HT1338 After I installed OS X Mountain Lion system, I can't use my Safari to log into my online banking and some other websites which require passwords. Can some one please help?

After I installed OS X Mountain Lion system, I can't use my Safari to log into my online banking and some other websites which require passwords. Can some one please help?

It could be browser incompatibility or something else. When you say you can't log in, what happens? Is the bank website generating an error saying you're not using a supported browser? Does the login form for your bank account display as usual, but once you submit the form to log in it doesn't work? Give me a specific step-by-step of what you're doing, such as...
1. I load bankofamerica.com
2. I type in my login
3. When I submit, the page does nothing
Obviously that may not be your issue, but giving us details like that will help us come to a quicker conclusion.

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Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.

Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.
iMac, OS X Mountain Lion (10.8.4), trying to get Logic Pro X

Hello jst84,
The following article may be helpful in getting your purchase to complete.
Mac App Store: "An unknown error occurred (100)" when purchasing
http://support.apple.com/kb/TS3637
Cheers,
Allen

HT4623 i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help

i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help

It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
If that still won't work, post back with detailed information as to what exactly does happen as you go through the process.

HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden

I have a ipod 5th gen and i changed my password because everyone knew it. I had forgotten it and now it is fully disabled. I can not get it online anymore and i have tried everything to get it restored. Please help as I am really worried

I have a ipod 5th gen and i changed my password because everyone knew it. I had forgotten it and now it is fully disabled. I can not get it online anymore and i have tried everything to get it restored. Please help as I am really worried

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

My e-learning consists of 40 slides. I am publishing the project as HTML5, while previewing, when I use the back button on the playbar, there is an audio mismatch. Some other audio is played for that slide. Please help.

My e-learning consists of 40 slides. I am publishing the project as HTML5, while previewing, when I use the back button on the playbar, there is an audio mismatch. Some other audio is played for that slide. Please help.

Hi there,
Can you please share your Captivate version?(Help>About Adobe Captivate)
Thanks,
Nimmy Sukumaran.

HT1338 Tried to install update to Mountain Lion and get this message: OSXUpdCombo 10-1.8 image data corrupted.

Tried to install update to Mountain Lion and get this message: OSXUpdCombo 10-1.8 image data corrupted.

Try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once. You can download from the Safe Mode.
Safe Mode
Safe Mode - About

HT1338 I HAVE INSTALLED OS-X MOUNTAIN LION BUT CANT SE ANY ICON AND DO NOT SEE AIR PLAY

I HAVE INSTALLED OS-X MOUNTAIN LION BUT CANT SE ANY ICON AND DO NOT SEE AIR PLAY

About AirPlay and Airplay Mirroring
AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
Several Apple Articles Regarding AirPlay
Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
How to set up and configure AirPort Express for AirPlay and iTunes
About AirPlay Mirroring in OS X Mountain Lion
iTunes 10- About playing music with AirPlay
Troubleshooting AirPlay and AirPlay Mirroring
Using AirPlay
Thanks to the $15 Beamer, AirPlay streaming is still possible on Macs that do not support Airplay and mirroring.
Another solution is the Air Parrot.

I downloaded Mountain Lion OSX three days ago. On start-up my IMac shows a black DOS screen. Must unplug the Mac to restart. Please help!

I downloaded OSX Mountain Lion three days ago. On startu my IMac shows a black DOS Screen. I must hard boot and it works. Does anyone have the same problem?

vonundzu wrote:
Same problem here...
"I did an upgrade from OSX Lion to OSX Mountain Lion and I also get a black boot screen ONLY from a cold startup. If I type exit, my macbook pro startsup normally."
I already made a clean install and it didn't fix anything - the issue still exists (on my MBP 5.1 late 08)
BUT: the most horrible thing is: I also tried to downgrade to 10.7.4 (it worked perfectly before the update to 10.8!!!) and after being back on 10.7.4 it also boots (cold boot) into single user mode...
Now I'm back on 10.8 again (the 2nd clean install) and waiting for a fix...
I tried everything (alls kinds of commands, permission rights and reset all PRAM NVRAM SMC... no luck!)
A friendly guy on the german applehotline told me (after 2h telling him what my problem is): "mountain lion didn't break your mac it must be a hardware error and your mac is out of warrenty - so have a good one...bye"
Maybe apple will bring an update to fix this because it is ofcourse a software error...
Best regards from Germany
I hope Apple brings an update too. I still have this problem. I also tried to do a clean install, which was a lot of work! So it must be a software problem.
I find it really annoying to get the black boot screen every time I do a cold startup!
I hope more people who have the same problem post something here, to let Apple now that they have to do someting about it!
Best regards from the Netherlands.

I have totally forgotten my answers for the security and when i try to reset them by using the tutorial it says there should be a reset button at the bottom but there isn't one, please help

I am trying to but something on the appstore but since i had forgotten the answers to my security questions i am not able to do so.
I have tried resetting the questions by using tutorials but it says there should be a reset option at the bottom but there isn't one, what do I do?

Per the following, if there is no link to send a reset email then you need to contact Apple Support: If you forgot the answers to your Apple ID security questions
Apple Support: Apple ID: Contacting Apple for help with Apple ID account security

HT2693 How come my apple map doesn't show the map on apple standard map.. However, it does work on google map. I was trying to close the apple maps, restart, and many other ways but still didn't work. Please help me.

A standard map on my iPhone 4s is suddenly not working. It shows the blue dot but it doesn't show the actual Map where I can see the streets.
I don't know how to fix this problem. I did try so many ways even restarted iPhone but still not working... Please help me out.

Hi JinHDK,
Yes I worked previously but it's now not working. I did double click home botton and terminate the maps many time but still not working.
The standard maps just not show any route only the blue dot (my location.) I really don't know what to do. Btw, I used to live in SF but now I'm traveling to Thailand. One of my friend is using iPhone 4S as well but his maps is working. So I guess it is about its application on my phone...
Thank you.

I tried to upgrade my iphone 3gs from4.1 to 6.1 by using itune but it froze up in the end and not allowing me to dial out or receive call please help me somebody

Hello, I tried to update my iphone 3gs version 4.1 to higher version by using itunes suggested by apple customer service rep but it locked my phone so I could not use it to dail out or recieve call. someone please help me. thank you

See this support document for help when unable to update or restore. http://support.apple.com/kb/HT1808 Caution, you may have to do this more than once.

HT1338 After starting to download the Mountain Lion software, my wifi connection was disconnected. When I attached the ethernet cable, the downloading software was gone, and when I tried redoing the process, the app store would not accept the code. What d

Hey,
I just tried redeeming my software online. I went through the whole process, got the password, and proceeded to get the software to download. But soon after, the wifi connection was disconnected, and when I tried to connect the ethernet cable, the entire software had disappeared from my launchpad. When I tried to restart the download, it kept saying that the password had already been used before, and that it could only be used once per computer. What do I do now?

You shouldn't have to re-enter the code, Lion should be on your purchases list so you can re-download it. In the App Store, click Purchases... do you see ML there?

I have trouble installing OS X Mountain Lion, tells me that is not available. What happens

I have trouble installing OS X Mountain Lion, tells me that is not available. What happens
How: Restart my computer and install it, now I can not download the Mountain Lion. Help please

At this point you must buy Mt Lion from the Apple online store. (In US, 1-800-MY-APPLE.) They will sell your a redemption code that another devision of Apple emails two you in two parts in 2 or 3 days. One email has a password for a locked pdf. The second email has the locked pdf which you have to use the password to open, it then has the redemption code.

Safari, Firefox, OmniWeb can't log in to online banking after 10.4.9

I too have been having the same problems others have had. I cannot log into my online banking site any more as it crashes each time I do so no matter which browser I use. I tried loggin in with Firefox 2.0.x and with OmniPage 5.0.x, all which crashed!
This is definitely an OS X 10.4.9 problem!!

It is apparently a problem for some users, not all (me included). But you may find this helpful:
Mac OS X 10.4.9 Special Report: Secure site access broken: fixes
Some users are reporting problems with access to secure sites after applying the Mac OS X 10.4.9 update.
Fixes for this issue include:
Replace the X509Anchors file It appears that in some cases, the X509Anchors is not properly installed by the Mac OS X 10.4.9 update, and replacing it with a valid copy can resolve issues with secure site access.
In order to do so, there are two options:
1. Copy the X509Anchors file (which is located in /System/Library/Keychains/ from another system running Mac OS X 10.4.9 that is able to access secure sites back to the system running Mac OS X 10.4.9 that isn't able to access secure sites.
2. Extract the X509Anchors file from the Mac OS X 10.4.9 installer package and place it on your startup volume, replacing the damaged copy via the following instructions:
1. Download the Mac OS X 10.4.9 combo updater appropriate to your system (from Apple's download page).
2. Download and install the shareware application Pacifist
3. Drag the Mac OS X 10.4.9 installer package (e.g. MacOSXUpdCombo10.4.9Intel.pkg) onto the Pacifist application icon.
4. Click the triangle next to "System" to expand it
5. Click the triangle next to "Library" to expand it
6. Click the triangle next to "Keychains" to expand it
7. Scroll down and find the file X509Anchors. Drag it to your Desktop or another location (you will have to enter your administrator password)
8. On your Mac OS X startup drive, navigate to /System/Library/Keychains and locate a similarly named file (X509Anchors). Move it to another location for safe keeping.
9. Now drag the file from step 7 (the one that you retrieved from the Mac OS X 10.4.9 combo install package) into the /System/Library/Keychains, in effect replacing the damaged file with a good copy -- you will have to enter an administrator password.
10. Restart your Mac
Others have had success with this fix:
Delete .plist Delete the file com.apple.security.revocation.plist from the following directory:
• /Library/Preferences
You can replicate this workaround to some extent without deleting any files by opening Keychain Access (as mentioned above) then navigating to its Preferences (under the Keychain Access menu), clicking on the "Certificates" tab and making sure that both "Online Certificate Status Protocol (OCSP)" and "Certificate Revocation List (CRL)" are turned off. However, some users have found that only deleting the aforementioned file works.
Unfortunately, in some cases, it may be up to certificate providers to update their certification methods for compliance with Apple's new, more stringent security standards.
[b/Temporarily disabling JavaScript JavaScript can be disabled by opening Safari's preferences (under the "Safari" menu) then clicking the "Security" tab and de-selecting the option "Enable JavaScript."
Empty cache In other cases, this problem can be solved by simply emptying the cache (Safari menu > Empty Cache). In other cases, the solution is to open Safari's preferences, then click on the Security tab, then "Show cookies" and deleting all cookies.
Delete .plist file Some users have found success with deleting the file com.apple.Safari.plist from ~/Library/Preferences.
Reset Safari Finally, resetting Safari (via the "Reset Safari" command, accessible under the "Safari" menu) can resolve site access/login issues in some cases. Note that this will delete your browser history, cache, cookies, and other stored data.
Double-click login.keychain In some cases, the solution is easy as navigating to ~/Library/Keychains/ (this is the Library folder inside your user home folder), then finding the file named "login.keychain" and double-clicking it.

HT1338 After I installed OS X Mountain Lion system, I can't use my Safari to log into my online banking and some other websites which require passwords. Can some one please help?

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