HT1296 i plug in my iphone 5s and itunes isnt sensing that i have my iphone plugged in but my computer senses my iphone what is going on?

I recently got an iphone 5s and i was trying to port my stuff with my iphone 4 before i went to go get the 5s and i had a problem my itunes wasnt sensing the phone so i got back thinking that the 5s would maybe get sensed and the only thing sensing my iphone is my computer. Itunes doesnt even bring up my phone at all. i restarted my iphone and i restarted my computer i also reinstalled itunes and nothing has worked. please help.

Follow the steps in this article: http://support.apple.com/kb/ts5376

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HT201210 my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this

my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this?

Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

Quicktime and itunes wont install. I have never had quicktime installed on my computer before

I recently bought an ipod touch 4g and realized that I needed itunes to activate it. After downloading itunes it wouldn't install, no error messages or anything, when I click on the installer it just doesn't do anything.
After downloading several versions of itunes (older versions) I finally found one that started to install. Then it told me that I need Quicktime on my computer in order for it to install. So I downloaded the latest version of quicktime and had the same problem, when I click on the installer, nothing happens. I tried downloading older versions of quicktime but still had the same problem.
I have never had quicktime or itunes installed on this computer before, so I know that it isn't an older version of the program hidden in my computer that is preventing the installation from happening.
My computer is running on Windows 7. I know that there wasn't a problem with downloading the software, the files weren't corrupted or anything. There are no error messages, the software doesn't even partially install. When I click on the installer, nothing happens. I have tried running the programs as an administrator and that doesn't change anything.
I have tried so many different things, but can't remember everything that I tried. Yesterday I spent nearly 10 hours trying to sort this out because I was determined to get my ipod running. I only stopped when my internet credit ran out and today after buying some more, I am trying again. Please help.

I appreciate the quick response, thank you for that.
One thing I did try was windows cleanup utility and searched through the program files for all apple software, but had none. I even deleted the temp files on my computer, and on my internet browser, but nothing happened.
One thing that I didn't think of was deleting the installation files in my downloads folder, pretty silly of me but I didn't think it would make a difference. I also spent about 2-3gig on downloads yesterday and didn't want to delete the files but as a last resort I did and emptied my recycle bin, then downloaded a fresh copy of Quicktime and finally it installed!
Now I am in the process of downloading a fresh copy of iTunes, the download hasn't finished yet so I haven't had a chance to install it yet but I have a much better feeling about it this time after deleting all the old installation files from my downloads folder. If Quicktime worked after that, I am sure iTunes will.
I can't believe it was something so simple as deleting the installation files in my downloads folder and emptying the recycle bin. I had seriously gone through my entire computer looking for any little file that was related to Quicktime or iTunes. I didn't even think of the two most obvious places. I spent so much time and credit downloading multiple files and my computer even got a virus when trying to download a copy from an unauthorized source, I had no problem getting rid of the virus, but struggled with Quicktime and iTunes, that is why I got so frustrated! I feel like an idiot now :-P
Thank you for your help. I still havent installed iTunes yet, so fingers crossed. I think it will work now though.

Lost audiobooks that have been purchased are gone and iTunes is saying that I have to repurchase them. I have all of the receipts, how can I get them back without having to pay another hundred dollars?

ITunes is saying that the only way to get back all seven of my audiobooks are to repurchase them, however that is going to be about a hundred dollars to repurchase them all and I don't have that kind of money right now. Why are they making me do this and why the **** did they delete them in the first place, because I know I didn't delete them. I am on a MacBook Pro OS X version 10.9.5, processor 2.26 GHz Intel Core 2 Duo, memory 2GB 1067 MHz DDR3.

HI ..
You're sure you signed into iTunes using the same Apple ID used for the purchases?
You can re dowload past purchases for free > Downloading past purchases from the App Store, iBookstore, and iTunes Store

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

Good day BenithaK,
Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
Apple ID: What to do after you change your Apple ID - Apple Support
To change your iTunes billing information for either Apple ID account, follow the directions in this article -
iTunes 12 for Mac: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Safe computing,
Brett L

ITunes is saying that I have over 4.78 GB under the category of "other", making it so my iPhone 4 can't add any data (music, apps, pictures, etc.). I'm currently using only 1.3 GB of storage on my iPhone, and the rest is "other". How do I fix this?

iTunes is saying that I have over 4.78 GB under the category of "other", making it so my iPhone 4 can't add any data (music, apps, pictures, etc.). I'm currently using only 1.3 GB of storage on my iPhone, and the rest is "other". How do I fix this?

Not if you sync your contact to itunes using the program provide i.e outlook..etc

Hello! The question is this. In London, took the Iphone 5 as sim free, flew to Moscow put Simcoe, and he writes me that is locked to the operator O2. Can anyone encountered this problem? What to do? How to remove the Unlock?

Hello! The question is this. In London, took the Iphone 5 as sim free, flew to Moscow put Simcoe, and he writes me that is locked to the operator O2. Can anyone encountered this problem? What to do? How to remove the Unlock?
<Edited by Host>

Look at your receipt. Does it say unlocked? It is possible to purchase both locked "sim free" and unlocked iPhones from Apple.
ONLY the carrier an iPhone is locked to can legitimately unlock it.
IF your receipt says that it was supposed to be unlocked, and it is not, call AppleCare. They should be able to straighten it out.

I have synced my Iphone 3GS to the newest itunes version to get IMessage, it worked but now it doesn't and i have tried resyncing my phone but it still doesn't work. what should i do?

I have synced my IPhone 3GS to the newest iTunes version to get IMessage, it worked for a while but now it doesn't work and I have tried resyncing my phone but it still doesn't work. what should I do?

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

Have bought a new IPhone and putting apps on that I have already bought and itunes is charging me again what do i do

have bought a new IPhone and putting apps on that i have already bought and itunes is charging me again any suggestions as what i should do?

If you buy them again, then you will be charged again.
If you want to redownload them for free then follow the directions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT4623 Dear AppleCare, My iPhone 5 was bought with full price in the USA from Sprint, and I was told that it is a global phone. But when I am back in China using local carrier, Can not be activated

>
>>Dear AppleCare，
>>My iPhone 5 was bought with full price in the USA from Sprint, and I was told that it is a global phone.
>>But when I am back in China using local carrier, Can not be activated
>>I can't believe that !
>>>Details:
>>>SN:F1*******8GL
<Personal Information Edited by Host>

Sorry to tell you this but this is not AppleCare.
This is a forum of users just like yourself who do their best to help other users.
We are not able to help you with your problem

I am using ios 5 in my iphone 3g and all the apps that i have before is not working

i am using ios 5 in my iphone 3g and all the apps that i have before is not working plz help !!!!!!!!!!!!!!!

Hi
Update the applications thru App Store

I lost an Iphone 5 and got a new one on the next day by mail but it still doesn't work, what I need to do to activate the phone?

I lost an Iphone 5 and got a new one on the next day by mail but it still doesn't work, what I need to do to activate the phone?

Let's ensure we get this new device up and running, 123Vika. I know the importance of having a functional device. I have some great news you can activate the device directly from My Verizon. Take a look; http://vz.to/1gdvahs
YosefT_VZW
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I've had to reset my laptop to factory settings a few times recently and now I realise that i have auth'd my iphone to my laptop 4 times now (i can only do this once more). Is there anyway of de-authing my laptop without being having access to itunes?

I've had to reset my laptop to factory settings a few times recently and now I realise that i have auth'd my iphone to my laptop 4 times now (i can only do this once more). Is there anyway of de-authing my laptop without being having access to itunes on my laptop to do this?

Without access, you're gonna have to wait until you reach the 5 authorized computer limit, then you can de-authorize all.
http://support.apple.com/kb/ht1420

HT4910 What happen if i lost my iphone and i cant get in on my icloud, it says that i have a valid apple id but i dont have acces to the icloud

What happen if i lost my iphone and i cant get in on my icloud, it says that i have a valid apple id but i dont have acces to the icloud

Hi tinashah817,
Was this book downloaded using iBooks, or from another application? If it was from iBooks you will need to install that application to delete it.
See this article about managing your iBooks library on your iPhone -
iBooks: Tips for managing your iBooks library and storage on iOS devices
http://support.apple.com/kb/HT5544
Once the book has been deleted from the iPhone you can uninstall the iBooks application if you so desire.
How do I uninstall an app?: Apple Support Communities
https://discussions.apple.com/thread/4392015
Thanks for using Apple Support Communities.
Best,
Brett L

My Ipod id plugged in, but my computer says that it is unable to sync, restore, and all of the above becasue there is a duplicate file name. Then when I un-plug my ipod it is frozen in the connected screen. What do I do?

My Ipod is plugged in, but my computer says that is unable to sync, restore, or all of the above because there is a duplicate file name. Then when I un-plug my ipod it stays frozen on the connected screen. What do I do???

Are you getting that when connecting to Mac OS or a Windows OS, Kaitlin?

HT1296 i plug in my iphone 5s and itunes isnt sensing that i have my iphone plugged in but my computer senses my iphone what is going on?

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