Hp pavillion dv9700 won't start with Ac adapter plugged in

Dear all,
I have a 3 year old hp pavillion dv9700. The problem is that the computer won't turn on when i remove the batteries and leave the Ac adapter plugged in. The led that indicates that the adapter is plugged in is on, so that means that the adapter is working fine. But to be sure, I used another Ac adapter from another dv9700.
The next thought I had that the problem might be the Ac jacket( that is connected to the motherboard ). So I dismantled 2 dv9700 laptops (one is mine, the otherone from a friend, which is by the way working fine), and toke out the Ac jacket from the laptop that was working oke and replaced it with mine(whIch wasn't booting with the Ac adapter). And still the same problem. So now I am able to say that there is something wrong with thE motherboard.
When ever I plug in a battery that is not empty, the laptop starts up normally. The other thing that noticed is that whenever I plug in the battery the led of the Ac jacket turns on (not full bright, but somewhat dimmed). This doesn't happen normally. That means that there is somewhere a short circuit on the motherboard.
I have looked all over the internet, but wasn't able to find someone who had the same problem as me, or a solution for it.
Ps. It has nothing to do with the video card, because if that was the case, it wouldn't even start with the batteries.
Already thanks, kdeo2k

Hello @stacey71,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your computer is not able to boot with the power adapter plugged in, and with no battery. Are you still able to boot into Windows with the battery installed on your notebook? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. In addition, it will also help if you indicate which operating system you are using; and whether your operating system is 32 or 64 bit. The more information you can provide, the better!
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers! 
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Similar Messages

  • Macbook won't sleep with power adapter plugged in

    Hi,
    My Macbook has stopped going to sleep if the power adapter is plugged in.
    I have the power adapter energy setting to sleep after 30 minutes. When I got the Macbook (about a month ago) the thing would sleep until I pressed the spacebar.
    Now, the screen blanks but otherwise the Mac remains awake.
    If I close the lid the Mac immediately goes to sleep.
    I have reset the SMU but this didn't fix the problem. I also checked disk permissions and verified the disk in Disk Utility - all good.
    Suggestions?
    Thanks,
    John

    my MacBook has also stopped going to sleep with the power adapter plugged in or when using battery power, unless I close the lid. Did you ever figure out the problem? Did you try calling Apple Care?
    thanks,
    Liz

  • Macbook Pro won't boot with external HDD plugged

    I have a weird problem. My late 2008 Macbook Pro won't start with external HDD plugged either FW or USB... The screen stays white until I unplug it and then the Apple logo is there.
    Anyone know any solution for this? Or anyone have the same problem

    yeah I had the exact same issue with one of my 750GB externals too. I just left it for a while (about an hour or so) and it was fine..
    I believe its so slow because the system is indexing the drive, which can be a very slow process if the drive is big, has a complex folder-hierarchy, and/or is fragmented.
    Does the hard-drive appear quite quickly in Finder once OS X has started up? if its slow it may confirm what I've just said.

  • Macbook Pro about 2012 won't start with out power lead in and runs very very slow Maverick OS

    Macbook Pro about 2012 won't start with out power lead in and runs very very slow Maverick OS?

    Take each of these steps as needed, and check to make sure it hasn't been fixed with a reboot afterwards before trying the next step.
    Backup your data if you haven't already:
    https://discussions.apple.com/docs/DOC-1992
    If you use Airplay, see https://discussions.apple.com/docs/DOC-6831
    If you don't use Airplay, be sure to upgrade to 10.9.2, using this update:
    http://support.apple.com/kb/DL1726
    Make sure your hard drive is not over 85% full.
    Make sure Spotlight is not indexing.
    Make sure Time Machine is not running when you do other tasks.
    Check to make sure you have not accidently/purposefully installed MacKeeper, as it will slow down your Mac:
    https://discussions.apple.com/docs/DOC-3036
    Remove any other system cache cleaning applications.
    Reset the SMC:
    http://support.apple.com/kb/ht3964
    Reset the PRAM:
    http://support.apple.com/kb/ht1379
    Check to make sure there aren't any signs the power adapter might be damaged, or the wrong one*:
    http://www.macmaps.com/frayguide.html
    If there are still issues, you may need to replace the battery:
    https://www.apple.com/batteries/replacements.html

  • SatelliteU300 Won't start with AC power connected and fully charged battery

    I just bought a U300-13U. It works great when battery is charging and AC is connected. However if left to charge up fully it won't start with AC connected. Unpluging the power or removing the battery and running on AC makes it work fine. Is this a 'feature' to stop overcharging or overheating the battery, or just a problem with this machine. I want to run with AC and battery both connected all the time as I have done with all my other laptops.
    Any help appreciated.

    Hello Andy
    Friend of mine has this small U300 and everything work well. I have had it few weeks ago to test WXp installation and it works perfectly.
    Please test it again very carefully and if the same happen again I recommend you to contact Authorized service partner in your country. Let them check your notebook. I must be honest and say that described issue sounds strange to me and please do not wait too long. Contact service as soon as possible.
    Bye and good luck!

  • My PC won't start with only one push of the start button.

    hi guys my pc won't start with only one push of the start button. It takes me 1 to 10 pushes for it to start. I encountered this main bios error once when my pc started but it fixed on its own. What could be the problem?

    Hi
    The problem can be fixed by running a latest BIOS Update on your unit or if it is a mechanical issue it could be the power button itself.. you can call HP tech support if the notebook is still in warranty.. they'll be able to help you.
    Hope this helps.
    ***** Click the KUDOS Thumbs UP (Like) on the left to say 'Thanks'*****
    ****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Kudos"if it solves your problem.****
    -VJ
    Although I am an HP Employee, I am speaking for myself and not for HP.

  • [Solved] Audition won't start with [...\Preferences.cpp-253] error on windows 7/vista x64.

    Hi! You have really nice support for Audition - 3 pages of problems here and no solution. Just kidding
    So i've decided to help those poor users, that encounter the following problem (it may (or may not) arise after installing Adobe CS* with Audition already installed on the system)):
    Adobe Audition crashes at start with the following error:
    [\premiere2.0\Backend\Src\Core\Preferences.cpp-253]
    After applying the Windows XP compatibility mode error chages to:
    Adobe Audition could not find a supported audio device. Please check your device settings.
    Then it crashes like before.
    Uninstalling Adobe Premiere won't help, by the way.
    This problem is somehow related to the audition_settings.xml file in the Data folder and deleting this file solves the problem. You can aslo delete the whole folder - it will be created again on a next Adobe Audition start. Here is the path:
    C:\Users\[Your Username]\AppData\Roaming\Adobe\Audition\3.0\audition_settings.xml
    Some technical data on my system:
    OS: Windows Server 2008 R2 (don't be confused - it is in every way identical to Windows 7 x64, at least for Adobe products). I have a strong feeling that Vista x64 users may encounter that too.
    Installed Adobe products:
    1. Adobe Audition
    2. Adobe Master Suite CS5 (without premier)
    3. Adobe Acrobat X
    I hope that my post will help you solve the error in the next release!

    the primary hard disk self test fail at 01%

  • IMac won't start with Thunderbolt Display connected after firmware update

    After updating my thunderbolt display firmware to version 1.2 this morning via the App Store, my mid-2014 iMac won't start up with the external display connected.  I can get the iMac to start up only by disconnecting the display's thunderbolt connector. After the iMac comes up, I can reconnect the display and everything appears to function normally.  I've tried several restarts and the iMac won't start up with the display connected.  Anyone else experience this?

    Hello rameta,
    It may help to reset your Mac's SMC and PRAM.
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    Reset your computer’s PRAM
    http://support.apple.com/kb/HT1379
    Cheers,
    Allen

  • Computer won't start with battery in it...

    have an Aluminum 15" Powerbook G4. I have had this since 2001, when I bought it. I recently updated to OSX. I hadn't used the computer in months and when I went to try and take care of the computer and update to OS 10.4.5 I encountered a problem. When I turned it on nothing happened. I had to turn it off, hit the reset button and then plug in the computer. THe battery was dead so I expected that. But what happened next puzzled me and still does puzzle me.
    I managed to get the computer on by holding in the power button. I heard the familiar start up sound(the sound splash if you will) and when that ended I heard this incredibly loud, white noise coming from my speaker. The noise occured about four times. I was in the room with my wife and mother and they both looked at me like 'what the heck was that?"
    Now I thought maybe this was an issue with my one battery so I uncovered my second battery and the same thing happened. It won't start up with a battery in there. I took the battery out and found that when it seemed to turn on just fine, I managed to get online and run a complete update. When it came time for the software required restart the computer started up and didn't make any noise at all.
    I guess I don't know what to do now. I ran the diagnostics on the computer, from the disk utility and it seemed to come up clean. I don't mind not having the battery in the computer but I don't always want to fix the date and time and the like.
    THis is why I'm posting.
    I also noticed tonight, when I was charging up the battery that I had to stop and take it with me someplace. When I went to turn it back on, with the battery in and it plugged in the noise came back on and I had to fix the date and time again.
    Thanks to those who post, I really appreciate it.

    not sure if this will solve your problem but you can try..
    look at the battery exchange program if your battery is eligable for the replacement or take it to the local dealer so they can check if your board sound is ok.
    PowerBook G4   Mac OS X (10.3.9)  

  • Split screen software of LG ultra wide monitor won't start with windows 7 installed with VMWare Fusion

    I am using split screen sofware of LG but it is not working for me with vmware fusion 7. Is this a known problem? I am using an ultra wide monitor of LG (29um65), and installed windows 7 on my mac, by using VMware Fusion. But the software won't work of LG. It won't start. LG can't help me, because normally the software is working by using windows 7 on a windows pc. I got it also working on a  mac , when I used other virtual software as Virtualbox VM, but it seems not to work with vmware fusion 7. Can somebody help me with this problem?

    yes, I think you are right, but I used virtual box in the past, and had no problem with the LG software, so it has also to do wit VMWare Fusion I think.
    Never the less we still don't have a solution :-)

  • Firefox 3.6.3 won't start with a particular file:///

    I can do {"c:\Program Files\Mozilla Firefox\firefox.exe" file:///n:\911c\OwenShow\helphtm\ohelpfrm.htm} but I can't do the same thing in a windows exec; firefox runs and hangs-up in the background. I assume this is FF's problem because when I run firefox again after killing it, the file appears correctly; or if I run firefox, and then try the exact same exec process, it works (i.e., in a 2nd tab). And I think closing "Firefox won't start after update 3.6.3 downloads and installs" was ridiculous, since the supposed solution ENDED WITH A QUESTION and WAS NOT a solution. j.g. owen * email: [email protected] * web: http://owenlabs.org

    And wonderful!
    Updated OSX (10.6.5) - and then thought what the heck, I'll trying enabling Firefox Sync. And it worked - for a couple of days. Until I accepted the update for Firefox Sync (1.5.1) - and I am back where I started, nothing works.
    I have no clue about this

  • Windows won't start with Nano connected

    My computer won't startup or restart with the nano connected to the USB port. It just hangs on the startup screen. I have to disconnect the nano and do a hard power off and then power up again then connect the nano after computer is started. Everything works OK then. Is this normal? Using Dell 8500 laptop with XP Pro sp 2.
    Dell Laptop 8500   Windows XP Pro   sp 2

    I have the same (or similar) problem with an iPod Video 30GB, and have found a solution. It is not a boot order problem. I've just posted the following as feedback to http://docs.info.apple.com/article.html?artnum=93953
    There is also another reason why a PC may not start with an iPod connected. It is also related to USB, but is a different problem, and there are different work-arounds available.
    Problem: PC will not POST or boot with iPod connected to a USB port
    Description:
    With an iPod connected to any USB port, the PC will not pass power-on self test (POST), and does not attempt to boot. It remains completely unresponsive to anything except a hard power-off; in particular it is impossible to reach the BIOS configuration screen. This is not a problem with the boot order: the internal disk is first in the boot order, and in any case, POST is not passed and so booting is not attempted.
    With the iPod disconnected, the PC boots normally, and if the iPod is plugged in later, the iPod and iTunes function normally.
    Solution: either:
    1. Disable "USB legacy mouse support" and "USB keyboard and legacy support" in BIOS. Disabling legacy USB mouse support stops a USB mouse being used by BIOS and DOS programs, which is not usually a problem. Disabling "USB keyboard and legacy support" will prevent a USB keyboard from being used at all, which is a potentially serious problem.
    2. Boot with the iPod disconnected.
    System details: a PC based on the ASUS A7N8X v2.0 motherboard running BIOS version 1008. It has a USB mouse, PS/2-compatible keyboard, and a USB-connected printer and scanner as well as the iPod.
    Comments:
    This is not necessarily a bug with the iPod, but may be. There are three possibilities:
    1. There is a bug with the BIOS implementation of USB keyboard and mouse support
    2. There is a bug with the way the iPod responds when the BIOS is looking for USB keyboards and mice.
    3. There is a bug in the USB spec itself.
    Homebrew PC Windows XP ASUS A7N8X motherboard

  • G5 won't start with casing closed

    I've had Macs for 23 yrs now, but this is a new one on me ...
    I have a G5 running OS X 10.3.9, it won't start unless I have the side panels (outer and inner) removed.
    I thought at first that it may have been a HD problem, so tried to restart from CD, and it won't even try ... it just goes to boot from the HD.
    So I tried to run applejack, it says there is an "invalid node structure" but didn't do anything for an hr or so, so I gave up on it.
    Any suggestions would be appreciated.
    Thanks,
    Tom

    Noisy fans as well? That changes EVERYTHING!
    Fans can be noisy for two reasons:
    1) they are getting full of dust, which makes them too heavy, they cannot spin fast enough, and this may allow overheating.
    Solution:
    Take the whole computer out to the garage or outside and blow out the dust with compressed air. The amount of dust inside is shockingly large, and if blown out inside the house, will result in your being sentenced to sleeping on the couch for weeks.
    (Plastic vacuum cleaner tools are to be avoided, they are static generators, and can kill your electronics.)
    2) the fan bearings are wearing out, which will cause too-slow speeds, overheating, and may cause unexplained shutdowns.
    Solution:
    Transcribe all the information off the fan's label. Look up the fan online and determine its air movement in Cubic Feet per Minute (cfm) and the noise it generates in deciBels (dB). \[In general, an exact replacement will only be available in the "handy" 10,000-pack.] Find a fan, of the same size (distance between adjacent mounting holes for square fans) with equal or higher air movement and equal or lower noise.
    These fans are usually 12 Volt fans that are made variable-speed under computer control, by slightly reducing the voltage when top cooling performance is not needed.
    Message was edited by: Grant Bennet-Alder

  • Mac won't start with mavericks

    Just tried to mbp and it won't start up

    The boot drive is failing, or there is some other hardware fault.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • Satellite Pro 460 won't start with new hard drive in

    I recently got a Satellite Pro 460 but it had no hard drive in.
    It starts great with no drive in but as soon as I put a brand new hard drive in it won't start.
    I thought that it might be to new a hard drive so I took my old working drive out my old Toshiba Satellite and still it won't start.
    Any one got any ideas why this is and what can i do about it

    It sounds like 80GB is too large for that model, I really doubt the BIOS and Chipset can support more than 8GB HDD. 8GB may not even work.
    Here is some information regarding different HDD modes and limitations: http://www.adminxp.com/hardware/index.php?aid=129
    504MB - limitation where the system is limited by the compatibility with the values of the BIOS system and the ATA interface by help of using the CHS mode. This limitation is valid for older computers 286/386/486. (1024 cyl 16 heads x 63sectors/track x 512 = 528,482,304bytes - 504 MB). In many cases special programs will help (Disk Ontrack Manager - Seagate, Disk Wizard - WD). Some operating systems can have problems with this software support and can have higher requirements on your knowledge of the OS and used programs.
    2GB - Limitation of the maximal value of the FAT16 file system partition for DOS and Windows 9x. Some older computers cannot address more than 4095 cylinders (4,095 x 16 x 63x 512 - 2,113,413,120 bytes)
    4GB Limitation of Windows NT - Partition with the FAT16 system cannot be higher than 4GB - Fdisk cannot be used for creating, but the Disk manager is used (Disk management in Windows 2000)
    8GB - Limitation of the BIOS system. For the support of larger capacities you need extended functions of the BIOS system. Limitations valid for the x86 computers and some motherboards with Pentium and Pentium II processors. Some other operating systems must know how to use the extended BIOS functions (Extended Interrupt 13). We can use Windows NT 4.0 as an example where you need an updated disk driver or the Service Pack. (OS - DOS 6.xx and lower, Windows 3.x and lower and some other older OS do not have the support of the Ext. Int13).
    8 GB - Limitation of the FDISK program in the DOS 6.22 OS.
    ?? GB - Possible problem with disks larger than 67GB under Windows 9x... See article WD800
    32GB - (65535 x 16 x 63 x 512 - 33,822,351,360 bytes) other limitation of the BIOS system.
    68GB - Possible problem with disks larger than 67GB under Windows 9x... See article WD800
    137GB - Limit for the ATA specifications (28-bit addressing for particular sectors - 268435455 sectors - 137,438,952,960 bytes)
    2,2 TBytes - 32-bit addressing used by new operating systems (in Windows 98 by help of the FAT32 file system).
    144 PetaBytes - a limit for new ATA specification using 48-bit addressing, in peparation. Maxtor, Microsoft, VIA, Compaq and other companies under name Big Drives participate the development. The standard should be implemented and authorized by the ANSI NCITS T13 Technical Committee organization (www.t13.org) in the prepared ATA/ATAPI-6 standard (see www.maxtor.com/bigdrive)

Maybe you are looking for

  • Webdynpro ABAP/Portal. Plugin HTTP connection issue on WaitingEventQueue.js

    Hello, We are experiencing a strange Portal Behavior with our Webdynpros. Our portal contains several iViews including some Webdynpro (ABAP) and some reporting transaction calls that use SAPgui for HTML. When portal is called for the first time and a

  • Which 11g ojdbc?.jar driver for SQL Developer 1.5.1

    OS: Linux OEL-5.2 32-bit DB: Oracle 11g 32-bit Sun jdk-1.6.0_06 SQL Developer 1.5.1.54.40 Is it normal to use Oracle ojdbc6.jar driver with SQL Developer 1.5.1.54.40 given that java version I'm running is 1.6.0_06 ? I am asking this because SQL Devel

  • Can I use my iPad as an external monitor for MBA?

    I have a MBA"13 (latest edition) and New iPad (3-d Gen), so I'm wondering: is it possible to get extra working space for my Mac using cables and adapters or wireless solutions (Apple TV 2-d Gen)?

  • How can I change the dock to normal?

    I need help by changing the dock to normal because I put it like in a new version and it turned like not clear and the little lights are now squared not round.

  • Installing Arch but keeping another OS's grub menu

    I installed Arch with the help of the beginners' guide on a 'spare' partition on my machine, which also have another 4 OSs installed. As I wanted one of the others' grub menu to be the 'active' one I skipped the grub installation part - in fear of me