HT1338 DVD drive won't read or burn

DVD drive won't read after upgrade to mountain lion install

do you have the win 7 cd handy, try to boot into the discs and see whether that works, this will tell you whether that is software or hardware problem. Such failures do occur, due to ageing of laser.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

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Pavilion DV4-2161nr CD/DVD drive won't read or burn

I recently had my Hard Drive changed in my HP and the CD/DVD drive was working fine...then about a month ago the door won't open and it stopped reading every cd/dvd i put in...it won't read blanks or movies or audio cds/dvds...I also have a yellow question marke by PCI Device...CAN SOMEONE PLEASE HELP ME?

do you have the win 7 cd handy, try to boot into the discs and see whether that works, this will tell you whether that is software or hardware problem. Such failures do occur, due to ageing of laser.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

T61 CD/DVD drive won't read or burn CD's

Recently I have found that my CD/DVD drive does not recognize CD's. After inserting a disc, the drive spins, makes some noises, but never recognizes a disc. When I try to open the drive, it searches and an error message appears asking me to insert a disc.
I tried disabling the drive, uninstalling the driver, removing the drive, restarting, and reinserting, the driver seemed to insall correctly though it didn't seem to help the problem.
I recently upgraded to Windows 7, is it possible that I lost something in that transition that would cause this malfunction?

do you have the win 7 cd handy, try to boot into the discs and see whether that works, this will tell you whether that is software or hardware problem. Such failures do occur, due to ageing of laser.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

G5 drive will read and burn DVD's, won't read or burn CD's

I have a two year old G5 mac that suddenly won't read or burn CD's but the DVD burner/read is working fine. It just spits out CD's. The drive is a Sony DVD RW-DW U12A; revision AADB.
I just got ilife 08 (worked fine on DVD) but have a CD of iwork 08 that I can't use! Help!!

Based on past user reports/problems with the Sony drive, when problems such as yours occur, it's time for a new drive. DVD and CD are separate lens', so one can fail while the other continues to function. The Sony drive has been prone to problems, and early failures (based on posts in these forums, and others).
You may attempt cleaning, as it is possible that the CD lens is blocked by dust, or dirty. But, when commercial discs/install discs can't be read, it doesn't bode well for the drive.
Comparing the cost of a quality cleaning kit, and the cost of a new 18x Pioneer DVR-112 ($30), you may just opt for the Pioneer.
http://www.newegg.com/Product/Product.aspx?Item=N82E16827129007
Review of DVR-112:
http://www.cdfreaks.com/reviews/Pioneer-DVR-112-DVD-Burner-Review
If you opt for the Pioneer, the drive has native support in Tiger, though it needs Patchburn for iApp's support (all drives, other than Apple OEM, require such):
http://www.patchburn.de/

Qosmio F30-112 - DVD drive can't read and burn some DVD's

Hey everybody!
Here is the problem: My DVD-ROM won't read some DVD's it won't burn. In Nero when it start burn error pop up and the message is: Power calibration error
I've alerady tried with all testers for burner and reader and they all didn't found any problem. They said that burner and reader are working correctly. I even reinstalled Windows Vista couple of times end it still show me that error and it won't burn or read some DVD's (which I tried to read another computer and there was no problem). I tried to clean it with cleaners and nothing.
I think that problem started since I updated firmwire F103, but I'm not sure...
Help please.

Hi!
Was the firmware update made for your CD/DVD drive or do you have anohter one? In my opinion the drive could be faulty due a wrong firmware
But before you exchange the drive you should try to remove the upper and lower filters in Windows registry:
1) Start Regedit (Start -> Run -> Regedit)
2) Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class{4D36E965-E325-11CE-BFC1-08002BE10318}
3) In the right pane, delete the "UpperFilters" key, and delete the "LowerFilters" key.
4) Reboot.
Bye

DVD drive won't read disks at boot

I have a Paviliton DV6-2113sa running Win7 HP 64bit.
I removed Acronis True Image and when I rebooted I got a BSOD at the point when the coloured balls should merge into one.
I thought OK, put the system repair disk into the DVD drive and boot up, but the drive is failing to read any recovery dosks. I think the drive has packed up as I haven't used it for some time.
Can I use any replacement drive in this model or must I get the same one again?
The drive light flickers as though it is reading data but it doesn't 'spool up' to speed and I don't get the 'press any key to load from DVD'.
The BSODs are a seperate issue which I think running a system repair will fix but I can't as the drive won't read data.
Is it possible to put the repair disk files onto a 4gb USB stick and if so, how do I do it?
Thanks.

Hi Peeps
I had exactly the same problem with my Macbook, again from the UK. Really weird though as would intermittantly read DVD film's which worked fine previously.
Well.... Took it to my local Apple store and saw a genius and anyway they replaced the super drive and logic board (surprised about the logic board!).
But just got it back today and the DVD drive is completely fubard so is being returned tomorrow to get this sorted!
Moral of the story, sounds like a drive or board problem. Will keep you updated when I get mine back
Macbook 2Ghz, 512Mb, 60Gb, Superdrive Mac OS X (10.4.7)

G60t-200 CD/DVD drive won't read XP discs

I recently re-installed Windows 7 Home Premium after I had a blue screen crash forcing me to re-format the hard drive on a g-60t-200. I've installed all the recommended Windows updates as well as all the HP updates for the g60t-200 model that I have but now the CD/DVD drive will not read the files on older discs that I burned using Windows XP on another machine. It shows the disc in the drive and shows the folders on the disc but when you open the folders, the files are not visible. When I right click and open up the properties of the disc while it's in the drive it shows it as "UDF" format. The other machines in the house running Windows XP can read the disks just fine and show all the files. Is there an update or driver I'm missing that will allow the drives to read the files on discs burned using Windows XP?

Hi sherifawad, and welcome to the HP Forums!
I understand that after restoring your computer, you can no longer read CD/DVD's that were burned on XP with the Windows 7 operating system. I will try my best to help you resolve this issue. I suggest that you make sure that you have the latest service pack for Windows 7. Here is the Service Pack and Update Center for Windows.
I am including this document for Using HP Support Tools to Update HP Software, Drivers, and BIOS with Windows 7.
I hope this helps, please let me know how it goes.
Thank you,
I worked on behalf of HP.

MacBook CD/DVD drive won't read disc

I have a Apple MacBook MC207LL. I have run into a major problem. My CD/DVD drive won't recogonize a disc when it's inserted (I have to force eject it). Disk utility shows that there is a disc present in the CD/DVD drive.
My major issue is that I erased my partition so I can have a clean install of my laptop. Now I can't reinstall the OS because it won't read the disc or a USB.
Is there a way to use Terminal to force it to read my data on the disc?
Otherwise I am stuck with an empty computer that I will never be able to use I have done research on this and nobody has run into this exact problem as me. If someone can take their time to help me out that would be greatly appreciated.

I am having the same problem, but now mine wont even notice that the disc is there! I wouldsay take it to the genius bar.

CD-DVD Drive won't read CD-ROM just burned -- readable on other computers

Computer: Satellite C655D-S5048
OS: Windows 7 64-bit
Software used for burning: Roxio
Burn process goes smoothly -- options set for creation of read-only disk. Disks are 700 Mb, 52x of good quality.
After having been burned, when reinsterted in the drive, the computer reads the disk as empty, and offers options on how to burn files to it.
On any other computer, the disk is readable.
Ran Toshiba Laptop Checkup -- nothing found.
Tried running cleaning disk through -- no improvement.
Thoughts?
Solved!
Go to Solution.

Peter--
Thanks! However, after spending a while on the phone with Toshiba, their tech and I came to the conclusion it might be a hardware problem. I was advised there were two separate lasers/lenses in the drive -- one for reading; one for burning. Given I was able to locate a (brand new) replacement TSST drive online for $29 plus shipping, I opted to order one -- I'll post whether that solved it or not.
As to different burn software -- the outcome was the same for Toshiba Disc Creator, Roxio, and freeware called Shampoo (I think).

My DVD Drive won't read Any DL Dvd

Hello, I have a problem. I am trying to burn a DVD+R DL from memorex and everytime I put it in my drive it always eject. But the drive works since I just re-installed my OS from the mac OS boot disc that came with the computer when I bought it. And I also installed programs from dvd before. Is this a driver not updated or my dvd drive is broken or what's wrong with my computer. Please help me. BTW, My computer is running on leopard, its a unibody 2,4ghz.
Sebastien

You can try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
and PRAM How to Reset NVRAM on your Mac - Apple Support
If that doesn't help you can try a cleaning disc or a quick shot of canned air. It's likely though that your drive has failed, it' not all that uncommon. It that is the case you can either replace it or have it replaced but it's far cheaper just to buy a usb external drive....just not Apples because it won't work with macs with a built in drive working or not. .

Satellite L30 - DVD drive won't read CR-R / CD-RW

I have an L30 with a Mat****a uj-850s DVD ram drive. It reads any pre-recorded cd/dvd, but when inserting a CD-R or CD-RW with files that have been burnt to disc it just tells me I've inserted a blank disc.
Also won't burn a disc (tried to burn files from Itunes and it appeared to be working but the disc was blank when I tried to play back).
I read on another forum that I should delete the upper & lower filters registry values in the {4D36E965-E325-11CE-BFC1-08002BE10318} folder in the registry, which I think might have been the wrong advice to follow.
I deleted the upper and then realised the lower wasn't there anyway - it hasn't solved the problem and I think it may have caused some instability as I've had some weird errors with different applications since then.
Please help.

>deleted the upper and then realized the lower wasn't there anyway - it hasn't solved the problem and I think it may have caused some instability as I've had some weird errors with different applications since then.
Well... from my personal experiences the burning results depends from different factors.
First of all not all CDs and DVDs are supported and compatible. You should test different manufacturers!!!
Secondly the different preinstalled burning applications could have a bad influence on the burning process!!! I use only Nero and I??m very satisfied!!
Last but not least the CD/DVD malfunction could cause such issue.
SO what to do? ?:| Check firstly if other medias works correctly and try to burn with Nero. It would be also advisable to renew the OS to avoid some program errors!
Good luck

DVD Drive Won't Read "Homemade" Data Discs

Hello! I just purchased a T500 with a regular old DVD burner (Optiarc DVD RW AD-7910S) and am having an issue with it. The problem is that it will read certain DVDs just fine (a Visual Studio DVD, for instance, worked just fine. As did a Vista Ultimate DVD). Unfortunately, other discs are not so fortunate. Anything that contains just plain old data files (such as a disc of log files, a disc with video files, etc) won't load at all. The drive will spin up, spin down, make a floppy disk reading clunking sound, and repeat the procedure.
So it seems that anything that comes from an ISO or an "official" source (Microsoft) works fine, but any time a disc was burned with Nero or the Windows burning thing(tm) it won't read at all. This doesn't apply to CDs, however, which seem to be working just fine.
Is this an easily fixable problem? Could it be a problem with the hardware? It doesn't seem like that would only stop it from reading data discs, but I'm no expert. I updated the firmware to the latest version available on the download site (actually I did that before trying any data discs, so I don't know if it was an issue with the old firmware). Is it possible that it didn't update properly or something? Would it be worth trying (or possible) to redo the firmware update or to revert to the old version to test? Forgive me if I'm sounding ignorant here.
Thanks for any insights!
P.S. I'm using Windows Vista Ultimate 64-bit, if that makes any difference to anything.

Total WAG: are your home-made data DVDs finalized? I think just about everything these days can handle mulit-session CDs, but IIRC there are some configurations that won't recognize multi-session DVDs.
Like I said, just a WAG.
Z.
Message Edited by zoltanthegypsy on 04-19-2009 05:05 PM
Message Edited by zoltanthegypsy on 04-20-2009 09:52 AM
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TouchSmart 300 Dvd Player won't read or burn DVD

My dvd player is not working correctly. I am able read and burn CDs, but the player won't read or write DVDs. I have a touchsmart 300 running Windows 7. I was trying to burn some home movies in WMA format. Movie Maker recognizes a blank DVD, and attempts to burn the DVD, but once it finishes, the disk is blank. I then tried to just burn a MPG file using another software program and it failed at the validation stage. Finally, I put a dvd movie in the drive and it wont recognize the disk. These functions used to work fine. The computer is only 15 months old, of course I only had a one year warranty.
Is there anyway this could be related to software or is it a hardware problem?

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
If it still isn't working, try the following.
Next, from the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

CD/DVD drive won't read media

I just bought a Power Mac G4 Quicksilver from a friend (I'm new to this) and she said that the CD/DVD drive sometimes has problems reading discs. She also said that a friend of hers told her that all it needed was a new "drive reader" which would only be about $20.
So far it hasn't been able to read anything for me. When I insert a disc it makes some clicking sounds as if it's trying to read it but then after about a minute it just ejects it without any error message. I'd rather not replace it if I can avoid it.
Any suggestions on how to fix this? Is there such thing as a "drive reader"? What drive should I get if I do need to replace it?
Thanks.
Jeff

Jeff, welcome to Apple Discussions & the Mac Community.
The drive could have failed. It could also be dust on the read lens inside the drive. You can get a CD/DVD drive cleaner CD at most computer stores.
There are several types of drives that you could replace the current one with:
1) one that is read only (ie. drive reader)
2) one that will read CDs & DVDs and burn CDs
3) one that will read CDs & DVDs and burn CDs & DVDs
#1 is cheapest & doesn't require any special software
#2 & #3 are more expensive & may/will require special software
 Cheers, Tom

Satellite M40-145: CD/DVD drive won't read some DVDs

Hello!
I own a Satellite M40-145 purchased just over one year ago; the DVD driver worked perfectly until three days ago, but today I discovered something... peculiar. It still reads commercial DVDs and burned DVD+R, but apparently it doesn't read burned DVD-Rs anymore. I have tried with different DVD-Rs I burned through the same DVD player, with no success; trying to access the DVD yields a "insert disk in D: drive" message.
In this case, I'm talking about movies on DVDs. Please tell me there's a way to solve this without sending the computer to customer service...
I'd hate to think it broke down just days after the expiration date of the warranty.

Hi
Well, you can try to remove the drive form the device manger.
After new reboot the drive should be recognized again. Check then if its possible to read the DVD-R CD.
But the issue sounds as a lens calibration error. If you use different media the lens must be calibrated again. But if this procedure fails, the drive is not able to read or write the DVD for example.
Unfortunately, in such cases only the drive replacement will solve this issue.

HT1338 DVD drive won't read or burn

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