HP Photsmart C5580

Can anyone please tell me how to uninstall a HP Photosmart C5580 Printer from a Laptop Computer. I am running Windows Vista 64 bit and I can't uninstall this printer from my computer. I would really appreciate any help from anyone. My email address is {Personal Information Removed}
Thank you,
knott56

knott56,
You can click here to go to a document that will guide you on how to completely uninstall your printer. This one is for Windows Vista. Let us know if this works for you.
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I'm a printer tech with HP.

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Two Printers stopped Recognizing 75 Cartridges at Same Tim

I have two HP printers. Photsmart C5580 and Photosmart C5250.
Both printers stopped recognizing the 75 color cartridge at the same time.
I have bought three 75 cartridges and both of my printers report:
"Cartridge in slot on left is not intended for use in this printer. Remove and replace."
I find it beyond reason that both of these printers would suddenly fail to recognize this cartridge.
Is it possible that there is some flaw in these cartridges?
The two printers are connected to two different computers... one operating XP and the other operating Windows Vista.
Anyone else having trouble getting new 75 cartridges to work in their C5250 or C5580?
Thanks
Ken

MINE did today...printed fine yesterday...this morning it gave me that error message....nothing was changed...I dont understand it

I was using OS Snow Leopard and on 8/1/13 I downloaded Mountain Lion and found out it was not compatible with my HP printer (HP photosmart C5580) so I called Apple and asked how to get Mountain Lion off and Snow Leopard back on. The Tech told me to

I was using OS Snow Leopard and on 8/1/13 I downloaded Mountain Lion. Then I found out it was not compatible with my HP Printer (HP Photosmart C5580 all-in-one) so I called Apple support and the tech told me to erase the hard drive instead of going in the time machine. Well I did that and then it took about three hours three days a week for about three weeks on the phone with an apple tech to get all my stuff back on my computer. I have had trouble with my printer (won't do the scan anymore and wasn't printing on my DVDs. Also the computer keeps freezing up when it is in the sleep mode, etc.
When I tried to list my problem on this forum it lists your OS at the bottom and mine had Mountain Lion listed as what I was using so apparently it didn't erase it. Want to know how to get Mountain Lion off and put my Snow Leopard on so things start working right.

Go to the  menu/About This Mac - what OS version shows there?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience.

How do you scan multiple pages to my computer using a C5580 all-in-one printer

how do you scan multiple pages to my computer using an HP Photosmart C5580 all-in-one printer?

Hi @carolpaige
I would be happy to help you scan multiple pages. What operating system, and version do you have? Mac or Windows?
You will need to save your files as PDF, and when you choose the PDF format you will see an option to have all scanned pages saved as a single file. Knowing your operating system will help me to provide you with more detailed instructions.
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Sunshyn2005 - I work on behalf of HP

Since most recent update of Firefox, I cannot connect to my printer; it says it is off-line, which it is not. HP Photosmart C5580

A couple of days ago, I was notified of an update to Firefox. I declined because the details said it was incompatible with some features of my computer. The next time I logged on, the update processed automatically; I had no control. Since then, my HP C5580 printer is treated as off-line; it is not, works fine in test mode, and all connections are tight. I can not figure out what settings are messed up.
I am not a computer genius, and am not able to be sure that is was the Firefox update that caused the problem. However, this is the only change that has been done to the computer. Is there a way to see if there is an incompatabilty?

I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.

Blue screen error c824C1500 on HP Photosmart All-in-one series C5580

A blue screen error c824C1500 appears on my HP Photosmart All-in-one series C5580's display when I turn it on. I have gone through the basic troubleshooting solution and it give me the same error message when I plug the power cord back in. Any other solutions? Thank you.

You probably need a new printhead or pump. Either is financially prohibitive vs. a new printer.
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I am employed by HP

I have a hp c5580 . i got a new laptop with windows 8.1 but i can no longer scan as a pdf file.

i have been using my hp c5580 all in one for years. i scan all my documents as pdf files. i have recently bought a new laptop with windows 8.1. when i scan documents it saves them as jpegs it will not give me the option to save as pdf now. i also do not have the hp solutuion center any more. how can i fix this. pdf files are very important in my line of work.

Hi,
No available software and drivers for Windows 8.1:
http://support.hp.com/us-en/product/HP-Photosmart-C5500-All-in-One-Printer-series/3575176/model/3575...
Please try Software and drivers for Windows 8 for the series:
http://ftp.hp.com/pub/softlib/software12/COL30128/mp-109095-2/PS_AIO_04_C5500_NonNet_Full_Win_WW_140...
Regards.
BH
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OCR no longer working on an HP C5580 printer after installing OSX 10.6.1

I purchased an HP C5580 printer when I installed OSX 10.6. The scanner / OCR did not work. I called HP. The tech had me download the v10.3 driver and walked me thru the OCR set-up. The OCR worked (actually quite well).
When I updated to OSX 10.6.1 the OCR became non-existent. I called HP. The tech indicated that OCR NEVER worked in Snow Leopard and to purchase Readiris for $99. I said it worked just fine in OSX 10.6 – he said I was mistaken.
BTW, the tech indicated that there would be no updated HP software to allow OCR for the C5500 series printers for Snow Leopard.
I followed the post by Richard Cambell4 (9-15-09) to reload the HP v10.3 software and reload Apple’s HP update. I did that. The problem is that Richard’s update included a scan icon for the dock to toggle the scan/OCR – my update from Apple (11-3-09) only has an HP Device icon for the dock that does NOT include a scan/OCR toggle.
I checked for a free Mac OCR on Goggle and found zip – except for a command line program that I prefer not to use.
Am I missing something on the update? Or, does anyone have a fix for this problem (without going back to OSX 10.6.0 or buying the IRIS $99 OCR software)?
Appreciate any help. Thanks.

bschmidt86,
There is no need to buy anything. Simply download the full Snow Leopard compatible solution from [HP.com|http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=o j-74785-1&lc=en&dlc=en&cc=us&lang=en&os=219&product=3575276]. If your device originally came with OCR capabilities, they will be exposed by HP Scan. Simply do a Document scan, and the save box will give you options with multiple OCR options in it (PDF, txt, html, rtf).
Do yourself a favor though, and before you install the software, run the HP Uninstaller (located in /Applications/Hewlett-Packard) and when the Uninstall screen comes up, press and hold Shift-Command-Control-Option while clicking on Uninstall. Say yes to the scary message. Restart the machine for good measure, and then install the solution mentioned above.
Launch HP Scan, and enjoy!
Just trying to help.
Andrew

HP Photosmart C5580 and MacBook Pro Snow Leopard wireless printer with router

I have a macbook pro OSX operating system and a C5580 HP Photosmart printer. I have spent hours with netgear as I did purchase a new router getting my macbook pro to print wirelessly. Whatever the fix it is temporary and my private tech has to take control of my computer to get to work again.
1. am I printing with bluetooth? through router?
2. what is happening whenever it gets out of sync and how can I fix myself?
3. computer says "idle" but shows device connected. I can print test page wirelessly, but not current document. Documents print when I connect with usb cable.
I felt I should contact HP since I think it is their problem though netgear has been very helpful. I understand that I do need USB to scan, but shouldn't have to have it to print. We have downloaded all of the most current drivers and software.

Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).
If you loaded the HP software from the printer CD and unless your CD says it specifically supports 10.6 Snow Leopard, you must uninstall the software using the 'scrubber' option:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Hold the Ctrl, Opt and Cmd keys and click on Uninstall
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Restart your Mac
Now, run a Software Update.
Next, remove and re-install the printer in System Preferences, Print & Fax.
You do not need the software now since Snow Leopard has both print & scan drivers built-in. Scan from Preview or Image Capture apps. Scanning from the front panel of the printer does not yet work.
Answers:
1. No, routers don't do bluetooth. If they are wireless routers they use wi-fi (802.11).
2. I don't know, you have not told me enough about your symptoms or system.
3. Same as #2.
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I am employed by HP

HP Photosmart C5580 , I need a network driver for windows 7 64 bit.

hello all ,
this is the only driver supplied by HP for my printer and Windows 7 64bit :
ftp://ftp.hp.com/pub/softlib/software11/COL30128/mp-74904-1/PS_AIO_04_C5500_NonNet_Full_Win_WW_130_1...
as you can see it is listed as "NonNet" and as it is such I am unable to print from ANY other computer in my house , I have been trying o solve this for months , Complete reinstalls of drivers (hundreds of times) and complete reinstalls of Operating systems , this will not work.
(also , the only OS's supported under this drivers listing are the Windows 7 family only , could this be the problem?)
What I have running now:
Main PC , Windows 7 64bit ( the printer is installed here with above and only driver , all software and buttons work and prints as it should)
XP MCE Laptop (sees the printer , installs it , shows it as ready , will NOT print)
Vista Ultimate 32bit ( sees the printer , installs it , shows it as ready , will NOT print)
Vista Home Pro (sees the printer , installs it , shows it as ready , will NOT print)
I am at a total loss other then this driver just is not right , maybe because its not a network driver?? I don't know but I am out of things to try , I have tried adding the port , finding the printer through the ip yada yada on all the PC"s , nothing works
PLEASE if anyone has an answer or direction for me to go , please help.
thanks , have a wonderful day.

I'm not on a wireless netowrk , I have a fully wired network...still no printing (from other computers) if the C5580 is hooked to my Windows 7 64Bit PC
I had to put the C5580 printer and drivers on one of my Vista PC's (in another room) and now all the PCs (even the windows 7 64bit) prints to that pc , the ONLY problem with that is I need that printer/scanner on my Windows 7 64 PC and need the other PCs to print to it , because I need the scanner and software in here.

HP Photosmart C5580 prints with 10.6.1 but will not scan!

Hello all. Well, I'm stumped on this one. I had been using my HP Photosmart C5580 with Snow Leopard 10.6.1, generally, successfully via Bluetooth but the Bluetooth signal was too inconsistent so here's what I did. I had an Apple Airport Express I wasn't using for audio anymore. I plugged it into an outlet. My network saw it right away and I got the green signal. I plugged a USB cable into the Photosmart printer. I then deleted my old Bluetooth-based printer profile for the C5580 in Print & Fax. Then, with the Airport Express all set to go, I created a new profile for the printer in Printer & Fax under system preferences and selected Bonjour with the C5580 printer. Great! I began printing successfully and obviously faster than Bluetooth ever allowed. So, even though the C5580 is not a Wi-Fi enabled printer, I could get printing working through my network.
However, when I went to try to scan from my Mac Pro to the Photosmart printer/scanner, I failed completely. I downloaded and installed the latest HP drivers from Apple "HewlettPackardPrinterDrivers2.2.dmg" which are meant to work with my 10.6.1 OS. I also downloaded the HP Software Applications for this printer. None of them "sees" the C5580 scanner portion of this All-In-One device. I then discovered the HP Scan app and HP Utility do not work with 10.6.1 yet. I used the "HP Setup Assistant" but it does not see the scanner portion of the C5580 either.
I then discovered, online, that only Apple's programs: 1) Image Capture, 2) Preview, and 3) System Preference Print & Fax will allow one to scan. BTW the drivers I installed from Apple for HP are 4.0.2. On one Apple support site it clearly states that this driver (or drivers) work for both printing and scanning (and with 10.6.2). Image Capture does not see the scanner. Preview does not see the scanner. While in Preview, I scroll under "File", select "Import from Scanner" and select the only option "Include Networked Devices". Then I do the same thing again and "Include Networked Devices is greyed out.
A call to HP didn't get me any answers. They wanted me to open a ticket at a cost of $35 and said my printer was out of warranty. In fact, I have several weeks left, I later discovered. Drat!
Is there a special driver from Apple or HP to enable the scanner to work the way I want it to work? Is the Airport Express a problem? Why can I print to this device - have a physical and networked solution - yet not have the scanner work? Do I have to select "Scan" at the physical printer/scanner itself before I can print from my Mac Pro?
This is maddening. I don't see any way to install any scanner profile in Print & Fax as I did with the printer profile.
I welcome any and all advice.
Thanks,
PWRMAC

Thanks for the response pengtao. This is a big disappointment. If the printer driver from Apple can support the printer end of things with the setup I have, one would think the scanning could/should/would work too. Connecting the printer/scanner directly to my Mac Pro is really not an option and running the length of ethernet I'd need doesn't really do it either. I don't know if this makes a difference but my router/access point is an Airport Extreme (not the Airport Express that is attached to the printer/scanner). That is, the Airport Express is only used with a USB cable that connects to the C5580. The solution seems so near and yet so far away. Thanks, though, for your two suggestions!
PWRMAC

How to Stop HP C5580 printis page containing the filename, directory etc along with my primary doc

HP C5580 All In One Printer started printing an additonal page document properties every time i print my master document. This never happened before and i can't figure out how to stop it...it's waisting paper and ink. Please Help
Windows XP Version 5.1.2600 Service Pack 3 Build 2600
Computer System Manufacturer Dell Inc.
Time Zone Eastern Daylight Time

Are you printing from Word? Generally Word has an option to print document properties, which would include the date created, the edit date, number of words and some other information. In Word 2003 this would be found in Tools, Options, Print, Include with Document and uncheck the "Document Properties" box. In Word 2010 it would be found in File, Options, Display, Printing Options, Print document properties.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Where can I purchase a Bluetooth Adapter for my HP Photosmart C5580?

I recently purchased a gently used HP Photosmart C5580 but the Blue Tooth Adapter did not come with it. Where can I buy it? Or are all Bluetooth Adapters the same?

HP bt500 will work. Search the web.
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I worked for HP but now I'm retired!

Message on my C5580 "power off, then power on" none of HP's solutions work

Message on my C5580 "power off, then power on" none of HP's solutions work

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Trouble shooting blinking lights on an HP photosmart c5580

My photosmart c558 has the following lights blinking. 1) Print photos 2) Red eye removal, 3) power button and 4) orange light by the + button.
I have a message of turn power off/on again. I have done so. Message comes back as do the blinking lights. System sometimes prints/sometimes does not.
Can anyone help?

I have an HP C5580 and it is doing the same thing. Screen says " turn off and on again" and lights: red eye removal, power blinks. I have unplugged to reset and continues to malfunction

HP Photsmart C5580

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