HT1310 when i starst my mac i get a flashing folder with a question mark. i tried rebooting and holding the option button then i get 2 boxes, one with a refresh arrow and one with a forward arrow neither of them seem to do anything. now what

when i starst my mac i get a flashing folder with a question mark. i tried rebooting and holding the option button then i get 2 boxes, one with a refresh arrow and one with a forward arrow neither of them seem to do anything. now what

Here is an article that describes what it is supposed to do:
Startup Manager: How to select a startup volume
If no Volumes are shown, it is telling you there are no potentailly bootable Volumes attached. That means your boot drive has died or the bootable image on it is unrecognizable.
What Mac Pro ? by year, GHz, number of processors, screen size?
What Mac OS X ?

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Why does my iMac (on occasion) not shut down, warning message comes on saying i have to switch off by pressing and holding the power button then restart,

Why does my iMac (on occasion) not shut down, warning message comes on saying i have to switch off by pressing and holding the power button then restart, something to do with a Panic report?
Thanks
Brian

Hi mende1,
you asked me to post the Kernal panic report then next time it appears, sorry for the delay but it was fine until yesterday when it happened again so here it is, hope you can make sense of this, thank you for your help.
Regards
Brian
Interval Since Last Panic Report: 97797 sec
Panics Since Last Report:          1
Anonymous UUID:                    17D8F909-09A9-4BC6-A153-A12F75529506
Sun Jan 27 09:32:57 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff80002b4b31, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000800a9118, CR3: 0x0000000000100000, CR4: 0x0000000000000660
RAX: 0xffffff80008c2028, RBX: 0x00000000800a9100, RCX: 0xffffff800ae5bf00, RDX: 0x0000000000000080
RSP: 0xffffff8078713e68, RBP: 0xffffff8078713eb0, RSI: 0x000000005aefd876, RDI: 0x00000000800a9118
R8: 0x0000000000000010, R9: 0x0000000000000000, R10: 0xfffffe802662d000, R11: 0x00080000000263f3
R12: 0xffffff8078713f60, R13: 0xffffff8078713f78, R14: 0x0000000000000000, R15: 0x00000000800a9118
RFL: 0x0000000000010002, RIP: 0xffffff80002b4b31, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x00000000800a9118, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8078713b10 : 0xffffff8000220792
0xffffff8078713b90 : 0xffffff80002c4794
0xffffff8078713d40 : 0xffffff80002da55d
0xffffff8078713d60 : 0xffffff80002b4b31
0xffffff8078713eb0 : 0xffffff80002352a5
0xffffff8078713ec0 : 0xffffff800036489d
0xffffff8078713ee0 : 0xffffff8000345031
0xffffff8078713fb0 : 0xffffff8000820057
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 1750251829240
last loaded kext at 51464252613: com.apple.filesystems.msdosfs          1.7.1 (addr 0xffffff7f815c7000, size 57344)
last unloaded kext at 215848970782: com.apple.driver.AppleFileSystemDriver          13 (addr 0xffffff7f825c2000, size 12288)
loaded kexts:
com.vmware.kext.vmnet          3.0.0
com.vmware.kext.vmioplug          3.0.0
com.vmware.kext.vmci          3.0.0
com.vmware.kext.vmx86          3.0.0
com.apple.filesystems.msdosfs          1.7.1
com.apple.driver.AppleBluetoothMultitouch          70.12
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.GeForce          7.3.2
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleHDA          2.2.5a5
com.apple.driver.AppleMikeyDriver          2.2.5a5
com.apple.driver.AGPM          100.12.75
com.apple.driver.AppleBacklight          170.2.2
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.3
com.apple.driver.ApplePolicyControl          3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17
com.apple.driver.AppleIRController          312
com.apple.driver.AppleUSBCardReader          3.0.6
com.apple.iokit.SCSITaskUserClient          3.2.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCISerialATAPI          2.0.3
com.apple.iokit.IOAHCIBlockStorage          2.1.0
com.apple.driver.AppleAHCIPort          2.3.1
com.apple.nvenet          2.0.17
com.apple.driver.AppleUSBHub          5.1.0
com.apple.driver.AirPort.Atheros40          505.67.1
com.apple.driver.AppleUSBEHCI          5.1.0
com.apple.driver.AppleUSBOHCI          5.1.0
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleFWOHCI          4.9.0
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.4
com.apple.security.TMSafetyNet          8
com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
com.apple.driver.AppleBluetoothHIDKeyboard          160.7
com.apple.driver.AppleHIDKeyboard          160.7
com.apple.driver.AppleMultitouchDriver          231.4
com.apple.driver.IOBluetoothHIDDriver          4.0.8f17
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.nvidia.nv50hal          7.3.2
com.apple.NVDAResman          7.3.2
com.apple.driver.DspFuncLib          2.2.5a5
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.driver.AppleHDAController          2.2.5a5
com.apple.iokit.IOHDAFamily          2.2.5a5
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOAudioFamily          1.8.6fc18
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleGraphicsControl          3.1.33
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleSMC          3.1.3d10
com.apple.driver.IOPlatformPluginLegacy          5.0.0d8
com.apple.driver.IOPlatformPluginFamily          5.1.1d6
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
com.apple.iokit.IOBluetoothFamily          4.0.8f17
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1
com.apple.iokit.IOUSBMassStorageClass          3.0.3
com.apple.driver.AppleUSBMergeNub          5.1.0
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOUSBFamily          5.1.0
com.apple.driver.NVSMU          2.2.9
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOFireWireFamily          4.4.8
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.8
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          331.7
com.apple.iokit.IOStorageFamily          1.7.2
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418ASQ, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0x24300000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: hub_device, 0x0409 (NEC Corporation), 0x0059, 0x26400000 / 2
USB Device: Tablet, 0x172f, 0x0037, 0x26410000 / 6
USB Device: Mass Storage Device, 0x058f (Alcor Micro, Corp.), 0x6362, 0x26430000 / 5
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0x26440000 / 4
USB Device: JumpDrive, 0x05dc (Lexar Media, Inc.), 0xa205, 0x26441000 / 7
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4

After updating to 8.1.2 my iPad continues to restart. I tried resetting all the settings and this didn't work. I tried rebooting by holding the start button & power button and it didnt work either. The problem has actually worsened. I can no longer u

After updating to 8.1.2 my iPad continues to restart. I tried resetting all the settings and this didn't work. I tried rebooting by holding the start button & power button and it didnt work either. The problem has actually worsened. I can no longer use my iPad.

You need to restore the iPad.
Use iTunes to restore your iOS device to factory settings - Apple Support
If that will not work, you will need to use Recovery Mode to restore.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

White screen with flashing folder containing a question mark

I attempted to boot my MacBook and it is now only showing a white screen with a folder containing a question mark. I have only had the MacBook for less than 3 months. Help!!!!

There are four general causes of this issue:
1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.
2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.
3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.
4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from its location.
(102241)

I put a disc in my Imac and it doesn't recognize it, and i can't eject it. I tried to restart it and hold the mouse button, but that didn't work.Please help.

I put a disc in my Imac and it doesn't recognize it, and i can't eject it. I tried to restart it and hold the mouse button, but that didn't work.Please help.

Try restarting your iMac by holding down the eject button on your keyboard. http://support.apple.com/kb/TS2097

I am using a mac book pro with Leopard OS. when I switch my laptop on it flashes a grey folder with a question mark on a grey screen, after the chime. I have tried all the things mentioned in another discussion. none of those have helped. HELP! im scared.

what must i do? im a student and dont have backup for my work. Im in desperate need of a solution where i wont lose my work from my desktop.

You need to purchase Leopard if you don't have the DVD and reinstall OS X:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

How do you get a cd out of the imac g5 drive if the computer doesn't know it's in there. I've tried shutting it off and holding the mouse button, but nothing works because the computer can't eject what it isn't registering to be there in the first place.

I can't get access to the cd that is probably slid past where it is supposed to go. The computer doesn't note it is in there. This happened once before and I used another cd to tap it into place, and then I could eject the cd. It's a library music cd and nothing I've done to eject it, works. The dvd drive is empty to the computer, even though I've tried to trick it by getting it to burn a cd or dvd. It says insert disc. Hope someone knows how to pop it into place or open the thing up to get access to the drive. That cd is due!

power off your machine. hold down your left mouse button. power on your machine. This should eject the cd.
Eject cd
Here is a web page on twelve ways to eject the cd.
http://www.osxfaq.com/dailytips/01-2003/01-16.ws
You indicate you are running on a g5, but 10.6 doesn't run on on a G5.
On a PowerPC-based Macintosh (but not an Intel-based Macintosh), you may use Open Firmware to eject a CD or DVD disc when normal methods for ejecting it have not succeeded.
Immediately after the startup sound, press and hold the key combination Command-Option-o-f. Enter commands:
eject cd
mac-boot
http://docs.info.apple.com/article.html?artnum=106752

My iPad 2 home button has stopped working I have tried the swivel from landscape to portrait whilst holding the button, I have tried holding the off button then the home button and I was told I could create my own home button in the settings but I can't!

My iPad 2 home button has stopped working all together, I have tried the swivel from landscape to portrait whilst holding the home button, I've tried pressing the off switch then pressing the home button, the other thing I was advised to do was create a home button in the settings under the accessibility option but I don't have the option I was advised to use under there! Help! It's really frustrating having to turn the device off everytim I want to switch apps and I really can't afford to send it away to be mended! Many thanks in advance

The accessibilty setting that was mentioned is:
* Enable AssistiveTouch
Enable AssistiveTouch which floats a virtual button on-screen which can mimic all hardware buttons on the device:
Settings>General>Accessibility>AssistiveTouch: turn ON
*Note* If you power off the device using the AssistiveTouch panel (tap the on-screen AssistiveTouch button, Device>Lock Screen (tap and hold to power off)), you will NOT be able to power on the device *if your Sleep/Wake (power) button is not functioning*. You will need to connect the powered off device either to a PC's USB port or an external charger to power the device back on.

When I restart my computer and hold the option key after creating a bootable usb with windows 7 and partitioning only the original partition shows up. Not the windows one or the bootable usb.

     Okay so first things first this isn't the newest macbook pro. When I open about my mac and go to system report it says it is a Macbook Pro 3,1 and the Boot Rom Version say MBP31.0070.B07. Originally when starting up Boot Camp Assistant there where only two options, the "create windows 7 bootable usb" was not there at all. So after some editing and helpful tutorials I was able to get the option show up and created a bootable usb with windows 7 and downloaded the support software onto a separate flash drive. Finally I did the last step and created a second partition for windows. Once the process is complete my computer automatically restarts.
     This is where the problem is. Once my computer makes the booting up sound it doesn't load up windows it gets stuck on a apple logo as if it's trying to reastart normally and can't. So I shut down and this time I hold down the option key during start up. It brings up the main partition and some recovery thing but no windows partiton and no bootable usb.
     I forgot to mention that I am running OS X 10.9.3. Okay any body want to help me out? Iv'e been at this for hours and can't get an inch closer to having windows. Please and thank you!
P.S. If I missed a discussion that answer my question just point me to it. Iv'e been looking for a while, but who knows i might have missed one.

The only known way to make it work on an external drive is by first installing Windows onto an internal drive, then cloning the install to an external Thunderbolt drive. Thunderbolt is seen as an extension of the internal bus, so Windows doesn't see it as an external device.

I dont know how to get my iphone 3g to work. it will turn on and show the apple logo then it goes black. itunes will not recognize it and it wont reset

I've tried charging it for days. it doesnt do anything. I'll hold the home and power button for 10 seconds and it just shows the apple logo and then goes black. and when i plug it into my computer it wont recognize it.

Does it charge when you connect it to the adapter? If yes, make sure it is charged for about 10min, then connect in recovery mode, shown here: iPhone and iPod touch: Unable to restore
If still not recognized, try the troubleshooting here: iOS: Device not recognized in iTunes for Windows

My screen is blank and holding the top button and home key at the same time did not reset. Any ideas?

My screen suddenly went black. I tried holding the home key and top button at the smae time to reset...this did not work. Any ideas?

Just to clarify, are you getting any indications of missed calls? Is there anything in the Recent call log?
I seem to recall hearing something similar but generally, toggling Airplane mode has been the fix. Between you and Lex, you seem to have covered most of the troubleshooting basics. The only thing I can think of that you haven't done is resetting network settings. Settings>General>Reset>Reset Network Settings. You will lose any saved WiFi passwords.
Apologies if I've got the reset directions wrong. I don't have a device with that old an operating system. Lex, am I close?

My ipod touch is frozen and holding the unlock button and home button down still doesn't work. I even plugged it into my computer and it will not show up.

Help!

Try the holding of the power button and home button (10secounds) while the device is connected to a computer. Sometimes this seems to work. The device might also be stuck in some kind of recovery loop. There is a program which can fix this called TinyUmbrella. Do a google search for it. The software is free and once downloaded there is a button that once your device is connected says kick from recovery
Syther101

My Ipod touch 4th gen has had screen replaced as it was white it is still white after replacement and holding the three buttons together doesnot work what else can i tryas it still plays music on docking station but cannot use screen at all

Hi my ipod touch has had screen replaced and it is white , I have tried using the 3 buttons but it did not work have you any other suggestions

Go back to where y had the screen replaced. Either:
- The replacment screen was bad.
- There is another problem besides the screen
- Something was damaged during screen replacement.

My iPad was charging and turned off now I can't turn it back on. I have tried the reboot by holding the power button and the round button at the same time but get nothing. What do I do

I had my iPad charging on power not the computer and went to use it and it just died. Now I can't restart it. Any suggestions as to how I can get it turned on again.

I would try the reset a few mor times.
Make sure you hold both button down together until you see the Apple Logo.

My MacBook Pro fell, and now when I power it up, it shows a flashing icon of a question mark in a file folder. Is this repairable?

ITMS there anything I can try to restore it? Thank you

That display means you do not have a reconizable boot device. Add to that the drop, and the hard disk is either deeply confused physically or dead.
Other ohysical damage is quite possible.
Take it to a Gnius Bar and have them confirm or deny more damage than the hard disk.

HT1310 when i starst my mac i get a flashing folder with a question mark. i tried rebooting and holding the option button then i get 2 boxes, one with a refresh arrow and one with a forward arrow neither of them seem to do anything. now what

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