HT1212 ipad mini is frozen and home button not working

my ipad mini home button is frozen and will not turn off.  I have tried holding the home button and of/off button for more than a minute and will not respond or shutdown.

If the home button is not working, then the best option is a visit to an Apple store genius bar to have the techs check it out.

Similar Messages

  • Power button and home button not working and dont have warranty

    power button and home button not working and dont have warranty

    I had the same problem went to a store and paid $80 to have them replace the cable and it works fine now.

  • My ipad mini is disabled and password is not working

    Ipad mini disabled and password is not working. Unable to get serial because can't unlock ipad. Have not previously synced with a computer.

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Black screen and Home button not working !

    Hey guys,
    Here's a little background to my iPhone :
    I've been using an iPhone 4 for about a year now and i'm pretty impressed with it. Recently though, my home button stopped working. The only way you could get it to function is to press the button really really hard. I dint replace the button. My iPhone is jailbroken, so now I have "shake for home button" on my iPhone.
    And now the main problem :
    My iPhone just went blank all of a sudden. Usually when this happens, I try syncing it with my laptop ( I sometimes use black magic ! ) and somehow  it boots back up again. But this time, nothing ! I tried calling my phone and I could actually hear the caller tone ( sometimes it came as a  busy tone and also as "this phone is not reachable") . I tried looking online for a solution and almost everywhere I looked, everyone told me to 'hold the power button.. blah blah', yeah i know the drill. BUT MY HOME BUTTON ISNT WORKING !! So here's my plea to all the iPhone hardware experts out there, PLEASE SAVE ME AND MY iPHONE !
    Thanks in advance !
    Cheers !

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPodin recovery mode use this prgram.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iphone is disabled and I can't restore from PC and home button not working so can't do a system restore. Help!!!

    My phone is disabled and I can't do a system restore from either the PC or phone as need the passcode for PC which I can't remember and the home button is not working on phone so I can't do a reset by pressing home and sleep please help!!!

    Sounds like Recovery mode times out before the download is complete. Try the following method
    How to Install iOS 8.1.3 Update on your iPhone, iPad and iPod touch
    Use the Step 5 update using iTunes instructions but download the iOS 8.2 firmware. Note that if you try to restore to earlier than iOS 8.2 you will only get errors

  • Assistive touch, lock button, and home button not working!

    I have an iphone 4 that was new as of this past August. My lock button stopped working so I got the assistive touch. But now my home button and assistive touch doesn't work so I am unable to use my phone. I am also unable to turn it off or lock it. Help is appreciated. Thanks

    A broken home and lock button is indeed a big problem. Definitely set your phone never to automatically lock itself. When you are at home, you ca turn of the automatic lock and set it to 1 minute so you can save battery. As long as you are at home (or anywhere you feel comfortable doing this) you can wake your phone by plugging it in to charge. When you can't acess a charger, but want your phone to wake, you will need to schedule reminders. If your phone ever locks and you have no reminders set, get somebody to send you a text.
    Please keep in mind these are all very temporary fixes made to help you last as long as it takes to get a replacement phone as soon as possible.
    GOOD LUCK!

  • My daughters ipad mini is frozen and will not swipe.  I have reset and the restored to factory settings

    my daughter ipad mini is frozen.  it will not let me swipe.  I have rebooted and then restored to factory settings but I am still unable to swipe.
    She has had problems with this ipad in the past and told at the reading store, by a pretty rude guy that we needed to buy a new one as it kept switching off.  it is only 14 months old and I do not ant to buy a new one if it will only last for this short time.   it has been working pretty much ok for the last month since our trip to the store but now it has totally frozen
    please can someone help me as I can not afford to buy another

    If you have restored the device as new, not from a backup and it is still malfunctioning, then you have a hardware problem. The warranty on the device is one year, but if you take it to the Genius Bar of the nearest Apple Store or Authorized Apple Service provider and it is determined there is a hardware fault, then you may qualify for an out of warranty replacement, which is at a reduced price, depending on your location. http://www.apple.com/support/ipad/repair/other/

  • I can't lock screen on Ipad mini. My lock screen button is working for shutdowning Ipad, but don't working for lock screen. Also I tried to lock screen from Assistive Touch and it's not working. When I click lock screen on assistive it nothing happens.

    I can't lock screen on Ipad mini. My lock screen button is working for shutdowning Ipad, but don't working for lock screen. Also I tried to lock screen from Assistive Touch and it's not working. When I click lock screen on assistive touch it nothing happens.

    Thank you for that update.
    I would next backup your device to iTunes with this article:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    And restore it first as a new device, and verify that it works properly, then restore from your backup with the same article below to ensure that it is still working.
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    If it does not work correctly when you set up the phone as a new device, I would next seek service for your iPad:
    http://www.apple.com/support/ipad/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • IPod touch 5th gen. Home button stuck and power button not working! Please help!

    I have an iPod 5th Generation and the home button is jammed down! It felt sticky earlier but now it's stuck down. I used it when the home button wasn't working and had to use my notifications to change from app to app (as I didn't know about assistive touch). I turned it off, but now the power button is no longer responsive! The button isn't stuck, but it doesn't work anymore. It was working fine before, but now it won't respond. Please help!

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Home button not working on iPad 2 after iOS5.1.1

    I got iPad 2 updated with ions 5.1.1
    It worked fine for a week and now the home button does not work. I followed all posts here to reset, restore etc. but nothing helps. This is already a replacement iPad I got for my previous non functional iPad 2 which had battery issues, which apple swapped in store last week.
    Any advice ?

    Update -
    Called apple support and did not get steps to try and was asked to visit apple store. Went to apple store and since the problem is intermittent they did nothing.
    Now the problem is back.
    Also, I notice there are lot of Low memory diagnostics logs which I thik may be leading to home button not working BUT that iOS should handle as part of memory management. I restarted iPad 2 and still memory issue/ home button not working which seems weird
    I am really disappointed and not sure how to get this addressed.
    Apple, please help!

  • Myi iphone4  microphone not working and the home button not work after IOS6 updat

    Myi iphone4  microphone not working and the home button not work after IOS6 updat

    Did you try another restore and this time not to restore from a backup and see if that makes a difference? This is what Apple would tell you to do next based on my iphone 5 fiasco.
    Make sure all your data is available on your computer for manual syncing later.
    Since you did the hard reset I assume that means your home button isn't broken only that it got frozen before. Were you able to get the Apple logo after the reset? Did it boot?
    And you are using iTunes 10.7?
    I'm just trying to help get you going.

  • My iPad mini is dead and it will not charge.

    My iPad mini is dead and it will not charge. I had it charge for 3 hours using the 10W usb power adapter but it wont charge. It does indicate that it is plugged in but it isn't charging. Please help me.

    Hello KimMed165,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iPad: Charging the battery
    http://support.apple.com/kb/ht4060
    Have a nice day,
    Mario

  • Help me .....My HOME button not working and responds very very slowly

    My home button not working is very slowly
    Help me pliss

    Hello Frajaisa
    I have highlighted below the troubleshooting steps for issues with the Home button slowly responding.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    The Home button is slow to respond
    If the Home button is slow to respond when exiting one application, try another application.
    If the issue exists only in certain applications, try removing and reinstalling those applications. Get further assistance in installing and troubleshooting applications.
    If the issue continues, Try turning iPhone off and then on again. If the iPhone will not restart, try resetting it.
    If the issue is still happening, try to restore the iPhone.
    Seek service is the issue is still occurring.
    Regards,
    -Norm G.

  • My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!

    My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!

    Hello there, Conorjl7.
    The following Knowledge Base article provides some good, practical steps for troubleshooting issues with charging:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Particularly:
    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
    Inspect the connector at the bottom of the phone:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue is persists, please contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • TS2771 my home button not working

    home button not functioning..any tips

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

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