HP scanner software crash
I have a HP Scanjet 4850. Scanner software crashes as it reaches the final part of the scan. The scanner has become temperamental gradually since I bought it new one and a half years ago. Problems include software unable to intialize, the mouse becoming 'jittery' then freezing and the programme crashing. I have reset the scanner, uninstalled and reinstalled the software, checked cable connections and used a different computer USB port to no avail. Scanner software is Scan Pro 8.4. I have also ask for help in the HP scanner forum but no replies.
Grateful for any suggestions!
Helllo Clea Rees and anyone who can help,
HP support suggested I do an ordinary uninstall, repair permissions then download software from their site. This was unsuccessful. I then tried a manual uninstall, using instructions provided by HP, and re-installed with software from HP site. Again unsuccessful. Maybe try with software from CD?
Decided to check console and system logs after a scanner crash. Below are some system logs with repeats taken out:
May 20 10:21:31 Gigi-G5 crashdump[199]: HP Scanjet Manager crashed
May 20 10:21:32 Gigi-G5 crashdump[199]: crash report written to: /Users/gigi/Library/Logs/CrashReporter/HP Scanjet Manager.crash.log
May 20 10:21:36 Gigi-G5 kernel[0]: USBF: 82. 56 AppleUSBEHCI[0x1fe0800]::UIMCheckForTimeouts - Async USBCMD and USBSTS not synched ON (#20)
May 20 10:21:58 Gigi-G5 kernel[0]: USBF: 103.220 AppleUSBEHCI[0x1fe0800]::UIMCheckForTimeouts - Async USBCMD and USBSTS not synched ON (#41)
May 20 10:21:59 Gigi-G5 kernel[0]: USBF: 103.983 ControlTransaction: control packet 1 error 0xe0004057
May 20 10:21:59 Gigi-G5 kernel[0]: USBF: 104. 84 [0x2053400] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 2 of hub @ location: 0x4b000000)
The last report about "The IOUSBFamily is having trouble enumerating a USB device" - does this mean there is a USB problem? I have 'Googled' this report and a lot of people have this problem with various devices plugged in to the USB. I didn't find a report about scanners. Through lack of technical expertise I had difficulty understanding problem solving suggested, also wondered if these suggestions relevent to HP scanners.
Grateful for any suggestions
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C310 series scanner software unavailabl​e for Maverick
Since I upgraded my OS to Maverick the past spring, I haven't been able to use the HP scan application that came with the all-in-one printer. After waiting for so long, I checked it again this afternoon and thought that that should be updated after such a long period. However, the HP scan application just crashed and displayed a message that the old version didn't work with the current OS. Therefore I followed the instructions of "Installing Your HP Printer Driver and Software for Mac OS X" to uninstall the old version and add the printer to the list. While I'm able to print, but I still CANNOT scan.
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It's very frustrating at this point. Do I need to purchase another scanner at this point? If I do, I know I will NOT choose HP any more.
Thanks for the help!Hello @WantToScan,
I would like to assist you further with the scan issue you're experiencing on your Mac OS X 10.9 Operating System when trying to scan to your HP Photosmart Premium e-All-in-One Printer. Now I understand by your prior post, that you have already ran through the standard troubleshooting steps to no avail. At this point I will be offering additional troubleshooting steps for you to run through to resolve this issue. Now, HP has not released a downloadable Full Feature Software and Driver for your printer since Mac OS X 10.8. There will not be a downloadable Full Feature Software and Driver download for Mac OS X 10.9, nor Mac OS X 10.10. However, the HP drivers are available for your HP Printer via the Apple Updates and you should still have full product functionality. With that being said, please run through the steps below to resolve your issue.
If using a USB Cable connection, please disconnect that cable now.
Step 1: Uninstall Drivers and Software:
In order for us to have a nice clean slate to work with, I am going to start by having you Reset the Print System on your Mac and uninstall every trace of your HP printer from your computer.
First, please click here and run through the steps provided on how to Reset the Print System. When the page opens just run the steps for 'Resetting the printing system in OS X Lion' as they are the same for Mac OS X 10.9. Resetting the Print System will remove every printer from your Mac computer. However, it does not uninstall the printers. Therefore, should you use other printers on your Mac simply ensure that they are plugged in with a USB Cable or Network connected and (+) Add them back in. Do not add your HP Photosmart back in at this time.
Once the Reset is complete, please click here to run through the uninstall steps. When the page opens, select the dropdown for 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9'. Next, click on Method two. Run through the steps to complete the uninstall of your device. Once the uninstall is complete, please proceed to the next step.
Step 2: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 3: Check for Apple Updates:
If using a USB Cable connection, please connect that cable now. If your device is Networked, ensure your printer is ON.
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 4: Add your Printer:
1. Click the Apple menu, and then click System Preferences.
2. Click Print & Scan, check if the name of your printer displays in the Printers list.
3. Do the following, depending on if the printer is listed or not:
If your printer is listed, remove and re-add the printer to confirm communication with the Mac. Click the name of your printer, click the minus sign (), and then delete the printer. Once the printer is removed, click the plus sign (), click Add Printer or Scanner, click the name of your printer
If your printer is not listed, click the plus sign (), click Add Printer or Scanner, click the name of your printer
4. Click the Use or Print Using box, and then select the name of your printer in the pop-up menu. Ensure that you select the appropriate Photosmart driver and not the AirPrint driver as the AirPrint driver is just a generic print driver.
5. Click Add to add the printer to the list.
6. Close Print & Scan
Now, please try to print and scan again to verify if your issue is resolved.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping! -
HP 7400c scanner software only works on initial admin account
I have G4 desktop on which I am setting up individual accounts to use an HP 7400c scanner. Now, the very first admin account I used to set the machine up and from which I created all accounts works perfectly with the HP provided scanner software drivers and programmes (HP Precision Scan Pro 3.3). However, when I log in as one of the other users (regardless of whether I have made that user an "admin" or not), the scanning programme crashes.
This seems like some kind of permissions problem, and while I have played around with changing permissions and so on, the same thing keeps occurring. I also tried installing the HP scanner software in a local user's application folder -- but the HP disc won't allow this: one can only proceed with installation of software by entering an admin user name and pwd, and the disc seems only willing to install the application in the main top level Applications folder.
Any suggestions and help would be greatly appreciated.
Thanks
Shankar
G5 Desktop, G4 Desktop, G3 Ti PB Mac OS X (10.4.6)I retract my question. It wasn't a permissions problem after all.
Not surprisingly, the problem turned out to be
the HP software which set up a Scanjet manager as a login application on those sub-accounts, leading the actual Precision Scan application to crash. Removing that from the login items in the Accounts preference pane solved the problem. Now, I simply have to figure out how to make the machine scan when I want it to do an OCR!
Shankar -
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Nice bit of trouble-shooting. Thanks for sharing the final solution.
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How do I REINSTALL LaserJet 200 Scanner software to a DIFFERENT drive?
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I read your post, which indicates that you are unable to install the printer software back onto the C drive.
I can help you with this.
Run the Microsoft Fix It Tool to see if it will fully uninstall the old software. Since some of the install is defaulting to the D drive, most likely because the original files are still in the registry.
If you are using Windows 7 or lower. Fix problems that programs cannot be installed or uninstalled.
If you are using Windows 8, run the troubleshooting built into the operating system.
You can run a checkdsk on the computer. Using Check Disk.
Here is a document for uses disk management. Disk Management.
You might have to manually go into the registry and take out the HP software.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Hope this helps resolve your issue.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
I am having trouble setting up the wireless connection on a hp deskjet 3520. I upgraded to os x.10.9 recently. I have updated to the most recent HP software update which is version 2.16.1. However, according to the os x: printer and scanner software listed at http://support.apple.com/kb/HT3669 it should be version 4.2.4. How do I get the correct version so I can get the printer set up for wireless??
I am having trouble setting up the wireless connection on a hp deskjet 3520. I upgraded to os x.10.9 recently. I have updated to the most recent HP software update which is version 2.16.1. However, according to the os x: printer and scanner software listed at http://support.apple.com/kb/HT3669 it should be version 4.2.4. How do I get the correct version so I can get the printer set up for wireless??
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To whomever is helpful,
My 24" iMac, early 2008 model has been experiencing problems that have gotten progressively worse over the past three months. The iMac began to heat up more than usual, and it's gotten hotter progressively over that course. The iMac is almost unusable after thirty minutes unless the screen brightness is turned down as low as possible. Software crashes, everything from advanced programs such as the Adobe suite, and the Chrome web browser which is not supposed to tax the memory very much, if at all. I have 4 gigs of RAM installed, and I believe the issue is heat related. As a sidenote, if the iMac gets hot enough, there is screen burn when moving application windows, and they disappear only after 10 minutes in sleep mode.
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If your Mac is still under warranty (sounds like it might be) I'd suggest the following.
Call Apple, and politely request they send a warranty tech to your location to address the issue.
Ask that the tech come prepared to replace your Mac if they are unable to fix it.
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My iPhone software crashed and I had to get a new phone. I had a lot of song purchases on my phone from iTunes. I authorized this computer with my iTunes but I am unable to recover my songs that were on my phone. How am I able to get those songs back?
PaulaMS wrote:
My iPhone software crashed ... I am unable to recover my songs that were on my phone. How am I able to get those songs back?
Download Past Purchases > http://support.apple.com/kb/HT2519
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Process: Sphere [94287]
Path: /Applications/Sphere.app/Contents/MacOS/Sphere
Identifier: com.yourcompany.Sphere
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [244]
Interval Since Last Report: 371 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 25 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2014-02-11 09:53:05.896 -0700
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 9ACAC95B-DACE-48A7-BA12-8644258A670B
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002c
Crashed Thread: 0
Thread 0 Crashed:
0 com.yourcompany.Sphere 0x0009e93f FrameMovieExporter::stop(QString&) + 79
1 com.yourcompany.Sphere 0x000a2e06 -[RecordingController stopRecording] + 118
2 com.yourcompany.Sphere 0x0009c217 RecordingImpl::doStopRecording(QString*) + 39
3 com.yourcompany.Sphere 0x0009b33d RecordingImpl::doStopRecording(QList<QString>&) + 77
4 com.yourcompany.Sphere 0x00095163 RecordingCommonImpl::stopRecording(QList<QString>&) + 67
5 com.yourcompany.Sphere 0x0011a7a8 Sphere::stopRecord() + 136
6 com.yourcompany.Sphere 0x0010d37e ToolsPanel::startStopRecording(bool) + 78
7 com.yourcompany.Sphere 0x00134bad ToolsPanel::qt_metacall(QMetaObject::Call, int, void**) + 541
8 QtCore 0x00902b51 QMetaObject::activate(QObject*, QMetaObject const*, int, void**) + 673
9 QtGui 0x02f172c4 QAbstractButton::clicked(bool) + 68
10 QtGui 0x02c3329a QAbstractButton::mousePressEvent(QMouseEvent*) + 186
11 QtGui 0x02c34366 QAbstractButton::keyPressEvent(QKeyEvent*) + 726
12 QtGui 0x02c345b5 QAbstractButton::mouseReleaseEvent(QMouseEvent*) + 117
13 QtGui 0x02d0866c QToolButton::mouseReleaseEvent(QMouseEvent*) + 28
14 QtGui 0x028e2a65 QWidget::event(QEvent*) + 2565
15 QtGui 0x02c335bd QAbstractButton::event(QEvent*) + 45
16 QtGui 0x02d0a6f0 QToolButton::event(QEvent*) + 64
17 QtGui 0x028872ec QApplicationPrivate::notify_helper(QObject*, QEvent*) + 188
18 QtGui 0x0288efbd QApplication::notify(QObject*, QEvent*) + 7789
19 QtCore 0x008fc33c QCoreApplication::notifyInternal(QObject*, QEvent*) + 108
20 QtGui 0x0288741c QApplication::activeModalWidget() + 156
21 QtGui 0x0283b043 QMacCocoaAutoReleasePool::QMacCocoaAutoReleasePool() + 19427
22 QtGui 0x0282adff QMacInputContext::reset() + 4063
23 com.apple.AppKit 0x91dadb95 -[NSWindow sendEvent:] + 5539
24 QtGui 0x02831cdb QMacInputContext::reset() + 32443
25 com.apple.AppKit 0x91d7a6a5 -[NSApplication sendEvent:] + 2939
26 QtGui 0x028353dd QMacInputContext::reset() + 46525
27 com.apple.AppKit 0x91cd7fe7 -[NSApplication run] + 867
28 QtGui 0x0283f471 QDesktopWidget::resizeEvent(QResizeEvent*) + 12513
29 QtCore 0x009ebb61 QEventLoop::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 65
30 QtCore 0x009ebeaa QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 170
31 QtCore 0x009ed526 QCoreApplication::exec() + 182
32 com.yourcompany.Sphere 0x001229e1 main + 897
33 com.yourcompany.Sphere 0x0000bd09 _start + 208
34 com.yourcompany.Sphere 0x0000bc38 start + 40
Thread 1:
0 libSystem.B.dylib 0x9094460a select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x90926055 _pthread_start + 321
2 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x908fc34e __semwait_signal + 10
1 libSystem.B.dylib 0x90926ccd pthread_cond_wait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x95d73b32 glvmDoWork + 162
3 libSystem.B.dylib 0x90926055 _pthread_start + 321
4 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x908f5166 mach_msg_trap + 10
1 libSystem.B.dylib 0x908fc95c mach_msg + 72
2 com.apple.CoreFoundation 0x93563e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93564aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x900ea3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x90168b4d -[NSRunLoop(NSRunLoop) runUntilDate:] + 93
6 com.AVerMedia.AVerVDig 0x170584b9 -[AVDocCamControlTCPServer socketThread] + 271
7 com.apple.AppKit 0x92035123 +[NSApplication _startDrawingThread:] + 77
8 com.apple.Foundation 0x900b5dfd -[NSThread main] + 45
9 com.apple.Foundation 0x900b59a4 __NSThread__main__ + 308
10 libSystem.B.dylib 0x90926055 _pthread_start + 321
11 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x908f5166 mach_msg_trap + 10
1 libSystem.B.dylib 0x908fc95c mach_msg + 72
2 com.apple.CoreFoundation 0x93563e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93564b04 CFRunLoopRun + 84
4 ...le.QuickTimeUSBVDCDigitizer 0x181ca084 0x181c9000 + 4228
5 libSystem.B.dylib 0x90926055 _pthread_start + 321
6 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x908f5166 mach_msg_trap + 10
1 libSystem.B.dylib 0x908fc95c mach_msg + 72
2 com.apple.CoreFoundation 0x93563e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93564b04 CFRunLoopRun + 84
4 ...le.QuickTimeUSBVDCDigitizer 0x181ca084 0x181c9000 + 4228
5 libSystem.B.dylib 0x90926055 _pthread_start + 321
6 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x909258c6 kevent + 10
1 QtCore 0x009306e6 QThread::setPriority(QThread::Priority) + 454
2 libSystem.B.dylib 0x90926055 _pthread_start + 321
3 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x908f5166 mach_msg_trap + 10
1 libSystem.B.dylib 0x908fc95c mach_msg + 72
2 com.apple.CoreFoundation 0x93563e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93564aa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x95a695f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x95a69480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x90926055 _pthread_start + 321
7 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x908f5166 mach_msg_trap + 10
1 libSystem.B.dylib 0x908fc95c mach_msg + 72
2 com.apple.CoreFoundation 0x93563e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93564aa8 CFRunLoopRunInMode + 88
4 com.apple.CoreMediaIOServices 0x93278a74 MIO::DAL::RunLoop::OwnThread(void*) + 160
5 com.apple.CoreMediaIOServices 0x9327ac46 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x90926055 _pthread_start + 321
7 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x908fc34e __semwait_signal + 10
1 libSystem.B.dylib 0x90926ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.ColorSync 0x937863c8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x93798d4e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x90926055 _pthread_start + 321
5 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x908f5166 mach_msg_trap + 10
1 libSystem.B.dylib 0x908fc95c mach_msg + 72
2 com.apple.CoreFoundation 0x93563e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93564aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x900ea3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x90168b4d -[NSRunLoop(NSRunLoop) runUntilDate:] + 93
6 com.AVerMedia.AVerVDig 0x17053914 -[AVUSBDeviceCYBulk2 threadEntry:] + 466
7 com.apple.AppKit 0x92035123 +[NSApplication _startDrawingThread:] + 77
8 com.apple.Foundation 0x900b5dfd -[NSThread main] + 45
9 com.apple.Foundation 0x900b59a4 __NSThread__main__ + 308
10 libSystem.B.dylib 0x90926055 _pthread_start + 321
11 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x9092c2da select$DARWIN_EXTSN$NOCANCEL + 10
1 QtCore 0x00a0e9f7 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) + 87
2 QtCore 0x00a12c93 QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 435
3 QtCore 0x00a131cf QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 175
4 QtCore 0x009ebb61 QEventLoop::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 65
5 QtCore 0x009ebeaa QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 170
6 QtCore 0x0092f79d QThread::exec() + 157
7 libAVerMacDocCam.1.0.0.dylib 0x01054f2f IdleThread::run() + 127
8 QtCore 0x009306e6 QThread::setPriority(QThread::Priority) + 454
9 libSystem.B.dylib 0x90926055 _pthread_start + 321
10 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x908f51a2 semaphore_wait_trap + 10
1 ...ickTimeComponents.component 0x93e98c82 QTThreadWaitSignal + 100
2 ...ickTimeComponents.component 0x94aaf95c sgAudioProcessingThreadEntryPoint + 87
3 ...ickTimeComponents.component 0x93e9846b start_thread + 54
4 libSystem.B.dylib 0x90926055 _pthread_start + 321
5 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x908f51c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x909271af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x90928a33 pthread_cond_timedwait_relative_np + 47
3 com.apple.audio.CoreAudio 0x95a78bdf CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x95a7a79a CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x95a78f3f HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x95a78c43 HP_IOThread::ThreadEntry(HP_IOThread*) + 17
7 com.apple.audio.CoreAudio 0x95a69480 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x90926055 _pthread_start + 321
9 libSystem.B.dylib 0x90925f12 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0009e8fe ecx: 0x00000001 edx: 0x0107f000
edi: 0x186b8940 esi: 0x186b8940 ebp: 0xbfffe7c8 esp: 0xbfffe770
ss: 0x0000001f efl: 0x00210282 eip: 0x0009e93f cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000002c
Binary Images:
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0x93236000 - 0x93267ffb com.apple.quartzfilters 1.5.0 (1.5.0) <22581f8fe9dd2cb261f97a897407ec3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x93268000 - 0x932b3ff7 com.apple.CoreMediaIOServices 130.0 (935) <e7c6d794bbec49f9d1ee8261c3f9ff0e> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x932b4000 - 0x93438fef com.apple.MediaToolbox 0.484.2 (484.2) <32bf3254fafd942cf8f2c813960217fd> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x93439000 - 0x93439ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9343a000 - 0x934ebfff edu.mit.Kerberos 6.0.15 (6.0.15) <28005ea82ba82307f185c255c25bfdd3> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x934f1000 - 0x93624fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x93625000 - 0x93628fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93641000 - 0x93649fff com.apple.DiskArbitration 2.2.1 (2.2.1) <ba64dd6ada417b5e7be736957f380bca> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9364a000 - 0x93732ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93733000 - 0x93752ffa libJPEG.dylib ??? (???) <6d61215d5adfd74f75fed2e4db29a21c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x93753000 - 0x9381efef com.apple.ColorSync 4.5.4 (4.5.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9381f000 - 0x939aefe7 com.apple.CoreAUC 3.08.0 (3.08.0) <5382f0ce050d3edd8f5979b8a87557bf> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x939af000 - 0x939cdfff libresolv.9.dylib ??? (???) <0e26b308654f33fc94a0c010a50751f9> /usr/lib/libresolv.9.dylib
0x939ce000 - 0x939cfffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x939d0000 - 0x939d4fff libGIF.dylib ??? (???) <ade6d93abe118569a7a39d11f81eb9bf> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x939d5000 - 0x93a02feb libvDSP.dylib ??? (???) <f39d424bd56a0e75d5c7a2280a25cd76> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x93a03000 - 0x93a12ffe com.apple.DSObjCWrappers.Framework 1.3 (1.3) <a2f7a163a74c134f6f17d497423436fe> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x93a13000 - 0x93a1afff com.apple.agl 3.0.9 (AGL-3.0.9) <5a57ce58f8adb7825e1adb9f7cdea151> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x93a1b000 - 0x93a6afff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x93a6b000 - 0x93a6bffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93a6c000 - 0x93a6cfff com.apple.Carbon 136 (136) <98a5e3bc0c4fa44bbb09713bb88707fe> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x93a6d000 - 0x93a6dffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x93a6e000 - 0x93a79fe7 libCSync.A.dylib ??? (???) <f3228c803584320fde5e1bb9f04b4d44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x93a80000 - 0x93b61ff7 libxml2.2.dylib ??? (???) <f274ba384fb55203873f9c17569ef131> /usr/lib/libxml2.2.dylib
0x93bd0000 - 0x93c4fff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x93c56000 - 0x93cafff7 libGLU.dylib ??? (???) <64d010e31d7596bd8f9edc6e027d1d0c> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x93cb0000 - 0x93d3dff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x93e21000 - 0x93e2afff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93e2b000 - 0x94d2bfe6 com.apple.QuickTimeComponents.component 7.6.9 (1680.9) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x94d2c000 - 0x94d41ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x94d42000 - 0x94d83fe7 libRIP.A.dylib ??? (???) <cd04df9e8993c51312c8cbcfe2539914> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94f05000 - 0x94fb7ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x94ff5000 - 0x9500dfff com.apple.openscripting 1.2.8 (???) <a888b18c8527f71629702ed8dce9c877> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9500e000 - 0x95013fff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x95014000 - 0x9515dff7 com.apple.ImageIO.framework 2.0.9 (2.0.9) <717938c4837f88bbe8ec613d4d25bc52> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9515e000 - 0x951d0fff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x951d1000 - 0x95211fef com.apple.CoreMedia 0.484.2 (484.2) <81221976abdc19f30723c81c5669bbc9> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x95212000 - 0x958b2fff com.apple.CoreGraphics 1.409.8 (???) <25020feb388637ee860451c19b613c48> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x959d1000 - 0x95a4bff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <9ae833544b8249984c07544dbe6a97fa> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x95a4c000 - 0x95ac9feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x95aca000 - 0x95ae6ff3 com.apple.CoreVideo 1.6.1 (48.6) <186cb311c17ea8714e918273c86d3c13> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x95bdc000 - 0x95c1bfef libTIFF.dylib ??? (???) <2afd7f6079224311d67ab427e10bf61c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x95c39000 - 0x95c40ff7 libCGATS.A.dylib ??? (???) <8875cf11c0de0579423ac6b6ce80336d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x95c41000 - 0x95c41ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x95cc1000 - 0x95d4bff7 com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x95d4c000 - 0x9621dfbe libGLProgrammability.dylib ??? (???) <d5cb4e7997a873cd77523689e6749acd> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x9621e000 - 0x96258fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96259000 - 0x965f6fef com.apple.QuartzCore 1.5.8 (1.5.8) <18113e06d296230d63a63b58baf35f55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x965f7000 - 0x96604fe7 com.apple.opengl 1.5.10 (1.5.10) <e7d1198d869f45f09251f9697cbdd192> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96605000 - 0x96692ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x96693000 - 0x966a9fff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x966aa000 - 0x966b4feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x966b5000 - 0x966c1ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x966c2000 - 0x96700fff libGLImage.dylib ??? (???) <2e570958595e0c9c3a289158223b39ee> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x96701000 - 0x96853ff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x96a28000 - 0x96b08fff libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
0x9788c000 - 0x979d6feb com.apple.QTKit 7.6.9 (1680.9) <fe987e6adf235d5754399dcdae6e5a8e> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x97a19000 - 0x97ad4fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <9c640e79ad97f335730d8a49f6cb2032> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x97b49000 - 0x97b49ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x97b4a000 - 0x97b4affe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x97c3a000 - 0x97c62ff7 com.apple.shortcut 1.0.1 (1.0) <37e4b08cfaf9edb08b8682a06c4ec844> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x97c96000 - 0x97c96ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97ca4000 - 0x97d00ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x97d01000 - 0x97d5effb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x97d5f000 - 0x97d66fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x97d67000 - 0x97deeff7 libsqlite3.0.dylib ??? (???) <aaaf72c093e13f34b96e2688b95bdb4a> /usr/lib/libsqlite3.0.dylib
0x97def000 - 0x97defffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x97df0000 - 0x9811bff6 com.apple.QuickTime 7.6.9 (1680.9) <024f122335016a54f8e59ddb4c79901d> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibHi
Looks like it may be this:
http://support.apple.com/kb/TS3968
CCT -
Scanner software for lion os?
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