HT1338 I am unable to activate iCloud mail

I have set the protocols in the email, tried to add the me.com email and have been unsuccesssful in receiving email at  either of these addresses

Troubleshooting information.
iCloud: Account Troubleshooting
iCloud Mail Server Information
iCloud - Mail Troubleshooting

Similar Messages

  • IOS and iMac unable to use iCloud Mail

    I want to use iOS and iMac to enable Mail in iCloud, but I cannot because the process I started failed before it completed.  The process was able to create my iCloud account, but then failed before enabling Mail in iCloud.  Now I try to use the iCloud account I created, but the process tries to create an account rather than allow me to add an existing account.
    I created the iCloud dot com email using the iCloud settings on my iPhone 5S and by attempting to enable Mail.  The process created the iCloud dot com email address, but it failed to enable Mail.  I then got the pop-up confirmations [on iPhone, iPad Mini, and iMac] that the iCloud mail address was created and I could add it to my FaceTime and Messages, but still could not enable Mail in iCloud.
    I switched from my iPhone, and logged on to my iMac and tried to enable Mail in iCloud; but this also failed, because it would attempt to create the iCloud account (rather than allow me to select or use the one I had created on the iPhone) and it gave me an error that the address already exists.  But, it's registered to me (not somebody else).
    If I login to manage my Apple ID I can see the email I used to create my Apple ID and I also see the iCloud.com email address I just created (both appear).
    How may I now enable mail in iCloud?

    I did not.  But interestingly enough I went back to the iPhone where I had started the process.  It had failed on the iPhone and continued to fail with each subsequent attempt.  Today is another day, and it is the first time I tried after your suggestion of signing out and back in to iCloud from the iMac.  Now on my phone I restarted the process, chose create, and rather than ask me what to create, it automagically pulled the correct/existing @icloud.com account.  It turned mail on in iCloud settings on the iPhone.  Then I went to the iMac and it allowed me to turn on Mail in iCloud settings in the iMac.  Then finally allowed me also on the iPad.
    Perhaps your suggestion of sign out and back in did a reset in Apple's database?  But it either needed time to reset and I had tried too soon, else after the reset I had to go to the phone where the process began and failed, and try again.
    In any case, it is working now.  I will believe it is a combination of signing out and in, as you suggested, and then trying on the iPhone before the other devices fell in line and started working.
    Thank you @randers4.  Much appreciated!

  • Cannot activate iCloud Mail and Notes

    Hello,
    I just bought a new 13" Retina MacBook Pro with Mavericks. I set up my iCloud account and everything works except Mail and Notes.
    Do you have any idea on how to fix this really annoying bug?

    Migrated from @me.com (when iCloud was released). I tried to disconnect/reconnect and log in with @me.com. No success so far.

  • When I try to log into iCloud the login page offers me my old email address rather than my newer one - and for which I have created a new password. I am unable to activate iCloud. Suggestions welcome.

    Earlier, I changed my Apple account details to reflect my new email address. I also changed the password. iCloud seems not to 'know' this. It's service is disabled until I login in. But the default email address shown on the login page is the old email address. I can find no way of telling I cloud that I have new account details.

    To change the account, go to System Preferences>iCloud, sign out, then sign back in with your revised credentials.  If they aren't accepted, recreate the old ID at https://appleid.apple.com/ and changing the primary email address back to the old one (no need to verify the email account).  Then sign out of the old ID on your Mac, providing your current password if prompted.  Once you have signed out, change your ID back again, then go to System Preferences>iCloud and sign back in with your updated credentials.

  • HT1338 I am unable to open my mail icon

    I have always used mail icon  on my macbook pro. One day I open my computer and I can no longer open my mail. I have updated my computer and checked for all app updates and still no luck.

    I'm confused. If you can't open it, then how can you not quit it? It would have to be open for you to try to quit it.
    Has it crashed?
    If that is the case, could you post the crash log.
    I would try a few things:
    A safe boot Mac OS X: What is Safe Boot, Safe Mode?
    A test user account Isolating an issue by using another user account
    Boot into your recovery partition and repair your hard drive and permissions When to Run First Aid in Mountain Lion's Disk Utility - For Dummies
    If none of that is helpful, then I'd reinstall ML over your current installation with the combo updater OS X Mountain Lion Update v10.8.5 (Combo)
    But you might want to wait a few days for Mavericks to come out.

  • Anyone: Messages App unable to activate iCloud account.

    Within the last twenty minutes, one second I send a message, next second it no longer works.  Only with Messages is there a problem while every where else it works; and I have tried changing my password with no effect.
    When I try to activiate my account it says:
    Could Not Sign Into iMessage: The server encountered an error processing registration. Please try again later.
    This has been working with no problems on my MacBook Pro since I bought it over a year ago, and it was literaly between key presses that it stopped working.

    Ok...
    There was an outstanding update to OSX Mountain Lion which I had not installed - too many projects going on.  Anyway. once this was done, I had to completely login from scratch, at which point I recieved notifications (via my iPhone) that the account had been made active on my computer - not unlike it did when I first enabled it some time last year.
    The update was at least a week old if not two, but Messages had continued working until Monday.  Too me this infers there was a recent change server side which required the patch to be installed.
    Hope this helps anyone who has this issue and hasn't already figured it out on their own.

  • IOS 7.1 update - Icloud Mail appears broken on iPad Air

    Since installing the iOS7.1 update I have been unable to get icloud mail to work on my iPad Air.
    Its not an iCloud problem (i don't think) because on my two macs i can access my icloud via both the web browser and email apps. I can send and receive emails on all these variants.
    However, all i see on the iPad is the message "cannot get Mail. connection to server failed"
    I tried all of Apples troubleshooting suggestions, and nothing worked. I have deleted the icloud account and re-installed it (twice) and all that happens now is all the previous emails have vanished from my iPad, and whenever i try to open Icloud email i get asked for my password and my Inbox remains blank....and periodically i get asked for the pssword again, and again, and again....
    Weirdly, i can still send emails without problems, and a copy remains in the outbox too.
    What is really p!$$!ng me off is this iPad has worked perfectly since i bought it, whilst my wifes identical device has been plagued with crashing problems since we bought them a day after launch.
    Now i cannot access my email, and i'm no longer eligible for tech support...even though the ipad is just over 4 months old and this is a problem that appears to have been created by Apple.
    Any suggestions?

    i seem to have found a solution to the email problem!
    http:http://support.apple.com/kb/HT4864?viewlocale=en_US
    add a new mail account, but instead of picking the built-in iCloud option, i had to choose other and then enter the IMAP details manually.
    Once that was entered, i went into the iCloud settings and switched Mail off. Then back in the email settings i renamed the account description to iCloud.
    thats three hours of time i could have done without wasting!

  • ICloud mail not receiving

    I'm not receiving emails through iCloud. I can send emails to my other email accounts from the iCloud and these are received in the appropriate mail accounts. Any mail sent to my iCloud addresses from any of other mail accounts are not arriving. I was curious when I'd not received any new emails on my iCloud account for a day (this is unknown).
    I looked into contacting Apple support for help only to find they'll only assist for £25. As I consider this an insult, I'd really appreciate help from anyone who can advise what the problem might be.
    Thank you
    Andrew

    Hello Andy Marlow
    I would recommend taking a look at the troubleshooting steps found in the article below if you are unable to receive iCloud mail. 
    iCloud: Troubleshooting iCloud Mail
    If you can't receive mail in OS X Mail
    Locate the name of your iCloud account on the left side of the main Mail window. If your iCloud account name is dimmed and has a lightning-bolt symbol next to it, your account is offline. To bring your account online, make sure that your computer is connected to the Internet, then choose Mailbox > Take All Accounts Online. If that doesn't resolve the issue, follow these steps:
    Choose Preferences from the Mail menu.
    Click Accounts in the Preferences window.
    Select your iCloud account from the list of accounts.
    Click the Advanced tab and verify these settings:
    Port: 993
    Use SSL: (selected)
    Authentication: either "Password" or "Apple Token"
    -Griff W.

  • My iCloud mail isn't working. Keeps asking for password

    I am getting error messages on my iPhone and iPad saying that my iCloud password is incorrect and can't send mail.

    According to Apple, iCloud Mail is down.  See below...
    Current
    iCloud: Mail & Notes - Users Affected: 12%
    05/14/2012 09:31 PDTUsers may be unable to access iCloud mail. Normal service will be restored ASAP.
    All other services are online and fully operational.
    05/14/2012 09:31 PDT

  • ICloud mail down?

    i've been unable to access icloud mail on any device this morning. anyone else experiencing this?

    Same problem here. I just spoke with Apple and they don't have an official reported outage, there does seem to be an issue on the mail server for some users. They're checking back with me in a couple of hours.
    Matt

  • TS2755 Hi, I have been unable to activate my message and FaceTime. Each time I try, I get an error message saying my username or password is incorrect. But that is the same apple id I use in the App Store, and for my iCloud. What could be wrong?

    Hi, I have been unable to activate my FaceTime and message. Each time I try to, the error message I get is that my user name or password is incorrect. But it's the same apple id I use for AppStore iCloud and iTunes somebody help!

    Hi, I have been unable to activate my FaceTime and message. Each time I try to, the error message I get is that my user name or password is incorrect. But it's the same apple id I use for AppStore iCloud and iTunes somebody help!

  • I am unable to Send E-mail via Default mail app in my iphone. IOS7, i have account of icloud, Gmail, Microsoft all the account are well added, i can recieve e-mails but the massage i send is never sent

    I am unable to Send E-mail via Default mail app in my iphone. IOS7, i have account of icloud, Gmail, Microsoft all the account are well added, i can recieve e-mails but the massage i send is never sent

    Turns out this was a simple set up error for me, although i'd set up mobile me to sync my e mails I had never set up my outgoing message server. Therefore, if I received a message from me.com I could reply no problem, however if the message came from aol.com I couldn't reply.

  • Unable to access my iCloud mail from an portal and need in ASAP.  How can I access my messages?

    At around 9:00P Pacific last night, I received my last email message through iCloud to my [email protected] address.  I've tried on my iPad, PC, MacBook Pro and iPhone.  I've done a full password reset to be compliant with the newest password standards.  I've deleted my iCloud account from my MacBook Pro and iPhone.  I've reset network setting on iPhone.  Then I tried to log into iCloud.com (should have tried earlier) and I can get to all my applications (calendar, documents, etc.), EXCEPT Mail.  I can't find any available route to access my .me mail and need to get to it urgently for travel plans and work documents.
    Any suggestions?  Please assist if possible.
    So far, Apple hasn't been able to help either.
    TA

    The Apple Support Page, http://www.apple.com/support/icloud/systemstatus/  has the following on the status:
    iCloud: Mail & Notes - Users Affected: <1%
    01/08/2012 09:43 PST
    Users may be unable to access Mail. Service is expected to be restored by 8pm PST today. All messages will be delivered at that time.

  • Unable to read iCloud sent mail in Mail.app

    Hello, starting about 1week ago my Mail.app gives me an exclamation mark in iCloud mail in Sent items.
    Clicking on it Mail gives me the error:
    Unable to access "iCloud":
    Unable to read data from server “p01-imap.mail.me.com”.
    If i go to Mail-Window-COnnection status, i get all positive results, in fact i can recieve mails but can't access Sent items folder.
    What's the problem?

    Hi Amit,
    To save the sent items in
    “Sent Items Folder” follow the given path (Outlook 2007):
    Tools
    >> Options >> Preference Tab >> E-Mail Options
    In E-Mail options, choose the
    “save copies of
    messages in sent items folder” check box and finally click on
    “Ok” button.
    Exchange server automatically creates the copy of the entire database.
    For
    brief:
    http://office.microsoft.com/en-in/outlook-help/change-where-sent-e-mail-messages-are-saved-HA010164216.aspx
    Note: Improve community discussions by marking the answers helpful.
    Thanks
    Clark Kent

  • TS3988 Hiya... I can't get my iCloud mail account to activate on MacMini running OSX Mountain Lion 10.8.

    Hiya... I can't get my iCloud mail account to activate on MacMini running OSX Mountain Lion 10.8.2.
    Any thoughts?
    Thanks
    Dantean

    Be sure the mini is connected to icloud (system preference>icloud) and that you also have mail turned on.  Then be sure the mail program has the icloud account defined in it's preferences.

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