HP PSC 2355 all-in-one printer cuts off bottoms of letters

My HP PSC 2355 All-In-One Printer cuts off the bottoms of letters. Photos are fine. 3rd HP black cartrige, got worse today.
On a Mac, 10.9.3.

Hi @timed
I would like to help you with your 2355 printer. A printer reset can initiate an alignment. Please use the following document to troubleshoot the issue, and let me know the outcome of your efforts; Troubleshooting Print Quality Problems with the Diagnostic Page.
If the issue remains unresolved after following all of the steps in the link above, I recommend contacting HP.
Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. HP will, at HP's option, either replace products under warranty that prove to be defective or refund the purchase price.
They could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Hi there,
Double check the content in this article. If you have been through all these steps the product may need to be serviced. If not give the steps a shot and let us know if it helps.
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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Make sure to follow all steps here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00212225&cc=au&dlc=en&lc=en&product=422000&tmp_...
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
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Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
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Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
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hi there sorry to learn that you are having this issue.
Are you still facing this issue? If you are I will do my best to help you.
Have you upgraded the firmware of your printer lately; you can get the latest firmware in the main support page for your printer
This is the main support page for your printer, GO HERE Go to software and drivers download and select your operating system. You should also upgrade the firmware of the printer.
If you are not experiencing this issue any longer, May you let me know, your time and courtesy,
will be deeply appreciated.
Regards;
RobertoR
remember ==▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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Hello @anne0701 , and welcome to the HP Forums!
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Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Re HP psc 1350 all-in-one printer, it it possible to connect a usb wirless adapter into this printer, so that it effectively becomes a wireless printer? (dumb question? but thanks in advance anyway)
This question was solved.
View Solution.

You need a device called a wireless print server. Get one with a usb interface. Here is an example of one.
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Hi
I need to download the the full set of drivers & software so i can install them on a friends computer who does not have a internet connection yet and will not for a while yet..
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We all make mistakes said the Dalek climbing off the Dustbin.

Hello,
Full feature driver is available for download for this model. Please select the OS from the drop down list first and then select next to download the driver.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3745...
I work for HP but my posts and replies are my own.
Say Thanks by clicking the Kudos Star in the post that helped you.
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HP PSC 2355 all-in-one printer cuts off bottoms of letters

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