HP PSC 1315 All in one printing problem

My printer only prints text in red in the body. It will print black along the top and bottom of the paper. It also prints in black when I copy something. I put in new fresh cartridges. What can I do?

What program are you printing from? It would appear your are printing in graphics mode (rather then black text) and that your printer is running out of cyan ink.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Hp psc 1315 all-in-one printer

I have installed a hp psc 1315 all in one printer on my new Mac OS X version 10.9.5.
While I can print without any problems, I don't have access to scan a document from the printer to my computer.
Can anyone help with this?
Thank you.

Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
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Psc 1315 all-in-one printer will not feed paper. There is no paper jam.

psc 1315 all-in-one printer has stopped feeding paper. There is no paper jam.

hi there sorry to learn that you are having this issue.
Are you still facing this issue? If you are I will do my best to help you.
Have you upgraded the firmware of your printer lately; you can get the latest firmware in the main support page for your printer
This is the main support page for your printer, GO HERE Go to software and drivers download and select your operating system. You should also upgrade the firmware of the printer.
If you are not experiencing this issue any longer, May you let me know, your time and courtesy,
will be deeply appreciated.
Regards;
RobertoR
remember ==▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

I have psc 1315 all-in-one printer. i use windows 64 bit. i can not print any picture on a web site

i am looking forward to hearing from you

Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp-psc 1317 all-in-one printing problems

I have a hp psc 1317 printer scanner. It is connected to my laptop running Windows Vista. Recently the print quality diminished until now when I print a document it sounds like printing is happening but there is no mark on the paper whatsoever.
Today I downloaded and installed the HP Solution Centre software. My ink levels are pretty full and when I attempt a test document the software doesn't seem to think there is a problem although still nothing is printing on the paper.
I am completely confsued as to what is causing this problem. The only thing I can think might be connected to the problem is that in the printer window of the control panel two printers are showing: hp psc 1310 and hp psc 1310 (copy 1). I'm not sure why the printer has been listed twice but I have chosen each printer in turn and attempted to print a document. When the 'original' printer is selected nothing is printed at all but if I select the 'copy' printer it goes through the process described above.
There is obviously not a problem with ink levels and the printer and computer are communicating but something somewhere is going wrong and I'd love someone's help if at all possible.
Thanks so much
Chris

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP PSC 1410 All-In-One printer problem!

I have a PSC 1410 for a while now and I reinstalled Windows 7 recently and now the printer's not detected but I can scan documents. What could be the problem? It was working fine before I reinstalled Windows 7 and I've obviously installed the drivers.

Click here for troubleshooting tips for blinking lights on the PSC 1400 series printers.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP PSC 1315 All-in-One - Printing ALL Documents in Faded Pink

I am not sure how old this printer is and it has never been fantastic, but it would at least work. I returned from winter break after about 3 or 4 weeks and the printer was printing in faint purple/pink. I thought this had to do with an empty ink cartridge so I bought a new 27 by hp and it didn't resolve anything. I have looked for solutions online, but to no avail. Also, my printer does not have the "clean print cartridges" function that many websites suggest. I tried downloading the drivers and software for this printer and it told me that the install program didn't have access to the registry, don't know why. I just want to be able to print my word documents in black again. Please, any help will be appreciated.

What program are you printing from? It would appear your are printing in graphics mode (rather then black text) and that your printer is running out of cyan ink.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Psc 1310 all-in-one printer problem

Every so often my psc1310 printer goes into "Deleting..." when it is instructed to erase a message. Disconnecting, closing and reopening the computer, etc., does no good. It usually requires uninstalling and reinstalling the printer program to get rid of the problem.
Is there a more convenient way of solving it?

Hi,
Check the link below:
Scanning with HP Director Software in Windows XP
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Trying to download printer driver from my cd, HP psc 1315 all in one printer scanner copier

I have the original cd to install the printer driver, it comes back saying it failed because I am not the administrator. I have check my settings and i have checked that anyone can do that?

Apparently it now works OK with Leopard ... install the driver and restart the printer.
http://discussions.apple.com/thread.jspa?threadID=1757715&tstart=0

Psc 1315 all-in-one.missing text when using scanning window

hello everyone, i am new to all this forum stuff...i have a psc hp 1315 all-in-one printer..it works fine when i print a document THROUGH my pc, as the computer automatically aligns the page...but when i place a document on the viewing window under the lid, and push the relevant button/s ON the printer,manually, it comes out with about an inch of the text at the bottom, missing, and about the same vertically down the right side....
i have tried the troubleshooting/help pages, on the hp website,+ the printers user manual, but no joy...i am no expert on printers so i don't want to do anything major,until i have sought proper advice....i hope i have been specific enough
heres hoping that there are some out there who can help.
have a nice day
mr nice guy

What program are you printing from? It would appear your are printing in graphics mode (rather then black text) and that your printer is running out of cyan ink.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Installing HP PSC 1350 all-in-one printer/scanner

In the past, I could usually solve the "Offline" or "Not Connected" problems by unplugging my printer for a few minutes, but that no longer works. So, I decided to buy another one. However, just before clicking on the BUY button on Amazon, I decided to try to fix the problem one more time. Part of the "fix" was deleting my printer from the computer and then reinstalling it. This is where I'm now stuck. I deleted it, but I can't reinstall it. I get to the ADD window, but everything is grayed out. So, how do I install my printer? I might add that the HP instructions that I was following (OSX v. 10.9 Mavericks- Installing and using the printer on a Mac) are what got me this far.

Have you installed the v10.9 Mavericks compatible driver yet >> Software & driver downloads HP PSC 1350 All-in-One Printer | HP® Support
After you download the driver, open System Preferences > Printer & Scanners > Print
Delete the current printer by selecting it then click - (minus)
Then click + to add the printer back in.
That should load the driver for you.

HP PSC 2355 all-in-one printer cuts off bottoms of letters

My HP PSC 2355 All-In-One Printer cuts off the bottoms of letters. Photos are fine. 3rd HP black cartrige, got worse today.
On a Mac, 10.9.3.

Hi @timed
I would like to help you with your 2355 printer. A printer reset can initiate an alignment. Please use the following document to troubleshoot the issue, and let me know the outcome of your efforts; Troubleshooting Print Quality Problems with the Diagnostic Page.
If the issue remains unresolved after following all of the steps in the link above, I recommend contacting HP.
Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. HP will, at HP's option, either replace products under warranty that prove to be defective or refund the purchase price.
They could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP PSC 1310 All-in-One Printer

Hi
I need to download the the full set of drivers & software so i can install them on a friends computer who does not have a internet connection yet and will not for a while yet..
the only ones i can see need to connect to the internet to download the drivers..
Printer = HP PSC 1310 All-in-One Printer
Operation system = Windows 8.1 x64
PS: Why do printer companies make it so difficult to download the full set of drivers\software when people have spent good money buying there printers.... i get asked this question a lot but people....
thanks
We all make mistakes said the Dalek climbing off the Dustbin.

Hello,
Full feature driver is available for download for this model. Please select the OS from the drop down list first and then select next to download the driver.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3745...
I work for HP but my posts and replies are my own.
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PSC 1510 All in one printer - won't print even black and white when colour cartridge not recognised

My PSC 1510 All in one printer is flashing the "check printer cartrige icon" and both "Black" and "Colour" icons at the bottom left of the printer.
It won't print at all, even when I select grayscale (black and white). The help pages tell me that if I remove the colour cartridge the printer will switch to backup mode and I'll still be able to print in black and white (though not copy or scan). But this is not the case, and I can find no way of switching manually to backup mode. The help pages have no useful explanation of backup mode. I've also tried cleaning the cartridge (which I'm pretty sure isn't empty) but that makes no difference.
Can anyone help? I'd be very grateful.

gabri21 wrote: I have a very similar problem with my PSC1510 but only the colour cartridge light is blinking. I am also unable to find any useful information to set up printing in back up mode. Can anyone assist in resolving this problem for us?
With only one cartridge light blinking I would suspect the cartridge, they do rarely fail (much more often for reman cartridges, see here). Clean the cartridge contascts as shown here. If that fails and the cartridge is an original HP then check the warranty date as shown here. If the cartridge is in warranty return it to your dealer for a warranty replacement.
The printer will automatically switch to backup mode if the black (or color in some printers) cartridge is removed. I do not know if this works with the PSC 1510, some all-in-on devices insist on having both cartridges present.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Windows RT and HP PSC 1510 All-in-One printer connection

Hi, I have a Windows 8.1 RT tablet (Microsoft Surface 2) and a wired HP PSC 1510 All-in-One printer. Now when I plug in the printer via the USB, there is no driver that can be found to make this printer work with my device. Anyone have this problem or any solutions? I've tried looking at HP support and nothing there has been helpful.
Let me add that on the Microsoft Surface, you cannot run .EXE files which are the file types of the HP drivers.
Thanks ahead
This question was solved.
View Solution.

Hi,
I afraid the printer is not supported on Windows RT, as you may find listed within the following support document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03168175&tmp_task=prodinfoCategory&cc=us&dlc=en...
Regards,
Shlomi
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HP PSC 1315 All in one printing problem

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