Hp windows 7 64-bit documents won't open

I have gotten a new computer and my documents are all their but when I try to open them they won't open. How do I go about getting them open

Hi,
Most likely the files are not associated to the default programs. What type of files you are trying to open?..If they are microsoft word or MS excel then you'll need microsoft office installed in the computer.
To fix the problem for other files you can try few things..
i. First make sure all windows updates are up to date. If there are any updates pending then install them.
ii. Then open HP Support Assitant and check if there are any pending updates from HP.
Using HP Support Assistant
iii. If after running all the updates the problem still persists then can follow the steps from the link below or directly run the file listed there..
Set File Associations Through Default Programs
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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