HP Photosmart 5520 printer no longer prints wireless

Hello.
I recently got an xfinity cable modem with wireless. (Xfinity/comcast promoted it should be faster...I am seriously doubthing that!)
Before this cable modem, I was printing okay with a Netgear router. Never an issue with it. Now with the comcast modem with the Netgear router, I can no longer print wirelessly from my computer or anywhere remotely (ipad, laptop, etc).
I do suspect something with the comcast modem but comcast claims it is NOT them (Yeah, right...works okay flawlessly before and now nothing). Thus if someone can help me pinpoint where the problem lies, I would be greatly appreciated. And of course, one cannot turn off the wireless network in the xfinity modem either!!
Have tried the HP diagnosics but says it cannot establish a 2 way communication. Everything on the printer display looks correct from a wireless standpoint (i.e. sees the router name, etc).
I am using Windows Vista
Thanks!
Thomas

What Comcast forced on you is a Gateway device, modem+router. Call comcast and have them put that Gateway in Full Bridge mode and now connect your router back up and use that. What is the exact Comcast model number they gave you?
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Hey @Kathlanta ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are having issues with your HP Officejet 7310xi connecting and staying on your network. Going through all of this is making you feel much like this;
By the end of this I want you feeling more like this;
Now let's get to the bottom of this and have some fun doing it! (and no, I have not completely adopted the idea that you are a monkey, but for the time being, seems most fitting LOL )
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Here is how you install the drivers offline (use the appropriate links to get your steps) >> Installing HP Printer Software for a USB Connection in Windows 8
You wont need to worry about the wireless right yet until we figure out if the rpinter hardware is ok or not. So sit tight on that portion, I'll get that all back and working later after we figure this stuff out now.
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I worked for HP.

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To add on to what sabertooth04 stated, here is a link to a document that addresses print apps for your model of printer. Click on the drop down titled "Managing Scheduled Delivery Print Apps" and the option to cancel or remove an app will be available for you to click on and review the steps to remove that app . I hope that this helps.
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This question was solved.
View Solution.

The troubleshooting steps in this document may help resolve the issue of black not printing. If not see the post here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
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Welcome to the HP Forums!
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Hi,
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Regards.
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Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear. Best wishes to you!Show thanks for my reply to help you today by hitting the "thumbs up" icon below!

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Well, I think the problem is that the printer is getting a different IP address from the router periodically and the printer software cannot keep track of the printer.
The best way to fix this is to reserve an IP address for the printer so that it has the same IP address all the time. Do you need help doing this?
Unless I am missing something, this system is not using Bluetooth, but the Linksys 802.11 wireless system and defragging your hard drive has nothing to do with it (and is generally a waste of time, anyway).
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I am employed by HP

HP Photosmart 5520 printer no longer prints wireless

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