HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
Here's the cycle:
I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
Click Restore
Extracting software…
Preparing iPad for restore
Waiting for iPad…
Verifying iPad restore with Apple…
(empty bar under the Apple logo…does not show any activity)
“The iPad “iPad” could not be restored. An unknown error occurred (9).”
Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
I swapped out the USB cable to a new cable and get the same results.
I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
Any advice would be appreciated.
Thanks!

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Similar Messages

  • HT4824 My iPhone is running with ios 4.2.1 & current version of ios is 6.0.1 in this case how can i update my iPhone to ios 4.3.5? itune will show only latest version of ios.

    My iPhone is running with ios 4.2.1 & current version of ios is 6.0.1 in this case how can i update my iPhone to ios 4.3.5? itune will show only latest version of ios.

    If you have iPhone 3G, the latest and greatest is IOS 4.2.1.
    If you have iPhone 3GS or later, you can only update to IOS 6.0.1.
    For iPhone 5 and iPad mini, you can update to IOS 6.0.2.

  • I have Creative Suite 6 Design & Web Premium installed on my HP Windows 7 laptop. All of a sudden Acrobat Pro will not open and I cannot reinstall. Get errors 2203, & Error-Install MSI payload failed with error 1603. Help.

    I have not been able to reinstall Acrobat Pro on my laptop. I have Suite 6 Design & Web Premium on my HP laptop. I have Windows 7 operating system. All of a sudden Acrobat Pro will not open so I uninstalled and tried to reinstall the program.
    The error messages I get are:
    ERROR: Error 2203.Database: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error -2147287035.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 2203.atabase: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error - 2147287035.
    ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
    Help PLEASE!

    Hi Patricia ,
    For error 2203 ,please refer to the following link.
    https://helpx.adobe.com/creative-suite/kb/error-2203-install-creative-suite.html
    For error 1603 ,refer to this link.
    https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
    Let us know if this solves the issue .If required ,we"ll surely assist you further.
    Regards
    Sukrit Dhingra

  • Can't export to DVD because Quicktime fails with error: 0

    I've got several projects in FCP X that I need to create DVD images of. My first approach was to export them to Compressor, set the settings, and then submit them. When I did that, the first project exported fine, creating an AC3 file and an M2V file needed for a DVD. And since I had a Post-Transcoding Action set to create a DVD image on the hard drive, I got a nice IMG file.
    But the second and subsequent projects all failed. The video target worked fine, but each of the audio targets failed with an error. In the History window, they each have this:
    Failed: QuickTime Error: 0
    So I did some searching here for suggestions, but it seems most of the answers are for older versions of FCP and Compressor. I did Reset Background Processing, but that didn't fix it.  So then I went back to FCP X and did a Share to DVD directly, instead of going through Compressor. The same thing happened: the job failed, and I got QuickTime error 0.
    So my first question: How can I get more information about why QuickTime is failing? Is there a more detailed log somewhere to tell me specifics other than a vague error code number?
    Second, why would the first project's audio export just fine but the second project didn't? They use exactly the same project properties, the same effects, etc.
    The only difference I see is that the audio and video clips were encoded with different codecs. The first one (the one that worked) has an audio config of 1 Mono with clips that are Linear PCM. The second project (the one that failed) has an audio config of 2 Mono with clips that are AAC.
    But I do tons of projects using AAC clips that I can "share" to DVDs just fine.  Any clues?
    Thanks,
    Todd.

    Correction: I don't use AAC audio clips all the time. I was mistaken. Almost all my projects use Linear PCM audio clips (the kind that are working OK). So is there something I need to know about AAC audio that could make it generate QuickTime Error: 0 when converting to Dolby AC3 format?

  • TS3297 Ok..im stuck...i wanted to update my iphone 3gs so i plugged it into itunes, it wiped everything then i clicked restore and it wouldnt do that..so i updated itunes and it wont restore my phone back to normal..help please?

    All my phone has got on it is a picture of the itunes sign and a wire...

    If your iPhone suddenly freezes or is just not working right, you can do a hard reset by following these simple instructions:
    Press and hold the Home button (big circle below the screen) and the Sleep/Wake button (on top of the iPhone) simultaneously.
    Hold both buttons until the iPhone shuts off and begins to restart.

  • I keep getting the message that I am not on the current version of Firefox, but when I attempt to download the latest version I am told that I already have the latest version. What's going on?

    I have no more details to provide. The question that I asked summarizes the problem completely.

    Since I continue to get the cryptic message, I have decided to try a different browser, namely Google Chrome.

  • Since i installed mountain lion i can now no longer send photographs from aperture with outlook 2011 any help would be appreciated

    As my post says I have installed Mountain Lion now if I try to send  photograph from Aperture vis my Outlook 2011 mail client all I get in the sbject matter on the outlook mail is the name (file) and no attachment everything worked fine with Lion so it looks like a Mountain Lion issue

    Yes I am using 3.3.2 apaerture can you let me know are you using aperture and outlook and not having any problems I was under the impresion that this was a Mountain Lion issue and may need a fix from Apple but if other people are noy having any issues then it may be a problem with my set up

  • I have an old Airport Express that won't connect/set up with Yosemite. Any help appreciated

    Hi, as the title suggests I have an old Airport Express that I have always used wirelessly to connect to my hifi but now that I have upgraded to Yosemite it won't connect via Airport Utility  6.3.4 and Yosemite won't let me use Airport Utility 5.6  Seems I'm stuck between a rock and hard place! Ethernet is no use as the hifi is in another room. Yosemite is running on an iMac and is connected wirelessly to Virgin Broadband. Thanks, Alex.

    If the AirPort Express is very old, such as the original 802.11b/g - only models A1084 or A1088 you will need a commensurately older version of both AirPort Utility and OS X to configure it. Those models were discontinued about seven years ago and support for them is gone. Ethernet won't make a difference anyway.
    You may find instructions or links to web sites with instructions to modify OS X in an effort to circumvent that restriction. I cannot emphasize enough just how bad an idea that would be.

  • Fireworks CS4 Mac fails to quit.  Any HELP appreciated.

    I ALWAYS HAVE TO force quit FW CS4. This has been happening
    ever since I
    first installed it.
    This is the console log:
    2/27/09 7:41:00 PM kernel unknown SIGSEGV code 0
    2/27/09 7:41:05 PM Adobe Fireworks CS4[59398] ***
    -[NSConditionLock
    unlockWithCondition:]: lock (<NSConditionLock:
    0x228172f0> '(null)')
    unlocked from thread which did not lock it
    2/27/09 7:41:05 PM Adobe Fireworks CS4[59398] *** Break on
    _NSLockError() to
    debug.
    This is a sample from the activity monitor, but I've seen
    other plugins
    listed too:
    2.plugin/Contents/Resources/Xenofex 2.rsrc
    /Applications/Adobe Fireworks CS4/Plug-Ins/Alien Skin Xenofex
    2/Xenofex
    2.plugin/Contents/Resources/Xenofex 2.rsrc
    /Applications/Adobe Fireworks CS4/Plug-Ins/Alien Skin Xenofex
    2/Xenofex
    2.plugin/Contents/Resources/Xenofex 2.rsrc
    count=0, state=0
    /Network
    count=0, state=0x2
    ->0x96a85d8
    ->0x1199e2a8
    ->0x9716440
    ~~~~~~~~~~~~
    Jefferis Peterson, Pres.
    Web Design and Marketing
    http://www.PetersonSales.com

    Same here. I have never ever been able to quit FW CS4 the
    regular way since the very sad day I installed it.
    Furthermore, I experience crashes whenever I rearrange my
    menue floaters (I already tried deleting my user prefs).
    To crown this, today I closed my "document library" panel by
    accident and probably will never see it again. Too bad, I really
    got used to have it around...
    Mac OS X, 10.5.6 // FW CS4 10.0.0.495

  • On SCVMM 2012 R2 While adding Loadbalancer with NSVPX-HyperV-10.1-119.7_nc, the Retrieve-LBSystemInfo test fails with Error 21426

    Hi,
    I'm trying to add Citrix LoadBalancer (NSVPX-HyperV-10.1-119.7_nc) in VMM 2012 R2 and on click of test button, only the "Retrieve-LBSystemInfo" test is failing with Error Code 21426 and exception as below. Whereas, rest of
    the test are getting passed.
    Can anyone please let me know whether am I missing anything? FYI, I configured citrix lb as per blog:  http://kristiannese.blogspot.in/2011/07/load-balancing-and-cloud-computing.html 

    Your problem sounds similar to this one, except that they're using software raid rather than just pure LVM. If you're using an initrd, you may not have the appropriate modules installed. If you're not using an initrd, then the kernel probably needs LVM support compiled in (not as a module) and could be solved by fixing that. I have never used the ck-patchset, but this should give you an additional data point.
    Also comment=systemd.automount will be deprecated soon as I understand it; if you have a need for automounting, x-systemd.automount should be used instead.

  • Premiere elements 12, new installation, serial no. accepted, installation completed and new started, but does not run. I get following msg-box: "LoadLibrary failed with error 126: Das angegebene Modul wurde nicht gefunden."

    premiere elements 12, new installation, serial no. accepted, installation completed and new started, but does not run. I get following msg-box: "LoadLibrary failed with error 126: Das angegebene Modul wurde nicht gefunden."   Installation in German Language on WIN7 professional 64bit, Samsung SSD. What can I do to run that program?

    Jurgen Freund
    Premiere Elements 12 on Window 7 64 bit. What video card/graphics card does your computer use - AMD Radeon?
    I have found this YouTube video on the subject of Error 126 with details for resolving the problem.
    How to fix the ERROR 126 when you open OpenGL programs - YouTube
    The link was contributed in an old 2013 thread here by the ID danneomarre (see post 6 of the following thread)
    LoadLibrary failed with error 126: cant find the required
    Please let us know if that worked for you.
    Thank you.
    ATR
    Add On...When all is OK and working, please update 12 to 12.1 Update using an opened project's Help Menu/Update.

  • Lightroom 6 : 'LoadLibrary failed with error 87: Paramètre incorrect'

    Hello,
    I just LR 5.7 update around 6 and I have the message:
    "LoadLibrary failed with error 87: Invalid parameter"
    that appears after selecting the catalog.
    Ok then after validation by the LR strong message ...
    LR 5.7 works well ...
    What to do ???
    An idea, solution?
    thank you
    Marc

    Une recherche sur Google parle d'un problème récurrent avec Windows 8.1 Preview

  • Hi, WWhen I turn on my mac pc, enter my account password my page wont load up , I can access the internet through my families account but not mine. There is a message telling me I need to delete files but the page won't load anything. Any help appreciated

    Hi
    When I turn on my pc and log into my account there is a message telling me I need to delete files. But the page won't load up anything to allow mw to do this. I am concerned I may have lost all my personal info.
    I can log into other family members accounts but not mine.
    Any help appreciated
    Thanks

    You only have to clone your mac when using certain cable modem.  You don't clone your mac when using dsl.
    Greetings from Northern Ontario, Canada

  • I have recently restored my phone to unlock it.  I have installed the latest version of IOS.  Since then, I have not been able to play the music I have purchased.  The scrolls or flips through the songs and I am unable to listen to them.  Can anyone help?

    I have recently restored my phone to unlock it.  I have installed the latest version of IOS.  Since then, I have not been able to play the music I have purchased.  The scrolls or flips through the songs and I am unable to listen to them.  Can anyone help?

    iTunes is quite friendly, and very powerful....   You probably just need to set up automatic syncing in iTunes.
    If the iTunes sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar.  The iPod appears in the sidebar, under DEVICES.  Select the iPod there.
    To the right, the iPod's Summary screen is shown.  Toward the top, there is a bar of buttons, starting with Summary.  Click on Music next to Summary.  This Music screen is where you tell iTunes how to sync songs to the iPod.
    Check the box for Sync Music.  This setting enables automatic syncing for music.  If your iTunes music library is small enough to fit on the iPod's storage, you can choose to sync Entire music library.  Otherwise, you can choose to sync Select playlists, artists, albums, and genres.  From the lists below, select (checkmark) what you want to sync to the iPod.
    Here's one convenient way to set this up.  In your iTunes library, create one or more playlists.  Add the ALL the songs you want on the iPod to those playlists.  OR, you can use existing playlists.  Back on the iPod's Music screen, select those playlists under Playlists.  (You can select other items on those lists, if desired.)
    When you click Apply, the songs in your selection sync to the iPod.  Going forward, to update your iPod (add/remove songs), just update those playlists in your iTunes library.  The iPod does not need to be connected.  The next time you connect the iPod (or click Sync if already connected), iTunes automatically updates the iPod with the same changes.
    NOTE:  On the bar of buttons that starts with Summary, click on the other buttons (such as Movies, Podcasts, Audiobooks, etc.) to set up syncing for those iTunes media categories.

  • I updated my iPhone today over wifi.  It downloaded 6.1.3 completely and started then installed it.  After the install all it does is show the connect to iTunes screen.  What did I do wrong and now do I have to completely restore the phone?

    I updated my iPhone today over wifi.  It downloaded 6.1.3 completely and started then installed it.  After the install all it does is show the connect to iTunes screen.  What did I do wrong and now do I have to completely restore the phone?

    Next question.... I did an iCloud save point earlier today so in theory everything should have been saved and the restore won't be a complete loss right?  Please tell me my pics aren't gone.....
    Thanks for the help.

Maybe you are looking for