HT1338 ear phones not working

every time I connect my ear phones, I get just one side working. I did try to connect different earphones and still having the same problem. I don't know if it is a hard ware thing or software issue. I did update the software and still havng the same problem

Have you checked System Preferences/Sound to make sure the balance is not set all the way to one side? Check with the headphones plugged in.

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