HT1338 I am having problems opening videos on my MacBook Air. I keep receiving the message to download Adobe flash player. I have gone to the site an downloaded it several times. It shows it is actually downloading, but still receive the message.

I am having problems opening videos on my MacBook Air. I keep receiving the message to download Adobe flash player. I have gone to the site an downloaded it several times. It shows it is actually downloading, but still receive the message.

Hi..
Assuming you are using Safari ...
Quit Safari.
Open System Preferences > Flash Player then select the Storage tab. Click: Delete All
Now uninstall the Flash plugin then reinstall new >  Troubleshoot Flash Player | Mac OS
Make sure to uninstall the currently installed Flash plugin first.
Launch Safari From your Safari menu bar click Safari > Empty Cache
Now try a video.
BTW... if you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.
And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to:  Open in 32 bit mode  is selected, deselect, quit then relaunch Safari.

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