HT1310 I have a macbook pro about 4 years old. I can't get it to open past the flashing question mark folder. However, I just tried to hold down the option key and the question mark disappeared. Still, nothing...the light is on the screen but nothing e

I have a 4 year old macbook pro and when I turn it on, the screen and fan come on but there is a flashing question mark folder that appears. Nothing beyond that point....help?

There is no installed OS or you have a dead hard drive. Start by booting from the original installer disc that came with the computer or an installer disc that has a later version than the original such as a Snow Leopard DVD. Then you can do this:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

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I have a macbook pro a year old that has started freezing a lot lately, why is this happening because it has been work great until now, what is the problem?

I have a Macbook Pro, a year old and it's started freezing all the time when I go to open pages, The small coloured wheel comes up a lot of the time, I have Mac Keeper and run this program but it doesn't sem to help. Do I have a problem with the hard drive or something else? This is very annoying.

Mac Keeper is a malware !!!! Read here and unistall this crap >>>
https://discussions.apple.com/docs/DOC-3027
MacKeeper can be regarded as highly invasive malware* that can de-stablize your operating system. It is unethically marketed by a company called Zeobit and a rip-off.
Further opinion on it and how to uninstall MacKeeper malware can be read here:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

I need a new inverter cable for my MacBook (5.5 years old). Can I get it replaced cheaply, or should I buy a new laptop?

Hi! I have a 5.5-year-old Macbook4.1, and I've been having problems with the display. I googled the problem and found out that I've got a wonky inverter cable. Apparently, the part itself is relatively cheap, but the labor (which involves taking nearly the whole laptop apart) means that the repair is expensive. The quote I got (in Germany, where I live) is 200 euros.
My laptop has been functioning just fine besides the display problem, but since it's already so old, it seems to make sense to buy a new laptop rather than repairing this one. However, someone told me that I should contact Apple first and see if they might cut me a deal on the repair, since I'm an existing customer and they'd want to keep me happy. I tried doing this through the Apple Support site, but I'd have to pay $50 to do that, which seems to defeat the purpose. Going to an Apple store is also prohibitively expensive, since there aren't any very close to me.
So my question is this. Does anyone see any reason why I shouldn't buy a new laptop? The one I would probably end up buying is about $550 (not a Mac), so it's more money than I'd pay for the repair, but...you know. Sunk costs, and all that. I'd be appreciative of any opinions!
Sidenote: in case anyone doubts my diagnosis, here's a description of the problem. When my screen is open, I can see a very faint picture on the display, but the screen is pretty much dark. When I slowly tilt the screen as if to close it, the picture suddenly comes back. So when the laptop is open at any angle more than about 45 degrees, the display is dark.

go on give it a go! what have you got to lose;
http://www.ifixit.com/Guide/MacBook+Core+2+Duo+Inverter+Cable+Replacement/4772

I can't install Photoshop CS6 because my Macbook Pro is too old. Can I get an earlier Photoshop version?

Do they still sell Photoshop CS5?

you can't get a lower version via adobe.
and you can check if your mac is upgradable here, Apple - Upgrade your Mac to OS X Mavericks.

HT1270 Hi, I have bought macbook pro a year back and it has 4 GB RAM and its mid 2012 model can u tell me whether if i give the macbook for upgradation of memory will they do it and what would be the cost

Hi, I have bought macbook pro a year back and it has 4 GB RAM and its mid 2012 model can u tell me whether if i give the macbook for upgradation of memory will they do it and what would be the cost.

You need to take your MacBook Pro to your Apple store genius bar and check that they will do the upgrade for you...price for 4 GB memory used to be $200 but you will have to check with them for the current cost.
You can also check with OWC, http://www.macsales.com and see what their cost is and decide if you want to do it yourself. Cost will be about half of that at the Apple store.

I have a MacBook Pro version 10.7.5 Every time I try to open iphoto I get the warning: "To open your library with this version of iPhoto, it first needs to be prepared. You have opened this photo library with a newer version of iPhoto." How do I do this?

I have a MacBook Pro version 10.7.5 Every time I try to open iphoto I get the warning: "To open your library with this version of iPhoto, it first needs to be prepared. You have opened this photo library with a newer version of iPhoto." How do I do this? I recently bought aperature, and it has been since then that I get this warning.
Thank you!

No I have not tried those things. I don't even know what that means I suppose I have the newest version of aperature; I just bought it 4 days ago.

I got a new 25" LG ultra wide monitor and would love to use it with my macbook pro Late 2011. I can't get the resolution to the recommended 2560x1080. Can anyone help?

I got a new 25" LG ultra wide monitor and would love to use it with my macbook pro Late 2011. I can't get the resolution to the recommended 2560x1080. Can anyone help?

I found a similar question on Amazon: http://www.amazon.com/2560x1080-resolution-macbook-resolution-option-/forum/Fx15 6DUSW1J104N/Tx14L2NHT4Y3F8K/1/ref=cm_cd_ql_tlc_al?_encoding=UTF8&asin=B00JM99DIU
It looks like you may need a mini-displayport to Displayport cable. You can also try holding the option key while clicking on "scaled" to see if the option you need comes up.
~Lyssa

I have a MacBook, made in 2010. I can't get the eject function to work. I have a DVD in now and want to eject it and put another one in. Command-E, dragging it to the trash or Find-Eject does not work. Ideas?

I have a MacBook, made in 2010. I can't get the eject function to work. I have a DVD in now and want to eject it and put another one in. Command-E, dragging it to the trash or Find-Eject does not work. Ideas?

Hi there. Hear are some other options . Hold down for click on the track pad while restarting and keep it down all the way thru boot. Or use right click on a mouse. If it's stuck, sometimes sticking a business card in top edge of slot while trying the eject option can work.

I have MACBOOK PRO - 3 years old, lately it is running very slow. I have reset it to factory settings - no joy. Did pressing Cntrl, option, shift start button for 10 secs - still no joy. Any suggestions?

I have MACBOOK PRO - 3 years old, lately it is running very slow. I have reset it to factory settings - no joy. Did pressing of Cntrl, option, shift keys and start button for 10 secs - still no joy. Any suggestions?

Were you trying to get to Recovery mode to repair the hard drive or reinstall?
OS X: About OS X Recovery

HT201257 hardware test using an external optic device (iMac) on macbook pro 9 years old via firewire. What to do? and how to do it?

hardware test using an external optical device (iMac) on macbook pro 9 years old via firewire. What to do? and how to do it?
I thiunk the graphic card is defective and need to run hwt

You don't.
Need a internal optical drive and the Hardware Test on disks is old and outdated anyway.
Your machine has lasted a long time, congratulations, they usually only last about 4-5 years.
They get clogged up with dust and overheat, kills the video card, there is nothing you can do as it's hardware damage over time.

Slow Macbook pro, ~1 year old; Really HUGE Page Ins and Page Outs size, think 400 GB In vs 100 GB Out

Hi everyone, I have a macbook pro and it's so slow. After scouring the internet a lot, and CCleaning my computer 359802 times and using Onyx, I finally realized why it's so s low.....my Page Ins and Page Outs are so big. I have attached a screenshot that illustrates this.
I am not sure how my computer ballooned to this size, but it makes sense why it's like a turtle and is slower than my 4 year old Sony.
Can someone help me?? I am not sure what processes to get rid of and I feel like Google Chrome is taking up huge amounts of my Ram. I mean yeah I open Google Chrome and run like 8 tabs and have Word and iTunes open, but my 4 years old Sony could run faster than this and I used to open like 12+ tabs on Chrome while running Word, Excel, Powerpoint, iTunes, and VLC on my Sony. Which was nowhere near as powerful as this computer. Supposedly.
My computer Specs are:
2.3 GHz Intel Core i5
4 GB 1333 MHz DDR3 RAM
Intel HD Graphics 384 MB
Mac OS X Lion 10.7.4
I would really appreciate any advice to get this down to normal.....since I hear most ppl have page ins and page outs in the MB or even KB. Right now I'm running Google Chrome, Word, Ppowerpoint, iTunes, and Adobe PDF Reader. I don't think this should be too unreasonable of work load.
Thank you

The problem is not that your page ins are big, as that value resets when you reboot the system. However, your page outs are are almost 25% of your page ins, which means you can use more memory for the applications you run. A page out is done when memory is full, and the system needs to add something else to memory, so it writes some memory to the hard drive to make room. The guideline to add more memory is 10% to 15% page outs greater than page in's, and yours are more than that.
Your MacBook Pro can handle up to 16GB of memory. You might want to consider upgrading to 8GB, which would double what you have today. OWC and Crucial are two sources for quality memory. $42 for 8GB from Crucial, and you can usually find a % off coupon on retailmenot.com.

I have a MacBook Pro from 2010. How do I get iMessage to work on it?

I have a MacBook Pro from 2010 and was wondering if it's possible to get FaceTime and/or iMessage on the laptop. Does anyone know if this is possible, and if so, please let me know how! Thanks!

Why yes, yes it is! I see that you are running 10.6.8, so the best soultion would be to upgrade to Mavericks. If I am not mistaken, it is at no cost to you. Just go to the Mac App Store & find the Mavericks upgrade. It should be one of the more popular options on the featured page.
Good luck!

Can Aperture V. 3.4.5 read Panasonic GH4 Raw Photo Files? Is problem using Vintaged MacBook Pro 8 years old?

Have vintaged MacBook Pro 15" running Mac OSX 10.7.5 but can't view downloaded GH4 Photos and all available software upgrades loaded?
My GH4 photos show in aperture running on my iMac 27 at home (2-3 years old)?
Anyway to get the Vintage Macbook Pro and Aperture 3.4.5 to view the GH4 photos/

That camera is not yet supported, see the list of currently available RAW support:
http://www.apple.com/aperture/specs/raw.html
It usually takes a few month after the release of a new camera for the RAW support to be available.
But even, when the RAW support will finally be released, it will probably require the latest version of MacOS X Mt. Lion or Mavericks - all recent RAW support has been released only for the newer versions of Aperture or iPhoto.
As a work-around, use the software that comes with the camera (SILKYPIX) to convert your RAW to a different lossless format (e.g. TIFF)
(Download SILKYPIX Developer Studio for Mac - RAW photo ...)

I bought Lion and downloaded on my laptop, all is great. I was told by Apple tech I could put it on my family's computers (up to 4). However, I just tried to put on my daughter's and it asked for my billing info again. How do I avoid repeated charges?

I bought Lion and downloaded it on my laptop. Apple tech said I could install it on family computer without buying again, they said it could be on 5. I just tried to install on my daughter's and was asked for my billing info again. How do I install on family computers without having to pay again?

Your other computers must have Snow Leopard 10.6.6 or later installed. You open App Store and sign in using the same Apple ID used to purchase Lion. Click on the Purchases icon in the toolbar. You should now see an active Install button to the right of the entry for your Lion purchase.
Here's a tip:
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable Lion installer that you can use without having to re-download Lion.

Replacement hard drive for 17" Macbook Pro (4 years old)

I need to replace the internal hard drive (500GB) in my 17" Macbook pro.
Is the "Seagate (Model: STBD1000400) 1TB Internal Serial ATA III/Serial ATA II Solid State Hybrid Drive for Laptops" a worthwhile and compatible purchase from Best Buy?

I havent used that hybrid drive, maybe someone else here has.
As for replacement with a conventional HD:
Best buy 1TB Toshiba 5400RPM 2.5" 9.5mm thick
same as used by Apple in new macbook pros made by Hitachi, marked Toshiba.
These are the same HD used in current Macbook Pro, theyre made by Hitachi, marked Toshiba however
MQ01ABD 1 TB 2.5" Internal Hard Drive
http://www.amazon.com/MQ01ABD-2-5-Internal-Hard-Drive/dp/B0077CV2RO/ref=sr_1_1?i e=UTF8&qid=1377897424&sr=8-1&keywords=toshiba+5400+1tb+2.5%22
If you want that Hitachi travelstar, here it is on ebay for $69 by a reputable seller:
http://www.ebay.com/itm/HGST-Travelstar-5K1000-0J22413-1TB-SATA-2-5-Laptop-Hard- Drive-HTS541010A9E680-/251275236853?pt=US_Internal_Hard_Disk_Drives&hash=item3a 8 12bd5f5
I know this sellers reputation, however his prices are higher:
http://www.ebay.com/itm/Hitachi-Travelstar-7K1000-1TB-7200rpm-SATA3-2-5-Hard-Dri ve-HTS721010A9E630-9-5m-/370789354623?pt=US_Internal_Hard_Disk_Drives&hash=item 5 654c48c7f

HT1310 I have a macbook pro about 4 years old. I can't get it to open past the flashing question mark folder. However, I just tried to hold down the option key and the question mark disappeared. Still, nothing...the light is on the screen but nothing e

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