HP Photosmart C6280 All-in-One Printer CIT248813-HPU-REDBOX-v4.exe error

Using-Microsoft Windows XP Professional SP3, Network connected
In HP Digital imaging monitor: Went to Help>Check for updates  Update file CIT248813-HPU-REDBOX-v4.exe downloads, but after it looks like its installing, I then get the following error message :Critical Update to HP Product Assistant Failed. Where do I get the file and download it by itself, to then try and load it outside of HP Digital imaging monitor?
When I do a search for the  .exe file, nothing comes up.
Per HP help, I have tried:
Check for updates:
=================
Please visit the weblink below and click on the hyperlink "Automatically check to see if you have the latest software and drivers ". If you do not find any updates for the All-in-one software, then perform the below steps to disable the product assistant in the startup files.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=3194498
Step 1: Enable Passive FTP
====================
1. Open Internet Explorer.
2. From menu options, click Tools.
3. Click Internet Options.
3. Click Advanced tab.
4. Under Browsing section, scroll down and put a check mark next to "Use Passive FTP"
5. Click Apply, and then OK.
Check the functionality. If the issue persists, please perform the steps below.
Step 2: Disable antivirus and firewall
===========================
Please follow the steps to disable the anti-virus and fire wall:
Disable Anti-virus:
=================
1. Look at the very bottom right corner of the screen.
2. You should see several icons.
3. Place the mouse pointer on each icon to see if a strip of text pops
up.
4. If you see the strip of text, it will tell the name of the program
that the icon represents.
5. If you find the icon for the virus protection software, right-click
on the icon.
6. In the pop-up menu, choose the option to disable or close the
program.
Disable the fire wall
1) Click start -> Click Control Panel -> Security ->
2) Under Windows Fire wall option select On/Off Windows Fire wall
3) Click off radio button to turn OFF the Windows Fire wall.
Check the functionality. If the issue persists, please perform the steps below.
Step 3:
=====
Please perform the steps below to update the All-in-One software manually.
1. On the Windows taskbar, click Start , click All Programs , and then click HP .
2. If HP Update is available in the list of programs, Click HP Update to open the HP Update dialog box, and run the HP Update utility to download updates.
Check the functionality. If the issue persists, please perform the steps below.

still having this issue. Can anyone offer any advice? Where is the actual file on my PC? Why won't this load?

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