HP Photosmart Pro B9180 Printing Blank Sheets

I have a HP Photosmart Pro B9180 printer. I joined two scanned images into one photo and saved it as a .tif file. I then resized it to 8x10 and it printed fine. When I resized it again to print it as an 12x16 on 13x19 paper, the printer will only spit out blank sheets. I took it to a mini lab and they couldn't print it either.
Anybody have any ideas what might be wrong?
Bob

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

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Photosmart Pro B9180 printer

I bought my first TI-55 calculator from HP in high school. Since then I have purchased numerous calculators, printers, scanners, computers, iPAQ’s for home as well untold printers for my practice. I have always thought that HP made good products and stood behind their products. When my Photosmart Pro B9180 printer (MY66M1101V / Q5734A) required new ink cartridges last week, I ordered new ink cartridges and printheads from HP. After I installed them, the printer cycled through its closed loop printhead calibration and allowed me to print one picture and the produced the error code “00C78475”. I contacted HP service chat on 2/17 and was advised by Brooklyn S. that the code was a hardware error and that the best thing to do would be to replace the printer and that I could not get refunded for the cartridges and printheads I had just purchased from HP. He offered to sell me a new printer which was not anything like this printer at a discount price that was identical to that printer’s price on Amazon.com. He also offered to sell me a refurbished Photosmart Pro B9180 for $559.00. He said he would refer the case to a case manager. I have not heard back from a case manager. I called HP support on 1/18/2011 and spoke with Manoja (reference # 804 770 0954). He referred me to the ISB TEAM, HP, 11311 CHINDEN BLVD. BLD. #7, MAILSTOP 475, POST J3, Boise, Idaho 83714. He said I might be able to return the unused cartridges and printheads to them but could not provide a phone number or further contact information for the ISB-Team. I would like a solution that allows me to print archival photos. If there is no way to make this printer work again, I would like to return the opened but unused cartridges for a credit or a refund if possible.

Hi Photo3
I know your post was made a number of months ago but I see that no one has replied to it. Has this issue now been resolved?
Thanks
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart Pro B9180 - Printing photos on Hi Gloss paper.

I am a professional photographer and I have an application that requires perfect glossy prints. When I compared the prints that are output of the B9180 to the prints I have done at the professional studio, there is no comparison. The professionally done prints are glossy no matter what angle you hold them or the direction of the light source. The B9180 output has a different light absorption rate for each color. If you view a print at an acute angle to the light source, you can hardly make out the subject. When I expressed my grief to the "offshore" HP technician, he (or she) stated that the Pro B9180 was incapable of printing on the Hi Gloss paper. When the technician's supervisor contacted me, she offered me $50 for my B9180 in trade for a less expensive model HP printer. Is it true that there is a less expensive printer that will do a better job printing glossies?
The biggest question: Is it possible to produce a print on any HP printer that will measure up to a glossy print produced by a professional lab?

I just got a B9180 too so thought I would try printing from Aperture. As you suggested I set Gamma to 1.15 - but I still feel the prints are a bit dark. Tried 1.20 but that looked identical to 1.15!

HP Photosmart Pro B9180 - print problem - color

The photo output is not the correct color. I tried cleaning and calibartaing but tere does not seem to be
magenta printing. the reoprt says the printhead is oK, but it is not printing correctly ?
Any ideas ?

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Photosmart Pro B9180 Printing Envelopes

Each time I print an envelope (usually size A7), there are black ink smudge marks along the bottom edge. I use the specialty media tray, insert the envelope face up with the flap open, and get the unacceptable black marks. Any suggestions?

Hi,
I came across the following document for printing envelopes from the main tray....does this help at all?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00804484&cc=us&lc=en&dlc=en&product=1142684
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Photosmart Pro B9180 not sold anymore

On the HP website and one aother site i read that the Photosmart pro B9180 printer is not sold anymore. I wonder if anyone else has found this information and if it is correct will HP produce a successor of this excellent printer?
Jeu

Hi,
You could try the PS B8550, more details here
http://h10010.www1.hp.com/wwpc/us/en/sm/WF05a/18972-18972-3328063-15100-3328076-3542174.html
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Printing Success with Aperture 1.5.2 and HP Photosmart Pro B9180

With so many "hit-and-miss" posts regarding printing, I thought I'd post my result with Aperture 1.5.2 and my newly-acquired HP Photosmart Pro B9180.
Firstly, I have my monitor calibrated using ColorVision's Spyder Express. It's a cost-effective solution to monitor calibration and what I see on the screen is what I'm seeing in the print. I calibrate weekly.
Secondly, I'm using HP's Advanced Photo Glossy Paper for prints. HP provides the ICC profiles for their papers (and thus far, they seem to be dead-on accurate).
Thirdly, and I believe this is where issues can occur, is to set, via the Print Driver, color management as Application Managed. This bypasses the default of allowing the printer to manage color for you. This allows Aperture to use the ICC profile of the printer and calculate the proper color "conversion".
Finally, via the Apple's support article on optiziming print (http://docs.info.apple.com/article.html?artnum=302821) save the customized printer setup for a specified print size, paper, etc.
I have made 20 prints thus far and all have come out satisfactory. The only "tip" I'd make is that I noticed the gamma setting in the print dialogue is ideally set at 1.15. Otherwise, the print seems to be a bit dark.
PowerMac G5 Dual 2GHz Mac OS X (10.4.9) 4 Gigs RAM, CalDigit S2VR Duo 1TB

I just got a B9180 too so thought I would try printing from Aperture. As you suggested I set Gamma to 1.15 - but I still feel the prints are a bit dark. Tried 1.20 but that looked identical to 1.15!

HP Photosmart pro B9180 the color blue prints lavender...using advanced HP photo paper ideas?

HP photosmart pro B9180 win xp no recent changes prior to problem...question is how to get quality color from this printer, the color blue prints lavender, I am using correct ink and hp advanced paper

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Anyone printing with HP Photosmart Pro B9180?

Has anyone been successfully printing with their HP Photosmart Pro B9180 after upgrading to Leopard? I am considering buying one of these printers but only if I am sure that it will work with Leopard as a network printer.
Thanks for any comments.
Karsten

Jim Williams4 wrote:
I haven't printed a lot yet, but have run a few test prints on my B9180 under Leopard and have been getting very good results, comparable to those I got printing under Tiger.
So far my tests have been restricted to printing from Adobe Lightroom and onto HP Advanced Glossy paper, but I haven't seen any problems yet. I hope to be trying some other papers and applications over the next few days.
Note: The print dialog has been completely reorganized under Leopard, and some of the options you need to adjust to get good prints have been relocated to places that aren't obvious, so it pays to poke around.
Jim,
Did your monitor appear any different after installing Leopard?
I did manage to pick my way through the new dialog boxes and found everything that I needed but the color is bad.

I have faint but noticeable horizontal lines on prints from my Photosmart Pro B9180.

When printing grey scale pictures on my Photosmart Pro B9180, I can see faint horizontal lines not quite 1/4 apart. I have aligned the heads and cleaned them 3 times and the lines remain. The Head analysis indicates that three of my heads are in fair condition and one is in good condition. I also notice when the print out after head cleaning is on glossy paper that multiple lines appear in virtually all the color swatches. I have not received a "replace printhead" message, but I'm beginning to thing that is the next step. Any insights?

This document may help. I have a feeling the manual cleaning section may be applicable:
Banding, streaks or lines
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Printer printing blank sheets

My printer is printing blank sheets. I have cleaned print heads installed new cartridges and printer is set as default printer

Hi , I see that you are getting blank sheets, when printing. I will certainly do my best to help you. Try and print a hardware self test on the printer, to find out if it is a hardware or software issue.HP Photosmart 5510, 6510, and 7510 e-All-in-One Printer Series - Printing a Network Configuration Page. If you are using Windows, download and run the Print and Scan Doctor, it will diagnose the issue and might automatically resolve it. What operating system are you using?How to Find the Windows Edition and Version on Your Computer.Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer? How is the printer connected? (USB/Ethernet/Wireless) If you appreciate my efforts, please click the 'Thumbs up' button below.If there is anything else I can help you with, just let me know. Thank You.

Printing blank sheets

My daughter and I have the same hp printer. She ran out of black ink, so I took mine out of my printer as I didn't have any extra on hand. When I replaced mine with a new cartridge, it would print blank sheets. Also, the ink cartridge she borrowed from me, did not work in her printer either. Nor did a new cartridge. Both printers were working before we did the ink cartridge exchange.
So, now neither of our printers work. They sound like they are printing something, but only blank sheets come out.
I have read all of the troubleshooting suggestions and nothing works. I do believe it has something to do with the cartridge exchange.
Thank you,
This question was solved.
View Solution.

Sorry that you are experiencing this issue. Sometimes when it is printing blank pages, the print head may need cleaning or it may be a software issue with the drivers.
Can you print a self-test page/printer status report from the printer itself. If so, then it may be software problem. If not, it is the printer itself that needs attending.
Here is a link that may assist you with this problem.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02744420&cc=us&dlc=en&lc=en&product=5058336&tmp...
Let me know if this helps.
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Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

HP LaserJet Pro CM141 prints blank pages and jams on nothing

My HP LaserJet Pro CM141 is printing mostly blank pages. Some pages come out with thick, verticle lines of smudged gray but other than that, it's totally blank. It does this for printing or copying and wireless or connected via USB. It started doing this after a wierd occurance where it would not stop printing the same print job over and over. After restarting it several times, I finally got it to stop printing the same print job but now, as I said above, it just prints blank pages. It also frequently claims to have a paper jam when it hasn't even attempted to take up a sheet of paper. The scanner still works, it's about 4 years old. The black cartiridge supply is at 90% although the colors are admittedly at 0% (but the lack of color never caused a problem before, I just print everything in black and white.) I already went through the steps of the trouble shooting guide, http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c02260982

Since you have only one toner cartridge with toner it is possible that toner cartridge has an issue. I would try at least another known good black toner cartridge.

Printer prints blank sheets of paper

I was recently given a HP Photosmart Premium C309n printer from my Uncle for college. I have already installed the driver on my Mac Book Pro laptop which has a OS X 10.7 operating system. I finally received a correct ink cartridge that fits my printer, but now the printer is just printing blank pages!! Please help me, I am a freshman in college and is in great need of this printer!!!

HI ellebelle2911,
Here is a link to a support document for your printer. Follow the steps in this document for the Mac OS operating system. Let me know if you are able to find this helpful and get it fixed or not.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

HP Officejet Pro 8000 Printing Blank Pages Instead Of Data And Also Reorienting Itself

Hi all
We have a wireless HP Officejet Pro 8000 in our office (but via cable, not wireless) to a network. The printer is occasionally printing blank pages instead of say a spreadsheet selected to print.
The other issue is that if you say are printing two copies of the same spreadsheet, one prints okay (say landscape) and the second copy, selected at the time of printing, prints it portrait but only part of the left hand side of it and the rest is blank. Coming out of and going back inthe file usually recitifes this. But it does it again any time it feels like it.
We did have an upgrade, where our IT guy took away our desktop boxes and replaced with smaller base units and everything is run from a main server and alsoan upgrade from Windows 2000 to Network. Problems started after this and the IT guy did update the printer driver.
Please would anyone be able to assist? Any help for this frustrating problem gratefully accepted!
Thanks,
Saxplayer67

So the issue with the 8000 printer is periodic print jobs do not come out as you are wanting them. Is that right? This is interesting, just from the point of view that generally speaking issues like this are like a light switch, they are either there or they are not - they usually don't come and go. That being said, we are going to see what we can do to resolve this. First I am going to recommend that we perform a clean installation of the printer after uninstalling it from the machine. By the way, what is the operating system you are working with - Is it Windows 2000 Network?
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3762364
Install that and let me know the result!
Have a great day!

HP Photosmart Pro B9180 Printing Blank Sheets

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