HPphotosmartC4599 all in one

"Print cartridge missing or not detected" message appears after installing new ink cartridges. Followed HP troubleshooting. Any other suggestions?

Hi Busymom1223,
Welcome to the Forums
When you have a document open to print, select File, Print, Layout and under the "Advanced" option,  you should see the option for Black Only.
I hope that helps, if you are unable to see it, please let me know and include a screen shot if possible and which OS X you are running.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Thanks,
R a i n b o w 7000I work on behalf of HP
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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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    Message was edited by: soundman5000

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