HT1212 My ipod has been disabled due to someone trying to get into it. It is saying that it will be 222 million minutes. My computer crashed and I had to replace my hard drive, therefore my itunes program wasn't saved. What do I do?
How can I get into my disabled ipod if I can't connect it to the original computer?
Download and install iTunes: http://www.apple.com/itunes/download/
Restore iPod in recovery mode: http://support.apple.com/kb/ht1808
These steps do not require the original computer the iPod synced with.
Similar Messages
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My hard drive on my MacBook Pro stopped working and I had to replace the hard drive. I cannot get my playlists and photos to appear in my iTunes and iPhoto. Does anyone know how to resolve this?
Peace Lilly wrote:
... Will I loose everything if I connect the iphone to the itunes as a new device?
To avoid that...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
HT1212 mine ipod has been disabled...how to use my ipod again?
mine ipod has been disabled. suggest how to use my ipod again?
Put it in Recovery Mode first and then restore it:
How-To Recovery Mode: http://support.apple.com/kb/HT1808 -
my computer crashed and I had to re load my operation system. now, when I try to open my itunes all I get is a message that says "can not be read because itunes was created by a newer version" what does that mean and how do I correct it. I need my music back!
As iTunes is uopgraded the newer versions require that the iTunes database be upgraded to match. It sounds like you now have an older version of the sftware attempting to load an upgraded library which it can't do.
What version of OS X are you running?
What version of iTunes are you currently running?
What versions were you running when your system crashed?
Allan -
I've been told to set my fourth generation iPod touch to recovery mode by turning it off, and holding the home button down, but my home button is cracked along with the bottom of my screen, so I have no way to do so.
If anyone knows of a different way to reset a disabled iPod, please help.
I logged into the iTunes account and it says it can not load because my iPod has a password.
Yes, Apple, my iPod had a password; which was forgotten, and is the reason why I'm here in the first place.
I hadn't downloaded iOS 8 yet, so the support system is rather useless. Help?A 4th gen iPod can not be upgraded to iOS 8. 7.0.2 is the high version it can run.
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Swapped out the monitor on my Mac mini tonight and it wouldn't start back up. Managed to boot off the install disk and run disk utility, which gave the invalid b tree node error. Wasn't able to repair the disk, suggested a reformat. Is this worth my time? Or is the disk toasted? I got it in 2010, it's out of warranty and has already had the hard drive replaced once. Thanks!
-lauraIf you want to save the data from the drive, Phoenix might be able to copy (clone) it off on another volume. You can check it out at:
http://scsc-online.com/Phoenix.html
Phoenix does a file copying cloning, not block copy cloning, so a new index is generated on the drive when the copy is being made. If none of the files got lost, meaning just the index is screwed up, I would think this would work.
Regarding the hard drive an index problem isn't a hard drive problem. That hard drive may be in perfect working order, especially since it's fairly new. -
my computer crashed on me, so I had to reboot it and reinstall all programs. I've reinstalled itunes on my oc and logged in, but none of my music is there! Is there anyway I can get this back from apple? If so where do I go to do this? thanks...
Click here, follow the instructions, and back the library up.
(70919) -
Imy ipad is disabled and I can not remember passcode
Hope these instructions are clearer.
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
I originally open my iTunes account using a comcast email account, I then switched to a verizon account. I do not remember the password associated with the account when it was opened under the comcast email and no longer have the comcast email account. My PC recently crashed and I had to replace the hard drive. I have my saved back up files on my new drive... but can not access the iTunes purchased when on my comcast email address and have no way of getting emails on comcast address to get password required to access old purchases. How do I get the use of these older song purchases?
Hi Ernie,
If you are having issues with a forgotten Apple ID/iTunes Store password, you may find the following article helpful:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Regards,
- Brenden -
when getting on Firefox this morning 4.0 beta 6 it gave me the message that a plugin has been disabled due to a security or stability issue
mightyizmidget:
Just wanted to confirm that uninstalling the Viewpoint Media Player from the Control Panel removed the disabled MetaStream v. 3.2.2.26 plugin from my Firefox browser. My Windows Media Player is still working normally and doesn't appear to have been affected.
If you use the free Revo Unistaller (available for download [http://www.revouninstaller.com/revo_uninstaller_free_download.html here]) to uninstall the Viewpoint Media Player plugin, this uninstaller will clean up quite a few orphaned files and registry entries that are left behind when the Viewpoint uninstaller is run from the Control Panel.
''Vista Home Premium 32-bit SP2 * Firefox 3.6.16'' -
HT1212 Need help ipod has been disabled won't let me conect to itunes
Need help ipod has been disabled what do i do?
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
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HT201401 Need help to enable my 3g iPhone which has been disabled due to forgotten passcode
HI....Need help to enable my3G iPhone which has been disabled due to forgotten passcode.Thank you
If you forgot your passcode, restore the phone on the last computer it was synced with. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode and restore as a new device. See http://support.apple.com/kb/HT1212.
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my ipad mini has been disabled due to one of my household trying the 4 digit pin to unlock it..they obviously got it wrong...i have plugged into my itunes as requested on screen into my laptop but it is still disabled ..what do i do to unlock and re enable??
Hey ade17768,
Thanks for the question. The following resource outlines what to do if your device is disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
1. Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
2. If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
3. When the backup and sync is complete, restore your device.
4. When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
5. Select your device in iTunes and choose the most recent backup of your device.
Thanks,
Matt M. -
My ipod has been disabled for 22,777,704 mintues and when i try to restore it is says it cant be restored because the ipod is locked. there is no where to enter the password. i font have the computer it was originally synced with. help please!!
Hi saraali,
Follow the instructions in the support article link below that best apply to your situation:
http://support.apple.com/kb/HT1212
Cheers,
GB -
Hi, I am unable to sign in to my iCloud account. When i sign in, it says Your apple ID has been disabled due to security reasons. Kindly reset your password to log in. I have already reset my password thrice but am unable to access into my account even after using the reset new passwords. Can someone help me. This unfortunately is my primary email account and Im unable to access any of my emails
This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699
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