HP8600 Auto Load Tray for Fax

I use the HP8600 Officejet Pro Premium. The auto load tray is reliable anytime I use the scan or copy feature. There is about a 25% success rate with the same auto load tray with fax attempts. Any advice or support would be very much appreciated.
Thanks!

Hello csc05c,
Welcome to the HP Forums.
Typically when you have issues with the tray or the hardware on the printer, it is usually a power issue or a lack there of.
Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Try having it connected to a wall outlet for a few days and let me know if any change takes place. If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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