HT1212 I just updated my Ipad 2 to IOS7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. I tried using the OIS7 passcode I use on my Iphone and it did not work and now my Ipad is disabled

I just updated my Ipad 2 to IOS 7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. Earlier today I upgraded my Iphone 5 to IOS 7 and it asked me to set a passcode, which now works fine on my Phone. I tried using the OIS7 passcode I use on my Iphone 5 and it did not work and now my Ipad is disabled. Both devices are on icloud and share the same apple id. The Ipad screen says slide to set up but then there is a prompt for passcode, not for setting up passcode

I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring.

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After my first questio: can not find the link for free download firefox 6. You answered and I used the link you send. nr 5 was downloaded but it did not work on a minimac it said the version of the mac does not allow it. What to do use the 3.6

The upgrade notification did not give a free download icon so I asked you and you replyed with an email with a link. I went to the page and could happily download nr 5 instead of 6 but well.
Now firefox gives still the notification to upgrade and what i downloaded does not work on my mac with safari.
So can i savely stay with 3.6 ?

You can't use Firefox 4 on Mac OS X 10.4, on on 10.5 you need the Intel chip.
It would be easier if you replied to your original question, so someone can see what you are talking about. There are a lot of questions asked even in a single day so we can't see what that was easily. If you need to redownload 3.6.17 then
http://www.mozilla.com/en-US/firefox/all-older.html
I tried a search on your name and that didn't work, but you could possibly have found your previous post via the "My contributions" link at the top of
https://support.mozilla.com/questions
I doubt that Firefox 5 or 6 would be any different, once support is dropped for hardware or operating system it stays dropped, you need to stay with version 3.

HT1459 I tried to restore my daughters ipod and it has a download on the itunes. I tried to open the download and that did not work. Her ipod is still disabled after the 5 hour download. What should I do now? Thank you. Sam

My daughters iPod is now disabled because of my youngest daughter trying to get on it while away. I tried to restore it as per instructions via support site. It took 5 hours to do the download. I left it over night and in the morning I found the iPod still disabled. I have a download on iTunes so I tried to click on that and it won't open. I have to admit, I am not a computer wizz here. Could someone possible direct me to what I should do now? Thank you.

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

TS1718 I tried to update, did not work, unintstalled did not work. Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable. Looking for itunes64.msi path.

I tried to update, did not work, unintstalled did not work. Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable. Looking for itunes64.msi path.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1918 I'm trying to find the none option to cancel my CC information as it's not working and i want to update my App . please help

I'm trying to find the none option to cancel my CC information as it's not working and i want to update my App .
please help

Unfortunately, AT&T does not allow installation of non-Market apps on any of its Android phones.
You can find instructions online for using the "adb" developer tool to install non-Market apps, or you can wait for an upcoming beta release of Firefox which will be distributed through the Android Market, probably within the next month.

Hi Folks, I have a problem with OBIEE EM, There in Enterprise Manager i am unable to navigate into the options like when i clik on any Tab it is not working and even i am unable to create a report using analysis.

Hi Folks,
I have a problem with OBIEE EM, There in Enterprise Manager i am unable to navigate into the options like when i clik on any Tab it is not working and even i am unable to create a report using analysis.
Thanks in advance

i have also tried that but no use can u give me any other way.......

I am using iPhone 4S lock came from Japan. From beginning, it is IOS 5.1.1 but now i have updated to IOS 7 and it is not working anymore now. Can you tell me what i have to do now?

I am using iPhone 4S lock came from Japan. From beginning, it is IOS 5.1.1 but now i have updated to IOS 7 and it is not working anymore now. Can you tell me what i have to do now?

No Japanese carrier provides unlocking services. Therefore, your phone must have been hacked to unlock it. That hack was removed when you updated the software. You need to be a legitimately unlocked phone.
Best of luck.

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from the we sites, which did not work and now I can not get the computer to reboot the gray screen comes on and if a shift c I get a load bar and it goes half way and help

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
I did the following:   mount -uw /    rm/var/db/.AppleSetupDone    shutdown/uses/us reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda Markle

You did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.

I tried updating software on my iphone and it did not work. My handset has had the picture of the usb cable asking to connect to itunes for hours and i can not switch my phone off or reset it. Please help!

I tried updating iphone software and it did not work. It just shows connect to itunes with usb cable on the handset. I have tried for hours to try and turn the hanset off and troubleshoot but nothing works. The connect to itunes display can not be over-ridden.
Please help!!!

oh and the device is not being recognised by itunes now either.

I got n-track long time ago with my apple id... how can transfer app from that apple id to the apple id im using now?

i got n-track long time ago with my apple id... how can transfer app from that apple id to the apple id im using now?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

How can I get my document to save with the rotated view last used?

How can I get my document to save with the rotated view last used?

Possible with Adobe Acrobat, not Adobe Reader.

Just tried to install FireFox and it did not work as my OS(mac) is compatible. now i dont have firefox. can you point me to a link for version 3.6.24 please

my work computer has an old OS and does not support newer version of Firefox. Unaware of this i tried ti install the latest version only to find it did not work and i have lost use of firefox.
I would really like a link to version 3.6.24

'''3.6.24 is supported'''
http://www.mozilla.org/en-US/firefox/all-older.html
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

I have inserted a disc in my remote disc and it is not working and even i am trying to eject the disc but it is not working ? what to do ?

i have inserted a disc in my remote disc and it is not working and even i am trying to eject the disc but it is not working ? what to do ?

Would you rather upgrade to windows 8, BlackBerry or Android phones? Do you honestly think those don't have problems?
You waited a lot and chose to buy an early production model. Mistakes happen all the time a factory retools and workers relearn new skills necessary to keep US happy.
Exercise your rights.... Send it back for a new one.
In any case, I feel your frustration. Btw, I love Apple but use a Blackberry

HT5622 valid apple id but not icloud account. I tried downloading on a different computer and logging in and it did not work. I have restarted my computer several times. I have changed my password several times. I have tried to access the icloud page.

repeating error message reads: "valid apple id but not icloud account." when trying to start my icloud account. I tried downloading on a different computer and logging in and it did not work. I have restarted my computer several times. I have changed my password several times. I have tried to access the icloud page. Nothing has worked. Now I have this stupid app and some of my music is still not being shared on both of my computers.

I have the same problem signing in...but, I finally got a screen saying you have to set up a account on a device..like an ipad to get a iCloud sign in ...my apple id is [email protected] and this screen reset to [email protected]
If you don't have an apple device you may be out of luck. I don't know. I'm still waiting for help just as you are...good luck to both of us though.

TS1398 my wifi connection on our mini ipad is grayed out and cannot connect to wifi, I have tried resetting and that did not work.

Our wifi is grayed out on our mini ipad; I have tried resetting network settings and that did not work. Any other suggestions?

Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
 Cheers, Tom

HT1212 I just updated my Ipad 2 to IOS7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. I tried using the OIS7 passcode I use on my Iphone and it did not work and now my Ipad is disabled

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