HT1212 hi I have the following error message : iTunes could not collect to the iPodan error orccurered (0xE8000084)   I

hi I have the following error message : iTunes could not collect to the iPodan error orccurered (0xE8000084)   I

iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

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    I have recently updated my phone and am attempting to sync it.  I got the error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone".  I deleted the backup, restarted my computer, and even restored the iPhone, but continue to get the same error message.  What do I need to do now?

    iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
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    The solution will be found here, select your computer type and software.
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    Hi there kchagape,
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    http://support.apple.com/kb/ts2529
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  • ITunes error message / "iTunes could not connect to the music store...

    The past week, I have been having problems connecting to the iTunes music store. I purchased my ipod in 10/05 and have had no problems until recently. I keep receiving the following error message:
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    Emily

    Thanks for the input. Unfortunately, I keep trying to do that, and have not been able to download for about a week. After contact customer support, I received the general "technical support" email, which is the same information found on the website. After replying to the email, which stated that I tried already tried the methods listed, I received the same email again. After replying to that email which included the previous threads, I received an email stating that the deparment I replied to does not handle technical issues. So, tonight, I re-emailed them with all of the threads and asked for an explanation of why I received technical emails if they do not respond to technical emails. It will be interesting to see how they respond, although it will probably be some general email. I sometimes respond to member service emails at my place of employment, so I know the procedure. The bottom line is that I should receive answers to my questions, even if the answer is something along these lines:
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    Hi, I am having the same problem and I get the message: "iTUNES could not connect to the iTUNES store. Make sure your network connection is active and try again." I just downloaded 2 songs no problem, after uploading the latest version on iTUNES online. I closed the program and tried again, same message. My cable internet connection works just fine, so I am assuming the problem is on their end. I will check in with you guys to see if someone figured it out.
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  • I want to backup my phone before upgrading to ios5 but I get an error message itunes could not back up the iphone because a session could not be started with the iphone. Please help me..

    I want to backup my phone before upgrading to ios5 but I get an error message: itunes could not back up the iphone because a session could not be started with the iphone. I want to go to ios5, but I do not want to lose everything. I've gone to my device under preferences and I have no backup currently.
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    Hi Judy,
    Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
    Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
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    ray

  • I deleted the backup on itunes, synced again and got the error message: itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone

    I am using iphone 3GS, after syncing for few times and got the errors. I deleted the backup from Edit-> Preferences-> Devices. Then I synced again,  there was an error message: itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone. What can I do? I have no backup anymore on ituens.

    babesharon
    I closed iTunes & manually deleted the file which was still stored locally even though it didn't display in Preferences.  I have vista so I went to
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  • Error Message: iTunes could not back up the iPhone because an error occurred

    Error Message: iTunes could not back up the iPhone because an error occurred.
    The thing is - I have no idea what error have I encountered!
    Usually, I would assume the previous backup file is corrupted and I will proceed to delete the old backups. I did the same this time round, and it's still unable to sync. Now I have no more backup files!
    I have tried -
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    2. Restarting iPhone 4S & iMAC.
    3. Remove
    I am using iOS 5.1 on iPhone 4S, and iTunes 10.6.1 on Mac OSX Lion. My phone is not jail-broken in the first place.
    Does anyone face the same problem?
    I need to back up my files!!!

    Unfortunately, "because and error occured" doesn't give you much to go on.  Some general things I would try if you haven't already:
    Use Disk Utility on your mac to repair disk permissions, then reboot and try backing up again.
    Use Finder to go to ~/Library/Application Support/MobileSync/, then control-click on the Backup folder and select Get Info, then check Sharing & Permissions at the bottom and make sure your username has read & write priviledges
    Try closing all apps, then reset your phone: double-tap the home button, tap and hold the apps at the bottom until they wiggle, tap the minus sign on all apps to close them.  Then reset your phone: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), and release
    Try a different usb to dock connector cable; ensure that your case isn't interfering with a good connection to the dock connector at the bottom of your phone; clean the dock connector at the bottom of your phone (e.g., with a dry toothbrush); troubleshoot your usb connection (http://support.apple.com/kb/TS1286)
    I know this looks like a laundry list, but unfortunately it's hard to isolate the problem without a clear error message.  If the problem persists, you might try posting in the iMac or iTunes forums for other ideas.

  • Error message "itunes could not connect to the ipad because an invalid response was received from the device".

    Hi, I am having problems with itunes and my ipad........
    I can use my ipad on my laptop but it will not connect to my main PC, I get the error message:
    "itunes could not connect to the ipad because an invalid response was received from the device"
    I have done all the Apple support ideas including re-installing itunes twice but no joy.
    It used to work a week or so ago and no, I can't think of anything I have done which would have stopped it.
    I have run msconfig and disabled everything but still no connection.
    Anyone got any ideas?????

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
     Cheers, Tom
    Did you get an error message number? See this similar post.
    https://discussions.apple.com/message/24102115#24102115

  • HT201210 error message: itunes could not back up the iphone "..." because the backup session failed.  I don't know what to do to fix this problem?

    I keep receiving the error message: itunes could not back up the iphone "....." because the backup session failed.  Can anyone advise me on what I can try doing to fix this problem?

    This Apple article talks about backup issues -> iOS: Troubleshooting backup issues in iTunes
    Are you able to backup if you move the previous backup from the location below to the desktop?
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

  • HT1414 I restored my iPhone and when sync is in progress I receivee the error message "iTunes could not back up the iPhone because a session could not be started with the iPhone."  Any suggestions?

    I restored my iPhone and when sync with iTunes is in progress I receive the error message "iTunes could not back up the iPhone because a session could not be started with the iPhone."  Any suggestions on what to do?

    Hi Judy,
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    Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
    VBR,
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