HP Photosmart Pro B9180 - print problem - color

The photo output is not the correct color. I tried cleaning and calibartaing but tere does not seem to be
magenta printing. the reoprt says the printhead is oK, but it is not printing correctly ?
Any ideas ?

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
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HP Photosmart Pro B9180 Printing Blank Sheets

I have a HP Photosmart Pro B9180 printer. I joined two scanned images into one photo and saved it as a .tif file. I then resized it to 8x10 and it printed fine. When I resized it again to print it as an 12x16 on 13x19 paper, the printer will only spit out blank sheets. I took it to a mini lab and they couldn't print it either.
Anybody have any ideas what might be wrong?
Bob

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Photosmart Pro B9180 printer

I bought my first TI-55 calculator from HP in high school. Since then I have purchased numerous calculators, printers, scanners, computers, iPAQ’s for home as well untold printers for my practice. I have always thought that HP made good products and stood behind their products. When my Photosmart Pro B9180 printer (MY66M1101V / Q5734A) required new ink cartridges last week, I ordered new ink cartridges and printheads from HP. After I installed them, the printer cycled through its closed loop printhead calibration and allowed me to print one picture and the produced the error code “00C78475”. I contacted HP service chat on 2/17 and was advised by Brooklyn S. that the code was a hardware error and that the best thing to do would be to replace the printer and that I could not get refunded for the cartridges and printheads I had just purchased from HP. He offered to sell me a new printer which was not anything like this printer at a discount price that was identical to that printer’s price on Amazon.com. He also offered to sell me a refurbished Photosmart Pro B9180 for $559.00. He said he would refer the case to a case manager. I have not heard back from a case manager. I called HP support on 1/18/2011 and spoke with Manoja (reference # 804 770 0954). He referred me to the ISB TEAM, HP, 11311 CHINDEN BLVD. BLD. #7, MAILSTOP 475, POST J3, Boise, Idaho 83714. He said I might be able to return the unused cartridges and printheads to them but could not provide a phone number or further contact information for the ISB-Team. I would like a solution that allows me to print archival photos. If there is no way to make this printer work again, I would like to return the opened but unused cartridges for a credit or a refund if possible.

Hi Photo3
I know your post was made a number of months ago but I see that no one has replied to it. Has this issue now been resolved?
Thanks
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart Pro B9180 - Printing photos on Hi Gloss paper.

I am a professional photographer and I have an application that requires perfect glossy prints. When I compared the prints that are output of the B9180 to the prints I have done at the professional studio, there is no comparison. The professionally done prints are glossy no matter what angle you hold them or the direction of the light source. The B9180 output has a different light absorption rate for each color. If you view a print at an acute angle to the light source, you can hardly make out the subject. When I expressed my grief to the "offshore" HP technician, he (or she) stated that the Pro B9180 was incapable of printing on the Hi Gloss paper. When the technician's supervisor contacted me, she offered me $50 for my B9180 in trade for a less expensive model HP printer. Is it true that there is a less expensive printer that will do a better job printing glossies?
The biggest question: Is it possible to produce a print on any HP printer that will measure up to a glossy print produced by a professional lab?

I just got a B9180 too so thought I would try printing from Aperture. As you suggested I set Gamma to 1.15 - but I still feel the prints are a bit dark. Tried 1.20 but that looked identical to 1.15!

Photosmart Pro B9180 Printing Envelopes

Each time I print an envelope (usually size A7), there are black ink smudge marks along the bottom edge. I use the specialty media tray, insert the envelope face up with the flap open, and get the unacceptable black marks. Any suggestions?

Hi,
I came across the following document for printing envelopes from the main tray....does this help at all?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00804484&cc=us&lc=en&dlc=en&product=1142684
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Photosmart Pro B9180 not sold anymore

On the HP website and one aother site i read that the Photosmart pro B9180 printer is not sold anymore. I wonder if anyone else has found this information and if it is correct will HP produce a successor of this excellent printer?
Jeu

Hi,
You could try the PS B8550, more details here
http://h10010.www1.hp.com/wwpc/us/en/sm/WF05a/18972-18972-3328063-15100-3328076-3542174.html
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart pro B9180 the color blue prints lavender...using advanced HP photo paper ideas?

HP photosmart pro B9180 win xp no recent changes prior to problem...question is how to get quality color from this printer, the color blue prints lavender, I am using correct ink and hp advanced paper

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Anyone printing with HP Photosmart Pro B9180?

Has anyone been successfully printing with their HP Photosmart Pro B9180 after upgrading to Leopard? I am considering buying one of these printers but only if I am sure that it will work with Leopard as a network printer.
Thanks for any comments.
Karsten

Jim Williams4 wrote:
I haven't printed a lot yet, but have run a few test prints on my B9180 under Leopard and have been getting very good results, comparable to those I got printing under Tiger.
So far my tests have been restricted to printing from Adobe Lightroom and onto HP Advanced Glossy paper, but I haven't seen any problems yet. I hope to be trying some other papers and applications over the next few days.
Note: The print dialog has been completely reorganized under Leopard, and some of the options you need to adjust to get good prints have been relocated to places that aren't obvious, so it pays to poke around.
Jim,
Did your monitor appear any different after installing Leopard?
I did manage to pick my way through the new dialog boxes and found everything that I needed but the color is bad.

Printing Success with Aperture 1.5.2 and HP Photosmart Pro B9180

With so many "hit-and-miss" posts regarding printing, I thought I'd post my result with Aperture 1.5.2 and my newly-acquired HP Photosmart Pro B9180.
Firstly, I have my monitor calibrated using ColorVision's Spyder Express. It's a cost-effective solution to monitor calibration and what I see on the screen is what I'm seeing in the print. I calibrate weekly.
Secondly, I'm using HP's Advanced Photo Glossy Paper for prints. HP provides the ICC profiles for their papers (and thus far, they seem to be dead-on accurate).
Thirdly, and I believe this is where issues can occur, is to set, via the Print Driver, color management as Application Managed. This bypasses the default of allowing the printer to manage color for you. This allows Aperture to use the ICC profile of the printer and calculate the proper color "conversion".
Finally, via the Apple's support article on optiziming print (http://docs.info.apple.com/article.html?artnum=302821) save the customized printer setup for a specified print size, paper, etc.
I have made 20 prints thus far and all have come out satisfactory. The only "tip" I'd make is that I noticed the gamma setting in the print dialogue is ideally set at 1.15. Otherwise, the print seems to be a bit dark.
PowerMac G5 Dual 2GHz Mac OS X (10.4.9) 4 Gigs RAM, CalDigit S2VR Duo 1TB

I just got a B9180 too so thought I would try printing from Aperture. As you suggested I set Gamma to 1.15 - but I still feel the prints are a bit dark. Tried 1.20 but that looked identical to 1.15!

I have faint but noticeable horizontal lines on prints from my Photosmart Pro B9180.

When printing grey scale pictures on my Photosmart Pro B9180, I can see faint horizontal lines not quite 1/4 apart. I have aligned the heads and cleaned them 3 times and the lines remain. The Head analysis indicates that three of my heads are in fair condition and one is in good condition. I also notice when the print out after head cleaning is on glossy paper that multiple lines appear in virtually all the color swatches. I have not received a "replace printhead" message, but I'm beginning to thing that is the next step. Any insights?

This document may help. I have a feeling the manual cleaning section may be applicable:
Banding, streaks or lines
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

How to get my macbook pro to print in color?

how can i get my macbook pro to print in color?

Attach a color printer (either directly to your Mac or to your Home Network) set it up correctly, and choose Print from the File menu.
A more specific answer would require you to supply information about your Mac, your Mac OS X version, your Printer, your attachment method, and the version of the Driver you are using.

HP Photosmart premium not printing correct colors or contrast on photo paper.

My HP Photosmart Premium does not print correct colors or contrast level on photographs using photo paper. This happens with using most any application and setting the paper type to one of the photo papers... By using MS PhotoAlbum and selecting the photo tray then forcing "regular paper", I can get a somewhat decent print (this trick only works with MS PhotoAlbum). When I setup to any of the "photo paper" types, I do not get correct colors or contrast levels (even if the print preview looks good).
I have the same issue with 8.5 x 11 inch photopaper. Unless I select "regular paper" as the paper type, I get incorrect color and contrast (even if the preview looks good). The ICC "Color Profiles" look to be OK (at least the titles are correct).
Anyone have any ideas?

Try the troubleshooting steps in this page. My bet would be the Photo cartridge (the black with the bow tie symbol) is out of ink. This is only used when photo paper is selected, for plain paper printing the regular black cartridge is used.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp Photosmart 8750 - Trouble printing in color using 8750 as networked printer.

Hi,
I have an HP Photosmart 8750 Professional printer direct connected to a Win XP computer through the USB port. It is designated as a network (shared) printer. The printer works fine printing from the XP computer as I am able to set the print jobs to be controlled by the application I am using.
However, one of the computers on the network has a Windows 7 64-bit operating system. The computer recognizes the 8750 but I am only able to set the color management on the printer properties menu box to either ColorSmart/sRGB or AdobeRGB. There is no option to have the color management 'controlled by application'. Because of this, I am unable to print colored text in documents, at least in those created by Microsoft Office, Wordpad, or Adobe Reader. (Only programs I have tried to print with so far).
Is there a work around for this problem?
Tamm
Tamm

Hey @9redsoxfan9 ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are on your second HP Photosmart printer and you are experiencing the same issue of not printing color that led you to throwing out your old one. You have done the alignments, cleaning and even replaced the cartridges.
You have done all the troubleshooting I would have got you to do so I recommend you call HP Technical Phone Support.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps. Have a great day!
I worked for HP.

HP Photosmart B109n-z (printing problem) please help

Hi all,
I have the HP Photosmart B109n-z printer and have it set up wirelessly and it works fine I've had no problems with it.
The other day the black ink stopped working - the cartridge isn't empty but it's no longer prinking black on any documents. I have since put all new cartridges in, it recognises them all, including the black one, and if I'm printing something like a word document then it moves as if printing but the page comes out blank - no black ink is used.
I work for myself and work from home so need to get this resolved asap.
I've checked the cartidge - it's good.
I've checked the connection and print cartridge bay - they're clean.
Please help.
The colour is working fine.
The black ink issue is the same whether printing, scanning, or copying.
And I have tried turning everything off and on again!!!
This question was solved.
View Solution.

Hi,
You might try Solution 5 in the troubleshooting document I am linking here:
Ink Quality Troubleshooting
This will show the colors that are printing. There are also addtional troubleshooting steps to follow
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

HP Photosmart B109n-z (printing problem)

Hi all,
I have the HP Photosmart B109n-z printer and have it set up wirelessly and it works fine I've had no problems with it.
The other day the black ink stopped working - the cartridge isn't empty but it's no longer prinking black on any documents. I have since put all new cartridges in, it recognizes them all, including the black one, and if I'm printing something like a word document then it moves as if printing but the page comes out blank - no black ink is used.
I've checked the cartidge - it's good.
The color is working fine.
I have tried turning everything off and on again!!!
I have done the cleaning process and second stage printhead cleaning process.
Can someone give me hand on this?
Regards,
Roberto

Hi,
You might try Solution 5 in the troubleshooting document I am linking here:
Ink Quality Troubleshooting
This will show the colors that are printing. There are also addtional troubleshooting steps to follow
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

HP Photosmart Pro B9180 - print problem - color

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