HT1222 I cannot connect Iphone 5 with itunes store.

I cannot connect Iphone 5 with itunes store.

I couldn't earlier but it seems OK now. Possibly it was down temporarily?

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HT5457 When Open passbook in my iPhone 4S and tapped on the App Store it says cannot connect to apple iTunes Store. What am I doing wrong?

I updated my iPhone 4S with the new iOs 6. It was successfully installed, but when I open passbook app and tapped App Store I get this message saying cannot connect to apple iTunes Store . What did I do wrong?

Try connecting to your Mac or PC and using iTunes to sync your iPhone. Disconnect your iPhone after syncing, make sure in Settings>iTunes&AppStore you have your Apple ID and password entered, and launch App Store and sign in. It should work now, but do not sign out from App Store. There seems to be a bug that prevents us from signing in again after signing out.

Iphone 4 Cannot Connect To The Itunes Store

Ok, I've tried each and every solution from changing the brightrness to fully restoring my iphone to dancing around it with some incense burning while chanting ancient Tibetian mantras and still each and every time I try to update my apps or download a new app from my phone I get the "Cannot connect to the Itunes Store" error message. This has all been since the last ios update and it's frustrating as ****. The itunes store works fine on my ipod touch, my sons ipod touch but not my phone. Please fix this or at least give us a clue how to do it.
A frustrated iphone lover.
Paul

You didn't answer my first question.
Are you trying to update using your iPhone or computer's iTunes?
Do this steps
Settings > General > Reset > Reset All Settings
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
Settings > General > Reset > Reset All Settings again
By the way, we are all users here like you trying to help and we are not from Apple.

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

How can i solve "Cannot connect to the iTune Store" issue on my iPhone?

Hi,
Frequently i'm getting alert message (Cannot Connect to the iTune Store) while use my valid Credential on iPhone 4 (even Itunes application) Setting-> iTunes & App Stores->. but same credential accepted other iPhones too why not in my iPhone 4. same way others Apple ID wouldn't accept in my iPhone 4. how can i solve this problem? please suggest me.
Thanks in Advance,
Suresh Balakrishnan.

Take a look at these instructions:
http://www.digitaltrends.com/mobile/how-to-make-ringtones-for-iphone/

When I try to do anything with the App store I get the message "Cannot connect to the iTunes Store". I have internet connections and I have tried resetting the password.

I cannot connect to the iTunes store for any purpose. When I try I get the message: "Cannot connect to the iTunes Store". That is all. I have tried a lot of different things except , obviously, the correct thing.

HI ...
Try this support article > Can't connect to the iTunes Store

Iphone cannot connect to the itunes store?

When i try to connect itunes i often get 'cannot connect to the itunes store' HAve tried signing out and back in and on wifi or 3g help!

In order to get rid of this annoying error message, follow these steps:
Open Settings
Tap General
Tap Date and Time
Turn ‘Set Automatically’ to Off
Manually change the year to 2013
Again Open Settings
Tap iCloud
Turn Passbook option Off
Return to Settings > General >Date and Time and turn ‘Set Automatically to On
Try updating again.
Am sure it will help you to sort this issue.

IBooks says that it cannot connect to the iTunes store?

iBooks cannot connect to the iTunes store? If I go to iTunes, it will connect to the store. Any ideas?

This could be caused by several things. Please provide more details on how you are connecting to iTunes, i.e. WiFi or 3G. If WiFi is it your own home connection or a public one?
For example at work there is no real reason for me to connect my iPhone to the company WiFi because they have nearly everything blocked; iTunes, gmail, aol mail, yahoo mail, FaceBook, Twitter. Basically any of the Fun web sites. So if I feel the need to update an app while I'm at work I need to wait for lunch go down to the lobby and use the Starbucks WiFi Connection.
But if you are just having a problem connecting to iTunes you might try resetting your network connections, Settings => General => (Scroll to bottom) Reset => Reset Network Settings, wait for phone to restart and connect to the network.
This will just disconnect and reconnect you from your 3G provider and clear out all the junk that has built up in the network buffers. You will have to reenter your WiFi Passwords when you try to reconnect to them but you should have a cleaner connection.
You can also try restarting your phone. Press and HOLD both the Home button and the Power button on the top of the phone at the same time for about 10 - 20 seconds. When the Slide to Power Off screen appears CONTINUE to hold the buttons down. The screen will go black and then the apple logo should appear. When the logo appears release both buttons and wait for the phone to restart and reconnect to the network.
A quick option (Although not as effective as doing a Network Reset) is to turn on Airplan Mode, wait 15 seconds and turn it off. This breaks the connection with your network provider and then starts it up again. It just doesn't clean out all the stuff in the buffers, but you may get a better internet connection.

TS3297 Cannot connect to the itunes store.

I get "unknown error occurred (0x80092013). Tried firewall and proxy settings, nothing is working. This is frustrating. None of the troubleshooting is working for me...All I want to do is connect to the Itunes store from my desktop. Also, I can connect to the store on the other desktops and ipads in the house, just not this computer. And last but not least, is it possible to "manually manage songs" for your Iphone with multiple computers?
Please Help!
Thanks.

I'm having the same problem. iOS, Network & iTunes are up to date and working fine. But the Apps update just says "Cannot connect to the iTunes Store". I've tried everything I can think of, but still no go. I've not done iPhone support before. How do we get Apple to address the problem?
Randy

Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store (iTunes could not connect to the store. An unknown error occurred (0x80096004))?

Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.

Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2

Cannot connect to the itunes store following update of itunes

Have just updated my itunes on my Windows 7 (64 bit) computer. Now I cannot connect to the itunes store. Have checked firewall settings, all OK. My daughters computer (also windows 7 64 bit) is still working OK, but HAS NOT got the latest version of itunes updated. Have other people had this problem with the latest update? There are no error messages. Just hangs there for a while then apple logo appears at the top with a blank screen. The black tool bar is also devoid of options.
Has anyone managed to work out why and how to fix this?

I had to use an additional command:
netsh winsock reset catalog
[hit enter]
netsh int ip reset reset.log
[hit enter]
Reboot.
My iTunes can now connect to the store. Hope that helps someone.

Cannot connect to the iTunes store. The network connection was reset.

My iTunes has been messed up since August 17th. I am getting the error message; "Cannot connect to the iTunes Store. The network connection was reset. Make sure your network connection is active and try again." I am having no issues connecting to the internet or even receiving my podcasts. It just won't download my TV shows or let me shop. I have contacted Hewlett Pack. about this and iTunes/apple. No one seems to have an answer for me. I have disabled my firewalls, norton, done msconfig, allowed iTunes, everything. I am very frustrated and so are others that seem to be having this same problem. We need a genius!! Please help!

I suspect a location-driven problem here. I live in SHanghai, China - as does the poster above! I have this problem on three different computers using three different ISPs.
Anybody got a suggestion? Tried firewalls, turning off virus production, reinstalling iTunes, putting phobos.apple.com and such in the permitted list, all sorts of stuff, to no avail. And Apple help support just bounces me around - I've interacted via email with three people, finally graduated to a real person, and they sent me back to email when the usual "reboot your machine and reinstall iTunes, then turn off virus protection" didn't work.
Bill Parr
[email protected]

"Cannot connect to the iTunes Store" when using WiFi and Cisco VPN

hi
I'm on iPhone software 2.0 and have a connection to the internet via WiFi and VPN (using the integrated Cisco client). Everything works fine (Safari, Mail, mobileme push of contacts and calendars) but the iTunes Store and the App Store won't. While the App Store keeps spinning the iTunes Store says "Cannot connect to the iTunes Store". Has anyone else experienced a similar phenomenon?
thanks
Message was edited by: samaki

We're having the same issue. App Store and iTunes do not work when all traffic is tunneled over VPN. Yet, other applications like Safari, New York Times reader, Telnet, etc... work perfectly fine over VPN. If we have the iPhone switch over to using split tunneling VPN mode, then the App Store and iTunes work since they do not appear to be sending traffic over the VPN tunnel. I can say for certain that no outgoing traffic is being blocked on the VPN servers since I administer those servers. I also did a packet capture on the iPhone wireless session and it appears that the App Store sends traffic over the regular HTTP port. So it really doesn't make any sense from a VPN perspective why Safari would work but not the App Store or iTunes when you're tunneling all traffic over VPN. Our iPhones are using the latest firmware (5F136). If anyone has any update, please do share.

Cannot connect to the iTunes store... sorda

A majority of the time I get the "cannot connect to the itunes store" error, and i find that turning the phone off and on fixes it 99% of the time. Or i can keep trying to connect - exiting and entering the itunes application.
is there a way/setting that makes it so i dont have to do these small tedious tasks to do something i know isnt broken, but which seems like a glitch

Happens to me too - sorta.
Except I can connect to the iTunes store, but not to the Starbucks wifi - and through that, Safari. All I can reach is the Starbucks opening page and no further. I'm in New York BTW, and all the Starbucks display the "now playing" screen prominently. What's up with that? All I get is the 'Cannot connect to the iTunes Store window bounces up and yet I can access the 'favorites', 'top tens', etc.
Can anyone help us out here? What are we doing wrong?

TS1368 Itunes is making my computer run high i cannot connect ot hte itunes store and itunes is frozen and will not do anything. Any suggestions? Thanks!

Itunes is running high and I cannot connect ot the itunes store. Itunes is useless right now. Computer is not infected with anything. Problem is itunes related not third party plug-ins. help please. Thanks!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT204266 I can't get any updates or download new apps because I "cannot connect to the iTunes Store" yet I am able to do other Internet related things. Please help!

I can't get any updates or download any new apps from iTunes because I "cannot connect to the iTunes Store" or sometimes it says server. I have no trouble getting my email or surfing the Internet, so it is a problem specific to accessing iTunes. Incredibly frustrated! Please help!

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HT1222 I cannot connect Iphone 5 with itunes store.

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