HP Photosmart Premium All-in-one c310a - How to print in black and white

I want to print a color pdf file in b&w on my HP Photosmart Premium All-in-one c310a printer. When I go to "features" -> color options -> grayscale -> in the drop down box, there is only one choice - "high quality". There's no "black ink only" choice as I have seen in forums on similar printers.

If you have the full feature drivers installed for this printer and there isn't a Black Ink Only option under Print in Grayscale, then this printer lacks the feature. Typically the Black Ink Only options follows the drivers for some deskjets and most officejets, because of the office environments they are intended for. Where as Photosmart printers are more aimed at printing photos.
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How to print in black and white only on hp photosmart 6520

Cannot find a place to select print in black and white only on my HP Photosmart 6520 printer.
It prints color just fine, but sometimes I do not want to use my color cartridges. I selected B&W instead of gray scale, but cannot stop the color printing.
Thanks

Hi,
Please try (for Windows):
Double click printer icon on desktop,
Clich Set Preferences
Click Advanced
Under Grayscale, select Black ink only
Click Ok/Apply ..
Please note: the printer still need color inks during warming up process.
Regards.
BH
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How to print in black and white only?

Hello,
I have HP Color Laserjet cp1515n. I downloaded and installed "HP_CP1510_series_full_solution_EMEA3-v4.0" from HP's website for the driver.
When printing (in the properties for the printer) there is no option whether to print in black and white only or not. Please help me get that option. And please tell me how I can save toner.
Thank You
I have windows xp

Hello!
You can get this accomplished within most word/printing applications or preferences by selecting 'Greyscale' printing or black and white only.
You can find an article related to this function with more details here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01514143&tmp_task=useCategory&cc=us&dlc=en&lang...
Hope this helps!
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HP Photosmart Premium all-in-one C310a printer, Solution Center will not stay installed.

It seems lately, past month or so, that the HP Solution Center keeps failing and needs to be reinstalled. I get a message which says:" HP Solution Center cannot run because your device installation is not complete." followed by a list of steps to take to remedy the situation, which do not work. I have to uninstall and reinstall the printer and then it will work, but after I shut the computer down for the day or run a virus scan (PC Matic) the problem returns. Can anybody help me?

Hi @oboe1827,
Welcome to the HP Forums!
I see that your HP Solution Center will not stay installed for your HP Photosmart Premium c310a printer. I am happy to help you resolve this issue!
For further assistance, I will need some more information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies.
If you are using Windows, please try the HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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Leaking ink on Photosmart Premium All in One C310a

I've had this printer a little over a year and it worked fine. Today it started showing black splotches on the back of my documents. I cleaned the roller the best that I could and noticed that there was a ton of sludge in the waste tanks/ink reservoir area.
I tried to take off the top/scanner part to get at the reservoir but couldn't do it. I tried to clean it out as much as possible but black ink is everywhere on the far right side where the reservoir is. It has spillled over, gotten on everything. I noticed there were no sponges or mats that I thought were supposed to be there to collect the excess ink.
I cleaned the printhead by hand and the black ink was thick. Some of it is still there. I can't seem to get it out of all the little crevasses.
How can I take the reservoir out and clean it? Is this a printhead problem? How can I get all this ink from leaking onto my documents, pictures and outside the machine?
Any help is appreciated. I really don't want to buy another printer but it seems I may have no choice.
Thanks.

I will need a little more information in order to help out. Did you also clean the contacts inside the printhead where the ink cartridges are seated? Did you notice any specific ink cartridge leaking? What materials did you use to clean the inside of the machine? When, you had the printhead out, did you take note of the warranty ends date listed on it above the contacts that you cleaned? If that date has not expired, I would contact HP Total care as this is a print quality issue that you are having and would be covered under that printhead's warranty. If not still in warranty, please reply back and provide that warranty date in the post and I can provide further assistance based of the date. At the end of this post, I am including a link to a document that shows the proper materials to use on the printhead when cleaning it and lists the steps on what to clean and what not to touch just so there is a point of reference to that procedure for you to look at the check off what you have attempted. I know that that title of the document is not the error that you are having, but it illustrates that process well. Here is that link.
http://goo.gl/2WuI9
I am a former employee of HP...
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How to print in black and white

I am new to Mac, and notice that I cannot do two things:
1. I cannot print selected text by right clicking
2. and , I cannot print anything in Black and white, even though my HP computer is set at black only on the host PC it is connected to. Even if I copy and paste to Word for Mac, it still doesn't give me a BW option. It seems the MAC overrides my HP C3100 settings.
Help, I hope I did not make a mistake in getting a Mac.
Sincerely,
Jeff

1. I cannot print selected text by right clicking
Whether or not you can print selected text depends on the application, but that is not something you typically see.
2. and , I cannot print anything in Black and white
If the print driver for your printer allows that sort of thing, it's typically accessed in the print dialog. There will be a pop-up menu that lets you access different print options. Some of the typical things you'll see are Layout, Color Matching, Page Handling, etc. For my printer, I have a Quality & Media option, and in those options there's a Grayscale Printing option.
Of course, you have a different printer from a different manufacturer, so YMMV. Check the documentation and the HP support pages.
Help, I hope I did not make a mistake in getting a Mac.
Those seem like fairly minor things to make you doubt an entire platform choice. Give yourself some time to get used to a completely new and unfamiliar system.

How to print in black and white on a color printer

I need help printing in black and white. I have a color printer.

take a look at this discussion
https://discussions.apple.com/message/20821743#20821743

How do i Drag and Drop print in black and white?

I really like the drag and drop printing feature where i just drag several files to the printer icon in the doc and they print with out opening the file. My only problem is that i can't get them to print in black and white, or choose any other features for that matter. it is printing in color, which is the printer's default. Does any one know how to print in black and white with the drag and drop feature. i have set the printer to black and white for a single document, then tried to drag and drop, but it still does it in color only. i am using pdf's by the way, but it happens with jpegs as well.

You should create another printer queue for the printer and choose an appropriate name for the queue. You can then put the printer in the Dock. Now use the web interface to the printing system <http://127.0.0.1:631/printers>. Locate your new printer and click on the "Configure" button. You will need to authenticate yourself using the short user name and password of an administrator's account. You will then be able to set the defaults for that printer. Click "Continue" when you are done.
You can now drag and drop those files you want printed to the appropriate printer icon in the Dock.
Note: This does not work for every printer. There are some manufacturer's drivers that do not put these options in the printer's PPD. They generate them on the fly when you call the print window.
Matt
Mac Mini G4; B&W G3/300

How can I print in black and white?

I have asked friends how to print in black and white and they show me how to do it on their computers. They do it by just switching the colorysync profile to black and white or greyscale but when I go to print and go to the same drop down menu for colorsync profiles, there are no other profiles.

First, as print dialog box functions vary with the Mac OS version, we need to know what version of the Mac OS you have. "iOS 5.0.1" in your profile is not a computer OS but rather for iDevices. Do "About this Mac" from the Apple menu to see what version you really have. It should be 10.something
Second: control of the type of printing is int eh hands of the printer software, Please post the both the make and model of printer you are using.

Photosmart Premium All in One Blue screen error B882B1C4

I have recently purchased a Photosmart Premium All in One C309G machine which is connected via a USB cable to the PC. When I try to use it wirelessly it produces a blue screen with an error message B882B1C4 as soon as I switch on the BT hub. HP haven't been able to sort out the problem as I am now in receipt of the 4th replacement . Can anyone suggest a solution please? I have a BT1800HG wireless hub connected with an ethernet cable to my HP PC.

This is posted in your separate thread:
Hey there. I would try a power reset to fix the issue.
Press the Power button ( ) to turn off the product.
NOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the electrical outlet, and then wait 30 seconds.
Connect the power cord to the electrical outlet.
Connect the power cord to the back of the product.
Press the Power button ( ) to turn on the product.
If this does not solve the issue then the printer will most likely need to be serviced.Hope this helps!
-SeanS
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Problem with installing Solution Center for a HP Photosmart Premium All-in-One Printer - C309g

Hi folks,
I've searched many threads and found some directions to remedy this, tried them and have had no luck.
I'm running Windows 7. All updates are current. When I bought the printer I installed the software (on Windows 7 OS) from the disc and everything was fine. Fast forward a year and Solution Center stopped working.
Uninstalled all HP software to reinstall. I was only able to reinstall HP Update. I was able to load the basic drivers for print and scan, but not the entire software suite including Solution Center. The installation stops abruptly after "installing updates".
I even downloaded and tried "PS_AIO_06_C309g-m_USW_Full_Win_enu_140_175" and got the same result as the original installation disc.
What can I do with my printer (HP Photosmart Premium All-in-One Printer - C309g)???
Thanks,
Alex
This question was solved.
View Solution.

Hi jerseyal,
I hate to hear you are having issues. What suggestions have you tried? Did you get an error when installing? How are you connecting the device? Before completing the below steps run the print and scan doctor to see what it indicates and if the issue is resolvable through that tool(click + beside utility diagnostic tools, then download beside print and scan doctor). Click Here
If you are still experiencing the issue the steps below may help resolve it.
Try using the scrubber built into the software, then reinstalling from the current download available on the website.
From original printer installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_ L4.bat for non-HP computers only.   For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Use the following tool to clean the registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional.   You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
10. Download the full feature software and drivers Driver Link
11. Run the download to reinstall the printer
From a download:
1. Run disk cleanup on your computer
2. Download and run the software and drivers below.
3. Once the download is done extracting, cancel the download. Driver Link
4.. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %temp% in the run field and click OK.
6. Look for, and open the folder starting with 7z (Example: 7zS2356)
7. Open folder Util
8. Open folder CCC
9. Run the uninstall_ L4.bat for non-HP computers only.   For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused.
10. When the uninstall has completed restart the computer
11. Run Disk cleanup from Accessories\ System Tools
12. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
13. Use the following tool to clean the system and registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional.   You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
14. Download the full feature software and drivers Driver link
15. Run the download to reinstall the printer
Note: Depending on type of security software it may need to be disabled when re-installing unit. Also make sure the Adobe flash player is up to date.
Hope this helps!
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I appreciate your input !
Thank You,
I work for HP.

CC336A vs CC335A Photosmart Premium All-in-One

Is there any difference between models CC336A and CC335A Photosmart Premium All-in-One?

This is posted in your separate thread:
Hey there. I would try a power reset to fix the issue.
Press the Power button ( ) to turn off the product.
NOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the electrical outlet, and then wait 30 seconds.
Connect the power cord to the electrical outlet.
Connect the power cord to the back of the product.
Press the Power button ( ) to turn on the product.
If this does not solve the issue then the printer will most likely need to be serviced.Hope this helps!
-SeanS
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Printing envelopes on photosmart premium all in one

I have a new Photosmart premium all in one printer, and I'm trying to print #10 envelopes. Sometimes they print and sometimes I get a message that the main paper tray is empty and needs filling even though there are plenty of envelopes remaining. The last six attempts have failed. Any ideas?

I will need a little more information in order to help out. Did you also clean the contacts inside the printhead where the ink cartridges are seated? Did you notice any specific ink cartridge leaking? What materials did you use to clean the inside of the machine? When, you had the printhead out, did you take note of the warranty ends date listed on it above the contacts that you cleaned? If that date has not expired, I would contact HP Total care as this is a print quality issue that you are having and would be covered under that printhead's warranty. If not still in warranty, please reply back and provide that warranty date in the post and I can provide further assistance based of the date. At the end of this post, I am including a link to a document that shows the proper materials to use on the printhead when cleaning it and lists the steps on what to clean and what not to touch just so there is a point of reference to that procedure for you to look at the check off what you have attempted. I know that that title of the document is not the error that you are having, but it illustrates that process well. Here is that link.
http://goo.gl/2WuI9
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

HP Photosmart Premium all-in-one C410a. The photos are coming out dark, what is happening?

The photos are dark. I am sending the photos wireless from my Toshiba Netbook NB205-N325BL with Window 7 Starter to my HP Photosmart Premium all-in-one C410a. The photos are dark when i send the photo from my iPhone 3Gs too. I have changed out the ink cartridges to see if that was the problem since the ink cartridges were low.
I have recently purchase this printer. I recently had a Photosmart All-in-one C7280 and was very happy with it until it stopped working with Win 7.
Your help is appreciated.
thank you,
Paula

Laura,
There are quite a few trouble shooting steps in my [FAQ|http://discussions.apple.com/thread.jspa?threadID=2658560&tstart=0]. But to cut to the chase, first make sure you can run one of the Apps on the Printer and its getting content. Then make sure the firmware is the latest (Tools->Web->Automatic Updates->Check for Product Updates). Then power cycle everything (Router, Printer, iOS device). If it's still not working, more likely then not its a problem with your wireless router and Bonjour, so post back what brand of router you have, the model, and how your network is configured.
Just trying to help.
Andrew

C309a Photosmart Premium All-in-one keeps chiming repeatedly.

Product: HP Photosmart Premium All-in-one Fax C309a
Lately, whenever we turn the printer on, it chimes repeatedly. In the past, it's only just chimed once to confirm it's on. It would also chime whenever it finished printing something. However... now it does it 3-5 times for each activity... which is rather odd an annoying. The only thing I can see that it's possibly related to is the black ink showing a 'lower level' of ink. It's not even dry. But, I think it's rather over-kill for the prolific chiming to be related to a half-empty ink cartridge.
I went ahead and turned off the sound effects volume on the printer itself, for the meantime anyway. But, does anyone else know what's going on, or do they know why it would do that?

Hello there! Welcome to the forums @mrsddavis ,
I read your post about the troubles you're having with the printer telling you to "remove a USB device", when you do not have a USB device plugged into the unit. I have a couple suggestions that I hope will help you. You may have tried all of the steps to my first idea, if so move on to the second one. Also, the second step will be in a private message to you, as it cannot be posted publicly. In regards to the ADF not working, let me know what the problem is, for example, will it pull in paper and then jam, or will it not pull paper in at all? Let me know so I can research that problem for you.
If you are not sure how to check your forum messages this post, has instructions.
Power reset:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 30 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Good luck, I hope this helps
R a i n b o w 7000I work on behalf of HP
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HP Photosmart Premium All-in-one c310a - How to print in black and white

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