HP PSC 1210xi all-in-one

Hello, I've been trying to get the HP PSC 1210xi All-in-One running as I won't be able to use my current scanner soon.
However, it fails to run due to missing drivers. I'm running Windows 8.1 (64bit), which causes me some concern to the compatibility. I've tried several solutions - the HP installer tool does not support the PSC 1000 series, downloaded drivers seem to not work or are unable to run; "this cannot be run as without administrative privileges", even whilst I am logged onto the only account on this computer. The farthest I seem to have gotten was to run the driver .exe in compatibility mode for Windows XP (64bit), but this results in the above error, and also seemingly requires the installation disc, which I am currently missing.
Unfortunately, buying a new scanner is not an option for me right now, and I need a functioning one to work. I would be extremely grateful for any input you are able to provide, or even the possibility of being shipper a new disc.

Hi Ryog,
Unfortunately there is no CD or drivers to download from the site for Windows 8.1. The only drivers are the preinstalled Windows drivers and the Windows Update drivers.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Make sure the USB cable is connected directly to the computer. The USB cable shouldn't be longer then 6 feet.
If you are still having issues then try another USB port on the computer. Try another USB cable.
Is the USB port on the computer 2.0 or 3.0? I would recommend using the 2.0 port and cable. USB 3.0 are supposed to be backwards compatible.
Follow the steps in this document to get to the device manager to check to see if the printer is showing that it was detected by the USB cable.
How do I get into Windows Device Manager?
In the list click under Universal Serial Bus controllers, look for USB printing support or other devices, unknown device (make sure any other printers are turned off or disconnected) right click and update the driver.
If this is a Laptop then check the power management settings.
Access the device manager. Windows 8-How do I access the Device Manager.
Select universal serial bus controllers from the list, for each USB root hub, right click and left click on properties, for power management remove the check mark for "Allow the computer to turn off this device to save power". It allows computer to limit or turn off power for this device.
If this is a Desktop then try the USB ports on the back of the tower. The front ports are used mainly for keyboard or mouse.
If you need further assistance, just let me know.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Tried unplugging it and waiting, then plugging it back in. Didn't get things running.
I read a post where it was suggested to delete items from spool file and I tried it. Tried printing again afterwards and it still won't print.
This printer is set as the default printer. I no longer have anything (cds, instructions, etc.) that came with it. The ink is brand new and printer is not paper jammed or showing any signs of Error.
It just never prints what's in the queue. Thank you for your help.
This question was solved.
View Solution.

OK got it working by trying the print spool cancel and restart method ONE MORE TIME. Not sure if I just didn't do it correctly the first time, or if printer goblin left to go bother someone else. Thanks though.

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Hello,
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Hello ,
I have HP PSC 1210 All in one printer but i am using windows 7 system.how can i find
'HP Officejet and PSC Full Feature Software'
compatible for windows 7, in hp.com i sould find the above software for windows xp but for windows xp its not working, my printer physical keys are not working so i need software to do everyything from print to scan, copy etc from my windows 7 laptop itself. pls help with sofware for windows 7

Hi,
There is not a full feature software Win 7 download available for the HP PSC 1210. The following document includes instructions on how to install the in-OS Win 7 driver with instructions on how to scan:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01796879&cc=us&dlc=en&lc=en&os=4062&product=907...=
I work for HP.

How can I fix a check paper error on the HP psc 1210 all in one printer?

Product name/number: HP PSC 1210 all-in-one
OS: Windows 7
Error Msg: Check Paper light flashes
I have verified there are no paper jams, paper is loaded, print cartridges move freely and rollers are clean. Is there a a paper out switch that can fail?

Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP PSC 2410 All-In-One - use in Windows 7 64-bit environment

Hi,
I have had this HP PSC 2410 All-In-One printer for some years now and it has worked pretty flawlessly in a Windows XP Pro SP3 environment for that time.
Some months ago, I purchased a new computer system and went to the Windows 7 64-bit OS (not interersted in Windows 8 at all) and whilst I have installed the printer successfully and it works, the software suite that came with the printer on the CD will not install for this environment and therefore I no longer have access to the various Maintenance Options that were available under the Windows XP Pro OS, such as the cleaning and Fax options.
Searching for something for the Windows 7 64-bit OS threw up two options - the driver update and the utilities tool wizard. After going down the driver update route, no software suite was available and in fact the update stated that the driver was installed by Windows 7 automatically. That seems to be the case as the printer works fine in print mode, scan mode (from the desktop menu) and it detects SD cards through the slots.
However, there is no software to allow me to fax or clean or do any of the other options available under the HP Suite that came on the CD.
Going down the Utility route got me downloading a file - HPPIW.EXE - that would look at my current printer installation and check with HP for any updates. After many attempts, the utility simply CANNOT find my printer even though it is installed, works properly and even windows sees it! No amount of recycling the ON/OFF button or rebooting the computer allows this utility to detect the printer at all. It is installed via USB on the Windows 7 64-bit Family PC and windows updates are always fully updated.
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However, until I do that, is there any of the Software Suite available that would work in the Windows 7 environment that would allow me to use the various functions such as Fax and cleaning that were available under the old XP environment and obtained via the CD? Was the Suite of software ever updated for Windows 7?
Thank you,
Lee James
West Sussex UK
This question was solved.
View Solution.

Hi BAW9DV,
I hate to hear you are having issues. While there will not is not a specific software utility that will complete the tasks desired, maintenance can be completed from the front panel of the unit. Windows also has an application for faxing from the computer as well that may work with this device. Please see the information below that may enable the functions desired.
Faxing:
1. Use Windows Fax and Scan
   A. Type Windows Fax and Scan into search box
   B. Configure fax machine for use. Click Here to view Microsoft documentation for use. Note: This is a 3rd party website. HP and I are not responsible for content of this site.
   C. Select New Fax
Maintenance tasks from front panel:
Running the Clean Print Cartridges Utility Click Here
Printing setf-test page Click Here
Evaluate test page Click Here
Align the Cartridges: Press setup-Press 5, then press 2
If you the work around options are not acceptable the 8600 model would most certainly meet your needs when compared with this unit. However I encourage you to contact HP to see what upgrade options are available for this unit. It will most likely be another Photosmart model/type unit, but in many cases upgrades are offered at a discounted rate to our valued out of warranty customers. Global contact information can be accessed Here.
P.S. If you upgrade through technical support, be sure to ask about carepacks. Extended warranties may also be available at a discounted rate for upgrading.
Hope this helps!
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

Paper Jam for HP PSC 1610 All-in-One Printer

Paper Jam for HP PSC 1610 All-in-One Printer:
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Hi there nobster,
This article should cover the blinking light. However, I suspect the printer requires servicing.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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I have installed a hp psc 1315 all in one printer on my new Mac OS X version 10.9.5.
While I can print without any problems, I don't have access to scan a document from the printer to my computer.
Can anyone help with this?
Thank you.

Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP psc 1210 all-in-one printer and Mac OS 10.9 (Mavericks)

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Hello,
Here is a link to a support document on hp.com on how to install on OS X Mavericks.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&tmp_track_link=ot_faqs/top_issues/en_u...
Let me know if this was usefull by clicking on the Kudos button.
I work for HP.
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the KUDOS STAR on the left to say “Thanks” for helping!

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Have you installed the v10.9 Mavericks compatible driver yet >> Software & driver downloads HP PSC 1350 All-in-One Printer | HP® Support
After you download the driver, open System Preferences > Printer & Scanners > Print
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HP PSC 1210 All-in-One Printer -- need Software (scanner directory), for windows 7 (64) bit

hi,
I am kind of done with this Printer ! lost hope in customer care and support hit with HP ! from Past 10 days searching a software to scan few doc from my printer 1210 (HP PSC 1210 All-in-One Printer) but i dint find.... i got one from some source (166 Mb) file, but to my surprise its not compatable with Windows 7. i am totally depressed now.... Please help me to find software for this (scanner document) I have lost the CD lont time back can i download This some where?

Hi there,
I understand you're looking for drivers for your PSC 1210 on Windows 7. I will certainly do my best to guide you in this issue.
At this time there are no HP drivers available for this printer for Windows 7. You can still use the printer with Windows 7, you will just have to use the drivers available within Windows 7. That document will walk you through what you need to do in order to get printing again, and will also show you how to scan with this Windows driver.
Hope this helps, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Scanning in win 8.1 for HP psc 2355 all-in-one

I can't get my HP psc 2355v all-in-one to scan. The printer tells me to install HP software for this feature when I try to start scan from the printer. I have installed the drivers multiple times and cannot find a way to execute the scan from my computer.

Welcome to the HP Community @bleubeck ,
I read about how you are having troubles with scanning to your Windows 8.1 system from your PSC 2355 printer, and I wanted to reach out. There are no drivers or software available to install with this specific printer model on Windows 8.1, as the model is older and OS is newer. I would think that your best bet would be to try running the Print and Scan Doctor to see if the diagnostic tool can detect the printer and scan. If this does not work, you can also try scanning from Microsoft Paint as a work around option.
If all else fails, you can contact HP directly and discuss your printer options to upgrade to a new printer compatible with Windows 8.1.
Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Good luck, and thanks for visiting the HP Forums!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hi, after a few days of setting up my PSC 1410 All In One Printer, which is hooked up to a Compaq Presario V3000 running on Windows XP SP3 with AMD Turion 64x2 processor; and shared print to a Sony Vaio VGN FW33G, and a Mac Pro running on Snow Leopard OS X 10.6
Just yesterday, my printer was jammed with a "Remote Downlevel Document" which I can't remove after using these methods I've researched:
1. "Right Click and Cancel" x [indefinite] times
2. "Right Click and Refresh" x [indefinite] times
3. "Restart" x [indefinite] times
4. "Restart" with printer hooked on/off to the USB x [indefinite] times + [indefinite] combinations of whichever comes first
5. "Unhook USB and Click Start>Run "net stop spooler" and Rehook USB and Click Start>Run "net start spooler" x [indefinite] times
6. Did virus scan for suspicious virus using Anti Vir
7. And in between, combinations of the above x [indefinite] times
8. Search on the internet which obviously there's no real solution
Please help.
Regards,
Bobby

Am (attempting) to print direct from my MacBook - admittedly I did not install any printer drivers during the Leopard (clean) install and am a bit confused as to whether I'm now using the right one, but from what I can gather from the threads like this now littering this forum it wouldn't have made much of a difference. I had infact presumed my problem was just that - that I hadn't the right driver.
Like I hinted at previous; I can reconnect the HP to my old G4 running Tiger and print with no trouble whatsoever.
Trying to print from Leopard brings up the print dialog, and subsequent utility as it should but then nothing - as if the MacBook's not talking with the HP (though it happily recognises it as being there and what model it is etc.).
I have not yet attempted to print over the network, mainly because I couldn't succeed as is. Or tried to scan as it happens (I hardly ever use the built in scanner as I have a better one and the PSC is my backup - I scan a lot in my job).

HP PSC 1210xi all-in-one

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