Hp photosmart d110 printer issues - connectivity

More often than not, I go to print wirelessly to this printer from one of our laptops and it will not print.
Whenever this happens and I run a wireless test, the printer is always fine.
The printer shows up in my devices window and appears to be fine.
Troubleshooting never results in an answer.
Usually when this happens, the print spooling window that shows the status of print jobs says the printer is offline.  I removed the checkmark beside 'use printer offline' last time this happened, and lo and behold it worked.  I'd tried that before to no avail, but thought maybe it was fixed once and for all this time.  Especially since I saw in another post that this fixed someone else's problem.
Tonight, it won't print, doesn't say anything about being offline, but just says 'error' in the status column.  No other info.
At the top of the list in the window where I can set as default, select to use offline, etc., the word 'connect' appears.  It is not an option... the word is greyed out where all the other words are in black type, and clicking on it has no effect.
I can always select the printer of course, the laptop sees it on the network and it appears normal until you try to print.
It doesn't seem to matter which laptop I use, I'm having this issue with both.  I also had similar issues with this printer using an entirely different wireless network and laptop.  So I don't think it's the laptop, OS, or anything with the network, just the printer itself.
Suggestions?  I wish there were a quick fix.  I'm beginning to think it's faulty.
This question was solved.
View Solution.

Hi SRS12,
Is you printer's Model # D110 a or b?  Here are some steps I take for a quick fix when a printer was working wirelessly and suddenly quit working.
Make sure the print queue is empty.  If you clear it or if it was already empty and you cannot print, take the next step.
Download and run the  HP Print and Scan Doctor for Windows.  If there is no change, continue with step 3.
Reset your wireless network as described in the following link.  Click Here 
Let me know the results.
Good Luck !
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

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