HT1338 Hi, I'm trying to load Facetime on my MacBook and it says "You are missing a critical security patch. Please use Software Update to install Security Update 2010-005". I've checked and all my software is updated. What do I do?
Hi, I'm trying to load Facetime on my MacBook and it says "You are missing a critical security patch. Please use Software Update to install Security Update 2010-005". I've checked and all my software is updated. What do I do?
First off, iOS 5 will not run on Macs. You need to give us your Mac OS X on your Mac to determine which security update you need. Go to Apple menu -> About This Mac. And then read the link here:
http://support.apple.com/kb/HT1222
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http://support.apple.com/kb/TS3274
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http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
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http://support.apple.com/kb/ht4097
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http://support.apple.com/kb/TS3694
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Hey Ekfree95,
Thanks for the question, and great troubleshooting so far. The following article provides additional steps that may have to resolve your issue:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Thanks,
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If you don't see your connected device in iTunes for Mac - Apple Support
Make sure that your device is on
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Get help if you have one of these issues:
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See the system requirements for iPhone, iPad, or iPod.Check your USB connections
Unplug other USB devices from your Mac and try again.
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Try a different USB cable.
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Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
Get more help
If you still don't see your device in iTunes, contact Apple Support.
Thank you for contributing to Apple Support Communities.
Best,
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