HT1291 MacBook Pro Reset to factory settings.

I have a new MacBook Pro that is right out of the box. During the data migration from the PC power was interrupted and I've been told I need to start over. But after several tries I keep loosing the conection and I think I need to start over. How do I reset a 2013 MacBook Pro to the factory settings?

To reset your computer, use OS X Recovery > http://support.apple.com/kb/HT4718 Follow these steps:
1. Press Command and R keys while your Mac is starting to start into OS X Recovery, and open Disk Utility.
2. Select Macintosh HD on the sidebar, go to Erase tab and erase the disk.
3. Close Disk Utility and reinstall OS X. After installing OS X, Setup Assistant will ask you to restore the backup, so do it

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HT201376 Hello, I am trying to reset my macbook pro to its factory settings but I can't type the name of the formatted disk nor can I click on erase, as this feature is disabled. Could you please assist?

Hello, I am trying to reset my macbook pro to its factory settings but I can't type the name of the formatted disk nor can I click on erase, as this feature is disabled. The 'type name' space and the 'erase' button are in light grey - Could you please assist?

Hello!
Did you boot to the Internet Recovery Partition?
Here’s how:
1/ Make sure your computer is completely shut down.
2/ You’ll have to be quick next: Press the Mac’s power button. As soon as you either hear the loud chime, or see the display light up - usually after a second or 2 - on your keyboard press [alt] + [cmd] + [r] Keep these keys on your keyboard pressed until you see a spinning globe with the text “starting Internet Recovery” You might have to connect to your Wi-Fi network before you can continue here.
After a few minutes, you’ll be presented with a Utilities screen. This is the Internet Recovery partition. If this step is already giving you problems, try using a USB-keyboard. It doesn’t have to be an Apple-keyboard. If you have a Windows-tailored keyboard laying around, use the “Windows-flag” key in stead of the [cmd]-key and it should also work.
3/ Choose Disk Utility and click [continue]

How do i reset a macbook pro to the factory settings

How do I reset a Macbook to the original factory settings?

Restore to original:
Boot from your grey installer DVD disc 1, or SL retail installer disc (hold down the C key on startup or hold down Alt/option on start and choose the installer disc).
OK the language page (if present).
From the installer screen, do not click 'continue' - go to the menu bar and choose Disk Utility; depending on the OS version it may be in the Utilities menu or Tools menu.
In DU, select your internal drive in the sidebar (the top item with the makers name and serial no.).
Run Repair Disk (not permissions). If that comes up as disk OK;
Click the partition tab. Select the partiton from the drop-down above the graphic; 1 partiton is all you need. Go to the options button and ensure that the partition scheme is GUID and the file system to Mac OS Extended (Journalled).
Name the partiton (usually Macintosh HD), click Apply.
When that's finished, select the new volume in the sidebar (indented to the right below the drive) and go to the Erase tab.
Select Security options and select zero data (one pass is more than sufficient). Click erase. That will take quite some time; probably measured in hours and dependant on the size of the drive.
(The purpose of this step is to ensure there is no recoverable data left on the drive).
When that's completed, close DU and continue with the installation.
When installation is complete, after the restart ignore the setup assistant and shut down the Mac (you may have to do this by holding down the power button).
The Mac is now ready for the new owner to personalise it as if new.
Be sure to pass on the original grey discs with the Mac, and the SL retail disc if you loaded SL.

How to restore Macbook Pro to the factory settings

I'd like to restore my Macbook Pro(Snow Leopard 10.6.8) to the factory settings, but I lost the installation DVDs that shipped with it.
Is there any solution for this?
Thanks.

Hi,
Thank you.
I attached two pictures, and hope the information would be helpful.
I think it's even before 2009...

How to restore macbook pro back to factory settings

how do i restore macbook pro to factory settings

Welcome to the Apple Support Communities
If it didn't come with DVDs:
1. Press Command, Option and R keys when your computer starts and open Disk Utility.
2. Select Macintosh HD in the sidebar and erase the disk.
3. Install Mac OS X.
If it came with discs:
1. Insert the Mac OS X disc and press C key when your Mac starts.
2. Go to Utilities > Disk Utility, select Macintosh HD in the sidebar and erase the disk.
3. Install Mac OS X

How can i restore macbook pro to its' factory settings?

i wanna restore my mac to its' factory settings. how can i do this??
thanks for help

Use its original disks to erase the drive and install a new OS.
(60804)

I had to restore my 2006 MacBook Pro back to factory settings (Tiger 10.4). Can I use my Time Machine back up from Snow Leopard to put it back the way it was?

I cannot locate my Snow Leopard disks but I was able to use the Tiger disk that came with the computer to restore it. However, it completely erased it and set it back to Tiger. Can I use my Time Machine to put Snow Leopard and my data back on the computer?

You can't restore a Time Machine backup made with Snow Leopard onto a system with Tiger. You can, but you will damage Mac OS X.
In order to restore your Time Machine backup, you should have your Snow Leopard disc. Then, insert it and hold the C key while your MacBook Pro is starting. Finally, choose your language, go to Utilities menu (on the menu bar), choose the option to restore the backup and follow its steps, so you will recover Mac OS X Snow Leopard

I want to wipe my MacBook Pro and reinstall factory settings... Help???

do I need discs?

Throw away any files which may contain sensitive data and securely empty the Trash.
If it shipped with Mac OS X 10.6.8 or earlier, insert its original disk and restart the computer with the C key held down.
If it shipped with Mac OS X 10.7 or newer, restart with the Command and R keys held down.
Use the Disk Utility to erase the partition with Mac OS X installed, and then install a fresh OS onto it.
If you're going to sell or give away the computer, include the disk with it, or press the Option key as well when restarting from the recovery partition.
(104265)

If I buy a macbook pro second hand, am I able to bring it to the apple store to be reset to factory settings?

I am looking into buying a macbook pro used and there is the chance that it still has a user on it which will stop me from using the computer. Is it possible to bring a used computer into the store to be reset to factory settings? I am a current apple user if that helps.

Unless the Mac has been reformatted (disk erased) the prior owner's admin account would still be setup.
Try to get the original install disc(s) that came with the Mac otherwise you will need to purchase Snow Leopard because at some point you may need to repair the startup disk or reformat the drive.
Snow Leopard is still available from Apple > Mac OS X 10.6 Snow Leopard - Apple Store.
I doubt Apple will reformat the drive and reinstall OS X for you unless you pay a fee.

My daughter reset her Mac book Pro to the factory settings by her doing this did we loose all the pictures and stuff that was on the computer before

My daughter reset her Mac book Pro to the factory settings by her doing this did we loose all the pictures and stuff that was on the computer before

If by resetting to factory settings you mean she erased the drive and reinstalled the operating system, OS X, then yes all data thatwas on it is gone. That is why apple included time machine so you can make backups of your data.

IPod Classic (7th Generation) won't reset to factory settings...

Hi, I have a Apple iPod classic 160 GB Black (7th Generation). I had tried to sync it to my MacBook Pro, which the iPod was set up with, will not show up in iTunes. I will get an error message "The iPod "iPod" could not be restored because it could not be found." Then I'll get another error message "iTunes cannot read the contents of the iPod " Chris' Classic 160 iPod." Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings." When I go to "About this iPod" it shows that there are no songs, movies, photos, podcasts or contacts. There are four games loaded on the iPod. But, it shows 41.5 GB used and 107 GB free.
This is what I have done up to this point:
Disconnect and reconnect your iPod to iTunes, and then attempt to restore or update the iPod again. Also, I've tried other USB cords.
Restart your computer and then attempt to restore or update the iPod again.
Try connecting your iPod to a different USB port, and then attempt to restore or update the iPod again. Connecting to a USB 2.0 port is recommended. For Windows computers, refer to Identifying USB 2.0 ports on your computer for instructions.
Remove any USB devices not manufactured by Apple that you have connected to your computer (it is not necessary to remove your keyboard or mouse). Then, attempt to restore or update the iPod again.
Update to the latest version of iTunes, and then attempt to restore or update the iPod again.
How do I clear out that 41.5 GB from the iPod? What can I do to reset the factory settings on the iPod?

Do the iPod disk diagnostic on your iPod, as in this excellent earlier post by tt2.
It wont fix your problem, but help us in troubleshooting.
then, Use Disk Utility->FirstAid->Repair ( may take 30 minutes )
Failing that Disk Utility -> Erase
This will reformat the iPod ( try using FAT32, instaed of HFS+) may take 4 hours.

Wifi just stopped working on an iPhone 4S, iOS 8.1.3. Have reset to factory settings and restored, still no wifi.

Wifi just stopped working on an iPhone 4S, iOS 8.1.3. Have reset to factory settings and restored, still no wifi. Will next release of iOS address this problem?

Hey there kevin8!
I have an article for you that can help you continue to troubleshoot this issue with the Wi-Fi on your iPhone. The article can be found right here:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Hopefully that will help resolve your issue. Thanks for using the Apple Support Communities!
Cheers,
Braden

IPhone 4s update was interrupted and message said phone had to be reset to factory settings. Lost all photos from phone in process of transferring to pc. Copy of my backup overroad that phone and all the old data and photos are gone.

My boyfriend and I share an iTunes account. I just tried to update his phone and during the update an error message occurred saying that his phone had to be reset to factory settings. It said it was an un setup phone and needed plugged in to iTunes. With no other choice, we had to select reset to factory settings. Now, my phone backup through iCloud downloaded onto his and all of his contacts and photos were overridden by mine. His photos were in process of transferring from the phone to the pc while this occurred and over 900 of them were complete when this happened. They don't show up on the pc now either since the sycn wasn't finished. Is there a way to get them back? When we plug his phone in now it shows my name instead of his so I'm not sure how to get to an old version of his backups even.

Error -1 indicates a hardware issue with the device.
Read here > http://support.apple.com/kb/TS3694
The device should still have warranty but unfortunately any service needs to be done in the US.
Warranty check > https://selfsolve.apple.com/agreementWarrantyDynamic.do
Is it possible for you to send the device home and have a family member take it to the Apple Store?

Why wouldn't my iPod Have a reset option to reset to factory settings I believe I received a display iPod it came with games you can't play if you click on them it says for demonstration only and I can not download any apps or games wth do I do

i bought this 3 months ago didn't open it or anything I know big idiot but it was for my daughters bday today she opens it and stuck to the back of it was a yellow sticker saying display model. What..... Ok so we charge it she can't wait to download her little grs and play and nope it won't let me download any apps or games so I tried to sync it with her brothers and no it won't so I google it to find out how to reset to factory settings looked so easy should have known I go to settings then general and yep no reset option so I try the iTunes thing with the laptop nope didn't work I am ready to try the hammer you know where you continually beat the darn thing till you feel better ugh please any suggestions would be so appreciated

You should be able to force it into recovery mode and restore it. Provided, that is, that it's not also activation locked. If there's an iCloud account set up on it with Find my iPod enabled, you're pretty much hosed.
You may want to try contacting Amazon to see if you can return it. Was it actually sold by Amazon, or by a 3rd party? Amazon is getting to be as bad as eBay any more with all the 3rd party sellers.
Amazon is NOT an authorized source for any Apple products. What you got was, as you have already figured out, a demo model. It was probably either liquidated along with the rest of the inventory from a brick and mortar retailer that went bust or possibly even stolen.

My Windows 7 laptop had to be reset to factory settings and iTunes was wiped. I have all my songs and playlists on my iPod. Is there anyway to transfer the songs back over, but storing the number of plays I have and carrying across my playlists too?

My laptop had a few problems and it had to be reset to factory settings. Meaning my iTunes was wiped clean and I had to reinstall it. My previous iTunes (and current iPod nano) has 13 playlists, over 2000 songs and a record of plays going back 2 years (which i would like back since a lot of my playlists are play based).
I've followed guides online, and i've managed to get my songs from my iPod to my computer and thus onto iTunes again. But neither the play count, nor the playlists are transferring with these methods.
Considering when I first bought this laptop I had to redo all my playlists and I KNOW how time consuming and bloody annoying it was I'd rather not do it again.
Is there anyone that can give me a step by step guide of how to do this?
I would GREATLY appreciate this, as at current i'm refusing to sync my iPod again as I am so desperate to cling onto the playlists and plays I have, which means no new songs...
Please help if you can.

The Ipod works fine.
Battery charges regularly with the occasional glitch.
Running iTunes 11.1.1.11
I figured a Nano would probably connect in a simpler way than the touch, but only have a couple computers and cables to test.
I've reinstalled iTunes, but not the full suite, and not all traces. I will attempt this, but I suspect its related to my touch. I was able to connect other iphones to my itunes without issue, using the same cable.

HT1291 MacBook Pro Reset to factory settings.

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