HT1212 screen is blank with the apple logo. Will not boot up after downloading the latest software. Any suggestions?
screen is blank with apple logo after downloading new ios 7. Any suggestions?
Hi, ronia90.
Thank you for visiting Apple Support Communities.
I would first try a reset of the device. To reset a device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears. You may need to attempt this multiple times.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, you may need to attempt a restore on the device via forced recovery.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
Jason H.
Similar Messages
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I just recently bought IPAD2....Whenever i inserted my microsim into sim tray, the screen goes blank with only apple logo to show...It does not start till i remove the sim and press both Home and Power buttons simulataneously...Can somebody help what shall i do????
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?
The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck
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my ipod touch 4g 8 gigs is not turning on it wont get past the apple logo its not frozen because it turns the screen black and the apple logo please help me
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to your computer and try to restore.
- See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again. -
My phone is froze up all it is showing is the apple logo will not go past that???
my phone is froze up all it is showing is the apple logo it will not load past this??? what do i do???
If your phone is not jailbroken hold the HOME and SLEEP buttons until the phone resets, as long as 30 seconds. If that doesn't resolve the problem see: http://support.apple.com/kb/HT1808.
If the phone is jailbroken google is your best solution, but there may be no solution. -
White screen with apple logo - WILL NOT BOOT UP!
HELP!! My macbook is about 3 years old. I've already had the hard drive die on me once and I lost everything. This time is a little different.
I have been getting the colour wheel of death for quite some time now but my computer has continued to work, just slow and constantly shutting down programs. I thought I should restart so I did a force restart and when my computer came back on all it had was a white screen with the grey apple logo. That's it! It does nothing!!! It will not load past this screen. If I leave it on it will continually shut down and turn on to this page over and over every few min. I hear the fans and it sounds like something might be going on but still nothing! *All I see is a white screen with a grey apple logo. PLEASE HELP!* I don't want to lose all my personal items again
I'm not 100% sure of my operating system and I'm not to good with tech stuff so please make it so I can follow the instructions.
THANK YOU!Hi cmiano and welcome to Apple Discussions!
Even more important than the steps listed by Dave is *make all efforts to back up your data NOW!* As your first hard drive failure might have indicated to you, drives are mechanical devices and are thus subject to failure. Computer people will tell you there are two types of hard drives: those that have failed and those that are going to fail. The only question is when. Keep a backup of your data current at all times. Important data should be backed up at least twice.
Having said that, in order to do it now you are going to need to do some work. I would remove the hard drive from your MacBook and put it in an enclosure. Connect this enclosure to another Mac and copy over all your important data.
After you have done this, put the hard drive back in your MacBook and do the steps that Dave suggested.
Best of luck. -
Hi all,
I need help with my iphone4s.
When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats. Any suggestions on how I can troubleshoot this problem?
What seems to be the problem here?
thanks and regards
WanWanlucg wrote:
When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
Hi,
I have recently installed iTunes latest version (10.5.1.42) on Win XP SP3.
The problem is, when accessing iTunes, It connects to the internet, I can sign in (It shows my username in sign in bar), But nothing is shown in the iTunes store window in iTunes. It shows "accessing iTunes store..." for few seconds and after that its blank with an apple logo inside the status bar.
ANU SUGGESSION???Sorry, no. The screen image you see is specifically saying you need to connect it to a computer. You could take it to an Apple retailer for help.
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It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.
PLEASE HELP!!!!!!!!It likely means there was still water inside it and something has now shorted out and permanently damaged one or more components. THE very worst thing you can do with wet electronics is energize them - even a small drop of water inside on any of the circuitry or electrical contacts can cause catastrophic damage.
Take it to Apple for a free evaluation, but most likely you will need to replace it. For the out of warranty fee ($269.00 USD) you will get a refurbished replacement (like new, with a factory new screen and battery). An out of warranty replacement will also re-instate your remaining warranty, or 90 days warranty, whichever is longer. -
When I power up my iPad Air the Apple Logo comes up like it should then the lock screen only comes up for a second or less so I can't swipe it fast enough to get to the home page. The lock screen just disappears. I have to hit the sleep/wake or home button to bring the lock screen back up so I can swipe it. Have others found this situation with the iPad Air. I have an iPad 2 and it does not happen at all. The Apple store checked it out. One rep said to me this is unusual and had a tech check it out and they said this is normal. If the iPad is suppose to be user friendly, why this extra step to get to the lock screen? Are other owners of the iPad Air having the same problem? If so, what have you done to correct it?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Cheers, Tom -
Now the Apple logo is gone .How do i open the ipad now the screen is black
Now the Apple logo is gone .How do i open or unlock my ipad?the screen is black now
Is the iPad password protected? If not, and in the absence of more information, try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!
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My Macbook aliminium unibody from late 2008 will not boot. I reach the grey screen with the apple icon and the spinning grey gear. I used disk utility to boot it but it said integrity test failed. I don't know what to do can anyone please help?
Sounds like you may have a harddrive issue. You are probably going to need to get that changed out and then install the OS X again to get it going.
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my macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that
Mac OS X: Gray screen appears during startup - Apple Support
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I haven't been able to find any answers that solve my problem. My Ipad will not leave the Apple logo. I hold both buttons and the screen goes black and then the Apple logo immediately pops back up. I can't get the red slider screen at all. No matter how many times I hold down both buttons the screen goes black and then the Apple logo pops right back on.
Before you do anything else, try charging via a wall outlet for a while, since its off. Then try turning it back on.
When you put the device into recovery mode it allows you to restore the device when no other options work. You do risk losing everything currently strored on the ipad itself. Hopefully you've performed regular backups either via itunes, icloud or both. Evern if you have synced content to either of those, you may not lose everything. All previous purchases have been saved in the itunes and app stores, so you can dowload them again.
while the ipad is off, press and hold the home button and plug the usb cord into the ipad. You should see a message pop up on the itunes window on your compoter screen that state it has discoverd an ipad in recovery mode.
You should now be able to restore -
Why does my 4s just close an app all of the sudden and the apple logo will come up like it's shutting down but doesn't it will go to lock screen after that.
It's definitely a crash. I'd maybe look into reinstalling the operating system.
http://support.apple.com/kb/ht1414
Make sure you back up first though.
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