HT1338 Software Update can't connect to the update server. Make sure you're connected to the Internet, and then try again
I have been getting this message on MAC OS 10.6.3 "Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again". Internet is working fine for everything else. Updating to 10.6.8 and applying all the security updates and patches [directly downloading from the apple website] has not resolved the issue. Read somewhere about a software update enabler for 10.6, installed it, but not helping.. [not sure of the update server settings to be entered] .Is there no way to make the software update work from the Apple Start Menu??
Problem solved.. Expired rules in Little Snitch caused the glitch
Similar Messages
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What can you do when Ipad upgrade said "Ipad cannot be updated at this time because the ipad software update server could not be contacted or is temporarily unavilable. Please try again later.
Where can I download the ipad software myself?What entries do you have in your HOSTS file on your PC/Mac?
If you have ever used TinyUmbrella your HOSTS file could be redirecting the request to a local server or Cydia.
Look for any entries which redirect gs.apple.com and comment out or remove. -
Everytime I try to update my iPhone this happens: The iPhone cannot be updated because the iPhone software update server could not be contacted or is teporarily unavailable.
Please try again later.
Can you please tell me how to fix this? Thanks in advance.We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
Apple has started to get "tough" with hacked iPhones, & simply won't permit their activation. -
I'm the Adnin. just recently I tried to update system software (Lion OS). The following message was returned. None of the selected updates could be saved. A network error has occurred. Check your Internet connection, and then try again. but I have internet access )email, Safari, etc.). Any idea of what is happenening?
The error may be at Apple's end rather than yours. It could also be due to corrupted files on your computer. Try deleting the following:
/Home/Library/Preferences/com.apple.SoftwareUpdate.plist
/Home/Library/Caches/com.apple.SoftwareUpdate/
/Library/Preferences/com.apple.SoftwareUpdate.plist
Restart your computer. -
how can i say yes to automatic updates when they stop my wireless dlink to Virgin home broadband from getting on the internet and then i have to do a system restore to the day before the update to get it back to normal?!? Frustrated
== This happened ==
Not sure how often
== automatic updates go on my computer, say if i click yes to update when shutting downYou have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac -
Since upgrading to Yosemite on my iMac I am frequently getting "safari can't open the page (blank) because the server unexpectedly dropped the connection this sometimes occurs when the server is busy. wait and then try again". This is with both a WiFi and Ethernet connection. The server is working fine from other devices using WiFi onto it such as iPhones, iPads, MacBook (which is also on Yosemite) so don't believe its an issue with the server.
I am also noticing page load very slowly when this problem is not occurring.Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
I have downloaded firefox and it always is locking up when I am in the middle of something, acts like I am not connected to the internet and then I have to restart my computer how can I retify this?
Hi Francis,
Are you getting kernel panics?
http://support.apple.com/kb/TS3742
http://www.thexlab.com/faqs/kernelpanics.html -
'"Connection Failed" : The server "rrnas01" may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again' message keeps displaying whenever I try to open any Adobe CS5 applications (except for Adobe Acrobat Pro). It displays until I click "OK" about 15-20 times or so and then will finally let my program open.
I have tried deleting files within my Library/Preferences folder and turning off/deleting login items within my system preferences as other forums suggested but nothing happened. Spending 3.5 hours on the phone with Adobe and completely uninstalling and then reinstalling the entire CS5 Master Collection didn't work either.
Also, it may be helpful to know that my programs worked fine for about three weeks then when we got internet and changed the password (the join, not the adminstrative password) with the wireless network "ScubaSteve" (which I've used with no problems at my old apartment) it started acting up. I have never seen "rrnas01" before so I don't know at all where it came from. I also installed the free 30 day trial of Suitcase Fusion 3 recently, but thinking that could also be the cause I have uninstalled it, and still no help.
Please help me! And please keep in mind I don't know all the computer lingo that a lot of the people in these forums seem to know. Thanks in advance for ny help you can give me.It may not be possible .. there is a major bug between Mountain Lion and the TC where the TC disk goes off the radar of the computer.
Lion is also affected but not as badly.
7.6.4 seems worse than earlier firmware.. so back to 7.6.1 or 7.5.2 if that is possible.
Obviously that is not a solution for a later Gen5 TC.
Reset to factory after the firmware downgrade. .use all network names that are short, no spaces and pure alphanumeric.
If the TC is the main router set the dhcp to a very short lease time.. eg 30min.. and see how it goes, or try a longer lease like 99days.
I prefer the very short lease but response has been mixed.
Use ethernet not wireless.. ethernet is always more reliable and stable than wireless.
And last .. a nightly electric timer that powers off every night at midnight for 1min.. would not be the first device we have suggested a fix that amounts to beat the unit to the punch by forcing it to reboot since it is unstable. -
Ipod touch 2nd Gen connects to the internet and then quits
I have a 2nd gen Ipod touch that connects to the Internet and then it quits. I will then get the message the Ipod can not connect to the Internet.
I have a Linksys WTR 610n wireless router (I have upgraded to the new firmware). My Ipod worked fine for about almost 2 years and then it started dropping the connection. I am not sure if was as a result of upgrading the Ipod to 4.2.1. but things started to go bad right after. It will connect from anywhere from 1 min to 20min and quit. I can't downgrade to a previous OS the Ipod because I don't have a previous version of the firmware. Also Apps and Apple remote will not connect to Itunes when the internet shuts down. The Ipod recognizes all of the wifi routers in the area and its shows that it connects but then still nothing works.
Sometimes it just says it won't connect to the server. I have tried no security, WEP WPA and WPA2.
I have also tried:
1) restoring my IPOD;
2) resetting the network settings;
3) rebooting the IPOD;
4) forgetting the network and renewing the network lease;
5) rebooting the router;
6) resetting the router;
7) upgrading the firmware of the router;
8) setting the router to "G" only;
9) setting the router to "N" only;
10) praying to Steve Jobs; and
11)
I think that is everything that I could find on the discussion or elseware. If any one knows how to fix this, I would be extremely grateful.
Thanks
Dean8888My 2nd gen works fine with WPA2 and AES encryption.
You may need to go back and start over. Reset the router back to factory defaults, log on as the admin, set up security, DHCP, and make sure the IP address pool has enough IP addresses to lease to ALL of the computers/devices that will connect to that the router. -
Why can't I access the internet and e-mail on wifi in my house, but, I can if I turn wifi off?
Why can't I access the internet and e-mail on wifi in my house, but, I can if I turn wifi off?
Hello srpeters5,
Thank you for the details of the issue you are experiencing with Wi-Fi on your iPhone. You have taken some really good steps to troubleshoot this issue already. I found an article that includes a few additional steps you can try. You can skip any steps you have already taken.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for using Apple Support Communities.
Best,
Sheila M. -
The following error pop's up as an [OK] dialogue box after logging in the iMac,
There was a problem connecting to the server "Time Capsule".
The share does not exist on the server. Please check the share name, and then try again."
As it happens, a connection to the Time Capsule is established usually, anyway. On occasion it doesn't.
I have a Volume, Data, on the capsule, which similarly, usually mounts, but occassionally doesn't, with access permissions denied.
Any suggestions on how begin to work out how to achieve networking seamlesness?First, restart the Time Capsule by disconnecting the power adapter and reconnecting it. If other devices on the network can see it, you can skip this step.
From the menu bar, select
▹ System Preferences ▹ Network
Click the lock icon in the lower left corner of the window and authenticate to unlock the settings, if necessary. Click the Advanced button, then select the TCP/IP tab in the sheet that drops down. Click Renew DHCP lease.
Try again to back up.
If you still can't, open the Time Machine preference pane and delete the TC from the list of backup destinations. You may have to unlock the settings by clicking the lock icon in order to do this. Then add it back. -
Why can one mac access the internet and not the other?
Hi I have just installed a 2nd generation Airport Express base station. I have setup a network and I can connect to it to access the web. Here's the rub, only my Macbook Pro can connect. My Macbook Air cannot connect? A weird error message says (translated from Swedish): Airport has the selfapplied/selfselected IP adress 169.254.67.130 and will not be able to connect to the internet.
Why can one mac access the internet and not the other? Is there something simple that I can do to get more macs to be able to use my Airport Express to access the internet?
Tech details:
Airport Express 2nd generation (just purchased) model 1392
Macbook Pro running 10.8.2
MacBook Air running 10.6.8It seems the Airbook assigns a dummy IP address so somehow it doesn't reach and receive an IP from the Express. I deleted the previous Express setting restarted the Air connected again, restarted the modem, restarted the Express nothing....
I spoke to the internet provider and the cable modem does not require any username or pw. from the modem to the cable it's one public ip, pure internet is flowing from the modem to the Express but the express doesn't seem to assign any IP address apart from the one assigned to the Macbook Pro.
Do you need a screendump of the settings on the functioning Mac or the faulty one? What settings are you interested in i.e. which tab should it shot? -
I cannot delete a file from the documents folder. I can move it to the trash and then empty it, but when I go back to the documents folder, the file is still there.
Gay,
I wonder what your computing environment is. Is your account being administrated by another account? Are you working in an account subject to "Parental Controls"?
Jerry -
Does anyone know how to use pages so you can export pdfs from the internet and automatically drag words from the document into the file name of the pdf (i.e., author, title of a scientific paper). For example, if I am downloading a paper by smith called "Surgery" that was published in 2002, it will automatically set the file name in the download to smith- surgery 2002. I have heard pages is smart enough to do this.
thank youPages can export only its own documents. They may be exported as PDF, MS Word, RTF or Text files.
Pages can import (ie. Open a file as, or Insert a file into, a Pages document) documents in several formats, but won't rename the document as you describe. Documents that can be Opened (eg. Text, AppleWorks 6 WP, MS Word files) are converted to Pages documents, and retain their original names, with .pages replacing the original file extension. Files that can be Inserted (generally .jpg, .pdf and other image files) become part of the existing Pages file and lose their names.
It may be possible, using AppleScript, to extract the text you want and to Save a Pages file using that text as the filename, but that would depend in part on being able to identify which text is wanted and which is not.
How will the script determine where the author's name begins and where it ends?
How will the script recognize the beginning and of the title, an decide how much of the title to use in the filename?
How will the script recognize the year of publication?
For papers published in a specific journal, with a strict format for placing each of these pieces on information, or containing the needed information as searchable meta data in the file, this might be possible. But it would require knowledge of the structure of these files, and would probably handle only papers published in a specific journal or set of journals.
Outside my field of knowledge, but there are some talented scripters around here who might want to take a closer look.
Best of luck.
Regards,
Barry -
Hi, I'm trying to set up my Time Machine, but I get this message: The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again. how to resolve?
Did you reboot the TC? That is always the first step.
Reboot the whole network if that is not enough.
If you still have issues.. come back to us but generally the best way is to factory reset the TC and start over.
We need a bit more info on the whole network layout and what OS you are running. What model TC you have??
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