HT1338 I have just bought a new MacBook Pro, switch it on and followed the Setup Assistant. Now the Mac is asking me for a password to access the computer. Assistant Setup did cover a password to access Mac. Not a good start, as I cannot get into the driv
Just open up the box to my new MacBook Pro. Have gone through Assistant Setup. The Mac is asking for a password. Assistant Setup did not ask for a password to be setup. I cannot get into the computer as its requires a password that I did not set up? Why it is doing this I have no idea. I tried my Apple ID password, no luck. Any other options?
At the risk of asking the obvious, Have you tried not entering anything and then hitting "Return"?
Hope this helps
Similar Messages
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Wonder if anyone can help? Have just bought a new Macbook pro and installed FCP7. I thought that I would get quicktime pro as standard but stuck with QTX. Downloaded QT7 but it won't let me install it. Says I can't do install as I already have QTX. Does FCP not come with QTpro or am I jsut being stupid. Any suggestions would be great. Thanks. B
Hi there,
Are you running Lion or Snow Leopard? either way this may help by the looks of it.
http://www.macworld.com/article/161320/2011/07/lion_quicktime7.html
cheers
Andy -
HT1338 I just bought a new macBook Pro....and does it not come with any kind of word processor?
I just bought a new Mac Book Pro and I am looking....does it not come with any kind of word processor? I am used to pages from my iMac.
Here are some free programs you can try.
LibreOffice
OpenOffice
Office Alternatives - Free -
i just bought a new macbook pro at best buy and i need to know how i could get mountain lion for FREE?
Wait until it becomes publicly available, and then click here and follow the instructions.
(67754) -
I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?
When you installed the Lightroom 5 on your MacBook, did it ask for both serial numbers. Since you purchased Lightroom 5 as an upgrade, you need both the serial number from your original purchase as well as the new serial number for Lightroom 5. If you have both of those numbers and they are still not being accepted then you will have to contact Adobe customer support for a solution.
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I just bought a new macbook pro and my CS6 migrated, but now when I open existing documents, it launches a free trial version. There doesn't appear to be a way to enter my serial number or communicate that I simply have a new computer. HELP! There is no customer support for this. I can't believe what a poor service company Adobe is!!
The problem was that you migrated CS6. Unfortunately, migration doesn't work because it doesn't move all the files.
First, you'll need to use the Adobe Cleaner Tool to remove the components that were installed:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Second, you should install a clean copy of CS6. Here is a link:
Other downloads -
I just bought a new MacBook Pro with OS x 10.8.2 because my PC died. I have well over 3,000 tunes and they are WMA and WAV. Can anyone help me with advice to convert them to iTunes format (MP3).
jlh775 wrote:
Thank you; I'll give it a try. I read somewhere that Macroplant Adapter worked well
Wherever you read that should be off of your reading list.
Flip4Mac works, has done for many years. -
I have just bought a new macbook and trying to add all my music to my new itunes from a previous version of itunes (iTunes 9) in my seven year old Mac. I can import all the MP3 songs but iTunes ignores all the m4a format files. What to do? I have copied them into the music file along with the mp3 files but they still dont open in iTunes.
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also... have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html -
I just bought a new macbook pro 13-inch 6 days ago. I ran coconut battery test and it says age of the macbook is 22 weeks. It shows 4 battery load cycles and battery capacity is 96%. Is this all normal? Does anyone have same issues?
"Is this all normal?"
Yes.
"Does anyone have same issues?"
What issues?
Coconut indicates an approximate battery capacity, and 96% is excellent. During testing and run-in, the MBP is charged and discharged, and a cycle count of 4 is appropriate. -
HT201364 I just bought a new Macbook Pro and I'm not sure if I have the new Mavericks as my OS.
I just bought a new Macbook Pro and under current operating system, it list OS X 10.9.1 as my current system and says I can update to Mavericks. Isn't 10.9.1 the newest OS for Mac? This is my first Mac and I'm not sure about the way it lists the OS systems in the "about this computer tab". I tried to update to Mavericks and it will not allow me to update, despite meeting all of the above requirements. Can anyone help me?
Mac OS X 10.9 and 10.9.1 are Mavericks.
(96412) -
I just bought a new MacBook Pro. I managed to transfer everything from my older MacBook Pro to the new one. Both use Snow Leopard, the latest update.
My new one has the newest trackpad, the old one, no.
I'm have big problems using Text Edit on the new laptop--the curser does not go where I want it to go for editing, I cannot get the text to be a clear or as large
as with the older Laptop. Similarly, I cannot find a way to enlarge the menu bar. But the text edit is my biggest problem right now. I have reviewed all the preferences, particularly those in Universal Access, to no avail.
I finally gave up, used dropbox to send the text edit document to my old laptop, and continued with ease. But this is not the way it should work. I bought the
new laptop because the old one is showing signs of age.....
Is there something wrong with Text Edit while using the new trackpad?Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.) -
Just bought my new MacBook Pro and..???
I hope this is not a redundant issue; I didn't see it in the search results.
I just bought a new MacBook Pro today from my Apple Store, that was supposed to have a 160 GB hard drive with Leopard already installed.
When I started it up, I noticed that I had Tiger 10.4.7 installed, and that the 160 GB HD was showing a capacity of 148 GB, with the OS taking up an extra 12 GB after that.
I do have the Leopard disks, but I'm hesitant to do anything until I get an answer on this HD question. Did somebody make a mistake?
Some context: I'm a loyal Mac user since 1990, but my last purchase was a PB G4 in 2001. So you can imagine how delighted I was to find a HD of that size on a Mac, but now I see that in true form, the system software is now enormous?
Can anybody help someone like me -who has obviously been out of the loop in terms of keeping up with the upgrades- understand what is going on with this stuff?
This stuff being:
-the actual amount of HD space I can expect to get from "160" GB
-the amount of space Leopard takes up
-and, are we talking in relative terms about a very low amount of HD space once I get things like the Master version of Creative Suite loaded on?
Excuse my naïvete, but how and why did these programmes get so bloody big?
Message was edited by: honourNo hard drive on the planet gives you the full number of gigs as they say. 200 gig drives give you 180 something, 160 gigs give you 148. That's just the way it is. I won't bore you with technical reasons. What you got is 100% normal. OSX itself doesn't take 12 gigs, but the iLife suite comes with a TON of content like audio loops, video files for iDVD, and all the other crap that goes with it. That's about half of the gigs right there. And yes, the size of installed programs has grown and grown and grown.
My CS3 Design Premium suite takes up about 5 gigs total. The Master collection will be more, I'm guessing 7 gigs maybe?
Bottom line, 160 gig harddrives are puny really. I just bought a 17" MBPro 2 days ago, paid a cool $3,000 for it with tax. For that kind of cash, Apple should really be putting 200 or 250 gig drives in as standard. They retail for only a few bucks more than the 160s...
I have a 7200 RPM 200 gig drive ready to go whenever I feel like re-installing all my apps and such.
In closing, you have a perfectly normal machine, and those numbers are spot on correct. -
Hi,
Im a new Mac user. I currently just bought a new MacBook Pro. The first computer I got apparently had a problem with the flex, so I had to go change it for a new one. The first one had the latest operating system, the second one the store gave me didn't, yet it's still a brand new computer, so I don't see why I should have to pay for the new operating system, which should already come with my brand new computer. So I am trying to contact apple so they may give me permission to download it from the app store for free, due to this inconvenience and first bad experience. The vendor tells me that sometimes new computers may come with old operating systems because they're from an old batch of new computers. Oh and by the way, I'm from Honduras, and bought it at Jetstereo, in Tegucigalpa (the capital). This store is a licensed distributor.
Hope someone can help me,
Ankie ZapataGo to the Mac App Store main page and click on Support under Quick Links.
(82704) -
Hi,
I just bought a new Macbook Pro 15" with SSD 256 Gb and its almost a brand-new (the 4th time to use the device) a while ago i was trying to connect to my home wireless network it said that the connection is timed out so i clicked the airport sign on the top it said that your airport is not configured then I restarted the system but it didn't restarted it showed the grey screen with the apple logo and the spinning wheel for more than 10min so I tried the force shutdown by pressing the power button till it switched off I waited for 5min then pressed the power button to start or boot the system and again the grey screen with the apple logo and the spinning wheel, I waited for more than 20min nothing changed, any solution please?
Your help is really appreciated"Thanks a lot i followed the instructions for safe mode (i found out that i was pressing the C button after restarting) i did whats written there but the repair couldn't be performed so in addition i needed to re-formate the HD so i erased the volume and then repaired the disk--> quite disk utilities --> start the installation from the installation DVD.
Thanks really appreciating your help -
i just bought a new Macbook Pro and loaded all my info from My old Macbook...now i can't remember for the life of me my Admin Password (which i created 3 years ago)...is there ANY WAY to bypass this on my new Macbook Pro and begin again...?
I assume that you don't have the installation discs, so:
1. Reboot
2. Hold command + s key down after you hear the chime.
3. When you get a text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):
(Type these commands very carefully)
mount -uw /
rm /var/db/.AppleSetupDone
shutdown -h now
4. You will go through the setup process again, create a new admin account, login to it and then change your existing account password or whatever else you need to do. You can delete the account you made in this process, or not.
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