HT1338 os x mountain lion updates issues
Hi, i am using macbook air 13 intch. i updated my software to os x moutain lion 10.8.1. but my computer faced many troubles. like face time, imessage, mails amd system preferemces cannot react. i have also guest user on my computer work proporly but on my side doesn't work. any people can help?
Boot into the Recovery HD by holding down Cmd-r on restart.
When it boots, you have several choices on that page. Go to the Utilities menu and select Terminal.
Type resetpassword and hit return.
That will open the reset password utility, but you won't be resetting your password.
Select your hard drive from the list.
Then select your user name.
At the bottom of the screen, click the Reset Home Folder Permissions and ACLs button.
Quit out of that and quit Terminal
Restart
Similar Messages
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HT1338 Mac App Store will not install Mountain Lion update
I am having an issue where I try to install the 10.8.4 update from the Mac App Store. I click on the button and it says it needs to restart to install. I tell it to restart and install but it does nothing. I get the Mac App store back with it asking me to install the update again. Looking at the infobox I see that I am still on 10.8.3.
Any thoughts on how to fix this?
ThanksGive this a try:
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
After this is completed download and install 10.8.4 Mountain Lion Update v10.8.4 (Combo). -
I begin to download mountain lion update and it fail. Then I tried again and icon shows "waiting" but it never begin to download. What can I do?
RainbowGarner wrote:
By install i presume you mean add it to the bottom of the machine ?
Yes, and it's rather easy to do too.
Your machine has two slots. These are the specs for a 2008 iMac (if your machine is different then check with Crucial.com and they will match the correct RAM for your machine)
Maximum Memory
6.0 GB (Actual) 4.0 GB (Apple)
Memory Slots
2 - 200-pin PC2-6400 (800MHz) DDR2 SO-DIMM
So all you need to do is visit Crucial.com or OtherWorld Computing to order it, and OtherWorld Computing has install videos.
Here is one on YouTube. Easy pleasy.
Just make sure to discharge any static electricity and not touch the contacts, just the plastic edges.
https://www.youtube.com/watch?v=Fb_B3K1Za5Y -
Home sharing does not work with new mountain lion update.
home sharing does not work with new mountain lion update. Does anyone else have the same issue. Updated all computers in my home, deauthorized and reauthorized each computer. turn off home sharing and turned it back on. don't know what else to do..please help...
Our Apple TVs continue to lose connection ever since installing Mountain Lion on the host computer. The only thing that fixes them is to quit and relaunch iTunes, which only works unti the ATV goes to sleep. If a movie is paused for more than a few minutes and the ATV goes to sleep, pressing play again on the remote is greeted with "There are no movies on this computer" or "Turn on Home Sharing."
If we stop a video on one ATV and attempt to resume it in another room, the error begins again. The other ATV can't connect until iTunes is relaunched.
My guess is that it has something to do with the new [annoying] security settings. But I still haven't found a fix other than restarting iTunes everytime we want to watch something from our downloads. Fail. -
Safari 6.0.3 doesnt work now that I installed Mountain Lion Update?
I just installed the Mountain Lion update on my Mac Book Pro.
Now, when I open Safari, it sits and spins (won't access any websites or anything). I checked on firefox (internet works), I closed it and reopened it. I restarted my computer...all to no avail.
How do I reinstall Safari or try to reinstall ML in order to get the newly updated Safari to work? Anyone else having this issue?
Thanks All!Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Mountain Lion Update - Mail (SMTP) Offline Ever Since
I have been struggling with an issues for about four days that seems to be a known problem. Ever since I installed a Mountain Lion update the other day, my email servers have been offline (SMTP). I have re-inputted all my settings, have checked them and double checked them. I am completely lost. I can see that other people have struggled with this issue and initially the advice was that perhaps it was a problem with the email supplier. However, after doing my research I can see it seems to be a known problem with Mountain Lion, but I cannot find a fix anywhere.
I have an Apple Care call scheduled for tomorrow but given that I cannot find any definitive answers about this on these forums, I don't think Apple can supply me with one.
Has anyone had the same problem and successfully resolved? I have tried changing the ports (all three numbers mentioned in other posts), I have re-inputted the details, I have tried the workarounds that have been suggested. I'm not remotely techie but have tried everything I have read. I cannot get either Tiscali or my work email servers back online. I certainly don't want to change to Outlook or anything other than Mail.
Any ideas? If Apple Care can help then I will of course post the outcome here
ps iPad and iPhone do not have the same problem - most bizarre, I can send emails from those devices, just not my Macbook with Mountain Lion!Here's how to see if you're having the same issue I was having. (Note that, for me, the problem was not with my iCloud account; I don't know whether the steps below apply to fixing this problem for an iCloud account.)
1. In Mail, go to the Mail menu and choose "Preferences...".
2. At the top of the Preferences panel, choose "Accounts."
3. In the sidebar, choose the account that you can't send from.
4. At the top of that account's panel, choose the "Account Information" tab.
5. Go down to the "Outgoing Mail Server (SMTP)" dropdown menu. Does the affected account's smtp server have "(Offline)" next to its name in the dropdown menu? If yes, choose "Edit SMTP Server List..." from the bottom of the dropdown menu.
6. In the middle of the panel, choose the "Advanced" tab.
7. Can you see a Password field? If yes, is the Password field empty? If yes, then fill in the password and click "OK" at the bottom.
8. Now, as you did in Step 5, choose "Edit SMTP Server List..." from the "Outgoing Mail Server (SMTP)" dropdown and click on the "Advanced" tab. Is the password field that you just filled in empty again? If so, you're having the same problem I was having.
Here's how we fixed it on my computer:
9. Open your Applications folder. Find the Utilities folder and open it. Open the Keychain Access application.
10. In Keychain Access, in the panel on the left side of the window, click on "login."
11. In the main part of the window, in the list of keychain items, locate the keychain item for the mail account that's not working for you. Its name will likely start with "smtp" (as in, for example, "smtp.gmail.com") or it's possible that it could start with "mail" (for example, "mail.pretendemailservice.com").
12. When you find the keychain item for the offline smtp server, click on it once to highlight it, then go to the Edit menu and choose "Delete."
13. Now go back to Mail preferences and enter the password in the same place you tried to enter it in Step 7 above.
In my case, this fixed the problem. The password did not disappear after I clicked "OK," and I was able to send email from the account again. I hope this works for you. I know how maddening this problem is. -
Reminders after mountain lion update
After the latest mountain lion update, all of the categories in my calendar now show up in my reminders (to-do list). It used to just be "completed", "today," and "to-do" shown in the sidebar. Can I get rid of the calendar categories (listed under "on my mac")? I have tried selecting and deleting them, but it says, "The reminder list is also a calendar containing events. If you would like to remove it from Reminders, you must delete it from Calendar." Can I hide the categories from "On my Mac" whilestill seeing the iCloud ones? It just looks to busy, and I will not use these subcategories, but I don't want to hide the entire sidebar.
Hi no real idea on this, but many Network connectivity issues have been solved by this...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.
Also, turn off IPv6:
System Preferences » Network » AirPort » TCP/IP tab » Configure IPv6
Or whatever Interface you use. -
Can't wake my MacBook up from sleep after Mountain Lion update
I have a MacBook Pro spring 2011 model. I did purchase the Mountain Lion update in September and this is when my problem started. I do have the put hard drives to sleep when possible turned off. The only change I have made to the Mac is the ram, I upgraded to 8GB but haven't had any issues with it. Any suggestions on what to do? The hard restart or having to shut my Mac down everytime is a pain.
Do you have a Bonjour Sleep Proxy server on your network?
<About Wake on Demand and Bonjour Sleep Proxy>
If you do not have a Bonjour Sleep Proxy server on your local network, then you cannot allow your Mac to go to sleep at all. System Preferences -> Energy Saver -> Computer Sleep -> Never (slide all the way to the right). -
Mac won't start automatically after Mountain Lion update
Today I found the latest Mountain Lion update in the App Store and I started the installation. It seemed to be working fine so I left the room for a while to do something else while it was installing. However, when I got back, Mountain Lion hadn't started by itself, and I was left with nothing but the "grey background" (if you know what I mean) that shows up during the installation.
Nothing happened so after a while I had not choice but to reboot the Mac myself by holding in the on/off button at the back. I'm not an experienced Mac user so I'm a bit worried. Does this happen often and does it mean something could be wrong with my iMac?
After the reboot I entered the App Store again to see if the update was still there, but it wasn't, so I guess the installation itself went well. I just got a bit worried that something's wrong with my iMac. I just bought it.
Thanks for your help!Ah ok, I'm relieved to hear that. So others have had the same issue with this update too? Thanks!
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Windows messenger 8.01 no longer works following recent mountain lion update
Windows messenger v8.01 no longer lets you sign in since a recent mountain lion update. Anyone have a fix, an alternative or a thorught? I did try uninstalling and reinstalling as well as looking for updates or threads on this.
Hi there.
Sorry about my late reply but my issue was solved unexpectedly... I plugged in again the headphones and I forgot to plug them out for 20-30 min... Then when I unplugged them the problem was solved!!!! Therefor I didn't have the chance to try your solution but I'll keep it in mind for next time.
(However I was also experiencing some other issues as well after the upgrade so I erased everything and installed from scratch. Hope it never happens again.) -
Mac Mini Late 2009 - Lost monitor mirror after Mountain Lion Update
I have a mac mini late 2009, mirror to dual monitors was working fine prior to Mountain Lion update. After update I have lost that function. The icon top right is gone. Basic functions like that should never disappear. Please fix on upcoming os builds.
System preferences Mirror options checked.
I have been running dual monitor on this mac since purchase. Monitor 1 is 24" display, Montor 2 is a 32" 720dpi tv only used for watching videos. This set up has been running well.
The dual monitor function works fine but I never use it that way. I am interested in "mirror" option when watching a video from various applications.
Again this was working fine until ML update.
Any one else experience this issue?Oh. You are so in jail.
Plug the mini straight into the wall power supply.
You do have 4 - 8GB memory installed, right?
Disconnect everything but power and the display port to regular monitor connection. Make sure that external monitor is switched to the type of connection: DVI, HDMI, VGA. Wrong setting and your mini could be booted up sneering at you from behind a dark screen.
Boot mini.
Any change? -
Mountain Lion Update Doesn't Finish - Laptop will not boot
Hi,
Last night I saw that there was a Mountain Lion update available for my MacBook Pro. I've always updated my software as the updates became available. I had several other apps to update, so I chose "Update All".
I got a message at the end that the installation required a reboot, however, the MacBook Pro could not restart as it said that FireFox was canceling the restart. I looked and the FireFox add-in XMarks was stuck in some type of failed sync mode, and couldn't be stopped. I was also unable to force FireFox to quit.
After an hour of this, I finally just had to press the off button and power down. I assumed that the software update would still continue when I restarted my computer, but all that I have is just a grey screen with the Apple logo and a circular progress indicator that has been going in a circle for about 7 hours.
I guess my first question would be, "How do I actually boot into my MacBook Pro and get past this grey screen".
Is my laptop hosed? If so, how would I go about reinstalling Mountain Lion? I bought my MacBook Pro on June 21, 2012, so everything should be compatible. I have previously updated to Mountain Lion without any problems.
I'd like to find some way to be able to boot up my MacBook and skip this grey screen. But, if I'm just in disaster recovery mode, how would I obtain a Mountain Lion install DVD? I've already paid for the update.
Thanks,
WilliamI found out how to get to the disk utilities. I also did a verbose log of the boot-up process, and it hung right after it said that the handshake with my internet connection was complete.
So, for others, Command-R at the boot tone got me to the Disk Utilities, and Command-V at the boot tone gave me verbose logging of the bootup process.
I repaired my disk and permissions, and nothing changed, so I decided to reinstall Mountain Lion.
Thanks,
William -
After Mountain Lion update, "safari quits unexpectedly" every time
I installed the mountain lion update, and now every time I open safari, it says that safari quit unexpectedly. Here is my error log:
Process: Safari [219]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.6 (7534.56.5)
Build Info: WebBrowser-7534056005000000~6
Code Type: X86-64 (Native)
Parent Process: launchd [121]
Date/Time: 2012-08-26 14:56:37.623 -0500
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 98035 sec
Crashes Since Last Report: 50
Per-App Interval Since Last Report: 5200 sec
Per-App Crashes Since Last Report: 50
Anonymous UUID: AA568416-1E07-4C69-98C3-FFFDB5E589CF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[219]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index<[_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff913a9f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff94f87d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff913a9d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8f58c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff95b7acdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff95b7ae38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010d107c2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff913a0fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff913a0f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff95b629ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff95b58f73 loadNib + 322
11 AppKit 0x00007fff95b58470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff95b5838b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff95b582ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff95dc906f NSApplicationMain + 398
15 Safari 0x000000010d30a806 SafariMain + 166
16 Safari 0x000000010d0f1f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8c5ebce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff9325d7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff9324ea7a abort + 143
3 libc++abi.dylib 0x00007fff8ee5d7bc abort_message + 214
4 libc++abi.dylib 0x00007fff8ee5afcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff94f881b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff8ee5b001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff8ee5b05c std::terminate() + 16
8 libc++abi.dylib 0x00007fff8ee5c152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff94f87e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff913a9d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8f58c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff95b7acdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff95b7ae38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010d107c2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff913a0fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff913a0f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff95b629ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff95b58f73 loadNib + 322
19 com.apple.AppKit 0x00007fff95b58470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff95b5838b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff95b582ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff95dc906f NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010d30a806 SafariMain + 166
24 com.apple.Safari 0x000000010d0f1f24 0x10d0f1000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c5ec7e6 kevent + 10
1 libdispatch.dylib 0x00007fff9556078a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9555f31a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff8c5ec5b6 fsync + 10
1 libsqlite3.dylib 0x00007fff91274e38 unixSync + 72
2 libsqlite3.dylib 0x00007fff91274309 sqlite3PagerCommitPhaseOne + 3545
3 libsqlite3.dylib 0x00007fff9125f11e sqlite3BtreeCommitPhaseOne + 478
4 libsqlite3.dylib 0x00007fff9125e735 vdbeCommit + 981
5 libsqlite3.dylib 0x00007fff9122155a sqlite3VdbeHalt + 4442
6 libsqlite3.dylib 0x00007fff912531a6 sqlite3VdbeExec + 51958
7 libsqlite3.dylib 0x00007fff91245a5b sqlite3_step + 1883
8 libsqlite3.dylib 0x00007fff91208fb5 sqlite3_exec + 533
9 com.apple.CFNetwork 0x00007fff8e8f9b2a __CFURLCache::CreateTablesAndIndexes(sqlite3*) + 188
10 com.apple.CFNetwork 0x00007fff8e8f9f24 __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen_NoLock() + 184
11 com.apple.CFNetwork 0x00007fff8e8fa3f1 __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen() + 75
12 com.apple.CFNetwork 0x00007fff8e86255b __CFURLCache::OpenDatabase() + 221
13 com.apple.CFNetwork 0x00007fff8e862040 ProcessCacheTasks(__CFURLCache*, bool) + 265
14 com.apple.CFNetwork 0x00007fff8e861a72 _ZL24_CFURLCacheTimerCallbackPv + 662
15 libdispatch.dylib 0x00007fff9555ea86 _dispatch_call_block_and_release + 18
16 libdispatch.dylib 0x00007fff955602d6 _dispatch_queue_drain + 264
17 libdispatch.dylib 0x00007fff95560132 _dispatch_queue_invoke + 54
18 libdispatch.dylib 0x00007fff9555f92c _dispatch_worker_thread2 + 198
19 libsystem_c.dylib 0x00007fff9325d3da _pthread_wqthread + 316
20 libsystem_c.dylib 0x00007fff9325eb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c5ec192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9325d594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9325eb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8c5ebbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9325f274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x000000010e1a91fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore 0x000000010e1a6d50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore 0x000000010dae911f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff9325b8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff9325eb75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8c5ea67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c5e9d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8fc422d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8fc42219 thread_fun + 24
4 libsystem_c.dylib 0x00007fff9325b8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff9325eb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6ccef408 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6ccef430 rsp: 0x00007fff6ccef408
r8: 0x00007fff7d5abfb8 r9: 0x00007fff6cceee98 r10: 0x00007fff8c5ebd0a r11: 0xffffff80002da8d0
r12: 0x00007faa90c3de00 r13: 0x000000000000000f r14: 0x00007fff7d5ae960 r15: 0x00007fff6ccef580
rip: 0x00007fff8c5ebce2 rfl: 0x0000000000000246 cr2: 0x000000010e1a2000
Logical CPU: 0
Binary Images:
0x10d0f1000 - 0x10d0f1fff com.apple.Safari (5.1.6 - 7534.56.5) <C1A60C3B-9DA6-3FE7-87BA-6B09016A39A9> /Applications/Safari.app/Contents/MacOS/Safari
0x10d0fb000 - 0x10d595ff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10d8b6000 - 0x10db45fff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10dbf9000 - 0x10dd7bff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
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0x7fff931e1000 - 0x7fff931e4fff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff9320d000 - 0x7fff932eafef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff932eb000 - 0x7fff93718fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff93719000 - 0x7fff9381bfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff93924000 - 0x7fff939c9fff com.apple.ink.framework (1.4 - 110) <F93B76B3-E57C-3805-B20D-03717A3F91DD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff939ca000 - 0x7fff93aaefff com.apple.CoreServices.OSServices (478.46 - 478.46) <70BEE269-8F4D-3FDC-B1AD-A591C0CB37E5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff93b56000 - 0x7fff93bb2ff7 com.apple.HIServices (1.21 - ???) <9645CFA8-63BE-3A0D-A636-56D9827E6C8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff93bb3000 - 0x7fff93bb3fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff93bdc000 - 0x7fff93c1efff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff93c1f000 - 0x7fff93c26fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff93c27000 - 0x7fff93c90fff com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff93da0000 - 0x7fff94245fff com.apple.RawCamera.bundle (3.12.0 - 615) <10CCCC87-4A1E-3343-BF09-1C6640B56F45> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff942df000 - 0x7fff94341ff7 com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff9439f000 - 0x7fff946cbff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff946cc000 - 0x7fff946dfff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
0x7fff947de000 - 0x7fff94806fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff94807000 - 0x7fff948ceff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff949fb000 - 0x7fff94a66ff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff94f71000 - 0x7fff95055e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff95092000 - 0x7fff95187fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff951c9000 - 0x7fff95229fff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff9555d000 - 0x7fff9556bfff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff95655000 - 0x7fff956a1ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff95b48000 - 0x7fff9674eff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff9674f000 - 0x7fff967f0ff7 com.apple.LaunchServices (480.33 - 480.33) <45EF2044-3396-3910-9B5B-C8F7777D5F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff9690c000 - 0x7fff96939fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <DA79E5BA-BBA3-3768-AAD8-B34BA877EF03> /usr/lib/libSystem.B.dylib
0x7fff96d64000 - 0x7fff96e70fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff96e71000 - 0x7fff96ec5fff libFontRegistry.dylib (??? - ???) <822DD341-C735-36C9-9521-E8E98807D09D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff96f00000 - 0x7fff97059fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff97065000 - 0x7fff97070ff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff97071000 - 0x7fff97077ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff97078000 - 0x7fff97088ff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97089000 - 0x7fff9728bfff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff97999000 - 0x7fff97a2fff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff97a87000 - 0x7fff97a89fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff97a8a000 - 0x7fff97ab5ff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff97ab6000 - 0x7fff97b29fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff985a4000 - 0x7fff985a8fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff985a9000 - 0x7fff985c5ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff985c6000 - 0x7fff98649fef com.apple.Metadata (10.7.0 - 627.32) <38735923-2EB5-3133-BE36-BDD65A7E47DB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff9864a000 - 0x7fff9869cff7 libGLU.dylib (??? - ???) <E2EF0336-3A5F-3532-AEB0-6CCF04851B72> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff9869d000 - 0x7fff986acfff libxar.1.dylib (??? - ???) <58B07AA0-BC12-36E3-94FC-C252719A1BDF> /usr/lib/libxar.1.dylib
0x7fff986fa000 - 0x7fff986fafff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff986fb000 - 0x7fff986fcfff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff98780000 - 0x7fff98785fff libGIF.dylib (??? - ???) <8763F67F-A881-30B6-B20E-D395B4D9FD58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9878b000 - 0x7fff987bbff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff987bc000 - 0x7fff987c9ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff987ca000 - 0x7fff987d5fff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff98853000 - 0x7fff98856fff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff98857000 - 0x7fff98882ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff98883000 - 0x7fff98887ff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff98888000 - 0x7fff98896fff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff98897000 - 0x7fff9889cfff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff98a5a000 - 0x7fff98b5ffff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff98b60000 - 0x7fff98e49ff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff98e4a000 - 0x7fff9942efff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff9942f000 - 0x7fff9945cff7 com.apple.opencl (1.50.69 - 1.50.69) <57939F7D-3626-30E2-883D-8A7CCB3F8763> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9945d000 - 0x7fff99463fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff99464000 - 0x7fff994ccff7 com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <C6703B2E-62F2-37C4-A4DE-28AF9C81CB44> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff99560000 - 0x7fff99563fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff99564000 - 0x7fff9957bfff com.apple.CFOpenDirectory (10.7 - 146) <BBB7C97E-7B46-3286-9128-32B5D16B5CBE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff99587000 - 0x7fff995a6fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff995a7000 - 0x7fff995d0fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff995d1000 - 0x7fff995d5fff libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 192
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.2M resident=124.3M(67%) swapped_out_or_unallocated=60.9M(33%)
Writable regions: Total=1.0G written=3432K(0%) resident=5120K(0%) swapped_out=0K(0%) unallocated=1.0G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1340K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 23.1M
MALLOC guard page 48K
SQLite page cache 288K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 16.5M
__IMAGE 528K
__LINKEDIT 59.9M
__RC_CAMERAS 244K
__TEXT 125.3M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 319.4M
Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.35f1
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313132533642465236432D47372020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313132533642465236432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHZ2160BH G1, 160.04 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: USB to Serial-ATA bridge, 0x04fc (SUNPLUS TECHNOLOGY CO., LTD.), 0x0c25, 0x24300000 / 3
USB Device: CN094B200621, 0x1f44, 0x0001, 0x24100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x26400000 / 3
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x26420000 / 6
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26200000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26240000 / 5
USB Device: USB Reader, 0x05e3 (Genesys Logic, Inc.), 0x070e, 0x26244000 / 7
USB Device: USB2.0 MFP(Hi-Speed), 0x04b8 (Seiko Epson Corp.), 0x0838, 0x26220000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 3
USB Device: Microsoft 5-Button Mouse with IntelliEye(TM), 0x045e (Microsoft Corporation), 0x0047, 0x04700000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8216, 0x06110000 / 3Your report above says you are not using Mountain Lion.
You are still using Lion 10.7.4
OS Version: Mac OS X 10.7.4 (11E53)
That is why you are not getting any updates because you are already up to date for Lion.
You would need to purchase Mountain Lion or download and install it again if you already purchased it. -
After Mountain Lion update, i can't access Facebook and Hotmail websites
When I was with the OSX Lion, everything was fine.
After Mountain Lion update, i can't open Facebook and Hotmail websites.
I already reinstalled the Mountain Lion, but the error still happens. The only way to open these websites is with the private navigation.
Please, help me.From your Safari menu bar (top of your screen) click Safari > Preferernces then select the Privacy tab.
Click: Remove All Website Data
Quit then relaunch Safari to test.
If you still have problems with Facebook, go to the Facebook page then click the downward facing arrow to the right of Home then click Account Settings.
Select Security on the left then click Secure Browsing.
Select the box next to: Browse Facebook on a secure connection (https) when possiblle then click Save Changes. -
I have seen so much response about the Mountain Lion update slowing down computers. I am updating from Mac OS x 10.6.8. What can I do to ensure the upgrade will go fine? Do I unplug my external hard drive before installing, or keep it plugged in?
Also, I have the 08 version of iWork. Will this cause problems for the update? Can I update this AFTER I update the processor?Welcome to Apple Support Communities
There's no reason to think that Mountain Lion will slow down your Mac. Just make a backup of your data before upgrading with Time Machine > http://support.apple.com/kb/HT1427
Also, check that your apps are compatible > http://www.roaringapps.com Upgrade them to a compatible version or delete them before upgrading.
The external drive won't make the OS X Mountain Lion installer fail, but it's better to unplug it during the upgrade.
iWork '08 is compatible with Mountain Lion. iWork '09 includes OS X Mountain Lion features and can be purchased at the Mac App Store.
To upgrade to OS X Mountain Lion, I recommend at least 4 GB of RAM. You can check how much memory you have in Apple menu > About this Mac
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