HT1338 My Mac won't allow me to update any software or install purchased software

Why won't my Mac book pro install software updates or purchased software

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HT5642 An error won't allow me to update the software

An error won't allow me to update iOs 6.1

What iOS version are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

My iPad mini won't allow me to update any apps that need it. How do I fix this?

My iPad mini will not allow my to update apps when needed. Can you help me correct this?

Couple things to try:
check restrictions settings>General>restrictions. Make sure installing apps is not restricted, also verify age restrictions are not set below what the app shows
reset iPad: hold home and power buttons down simultaneously for 15-20 seconds until the apple logo appears, try updating again.
if still fails, you could try restarting your router but that is a long shot.

I need help; I have an iCloud account and it won't allow me to update any of my updates for my apps or download new ones. why?

I have recently updated my password for my iPhone apple id and since then I'm not able to update my apps and download any new apps?! why is this?

See Recover your iTunes library from your iPod or iOS device.
tt2

My I book will not allow me to update any software!!!

Everytime I try to run updates the icon comes up acting like it will start the update but then will quickly vanish. How can I get my I book to update??

Manually download and install the updates.

Brand new Mac, had to erase drive through disk utility as time machine back up failed. Now disk utility only has the option to install Mountain Lion which my Mac won't allow. Anyone any ideas as my Mac won't load anything up but disc utility!

Brand new Mac, had to erase drive through disk utility as time machine back up failed on initial setup, USB cable popped out Now can only access disk utility as won't load to log in screen. The only has the option in disc utility is to re-install Mountain Lion which my Mac won't allow or loading another time machine back up but after an hour of it processing, that didn't resolve the issue either! The time machine back up is the latest back up of my Mac Book Pro which was using OS X Maverix. I'm guessing I'm going to have to take my Mac to the store but that would be a hassle so does anyone have any ideas?

Follow this guide using another Mac.
Insert your newly created Mavericks USB into you Mac, press the power button and then hold down 'option,' until it gives you an option to boot from the USB. You will then be able to erase the internal disk with Disk Utility and reinstall Mavericks straight after.
After that you should be able to use Migration Assistant to restore your applications and user data.

My Macbook Pro won't allow me to update from Quicktime 10.2 to 10.7

I need QuickTime 7 on my mac to play some files for work, and already have QuickTime 10.2 on it, which my Mac won't allow me to uninstall. And when I try and install 7.7, I get an alert telling me that 'This version of QuickTime 7 can't be instralled on this disk because QuickTime X is already present. Please use Software Update to install the appropriate version of QuickTime for you Mac.'
Yet when I use Software Update, there is nothing to update.
Any ideas?

Click here and download it.
(84974)

My App Store won't allow me to download any apps. It says such and such app is unable to download try again later every time. I have enough storage all my devices are up to date on all updates please help

My App Store won't allow me to download any apps. It says such and such app is unable to download try again later every time. I have enough storage all my devices are up to date on all updates please help

I am a librarian at a 1:1 iPad school and we are having this problem with all ~3000 student iPads as well at ~300 teacher iPads. This is extremely frustrating. I have tried suggested fixes found on other discussion boards but none have worked.

My app store won't allow me to download any apps because of pervious purchase which I never purchased ?

My app store won't allow me to download any apps because of pervious purchase which I never purchased ?

I'm sure you purchased it since no one else would have your password to download apps
Make sure your CC has funds on it and its up to date on your itunes store account.

How can i change my account id/email on my iphone for icloud?? it won't allow me to update it

how can i change my account id/email on my iphone for icloud?? it won't allow me to update it despite that it already has been updated online through both itunes and icloud. HELP!!

In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

My ipad is saying I have app updates to install, but won't allow me to update. The update screen is blank. Any ideas on how to fix?

My ipad is saying I have app updates to install, but won't allow me to update. The update screen is blank. Any ideas on how to fix?

There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them.

I purchased the Adobe PDF Pack but it won't allow me to convert any files to pdf or combine multiple files to into 1 pdf form. It keeps saying "Error occurred while trying to access the file". WHY

I purchased the Adobe PDF Pack for $7.50/month (or $89.99/yr) but it won't allow me to convert any files to pdf or combine multiple files into 1 pdf form. It keeps saying "An error occurred while trying to access the service". WHY is this happening & How can I fix it?

Hi hpmg,
It seems you are trying to access the service via Adobe Reader. Make sure you are signed in with your Adobe ID. Is Reader updated to the latest patch v 11.0.09?
It might be possible that a firewall or antivirus might be breaking the connectivity from Reader to the server.
Try accessing the service from the browser: https://cloud.acrobat.com/exportpdf and check if that works for you.
Regards,
Rave

How do I update from iOS 6.0.1 to iOS 7.1? As I've never updated my phone since buying from a friend and my phone won't allow me to update to iOS 8??

How do i update my iOS 6.0.1 to iOS 7.1? As I've never updated my phone since buying from a friend and my phone won't allow me to update to iOS 8??

An iPhone 4S can only be updated directly to iOS 8.1.2. You need to resolve the issue which prevents you from updating to it instead of attempting to install an intermediate version.
(118161)

I am trying to create a signature for my emails. The box that asksto 'choose a signature' won't allow me to. Any suggestions?

I am trying to create a signature for my emails. The box that asks to 'choose a signature' won't allow me to. Any suggestions?

It's ok, I got it sorted :-)

An updated game app has erased itself but App Store still has it as 'Open'. Tried to reinstall but it won't allow me to. Any solutions out there?

An updated game app has erased itself but App Store still has it as 'Open'. Tried to reinstall but it won't allow me to. Any solutions out there?

Download to your iTunes library and
- First try syncing to the iPod
- Next backup the iPod to iTunes and then restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes

HT1338 My Mac won't allow me to update any software or install purchased software

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