. Supply a valid database name. To see available databases, use sys.databases.
    EXEC @RC = sp_attach_db @DBName, @DESTData, @DESTLog
    Attached step is failing as there is no mdf file
    Msg 5120, Level 16, State 101, Line 1
    Unable to open the physical file "D:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA\CMP_143.mdf". Operating system error 2: "2(The system cannot find the file specified.)"
    Solution:
    Search for the physical files(mdf/ldf) in the OS and copy to target location and the re-run sp_attach_db with right location and name of mdf/ldf.

  • Unable to open indesign after migration to new mac all other programs open and work.

    Unable to open indesign after migration to new mac all other programs open and work. Why? Running Yosemite 10.10.1 Indesign CS5

    The keyword is "migration." Migrating or copying files for Adobe applications usually does not work. Not all of the necessary subsidiary files are copied to the right location.
    You'll need to first clean up the mess with this tool:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Then download an installer from here:
    Other downloads

  • Unable to open any programs in ABAP editor

    Hi folks i'm unable to open any programs in ABAP Editor.
    When ever i try to open any program it goes to short dump.
    Even when i try to open STO4 to view error log.
    it shows following message
    Short text
        Runtime error, short dump could not be written.
    What happened?
        Error in the ABAP Application Program
        The current ABAP program " " had to be terminated because it has
        come across a statement that unfortunately cannot be executed.
        Unfortunately, the system cannot carry out a detailed analysis of the
        error, as the table SNAP (which gathers information at the time of
        termination) does not contain a suitable short dump.
    Information About Termination Point in XSLT Prog.
        Termination occurred in the XSLT program " ".
        The call took place using CALL TRANSFORMATION from the ABAP
        program specified below.
        In the source code, the termination point is in line " "
        of the (Include) program " ".
    Internal notes
        The termination was triggered in function " "
        of the SAP kernel, in line " " of the module " ".
        The internal operation just processed is " ".
        Internal mode was started at " ".

    hi,
    check whether any exit has been implemented for se38 and because of some statements in that it may goto dump.
    also try to open ur program from SE80.if u have access to se80 then u can do it from there itself.
    reward points  if hlpful.

  • I have acquired windows office 2011 for my macbook but unable to open it. There are currently 3 files in the folder, 1 of which seems to be the actual program which is a hfs file. iv tried looking for programs to help me open it but failed

    i have acquired windows office 2011 for my macbook but unable to open it. There are currently 3 files in the folder, 1 of which seems to be the actual program which is a hfs file. iv tried looking for programs to help me open it but failed.
    when double clicking on the image it says unable to open and gives me the option to search the app store.
    any help would be much appreciated
    Adam

    Well, first, just make sure it's the Mac version and not the Windows version (which indeed would not run on your Mac). You say "Windows Office" which is why I mention it. I think you probably just mean "Microsoft Office" though.
    Next, is this on a disk (DVD), or did you purchase and download it from the Microsoft site?
    Matt

  • Unable to open files associated with Adobe Reader - program goes into a loop

    i am unable to open any file associated with adobe reader or adobe pro.  when i double-click the file, adobe reader opens up but it goes into a loop. 
    adobe reader opens, then a progress window opens, as if the file will open but adobe closes and opens again and the same cycle repeats itself until i manually close the program.
    any advice?
    update:
    i can open regular .PDF files when i double-click the icon and i can also open .PDF files when i open adobe reader first and then choose open file.  it's just the .FDF files that are the problem (so far).
    the file in question happens to be an .FDF extension, which is an internet generated form. i attached a screen shot of the screen that pops up, goes away, and pops up again that creates the loop.
    the white out section is the server name where the file was saved to.  but i also get the same symptoms when i am in internet explorer, hit the generate form button.

    hey ankit,
    sorry i didn't see a notification that you replied to this discussion.
    "1. Generate a new PDF and a FDF file. Try opening the same and see if it behaves the same way."
    yes, it does behave the same way, it's just a continuous loop until i have to kill the process.
    "2. Check if you have access to the PDF that is being used by the particular FDF."
    by this do you mean the correct permissions?  if that is what you mean, then yes, the permissions are set correctly.
    "3. If possible, please send me the FDF and the associated PDF that is behaving in this way on your system."
    i really wish i could but the information in the form is sensitive and cannot be sent. 
    as an update though, i reimaged the customer's workstation, installed Adobe Reader 10.1.1 and it worked perfectly (finally).  HOWEVER, after about two weeks the same symptoms returned! 

  • HT1751 Hi I am unable to open my iTunes at all. A box stating "Runtime Error appears with Program C:/Program Files (x86) iTunes/iTunes R6034 shows up, please help

    I am unable to open my iTunes. A box appears "Run time Error" Program C:/Program Files (x86) iTunes/iTunes
    Please help me

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Dhcpcd changes hostnames: renders X unable to open ANY programs...

    At a random point after logging into my computer, dhcpcd (even after being disabled and stopped on login) kills and restarts my wifi. When this happens, X no longer allows me to open ANY GUI-based programs and I have to log out or reboot in order to correct the problem. I need a solid solution to this problem and disabling dhcpcd (plus blacklisting) seems to be the only idea I can come up with. NO on seems to be discussing this specific problem around the forums and narrowing it down to dhcpcd was a REAL pain via Google because it seems to affect people VERY randomly. I need a permenant solution because this issue makes it VERY difficult for me to get work done as I need to open and close programs fairly often on a daily basis. It has just about grinded my progress for today to a halt, which is why I'm here making this post now. ANY help on stablizing this issue will be GREATLY appreciated. It's really making my life difficult. Thanks in advance.

    I am using dynamic addresses. I use networkmanager. I either use E18 or Fluxbox for my desktop (has happened on both... and on multiple computers). I only use networkmanager to deal with my network connections. I have not ran wicd in quite some time (never on the machines in question) or any other software anytime recently. I'm never sure what all information I should give when I open up help requests on here... no matter what I provide, there's always something I will forget or not think of. SO feel free to ask more questions so I can narrow down the core cause of this issue. The research I have done on the symptoms I'm expriencing have lead me to believe that it's a hostname issue that comes when dhcpcd disconnects and reconnects me. The hostname is changed, which renders X unable to open any gui interfaces because it's trying to load them on a hostname that is no longer valid. I have not found any info explaining WHY dhcpcd does this, but all the symptoms fit. I will look for the links I found said information on and see if I can provide them sometime soon. Luckily, this is a random thing, and hasn't made work difficult for me so far today, so I need to catch up on things that didn't get finished yesterday. Thanks for all the help (current and future) with this issue.

  • I am unable to open any programs on my iPad

    I am unable to open any programs on my iPad, although it is running the most recent update.  Every program or app that I try to open leads to a blank screen and a return to the main page.  The battery is charged and everything is updated, and I have no idea what to do next.

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    If only your downloaded apps will not launch - download another app - any free app will work.

  • Everytime I download Adobe reader, I am unable to open or utilize any other programs on my computer

    I download Adobe reader and it the symbol takes over every icon on my computer...I am then unable to open the Internet, itunes or any other program files.  I have tried to download several times and it happens everytime.
    I would like to use adobe to open my pdf files...Can someone help?

    This may help:
    http://forums.adobe.com/thread/1036927?tstart=0

  • Unable to open CS5 program, ask to install Java Runtime?

    Unable to open CS5 program, ask to install Java Runtime?

    See if Java Runtime is available from Software Update, install it, then try launching CS5 again.

  • Unable to open CS6 programs.  Creative Cloud popup

    I am unable to open CS6 programs (Ps, Ai, InDesign).  Pop up for creative cloud prevents opening.

    Look here for some advice
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

Maybe you are looking for