HT1338 Can anyone tell me how to find what OS I'm using on the Mac? Tiger or Leopard? Also, how do I update from 10.6.8 to the latest version?

Can anyone tell me how to find what OS I'm using on the Mac?
Tiger or Leopard?
Also, how do I update from 10.6.8 to the latest version?

Go to the Apple menu and select "About This Mac". You will get a window similar to this one -
You current OS X version number will be shown as I've marked.
OS X 10.4.x is Tiger, 10.5.x is Leopard, 10.6.x is Snow Leopard, 10.7.x is Lion, and 10.8.x is Mountain Lion.
Whether or not you can go to the latest OS X version depends upon your hardware -
You will need to purchase the retail set for the OS X version you want; there is no pint in getting and installing any intermediate versions. Once the retail version has been installed, you can update it to the latest release for that version via download updater.

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HT4199 Had problems with my broadband going down at weekend, since it came back on unable to join wifi BT say it is because my wifi settings are missing on my iPad can anyone tell me where to find seething details IP address etc

Had problems with my broadband going down at weekend, since it came back on unable to join wifi BT say it is because my wifi settings are missing on my iPad can anyone tell me where to find seething details IP address etc

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Can anyone tell me where to find/download the talking tom cat message notification for iPhone4?

Can anyone tell me where to find/download the talking tom cat message notification for iPhone4?

I can't find any sort of "Talking Tom Cat" that provides message notifications, and without jailbreaking I can't see how it would be possible. The only Talking Tom Cat app I can find it a self-contained novelty app. If that's what you're referring to, just search the iTunes Store for "talking tom cat" and if the app is available in your country, you should find it. Be aware that while the app is free, the "gold coins" for all the accessories are definitely not free.
The forum in which you first posted is, by the way, for questions about the Communities themselves. Usually you'll get the quickest and most accurate results in you post in the forum dedicated for the product or service about which you have a question.
Regards.

Can anyone tell me where to find an install guide for the Liveoffice app.

Can anyone tell me where to find an install guide for the Liveoffice app.
Thanks
Jeff

Hi Jeff,
You can download the install guide for Liveoffice application from the link provided below,
http://help.sap.com/businessobject/product_guides/boexi/en/boXI_LiveOfficeInstall_en.pdf
Hope this helps you.
Regards,
Abhijeet T.

I am writing a cookbook and would like to find a free recipe template to downoad. Can anyone tell me where to find one? Thanx!

I am writing a cookbook and would like to find a free recipe template to downoad. Can anyone tell me where to find one? Thanx!

its going to depend on what application you are writing it in and what format your book will be. if you have a publisher they should be able to help you with this as well. i did find this by searching 'pages recipe template' in google http://www.iworkcommunity.com/content/recipe-full-page however i do not know the usage rights
-mvimp

HT3775 The document "EK000011.AVI" could not be opened. A required codec isn't available. Can anyone tell in very simple terms what I need to do? I am trying to open video files to a mac

The document “EK000011.AVI” could not be opened. A required codec isn't available. Can anyone tell in very simple terms what I need to do? I am trying to open video files to a mac and the aformentioned message comes up

Download and install the free VLC: http://www.videolan.org/vlc/download-macosx.html
It runs a multitude of file formats.

I have just taken delivery of my first MacBook Pro so I am new to all that goes on underneath the cover. One quick question though...I had pre-installed three programmes to cover Exel, Word and Powerpoint. Can anyone tell me where to find them?

I have just taken delivery of my very first MacBook Pro so I am new to all that goes on under the cover. Can anyone tell me how I open the pre-installed programmes which are compatible with Word, Excel and Powerpoint?
Thanks

Your welcome, gald to be of help
Welcome to Apple Support Communites and to the Mac, after a little time you will be flying!
Make sure if you have not done so yet to run software update to make sure you MBP is up to date, you can do this by clicking on the Apple logo at the top left on your menu bar, and clicking on Software update.
One other thing that will help you when posting here is to make syre your profile is up to date/correct. You have in your profile as of now your MBP model and year which is freat, but you have for your operating system, iOS(mobile devces) 7.02, which would be for and iPhone, iPad, iPod. Your MacBook Pro operates on OSX (which in your case should be 10.8.5, you can find this info under the Apple logo, About this Mac) having this info available to anyone reading a question post is very helpful for them offer advice/sugesstions that may apply to your particular OSX, as well as eliminating confusion.
Thank you for the green check, by marking your respones it helps other users to find solutions if they are having a similar issue, if you are looking for something, after typing yor question, check the right hand side bar under "More Like This" and sometimes you may find an answer there.
Synergy is a great thing.
Thanks for using Apple Support Communities and enjoy your new Mac.
One more suggestion is to purchase AppleCare it will extend your warranty to 3 years and you will also have free phone
in-store/online for the entire period. I have done this with my families machines and found it to well woth the relativly small investment.

Can anyone tell me where to find a firewire cable that fits snug in a macbook pro?

I have tried many different 9-pin firewire 800 cables. All work there way out of the port on my 2010 Macbook Pro. It's very frustrating because it can ruin the data. Sometimes the repair doesn't work. Most of the time the drive goes offline. The best cable I've found is the firewire cable that came with my Western Digital Passport Studio drive. The cable has metal connectors. It seems to help keep the cable in the port better than any other I've found.
It's a shame that a firewire lock cable can't be designed for these computers to prevent this problem. Besides tape or glue, does anyone have a suggestion? Perhaps a better cable? The firewire cable that came with my Seagate free agent drive is also quite good. But that cable is proprietary to the drive.
Thank you for your help!
Paul

No one here knows what you have tried in the past.
The suggested solution was a possibility. One that some folks wouldn't think about. You have already ruled out a new cable as a solution 8 times.
My mixture of 9 pin FW cables are all snug to the fit - all appear to be different vendors.
My apologies for having made a 'foolish' suggestion.
MJ

Connecting a Macbook Pro to a Samsung LCD TV. Can anyone tell me where to find information on what I need and how to do it?

I want to connect my 2009 Macbook Pro to my Samsung LCD TV. I am afraid to go somewhere and ask and get bogus information so am putting it out here to see if anyone can help with the how tos and the types of cords/adapters I might need to purchase.

You might profit from a visit to a Minneapolis Apple store. With a brand new Mac, I think they will be most helpful - not just with transferring files, but with other advice as well. And I strongly recommend you invest in a back up drive. The Apple folk can help with that as well.

HT1893 I just bought a MAC and can't figure out how to use the scan feature on my RX580 HP printer. Can anyone tell me where to find this? This used to be an option that was obvious under programs with my Dell. Please someone help!

I need some help! I was able to download my HP printer software on to my Macbook Pro, but cannot find the Scan feature on the computer to be able to scan a document. If someone could LMK what I need to do, or where I need to look to find this I would appreciate it!

That would be a function of the driver that came with the printer. Make sure you have the latest driver appropriate to your system, either from HP or:
Printer and Scanner software available for download:
http://support.apple.com/kb/HT3669?viewlocale=en_US

Can anyone tell me where to find the keys for these characters?

Sorry I can't get the image... Can a mod please delete this?
Message was edited by: STU9000

It's the up arrow /\ sort of like that but smaller and near the top, and the circle with the arrow pointing north west. I can't find them on my keyboard. I
I doubt that you can make these with the keyboard, except possibly the Unicode Hex input layout. You need to find them in Edit > Special Characters = Character Palette. Try View = Roman, Arrows for ↑ and lots of others. ⎋ is at View = Code Tables, Unicode, 238B.

Can anyone tell me where to find a manifest maker for SCORM 1.2 for Flash projects?

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I am using the Dreamweaver Manifest Maker extension which is perfect for Dreamweaver but I also need one for Flash based projects.
Any help would be greatly appreciated.
Thanks,
Jan

No one here knows what you have tried in the past.
The suggested solution was a possibility. One that some folks wouldn't think about. You have already ruled out a new cable as a solution 8 times.
My mixture of 9 pin FW cables are all snug to the fit - all appear to be different vendors.
My apologies for having made a 'foolish' suggestion.
MJ

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I am not able to open PDF files or documents. Why?

Here is my assessment, Claudio. I know you are revered among your peers and it's very obvious that you live on these forums. You have undoubtedly helped a lot of people and you will be rewarded in your afterlife for your endeavors here but here's a reality check for both you and Pat:
What lesson did D.Call learn from you? Likely the lesson was, don't post here or you'll be treated as an imbecile by some hotshot bitwhiz named Claudio Gonzalez.
Did you not see that D.Call said s/he was an inexperienced computer user… and was obviously asking for elementary level assistance? You were blinded by your belief that your knowledge and expertise is being wasted on anyone who isn’t forthcoming to your expectations. I merely pointed out that if you think it's such a waste of your time, why dwell? You should have left Graffiti to work with D.Call and headed off to another thread. Surely there were other posts requiring your extreme level of higher intelligence.
Think about this: You don't like it when someone talks down to you as I have here, now do you? No one does. Right now as you read this my guess is you are fuming and likely trying to think of a way to smite me. You can respond to this post in whatever tone or language you choose but I won't take offense. I’ll be the bigger man… I promise I won't reply so you can have the last word.
When you respond, see if you can take it up a notch and maybe even admit you made a mistake with your corkscrew remark. I don't think you would ever risk being so disrespectful to D.Call, and most certainly, not to me or anyone else if we were face-to-face. If you worked in my company, you would be fired for disrespecting my customers.
By the way, do you and Pat have spell check ability? If you do, you should use it.

Hi my wife uses micro soft office to do her wedding stationery etc and we have recently bought an iMac.can anyone tell us if there are any similar or better programs for a mac

Hi my wife uses micro soft office to do her stationery for weddings etc. We have recently bought an imac and was wondering if there are any similar or better programs out there for a mac.thanks

John Galt wrote:
In no particular order,
LibreOffice (donation-supported)
NeoOffice (free)
OpenOffice (free)
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Just an FYI John, NeoOffice is no longer free, (but it is cheap at least)

How can I update from itunes 3.1.2 to latest version? It cuts out every time I try to update.

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Hi there, thanks for your response,
Yes it is IOS I am referring to.
I am running version 10 of Itunes.
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HT1338 Can anyone tell me how to find what OS I'm using on the Mac? Tiger or Leopard? Also, how do I update from 10.6.8 to the latest version?

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