HT1267 How do I get credit for something I downloaded twice by mistake?

How do I get credit for something I downloaded twice by mistake?

Go to the iTunes store, go to Support and Contact. Send them an email explaining your issue. There is no telephone or email support from iTunes. You should hear from them within 24 hours.

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        Dcoyle, We definitely know the importance of understanding options when it comes to ringback tones on your device. I'm truly sorry to learn that you've been experiencing distorted sound. Is this something that just started recently? Which device do you currently have with us? We'll look into this for you, indeed.
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  • How do I get credit for Adobe Touch App purchases?

    I purchased two Adobe Touch Apps a few months ago: Photoshop Touch and Ideas. Today I subscribed to Adobe Creative Could and saw that I can get a month free by purchasing three Touch Apps. So, I purchased a third Touch App today, Proto.
    Okay. Now, how do I get credit for these purchases so that I can receive my one free month of Creative Cloud as advertised?

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  • HT1933 I been charged twice for white collar season pass how do i get credit for it ?

      I been charged twice for white collar season pass how do i get credit for it ?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Recent MacBook Pro 8,2 purchase. How do I get credit for purchasing Lion?

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  • TS1424 How do i get credit for an iPhone app?

    How do i get credit for an iPhone app that was billed to me? 
    The description even said that the app was free that day.  I downloaded it once and it showed TWO downloads, with the first one FREE and the second one I got billed for. 
    It was only $0.99, but I want to know HOW to get a refund!   It's all hidden somewhere on their website, apparently.
    Tom

    You can contact iTunes support here and explain the situation:
    http://www.apple.com/support/itunes/contact/

  • How can I get credit for an app I didn't authorize purchase for?

    My grandson always wants to download new games on his IPhone 3, but he always comes to me to download them. I always make sure they say free before I download them. For some reason I have been charged $7.41 for an app "Dark Knight". How do I get credit back on my card for this?

    For some reason I have been charged $7.41 for an app "Dark Knight".
    The price should be $ 6.99 USD (unless at specific state that charges tax).
    How do I get credit back on my card for this?
    iTUNES STORE - TERMS AND CONDITIONS
    All sales and rentals of products are final.
    Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
    If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Apple.
    However, you can see if this helps:
    How to Get a Refund from iTunes | eHow
    Hope this helps.

  • HT1689 I was charged for duplicate purchases but never received any. How do I get credit for non received purchases?

    After making a purchase, I didn't received it and was charged duplicate times. How do I get credit to my account for this?

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

  • How do I get credit for wrong I-Tunes Store download?

    In the I-Tunes Store, I clicked "BUY" for one song not realizing it will download whatever song you are previewing rather than the one you instruct to buy.
    How to get credit for the unwanted song?
    Thanks!
    Never mind. Found the answer

    Contact the developer for a refund.

  • How do I get credit for an accidental app download

    Just wondering if anyone knows how to get credit for a download my kid downloaded (app).  I tried what apple suggests but it keeps sending me in a loop..HELP!

    Have you tried contacting iTunes this way:
    How to report an issue with Your iTunes Store purchase
    Just note that Apple says all sales are final.

  • How do I get credit for an app that wouldn't download and I had to delete?

    I bought an app and it downloaded to my iPhone but then wouldn't even open.  I had to finally delete it and purchase a different one.  It was a cheap one - only 99 cents - but if a lot of people are out 99 cents, that's a lot of dough.  How do I get credit?

    The App I have only has a "Share" button; which is linked to the "Mail" App that's on the iPad.  Problem is, that's the only way of sharing the file, through the Mail App.  The problem is, the file is too big and long to share via mail.  There has to be some someftware to extract that audio file from that App because it only supports sharing through Mail

  • HT204370 how can i get credit for an unauthorized purchase?

    my 5 year old son purchased a movie on my apple tv without permission. Is there any way to have it removed from the download and get credit for the purchase?

    You may have a chance here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT201209 How do I get credit for money I already have to buy things?

    We have over $10 on our store credit to buy things. Whenever we try to buy anything, it asks for our billing info for our credit card. We want to use money from our gift cards. How do we get to use that instead of a credit card which we do not want to use?

    If you're trying to gift content, you can't. Otherwise, either the iTunes Store servers are checking the validity of your account and won't charge the card, or there's a problem at Apple's end; if the credit card is actually charged except as noted, ask the iTunes Store staff for assistance.
    (98312)

  • HT1657 How do I get credit for movie that wasn't view for another movie?

    We try to rent a movie on iTunes and show that it will take more than 3 hours to download so we decided not watch the movie.  How do we get a credit for another movie?

    Go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT3702 how do I get credit for purchase of wrong app?

    How do I get a credit for purchasing the wrong app?

    No-one here can anticipate Apple's response but if the 'wrong' app was purchased by accident and the right one is available on the App Store (like a name variant) they may agree.   Worth writing anyway.  
    Apple - Support - iTunes - Account & Billing

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