HT1338 i have just purchased a new mac book air and have updated to mavericks after being told in store that iWork was free as i need to use it for uni work and it hasn't come on and is saying i will have to pay £13.99 for pages keynote and numbers
i have just purchased a new macbook air and installed mavericks but havent recived iwork for free and i need it to do uni work on
in the store they said nce mavericks was installed this should come free with it how do i go about getting it as in app store it is still charging me
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
Similar Messages
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Have just purchased a new mac book pro, am now having issues syncing my apps to my new mac?
Welcome to Apple Support Communities
You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
Until then, you can reinstall OS X through OS X Recovery > http://support.apple.com/kb/HT4718 -
Do I get a free upgrade to Mountain lion on my MacBookPro if I just purchased a new Mac Book Air with Mountain Lion installed?
Sorry, no.
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Hi
I have just brought my mac book air home from apple store and it won't connect to internet although correct wifi password entered and all other devices are connecting ok and signal strengh strong and it says it is connected !A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best. -
lost ratings from itunes libarary following transfer to new mac book pro
[user]/Music/iTunes
You'll find the library files there.
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Library.itl
iTunes Music Library.xml
THOSE files contain your Library information, and the need to be moved to the same folder on the new Mac. -
I have just purchased a new Mac and want to sync my ipod - previous computer was PC - can I recover tunes from the ipod to the Mac?
1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPod but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPod with it.
above covers purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
I have a Kindle and have just purchased 4 new e-books - downloaded with Adobe Digital Editions. Now how do I get them on my Kindle?
To remove the book simply touch and hold the cover on the main page. A little pop up will ask, remove? Say yes. The book content will de deleted. The cover will remain on your main page with a little down arrow so that you can redownload it if you wan in the cloud view. In the device view, it simply disappears.
Note at the bottom of the page are a couple of switches, labeled cloun and device. The device switch shows you books on your device. The cloud page shows your whole catalog, and the down arrow allows you to bring down anything in your catalog to the device. -
I have just bought a new Mac book pro and I want to transfer my iTunes (including music, photos and apps on my iPod touch) from my old windows computer to the Mac... any tips? Is this possible?
(iPod touch 4, Mac Book Pro (osx lion))In Addition to the post by ds store...
You may find these Links helpful...
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
Download Past Purchases
http://support.apple.com/kb/HT2519
Also see this Excellent Link by Pondini on Transferring Old to New...
http://web.me.com/pondini/AppleTips/Setup.html -
Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machine? Strange as I have just downloaded Pages, Numbers and Keynote...free? Thanks and Regards
BrianWelcome to Apple Support Communities
You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
Until then, you can reinstall OS X through OS X Recovery > http://support.apple.com/kb/HT4718 -
I have just bought a new mac book, and I want to start from scratch by syncing the content of my iPhone, but each time I try it wants to delete everything on the iPhone and replace by what's on the new iTunes library, i.e. nothing! can I do the reverse, i.e. importing all my iphone's stuff on the new computer?
You need to copy some files and your iTunes folder to the new computer. Do you have a backup of your old computer (or still have the old computer?) Was the old computer a Mac or PC?
MacWorld - Move an iTunes library from a Windows PC to a Mac
Back up your iTunes library by copying to an external hard drive
iTunes- How to move your music to a new computer -
When i was younger i did all my itunes purchasing through my father's account. I just purchased my own Mac book Air and i am trying to transfer the music from my iphone to my Mac. Is there a way to do this even though the music wasn't purchased on my id?
Have you authorised your own Mac to your father's account?
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Purchased a new mac book pro - how to update to Lion os freely
I had purchased a new Mac Book Pro 13 inch on 22nd August 11 - I want to make use of the facility of free upgrade of the OS running in the machine (Snow leapord) to the latest OS Lion. Kindly guide me as when i go through the application store route it is asking for me to pay the USD 29.99
Here you go, http://www.apple.com/macosx/uptodate/
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As the title says - how do I o this and what do I stand to lose?
I have backed up on the new mac and have everything linked to the cloud.
ThanksI want the mac to be the main machine for my iTunes account - it won't sync as it is not the main computer.
I understand that you only have one computer as your primary PC ??
Basically I just want the new mac to be central to everything but want music apps etc there from my iPad and have read you can lose data hence question. -
I can't seam to get the migration to work between my g4 running 10.4 with all the upgrades including migration assistant 1.0.6 to talk to my new Pro.
The pro tells me to upgrade the g4's migration assistant and that has been done as much as I can find.Hi 'baltwo'
Thank you for your link, I already had been on this particular website this afternoon. they only discuss problems in the application and nothing about how the MS Office application installation does disturb Mac OS.
Or have I missed a special comment there?
In any case many thanks, trioloGo -
I'm using my macbook air as a desktop unit, with an auxiliary flat panel display, as well as an external storage drive and a CD/dvd drive. Is it safe to leave the power adapter connected to the computer all the time? Will the battery life get affected or shortened by being fully charged all the time?
Apple recommends that for best battery life, you allow the battery to discharge occasionally.
Here's a good link:
http://www.apple.com/batteries/notebooks.html
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