HT1222 My update won't verify. What do I need to do? I have enough space for the update.

My update won't verify. What do I need to do? I have enough space for the update.

Authetication servers are being hammered. Wait.

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I have purchased additional iCloud space. It shows I still have space, however my iPad mini shows I don't have enough space for the update for ios7. My photos are in the cloud, I guess, so why don't I have enough space?

If I delete photos on my iPad mini, can I still see them in iCloud storage? How do I free up more space on my iPad without removing photos?

If you delete photos from your iPad, they will also be deleted from iCloud and you'll lose them. Also, having additional iCloud space won't give you any more space on your device. You can't move any data to iCloud and delete it from your device. All you iCloud data is also on you device, and if you delete it from your device, it is also deleted from iCloud.
One option to free up space for the update is to delete the music from your iPad, then sync it back using iTunes after you update. (You can delete it all by going to Settings>General>Usage, wait for the apps list to open, then tap Music>Edit, then tap next to All Music.)
Also, if you purchsed the iCloud storage upgrade in the last 15 days thinking you chould use it to free up space on your iPad, you can call the Apple online store for your country and get a refund (1-800-MY-APPLE in the U.S. and Canada.)

HT6208 I have enough space for the recent update but it won't update??? ***? How do I fix this?

I have enough storage for the update but I cannot get it to update?? Anyone have the same problem?

Connect your iPad to iTune and Check For Updates (tap to enlarge image)

TS1702 I tried to download the upgrade, now it won't install and I can not access my documents. It said Vi did not have enough space for the upgrade so I made room but still no luck.

I tried to download the upgrade, now it won't install and I can not access my documents. It said Vi did not have enough space for the upgrade so I made room but still no luck. If I delete the ap and reinstall I will lose my stuff. Any ideas? It won't open so I can email it to myself.

What upgrade are you trying to install? Your profile shows iOS 5.1.1, which is the current max iOS.
 Cheers, Tom

I downloaded iOS 8 and i have lost all my photos. Earlier on I cleared my camera roll just to have enough space for this update. The photos were all in photo stream before I updated and now it's all gone. Please help

After downloading iOS 8, I lost all my pics. Last i checked, all of them were in photo stream. I cleared my camera roll to install the update but now all the pics are gone. My phone says there is about 700+ photos but only 300+ are displayed.

You might have to restore the pictures from your ""backup" you have on iCloud. But, then again, that would put your iPhone back to the last state it was in when doing that backup. But at least you would have all your pictures back.
iin any case, I wouldn't do any further backups or any changes to your iCloud account, until you've got your pictures back again. Proceed cautiously and carefully at this point, until you get an answer that will safely restore the pictures.

I'm getting prompted to update adobe acrobat 9.5.5 which I have deleted. I am currently using 10.1.13. It is still asking me to update 9.5.5 (can't find anything using it) I have tried to cancel the updates for 9.5.5 but it only recognizes the 10.1.13 ver

I'm getting prompted to update adobe acrobat 9.5.5 which I have deleted. I am currently using 10.1.13. It is still asking me to update 9.5.5 (can't find anything using it) I have tried to cancel the update prompts for 9.5.5, but it only recognizes the 10.1.13 version. Suggestions? Am I missing something? It's driving me crazy!

Hi ncm72,
Could you please let me know what version of OS are you using.
Also, go to Control Panel/System Preferences in Windows/MAC and check whether Acrobat 9 is shown under installed programs list.
You might also try running Acrobat cleaner tool to remove all traces of previous versions of Acrobat:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then, install Acrobat X again from the link mentioned below:
Download Acrobat products | Standard, Pro | XI, X
Let me know if this works.
Regards,
Anubha

Hello, I am holding a Iphone 4. I have serious problems for the update of the IOS software 5. in fact this new software will not install. after several attempts, I have error messages 1602, 1604, 2009 ... Suddenly, the screen of my phone is stuck with the

****, I am holding a Iphone 4. I have serious problems for the update of the IOS 5 which will not install. atfer several attemps, ihave error messages 1602, 1604, 2009.

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

I tried to update an app on my iPod 4 gen but didn't have enough space to update and now the apps are stuck waiting for the update. I just wanna access my apps.

I tried to update an app on my iPod 4 gen but didn't have enough space to update and now the apps are stuck waiting for the update. I just wanna access my apps!!!!!

Fix iOS Apps Stuck on “Waiting…” During Download & Install
Fix iPhone Apps Stuck "Waiting" During Installation

TS2755 How to I delete messages(Saved) so that I can create enough space for my update?

How to I delete messages(Saved) so that I can create enough space for my update?

If by "update" you mean you are trying to update iOS, then the way to do this is to use iTunes on your computer to perform the update.
Plug your iPhone into (the current version of) iTunes on your computer. Let it sync. Then do "Check for Updates" from the iPhone's summary page in iTunes.

WhatsApp claims I have no storage on my phone to restore a backup while I have more than enough space for the backup size required. What do I do?

Hello community,
I used to have storage problems on my phone, and chose to delete WhatsApp since it consumed nearly a whole gigabyte on my phone. I thought that through deleting it and reinstalling, it would get rid of the overload of data and start fresh. However, once I got to the page to restore from a back-up of my messages, I didn't have enough space on my phone. So I did further research into how to free up some space (turned out I had a lot of deleted photos hiding in my phone which should've been totally gone) and managed to get nearly 500 MB free. So I went back to my WhatsApp app, and tried to restore the back-up since it says the size of the back-up is 360 MB. However, it still gives the following error message that it had given me before:
"Sorry, there isn't enough room on you iPhone to restore from your iCloud backup. Make room by deleting existing videos or photos and try again."
I didn't (and still don't) understand why it says there is no room on my phone even though I had about 450 MB free. I have tried switching my phone off and then back on. Still, I get the same message. I have also tried deleting WhatsApp again and re-installing it but still I get the same message, still when I have enough room on my phone. By now, I have already consumed my storage on other apps so I don't have much space left anyway, making the error message reasonable.
I would really appreciate if anyone could just throw me some possible solutions that could solve the problem of WhatsApp not recognizing that I've got enough space for it on my iPhone to restore all my messages. I would like them back because I have some important and nice message threads I would love to have retrieved. Remember, I have already tried switching my phone off and back on and also deleting WhatsApp when I had sufficient storage. Currently I don't have enough storage, which makes sense for the error message to appear, but if anyone gives me a possible solution I will make way for enough storage and try the solution.
Also a weird thing is that at first, I still got notifications of messages people sent me through private chat (so not group chat). I don't know what it exactly means, but hopefully that helps with finding a solution.
If you think that I might as well post this question on a WhatsApp forum, please tell me, because it does indeed seem like it lies on the app and not my phone.
Thank you all anyway for reading and wanting to help.
Shaynidw.

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page

HT4623 I have clicked agree to all the terms (about 8,000 times) and the update won't move forward. What do I need to do to move forward and complete the update?

How do I move past the terms and agreement page of the update? I have clicked agree for every catagory about 8,000 times and it won't move me forward or give me any kind of error message.

so the Wifi settings are grayed out ? In that case, use this article for solution: http://support.apple.com/kb/ts1559

TS1702 I have to update the iOS 6 but won't let me it requires at least 2.5 gb of available storage and I I don't know what should I delete in order to have more space for it.

Is anyone out there can answer my question?

Sync your phone but before you do uncheck your music or photos or something before you do. That will take what you choose off your phone. after you do the update you will beable to put some of it back on probably. Or try to do the update from iTunes rather that the phone. Good luck. Or you can just keep the old iOS. I'm not too happy with the update.

My Tom Tom app can't update as it tells me I haven't enough space for it, how can I make space for the update?

I didn't think that I have that much on my iPad , but I can't seem to understand how to make room for this update. If I delete the app and try to reload it will I have lost this app and data and have to re buy it

Hello there Frenchyfile,
I would suggest freeing up some space on your iPhone either from the Music app, or podcasts with this:
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
From: iPhone User Guide page 61
          http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
The same steps to delete a podcast apply for the podcasts app.
You can also free space by deleting other Apps on the iPhone
Remove app
If you are having issues with a particular app, try removing the app from your iPhone.
To avoid losing any app data, first back up your information.
Touch and hold any app icon on the Home screen until the icons start to jiggle.
Tap the "x" in the corner of the app you want to remove. You may be prompted to rate the app.
Tap Delete to remove the app and all of its data from your iPhone.
Click the Home button to cancel or stop deleting apps.
Proceed to the next step to reinstall your app.
From: Using apps on your iPhone
          http://www.apple.com/support/iphone/assistant/application/#section_5
Also you can delete photos or videos from your Photos app.
View your Camera Roll album: Swipe to the right, or tap the thumbnail image. You can also view your Camera Roll album in the Photos app.
...
• Delete a photo or video: Tap
From: iPhone Users Guide page 75
          http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
Also keep in mind, if you bought this app from the App store, you can download it free of charge again if it needs to be re installed.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
All the very best,
Sterling

HT1557 HOW DO I MOVE THINGS TO EXTERNAL HARD DRIVE SO I HAVE ENOUGH SPACE TO DO UPDATE?

HOW DO I MOVE THINGS FROM MY MACBOOK PRO TO A EXTERNAL HARD DRIVE TO CREATE ROOM FOR MY UPDATE?

BJCOCKRELL wrote:
HOW DO I MOVE THINGS FROM MY MACBOOK PRO TO A EXTERNAL HARD DRIVE TO CREATE ROOM FOR MY UPDATE?
You connect the drive, and if it's not already prepared for use with a Mac, partition it with a Mac OS Extended (Journaled) format and a GUID Partition Table (click the Options button for that). Once that's done, just drag whatever files you want to move to the external and then delete them from the internal.

Just bought a new iMac today but came with Lion not Mountain Lion..do I really have to pay for the update?

I just bought the new iMac at BestBuy but it came with OSX 10.7 Lion not OSX 10.8 Mountain Lion..Literally had it 3hrs now... Do I really need to pay to upgrade??

Go to the App Store, sign in to your account, and on the "Quick Links" on the right, click "Redeem".
Try entering your "claim number" there.

HT1222 My update won't verify. What do I need to do? I have enough space for the update.

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