HP TouchPad Photo and Videos
I'm having trouble with my Photos and Videos app on my HP Touch pad. When I open the app I get lines that look like match sticks instead of my photos. I had this trouble once before and I had the Geek Squad over and they fixed it within a few minutes. Wish I had taken notes. Any help would be much appreciated! Bill
{Private Information Removed}
Hello WSemple, Welcome to the HP Support Community!
The first step in troubleshooting and electronic device is a restart. Have you tried this?
Power it off/on, or hold the power button and center buttons together for about 15 seconds or more until you see the HP logo. Release the button.
Check to see if the pictures show correctly.
I'm going to move your post to the webOS section (TouchPad) of the Forum.
WyreNut
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Similar Messages
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hi,
New to this, so go easy on me. I recently got my first iDevice - an iPhone 5. I've used it for a month now and I have to say I love it.
But, I gave it to my kid this morning to look at. It was locked, so I assumed it was safe. WRONG. 5 mins later, I returned to him and my lovely iPhone5 was at the setup /pick your language screen! Looks like he entered the password incorrectly too many times and wiped it.
Now - I thought it would be fairly easy to recover the data and the apps - but it turns out this is not the case. I was never prompted to install iTunes and sync the device - not in the manual, not on the device when setting it up - so how was I to know that that would be my backup. I checked iCloud at a suggestion of an IT pal - nothing there, despite knowing that I had a Photo stream enabled. I may have disabled it only recently, but not sure if I can manually turn it on again?
Anyway - is there a way to manually scan my device and grab my all important photos and videos?
Cheers for any suggestions!Hi Michela27,
Thanks for visiting Apple Support Communities.
If you have content on your iPhone that isn't on your computer, the best thing is to use the advice in this article to transfer it to your new computer before setting up sync:
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Cheers,
Jeremy -
i recently plugged my iphone4 into my laptop to sync, when i plugged it in, itunes told me that i needed to update my software, so i clicked up date and walked awayfrom my computer leaving it to do the rest, but by the time i came back to my laptop 2-3 hours later i had realized that it has run out of charge and because of it my phone had gone into retoration mode- and the only way to fix it was to press restore. what do i do? do i click restore or will that take my phone back to factory settings as i have a tonne of photos and videos etc that i have not backed up yet?
what should i do anny coments or ideas please let me know!The first step in the upgrade process is a backup.
Did iTunes not create a new backup when you first connected it?
You really should be syncing your device and copying pictures off of it on a regular basis.
Starting an upgrade without first syncing and copying the pictures off is not a bright idea.
At this point, you only option is to restore.
Also, in the future, ensure your laptop is plugged into external power before starting upgrades. -
I would like to set up my email on the apple tv as well as have my husband's email on there so we can view both sets of photos and videos - it is already set up in his name - how do i add my name so as to view my photo library and songs from MY phone ?
this is not a reply - i asked the question - still trying to learn how all this works - someone please HELP ME
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I was quite angered last night when I posted the first time, so lets try this again:
Here is my setup: I have adobe Revel on my Mac and iOS devices and it has worked quite well to be honest until I recently realized my photos and videos are basically trapped within the software. There is no way (that I am aware) to export all photos/videos or any kind of tool to pull the raw data out of the app and put it into say iPhoto or Lightroom.
Since I am not a fan of this sort of lock-in, (something I despise and encourage companies never to do), I am sadly going to cancel my Revel account once I get this sorted and store my photos elsewhere. This is a huge missed opportunity for Adobe, as the money is not an issue - its simply that the quality of service I need just doesn't seem to be there for this product.
So here is what I am trying to achieve: I simply want every one of my photos and videos to store on my hard drive like the old days. I don't care about folders or hirarcy or any kind of organization - I can do that with the metadata later. I simply want all of my things.
My hang up is in that I have already tried methods like "Show package contents" in the photos/adobe revel route and that works to an extent, but is incredibly cumbersome as I have to sift through all of the many folders. If that were the worst of it, I might be ok. But what is truly alarming and making this difficult is that I don't know where on earth the videos in Revel are actually stored. They show up in the application and I could export them one by one but I literally have hundreds. I can't find the actual files on my Mac anywhere.
Is there anyone at all who can help with this? The goal is to make this transition fairly easy and I feel that Adobe has very intentionally made it very difficult to consider leaving. I spend >$50/month on Adobe services and I am a little in shock this application seems so poorly designed for anything other than just dropping your photos into it. Please, please help if you can. I would be so grateful as Adobe customer service doesn't seem to know or care much about supporting this product.Hi KDT
Yeah. I agree, if you are used to a situation where "it's on the cloud AND synced down to your hard disk where you can get it" Revel is not exactly that. There were legacy decisions behind that - most not as sinister as you might think but I won't bore you with those details. AND yes you are correct. We currently don't have any way for you to wholesale download everything at once. So you aren't missing anything. Until we provide that mechanism I can provide some guidance.
I'm going to assume you have the current version of Revel on your Mac which is 2.0.
The easiest thing for you to do will be to export your files manually. You can actually select a range of files and export. So it's not a one by one thing.
You'll have to decide how best to perform the selection based on your photography habits. If you tend to take batches of files surrounding specific dates. You could do it by date. In the date view (In the applications upper right "Showing: Dates"). If you look at the end of a date row you'll see a small grid. If you click that grid you are taking into a grid view of just that date. If you select all and file>export you'll export the contents of that date.
The other option is remaining in Grid view (In the applications upper right "Showing:Grid") and perform a shift+selection where you select your first file, move down the desired range and while holding shift you select a second file (standard multi-select stuff).
One thing to keep in mind as you do this. You'll notice when you export you can export original or 'current version'. Export original does just that. Exports unedited original versions of your images as they were uploaded to us. When you export the current version of an image we'll export a rendition of the edited image. This "current version" image is not the original and in most cases will be a rendition that is not the same size as the original. So keep that in mind as you proceed.
Not ideal, I fully realize, but I do hope it gets you closer to having your images back on your hard disk as you desire.
As for your subscription. Assure you have checked your iOS Appstore subscription settings and set Revel to not auto-renew. Unfortunately for a pro-rated refund on the subscription balance you no longer desire you'll need to work with Apple as they hold the purse strings for Appstore purchases. Refunds haven't been a problem in the past so you should have no issue.
Hope this helps.
Jason -
Help needed for a new Mac user with his photo and video librarys
after swopping my Ericson for an iphone a year ago. then taking delivery of an iPad on launch day. I have finally taken the plunge and swopped my windows pc for a lovely 27" iMac... what have I been doing all these years using windows? using the Mac is a joy.
As I get more involved with their products I am constantly fascinated (and frustrated) by Apples way of doing things. this situation is no exception and I need Apple people with Apple experience to help me make a decision.
I am looking at software to organise my photos and videos. I have approximately 7000 photos residing on a windows home server. in addition to that there are some 200 or so HD videos taken with either my Sanyo Xacti camcorder or Sony DSC W300 camera. both cameras I think produce MPEG format
my first experience was iPhoto. great for the `price' but not very flexible. single libraries, poor editing facilities. and because I have files referenced and not copied to my iPhoto library, if I deleted from the library its not deleted from the server (and vice versa). this leads to images being displayed in the library that don't exist etc.
then I downloaded the Aperture 3 trial. great until I came across the `Unsupported file format' situation with the MPEG videos that strangely enough, iPhoto will recognise and play (the Apple way of doing things).
1. should I put the photos on the Mac instead of the server?
2. Is there a better way of managing the images for deletions etc
3. should I stick with Aperture because of the editing
4. is there a better software or way of managing the videos
sorry for the ramble but its all new to mehad a good session on all three of the recommended programs and now have a better understanding of the excellent advice I have been given.
iPhoto
great `free' program that is easy to use but somewhat limited on features. think I would always be looking to upgrade from here (feels a bit boring)
Aperture
really enjoyed using this but at £170! a hefty price tag considering its limited file support. fortunately its only my camera video clips (MPEG) that it wont view. my camcorder files (MP4) are fine so this is looking better as a one stop solution.
Elements
much more than just a image touch up. considering what it can do.. very good value at around £60. teamed with iPhoto it becomes even more attractive.
My issue still remains with the masters file location.
I would prefer to keep all my media on the external server to ensure I have a fail safe recovery option. its a 4TB 5 disk affair which contains all the family music, video images and DVD's etc (likely to change to a Mac server in the future!)
one feature that I cant find, (even in Aperture which surprises me), is the ability to automatically manage deletions from referenced locations? i.e. delete a file from the server and when aperture opens up the thumbnails are updated. or, delete a referenced master in Aperture and an option comes up to delete the referenced file on the external drive.
how would a professional photographer or studio using Aperture manage this process (or would they use something else?)
forgot to mention that through our student facilities i can get a discounted copy of Photoshop CS5 for around £175 which is close to Aperture. is this a worthwhile option or overkill
Message was edited by: buttons129 -
Transferring photos and video from iPhone 5S camera roll to windows folder, some files corrupt. Why?
I back up all my photos and videos to my external hard drive every month or so in order to free up space in my phone.
Now some folders once are transferred in windows contain some videos with jpeg extension in the file name and some photos with .avi extension too, as seen on the picture below.. Also I try to move files around in the folder and they freeze the computer resulting in a windows desktop reset. Any clues on what am I doing wrong so I can protect all my files for good?You can't transfer the photos and Videos into iTunes. You have to import them to your computer. It is a fairly easy process. This article explains it all for you.
http://support.apple.com/kb/HT4083 -
Im not quite sure how I got into this situation but I have fried my Iphone app photo and video library. This demonstrates itself in 2 ways
1. The above error message when I attempt to play videos older than a certain date.
2. Photos older than a certain date - appear to be grainy suggesting that only the thumbnails are on the phone, and the full resolution photos have been blitzed.
This coruption may have occured as I have replaced my Iphone 2 times in the last few months for various reasons, where each time I have restored them both using back ups I have made using icloud. (I havent made an Itunes back up since the iclod came around)
In reading the support forums - it suggest to restore from a back up version. Is anyone aware if selectively restoring media content from an icloud back up is possible.
I have 2 Back Up versions on icould.
1- 13.5 GB
2- 7.2 GB
My hope is that the earlier 13.5 GB version has content I am looking for.
I am kicking myself for not making the occassional itunes back up, or at least use Image capture as a more secure way of ensuring my personal content is not lost. (I am loosing faith with icould).
Can someone suggest a good workflow for restoring from a cloud back up. I have already downloaded the most recent photos using image capture onto my mac.
Kiwi GrantProgress Update.
I made a back of what existing phtos and Videos I had on my Iplhone. I used Image capture to do this making an entire back up of photos and videoa that were still intact on the phone.
Image capture is god for this purpose, as it does exactly what you ask it to do without applying any rules or squishing the files back into iphote (which might also be corupted)
Image capture wil do the basic function of retriving the contents of the phone and save them as native files on your hard drive.
Once I did this I erased my iphone, and re intitialised it restoring an older back up from icloud.
As the retore was happneing - I did retreive the missing files that cuased the intial beviour as above, and I could play the videos that were missing in the above scenerio. The wierd ting was however that even though the source files were now back on the device, the thumbnail previews were missing. Where I ahd balck thumb nails for server portions of the resotred content.
I then went to bed as the restore is a long process. When I woke up the library had library had cleaned itself up. Mysteriously the prcess had deleted the files missing the their thumbnails.
This is very perculiar and bad behavior.
I am now repeating the process, and will attempt to download the missing content as it is restored and prior to the phone trying to fix itself.
Here are the lessons learned.
DO NOT rely on Photo Stream to keep back ups and synchornise videos from you IOS device. IT DOES NOT SUPPORT THIS CAPBILITY
DO NOT rely on iCloud Back Up alone - always fd an occassional iTunes back up or more reliably still always take a back up of photos and video files using Image Capture to be doubly sure that you a have backd up any content.
DO THIS NOW - dont wait to loose your phone ofr have your phone repaired by replacement at the apple Store. (I did both :-( -
I recently had to swap out my iphone 4s and I am having problems restoring photos and videos from icloud. When I restored my phone from icloud, half of my pics and videos have been deleted, the pics that were restored on my phone are very blurry, and the videos won't play. I get a message on my phone that says " the URL you are requesting is not found on this server". I have erased and reset my phone twice, but every time I do it, more pics and videos are deleted. I have backed up to icloud and iphoto, however, some of the pics are no longer on iphoto either. Is there someway to get the videos to play on my phone again? Make the photos not as blurry as they are now and to restore the pics and videos that have been lost? I really would love to have them back, this phone is supposed to be the best and right now it doesn't seem to be. Please help if you can.
I too have noticed that once i restored from iCloud. Pictures blurry and videos wont play!
Need help too!! -
My ipod touch 4g keeps telling me that I have too many photos and videos and will not let me download apps. I have deleted all the photos and videos and some of my old apps but it keeps telling me the same message. I have tried to sync it with the pc and I have turned it on and off and I have reset it but nothing has worked. Please help! Thank you
Go to Setting>General>About. oow much avaialbe storage do you have?
Have you tried resetting the iPOd?
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears. -
I get error message: not enough space to download when I try to buy a tv series on Itunes. It tells me to delete photos or videos to make space, but I have no photos and videos. Help?
I would guess that a TV series takes up a fair amount of storage capacity. It is just a standard message I think that may indicate that you are actually running low on storage space.
If you go to Settings>General>About how many GBs are specified as being available? If you are low on space maybe deleting some apps may help. -
Can I create separate folders to save media on my Airport Time Capsule? Issue is I have a 256GB HDD Mac Pro Retina which is almost full. TC will only take backup of my HDD. So where would I save my photos and videos from my iPhone and iPad?
It is a hard one.. laptops with small drives are a pain.
What you need is a home media server.
Some people use a PC running itunes for cost.. but that is nothing like as good as using a Mac mini.. they make great little HTPC device.. you can plug in large hard disks and store all your files and media. And share it with the network.. Read up apple's instructions on home sharing.
https://www.apple.com/au/support/homesharing/
For cost you can buy a mini from 2011 or 2012.. I would not recommend earlier ones.. the advantage of 2012 is they have USB3 ports. But you will pay more for them.. new mini is not as useful.. they have soldered in memory and you cannot upgrade.. the old mini was the most easily modified mac in the whole range. Uses little power and can be bought for a $300US for a good one second hand.. maybe less. -
Downloading iPhone 3GS photos and Videos to other computers
I recently got my first iPhone and am still finding out how to do things, so, apologies if this sounds dim but....
How do I download photos and videos from my iPhone 3GS to other computers?
I can plug in to my mac and sync everything with iTunes - no problem
I can plug into a PC and open up the iPhone files and copy across to the PC- no problem
BUT
If I plug a mac other than my own it just opens up iTunes. How can I copy a photo onto this mac without syncing the whole thing?
Thanks in anticipation.
RobWhen iTunes opens up, just close it down, because you do not want to sync with any computer other than the computer you normally sync with. Then launch iPhoto & you can then import the photos/videos in your camera roll. Photos/videos synced to your phone cannot be imported to any other computer.
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In my ipad mini suddenly stoped saving photos and videos i don't know why
My ipad nini suddenly stoped saving photos and videos i dont know why?,It is 8 months old product
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset. -
I have deleted many unwanted files and apps and yet the available space keeps depleting every time i am using my Macbook Pro. I believe under the OS 10.7.4 one of the features is it backups or has backgrounding features which uses memory. Sometimes even when i hv 8GB space after using my Macbook Pro for say 2hrs surfing internet and using Pages which has a "Save Version" feature suddenly my 8GB goes down to 300+MB only and it starts prompting me "My Startup Disk is almost full" once it reaches 1GB space left. How can i get more space.... Please someone can help me? Do i need to re-format my hardisk??!! Any help out there is greatly appreciated.
My original HD is 320GB. And i don't hv too many Apps installed. I do have abt 50-70apps. I do have many photos and videos stored in iPhoto's Library though.One thing I've noticed is that a shared tab pops up when I open the finder under "favorites" with a random connection. It's called hp68b... None of my friends that I live with have this and we all use the same internet. Two days ago when I would click it and click get info, it said it was a pc. When I checked it today it said it is a "sharepoint" and looks like a harddrive.
I took it too the store after i spilt water on it but when I got it back it ran perfectly fine. I don't know a lot about computer so if somebody could help me. It says I'm connected to it and I can't disconnect or delete it. I don't know if the guy at the computer store put something in my computer and is sharing all my files.
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