HP Support Assistant not installing updates

I downloaded my updates via the Support Assistant but when i see the history it shows that it is not yet completed installing. Many times I have postponed the restart by the Support Assistant. Here is how it shows me. Please Help Me out.
Viraj
dv7-6163us, windows 7 home premium 64-bit, 6 gb ram, i7 proccessor.
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Thank you for the information Ashish! When you try to install from here, what are your results? Please elaborate on how it doesn't work for you. Is it not installing, or does it install fine, just not work?
Thanks!
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Sorry you're having problems with your PC. Since you mention an update I'd recommend starting with a system restore (not recovery) that returns your system to a point in time when it was working properly.
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My response is my own and not HP's.
If this solves your issue please mark "Accept as Solution."
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HP Support Assistant not installing graphics updates

I am trying to update my graphics driver through the HP Support Assistant, as it tells me that there is an update to it. It goes through the process of downloading the update, but it doesn't instal. I have already tried uninstalling the support assistant with Microsoft Fixit and reinstalling. I even ran the assistant as Administrator to see if it was a permissions issue. Unfortunately the driver page for my computer (http://support.hp.com/us-en/product/HP-110-000-Desktop-PC-series/5359000/model/5365304/drivers) does not have the new one 10.18.10.3621Ap1/sp67247.
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Hello @Agrus,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your HP Support Assistant is not installing graphics updates on your desktop computer, and I would be happy to assist you in this matter!
To ensure your HP Support Assistant software is functioning correctly, I recommend re-installing the original software and hardware drivers that first came with your computer. This can be done by following the steps in this document on Using Recovery Manager to Restore Software and Drivers (Windows 8). To update the newly installed software, please follow this resource on Using HP Support Assistant (Windows 8).
I recommend returning your system back to a previous restore point. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 8).
Should the problem continue, I suggest performing a backup and recovery of your operating system. This can be done by following the steps in this resource on Backing Up Your Files (Windows 8), as well as Performing an HP system recovery (Windows 8). This should return your system back to factory defaults.
If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
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HP Support Assistant Not Finding Updates

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HP SUPPORT ASSISTANT IS DOWNLOADING UPDATES BUT NOT INSTALLING THEM

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Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
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Instrument I/O Assistant not installed correctly

I've been troubleshooting this problem for over 2 weeks now and every response to this question that has found success I have tried, but was unable to fix the problem.
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RxTx,
It looks like you might actually have too new of a version of VISA. Please see the following KnowlegdeBase article for more information about which version you require:
http://digital.ni.com/public.nsf/allkb/E7C93038169B6E7686257847004B8B9C
It looks like VISA 4.3 is the newest version you can have for your version of LabVIEW.
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Thanks,
Joel C
National Instruments

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Hp Support Assistant not work. Do not detect Product Name, Serial Number or Product Number. My notebook is TM2-1070us.

Uninstall HP support assistant from Control Panel. After uninstallation completes, make sure you restart the computer. Do not avoid restarting the computer at any cost.
Once restarted, download and install the updated HP support assistant from below link
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I am an HP employee!!

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I Run LV 8.6 and MAX 4.5 ( XP, SP3 , AMD64x2-6 GHz , 4 GB RAM, 3 TB HDD ).
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Martijn,
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Yes.
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They are
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HP Support assistant not refreshing/checking for updates

hi
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This question was solved.
View Solution.

Hello D7N07PA,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand your HP Support Assistant is not updating correctly. I would recommend that you uninstall the HP Support Assistant and download and install the newest version of the HP Support Assistant. This should resolve your issue of it not updating correctly.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

HP Support Assistant not downloading and installing

Hi, I got a brand new ZBook 15 G2 a few days ago, everything seems to work OK except for the HP software that came with it, which I find both ironic and frustrating. I've tried downloading the updates and installing on two occasions, no luck. Windows Updates work fine, along with my other software's updates, so it's not my connection or internet related. No matter what I do (selecting all, just one, restarting), I keep getting the below even after it seemed to have downloaded the updates:
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Is HP Support Assistant required, or can I uninstall it? At this stage it's not serving any purpose other than taking up space on my PC and annoying the hell out of me. I apologise for my negative tone, but I didn't expect to struggle with software coming from a reputable company like HP, especially after paying premium bucks for my ZBook.
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Hi Will,
You can either uninstall it completely from Control Panel & then reinstall to check if the problem was with the HP support assistant software version installed in your laptop:
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Visruth
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HP Support Assistant not working after update

Hello, I have had problems with HP Support Assistant ever since the latest update. Now, upon opening it, it says that has encountered a serious problem and must close. It does this every time I try to open it. How do I fix this? The computer is a TouchSmart 310-1125y running Windows 7 Home Premium.

Sorry you're having problems with your PC. Since you mention an update I'd recommend starting with a system restore (not recovery) that returns your system to a point in time when it was working properly.
Click HERE for how to perform a system restore if you need assistance. If HPSA works after the restore you can attempt to update it again. Hopefully the update will load and run correctly this time.
If a system restore and re-update do not successfully remedy the issue then you may want to uninstall and reinstall the HPSA. If you need assistance with that let us know here on the forum.
Thanks for being an HP customer!
My response is my own and not HP's.
If this solves your issue please mark "Accept as Solution."
Click on the white Kudos star to show your appreciation.

HP Support assistant not working after upgrading to Windows 8.1

Product Name: HP ProBook 450 G1 Notebook PC
Serial number: (Personal information removed)
Product number: G1Q53UT
HP SysInfo, HP Support Assistant, HP Trust Circles, HP Client Security - none of the HP products are working since the Windows 8.1 upgrade

Hi @parjinder82 ,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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